HP Remote Graphics Software (RGS) User Manual download pdf (Page 12)

Appendix C HP support .................................................................................................................................. 108

Obtaining HP support ........................................................................................................................................ 108

Additional RGS documents ................................................................................................................................ 108

Index ........................................................................................................................................................... 109

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1 2 ... 7 8 9 10 11 12 13 14 15 16 17 ... 121 122

User Guide 1
Acknowledgments 3
About this guide 5
Table of contents 7
1 Getting started in Windows 13
2RGS overview 14
Typical RGS deployment 15
User interface overview 16
Remote Display Window 17
Remote Display Window toolbar 18
RGS features 19
8 Chapter 2 RGS overview 20
RGS licensing 21
Connection types 21
Multi-monitor configurations 22
RGS login methods 22
Easy Login 23
Single Sign-on 23
Installing RGS on Windows 24
Command Description 27
/wanimprovement 27
Installs HP Velocity 27
Installing RGS on Linux 30
4 Pre-connection checklist 35
Using RGS through a firewall 38
5 Using the RGS Receiver 40
Creating an RGS connection 41
Table 5-2 RGS touch gestures 42
Connection settings 45
Performance settings 46
Audio settings 47
Network settings 48
Hotkey settings 48
Logging settings 49
Statistics 50
7 Using the RGS Sender 51
RGS Sender GUI (Windows only) 53
8 Advanced RGS features 55
Collaboration 56
Optimizing RGS performance 57
Configuring the X server 61
Remote Audio 63
Remote Audio on Linux 64
Configuring audio on Linux 65
Remote Clipboard 66
Remote USB 66
Local/Remote USB overview 67
Auto-remoting 67
Supported USB devices 68
Remoting USB microphones 68
Unique smart card handling 69
Verifying the USB data 72
Directory file format 73
Auto-launching connections 76
HPRemote log format 77
Agent design issues 81
Administrator alerts 82
Sample agent 83
Connection 88
RGS security features 88
Full-screen crosshair cursors 90
9 RGS properties 92
Property syntax 93
RGS Receiver properties 94
RGS Receiver properties 83 95
Experience properties 96
Browser properties 97
Audio properties 97
Microphone properties 97
USB properties 98
Network properties 98
Hotkey properties 99
Clipboard properties 100
Logging properties 100
Registration properties 101
Proxy server properties 101
90 Chapter 9 RGS properties 102
RGS Sender properties 103
92 Chapter 9 RGS properties 104
RGS Sender properties 93 105
94 Chapter 9 RGS properties 106
RGS support matrix 107
Keyboard locale support 109
Application support 110
B Troubleshooting 111
RGS Sender network timeout 112
Network timeout issues 113
Troubleshooting Remote Audio 114
Troubleshooting Remote USB 116
RGS error messages 117
RGS error messages 107 119
CHP support 120

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