Hp Matrix Operating Environment Software User Manual Page 152
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- Table of contents
- TROUBLESHOOTING
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2. Perform a manual clean-up process for any affected logical server.
Provisioning request for service has paused
Provisioning request for <service_id> has paused. Manual data disk
allocation is required.
Failure message
This error indicates that insufficient LUNs exist to provision the service.Possible cause
Create the LUNs and continue provisioning.Action
Timeout occurs while provisioning storage in a multi-disk request
Timeout occurred while provisioning storage.Failure message
Submitting a multi-disk request (for example, a logical server group with one server, one private
disk, and one shared disk) takes longer than expected and times out.
Possible cause
Action 1. In the infrastructure orchestration console Requests tab, delete the paused request.
2. Edit the timeout.generate.storage.entry property in the infrastructure orchestration
properties file in the default location at C:\Program Files\HP\Matrix infrastructure
orchestration\conf\hpio.properties.
3. Increase the default timeout from 25 minutes (1500 seconds) to 60 minutes (3600 seconds).
4. Edit the spm_timeout property in the logical server management properties file in the default
location at C:\Program Files\HP\Virtual Server Environment\conf\lsa\
lsa.properties.
5. Increase the default timeout from 20 minutes (1,200,000 milliseconds) to 40 minutes (2,400,000
milliseconds).
6. Restart the HP Matrix infrastructure orchestration service.
7. Restart the HP Logical Server Automation service.
8. On the Templates tab, select the template and submit a new create service request.
Task for logical server failed due to invalid UUID
Task for logical server <logical_server_id> has failed. Logical server
job (ID = …) completed with a failure status. The deployment server does
Failure message
not have the specified system UUID recorded. Deployment Service Connector
cannot confirm the system UUID provided by the caller.
The deployment server cannot bootstrap the server. This issue can occur if the LUN attached to the
server already has an OS deployed to it so that the server is booting from the presented LUN rather
than booting into the designated deployment server.
Possible cause
Action 1. Locate the Provisioning logical server message that identifies the server blade in use.
2. Perform a manual clean-up process for any affected logical server. See “Manual clean-up process
(physical)” (page 181).
152 Troubleshooting
- Abstract 1
- Contents 3
- 4 Contents 4
- Contents 5 5
- 6 Contents 6
- Contents 7 7
- 8 Contents 8
- Contents 9 9
- 1 Introduction 10
- 12 Introduction 12
- API and CLI support 13
- Configuring a federation 19
- Configuring Ignite-UX 33
- Default memory setting 35
- VMware cluster considerations 51
- Verifying VC domain groups 52
- ◦ Hyper-V: virtual switches 54
- Trunk and VLAN networks 56
- Configuring pools 62
- Creating a pool 64
- <ooServers> 69
- Designer interface overview 76
- Accessing the console 77
- Console interface overview 77
- Enabling telnet for Firefox 79
- Create service operation 85
- Delete service operation 86
- Add server to group operation 86
- To add a data disk 87
- To activate servers 88
- To deactivate servers 88
- Power on servers 89
- Power off servers 89
- Power cycle servers 89
- Change lease operation 90
- Creating a service request 113
- Managing new logical servers 118
- Automated allocation 119
- Billing code for services 121
- ◦ SPM is not configured 125
- Manual storage provisioning 126
- Dynamic SAN volume automation 126
- Creating storage tags 130
- Physical storage provisioning 136
- Virtual storage provisioning 138
- Overview 141
- ◦ Service provider architect 142
- ◦ Service provider user 142
- Access to resources 142
- Information security 143
- Creating an organization 144
- 4. Click Save 147
- 7 Troubleshooting 148
- Service creation 150
- Completed – Inoperable” 153
- Virtual service creation 158
- Service deletion 165
- A delete request failed 166
- Adding servers to services 167
- Console operations 168
- Designer operations 174
- Miscellaneous issues 177
- Operations Orchestration 178
- CMS crash recovery 179
- Log files 180
- Corrective procedures 181
- 182 Troubleshooting 182
- Corrective procedures 183 183
- 184 Troubleshooting 184
- Corrective procedures 185 185
- Correcting a checksum error 186
- Corrective procedures 187 187
- 188 Troubleshooting 188
- Corrective procedures 189 189
- 190 Troubleshooting 190
- 8 Support and other resources 191
- HP authorized resellers 192
- Documentation feedback 192
- Related information 193
- Glossary 194
- 196 Glossary 196
- Customizing existing rules 199
- Writing a new rule file 200
- Deploying rules 201
- 206 Index 206
- 208 Index 208
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