Hp Insight Management Agents User Manual download pdf (Page 166)

• Frame sizes are optimized for medium-sized fonts. If you switch your browser to use larger or

smaller fonts, then you must manually adjust the frame layout.

• A JavaScript error might occur when displaying an IML page containing a very large IML in

Netscape Navigator.

NOTE: A large IML does not cause an error in Internet Explorer, but it does take a long time

to load (more than four minutes).

• When a SET operation is executed in Internet Explorer, the browser opens a new window to

display the updated template page if the security settings are configured to medium or high.

To resolve this problem, set the security level to low.

To set the security level to low perform the following steps:

1. Select Internet Options from the View menu in the browser.

2. Select the Security tab, and then click Custom Level.

3. Select Low.

4. Click Reset⇒OK.

• There are known browser issues in the Management Agents for Tru64 UNIX. However, many

have been corrected in later releases. For additional information, see the Management Agents

for AlphaServers for Tru64 UNIX Reference Guide.

SNMP community string issues

• In NetWare, the community string can be changed through the INETCFG utility. After the

community string has been changed, the administrator must restart the server at a convenient

time to have the change take effect. This restarts the Novell SNMP with the new community

string and enables the Web Agent to utilize it.

• In Windows NT, if the SNMP community string is changed, the SNMP service does not

recognize the change until the SNMP service is stopped and restarted from the Services Control

Panel applet. If the SNMP service is not stopped and restarted, then the Web Agent is unable

to get any SNMP data and the HTML pages do not contain any data.

• Service Pack 4 for Microsoft Windows NT 4.0 enables SNMP community strings with read-only

access or no access to be added to a system. If a read-only or read/write community string

has not been defined, then the Web Agent is unable to get any SNMP data and the HTML

pages do not contain any data. Unless a read/write community string is defined, you do not

have write access, even if you log on to the Web Agent as administrator or operator.

• In Windows Server 2003, manually configure the community string:

From the Start menu, select Programs⇒Administrative Tools⇒Services.1.

2. Double-click SNMP Service, and then click the Traps tab.

3. In the Community Names field, enter a community name string. If a community name

already exists, select it. If one does not exist, enter public in the Community Names field,

and click Add. The default community string for Insight Manager is public. If a different

community string is entered here, it must also be entered on the management console

that is responsible for the system. To change the community string (community strings are

case-sensitive) in HP Systems Insight Manager, see the HP Systems Insight Manager User

Guide section, “Setting Up SNMP Community Strings.”

4. Under the Trap Destinations list, click Add.

5. In the IP Host/Address or IPX Address field, enter the IP address of the management

console. This address identifies the management console to receive the alert when the

Server Agents detect a significant event.

6. Click Add⇒OK.

166 Troubleshooting

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