HP ProLiant Generation ML310 User's Guide download pdf (Page 65)

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Troubleshooting 65

General diagnosis flowchart

The General diagnosis flowchart provides a generic approach to troubleshooting. If you are unsure of the

problem, or if the other flowcharts do not fix the problem, use the following flowchart.

Item Refer to

1 "Symptom information (on page 62)"

2 "Loose connections (on page 63)"

3 "Service notifications (on page 64)"

1 2 ... 60 61 62 63 64 65 66 67 68 69 70 ... 98 99

User Guide 1
Audience assumptions 2
Contents 3
Contents 4 4
Contents 5 5
Component identification 6
Front panel LEDs and buttons 7
SAS and SATA device numbers 8
Rear panel components 9
Rear panel LEDs 10
System board components 11
System maintenance switch 12
System board LEDs 13
Fan locations 16
Operations 17
Unlock the bezel 18
Remove the bezel 18
Remove the access panel 19
Install the access panel 19
Remove a media bay blank 20
Remove a bezel blank 20
Rack planning resources 22
Optimum environment 23
Power requirements 24
Warnings and cautions 25
Installing hardware options 26
Setting up a server 26
Registering the server 28
Introduction 29
Hard drives 30
SATA optical drive 32
USB tape drive 33
Full-height tape drive 35
Diskette drives 37
Expansion boards 39
Installing expansion boards 40
PCI-X extender board 41
SAS controller 42
Cabling 44
SATA hard drive cabling 45
SAS hard drive cabling 45
Configuration tools 46
HP ROM-Based Setup Utility 47
Array Configuration Utility 48
Embedded SATA RAID 49
Management tools 52
Erase Utility 53
Management Agents 53
HP Systems Insight Manager 53
USB support 54
Diagnostic tools 55
Integrated Management Log 56
ROMPaq disaster recovery 56
Keeping the system current 57
Care Pack 58
Battery replacement 59
Troubleshooting 60
Symbols on equipment 61
Symptom information 62
Loose connections 63
Service notifications 64
Troubleshooting flowcharts 64
General diagnosis flowchart 65
Symptoms: 67
Troubleshooting 69 69
POST problems flowchart 70
OS boot problems flowchart 71
• Redundancy failure 74
Troubleshooting 75 75
FCC rating label 76
Class A equipment 76
Class B equipment 76
Modifications 77
• EMC Directive 2004/108/EC 78
Japanese notice 79
BSMI notice 79
Korean notice 80
Laser compliance 80
Battery replacement notice 80
(Geräuschemission) 81
Electrostatic discharge 82
Specifications 83
Specification Value 84
Technical support 85
Technical support 86 86
Customer Self Repair 87
Technical support 88 88
Reparo feito pelo cliente 89
Technical support 90 90
Technical support 91 91
Technical support 92 92
Acronyms and abbreviations 93
Version Control Agent 95
Index 96 96
Index 97 97
Index 98 98
Index 99 99

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HP ProLiant Generation ML310 User's Guide Page 65

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