HP DL280 User Manual

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Summary of Contents

Page 1

HP ProLiant DL288 G6 Server Maintenance and Service Guide Part number 663204-001 First edition July 2011

Page 2

Customer self repair 6 Customer self repair Veel onderdelen in HP producten zijn door de klant zelf te repareren, waardoor de reparatieduur tot e

Page 3 - Contents

Removal and replacement procedures 96 Item Description 3 PIC PROG connector 4 HDD 13 connector 5 Power connector 6 HDD 14 connector 7 HDD L

Page 4

Removal and replacement procedures 97 To install the HDD PCI cage: 1. Loosen the thumbscrew and screws that secure the HDD PCI cage to the syst

Page 5

Removal and replacement procedures 98 5. Align the HDD PCI cage assembly to the system board expansion slot, and then press it down to ensure ful

Page 6 - Customer self repair 2

Removal and replacement procedures 99 8. Push the hard dive assembly into the drive bay until it stops. 9. Press the HDD carrier latch inward un

Page 7 - Customer self repair 3

Removal and replacement procedures 100 3. Pushing the optical disc drive ROM into the ODD PCI cage. Figure 78 Pushing the optical disc drive DVD

Page 8

Removal and replacement procedures 101 5. Align the ODD PCI cage assembly to the system board expansion slot, and then press it down to ensure fu

Page 9 - Customer self repair 5

Removal and replacement procedures 102 Dedicated management port (Optional) The server can support a dedicated management port. The dedicated ma

Page 10 - Customer self repair

Removal and replacement procedures 103 To remove the dedicated management port: 1. Remove the PCI cage assembly out of the chassis. Refer to t

Page 11 - Reparo feito pelo cliente

Removal and replacement procedures 104 To reinstall the dedicated management port: 1. Remove the dedicated management port cover. Figure 84 Re

Page 12 - Customer self repair 8

Removal and replacement procedures 105 3. Align the dedicated management port to the plastic standoff, and insert the dedicated management port i

Page 13 - Customer self repair 9

Customer self repair 7 Reparo feito pelo cliente Os produtos da HP são projetados com muitas peças para reparo feito pelo cliente (CSR) de modo a

Page 14 - Customer self repair 10

Removal and replacement procedures 106 Figure 88 Removing the security rivet 2. Remove the TPM card from system board. Figure 89 Removing th

Page 15 - Customer self repair 11

Removal and replacement procedures 107 Figure 90 Inserting the TPM card 2. Insert the TPM security rivet by pressing the rivet firmly into the

Page 16 - Illustrated parts catalog

Removal and replacement procedures 108 Figure 92 System Battery Location WARNING: Note the following reminders when replacing the system batt

Page 17

Removal and replacement procedures 109 Figure 93 Replacing the System Battery

Page 18

Removal and replacement procedures 110 BBWC (Optional) The system board can support up to two BBWC. The BBWC is optional for the shipment. Figur

Page 19

Removal and replacement procedures 111 To reinstall the BBWC: 1. Pull the BBWC retaining latch. 2. At the same time, align the locking tabs on

Page 20

Removal and replacement procedures 112 System board removal and replacement procedure To remove the system board: 1. Remove the top cover. 2.

Page 21

Removal and replacement procedures 113 To reinstall the system board: 1. Align the system board I/O connectors to their openings and slide the

Page 22

Removal and replacement procedures 114 Power supply unit (PSU) Located on the rear panel of the server power supply is designed with three types

Page 23

Removal and replacement procedures 115 Figure 100 Removing the Power Supply To reinstall the power supply: 1. Press the release tabs of the

Page 24

Customer self repair 8

Page 25

Removal and replacement procedures 116 Figure 102 Reinstalling the Power Supply

Page 26 - Customer self

Removal and replacement procedures 117 System fan cage The server supports two kinds of fan cage. The system redundant fan cage is optional for

Page 27

Removal and replacement procedures 118 To remove the system non-redundant fan cage 1. Remove all screws on the system non-redundant fan cage. 2

Page 28

Removal and replacement procedures 119 Figure 107 Reinstalling the System Non-redundant Fan Cage To install the system redundant fan cage 1.

Page 29

Removal and replacement procedures 120 4. Locate the system fan cage on the chassis and vertical wall. 5. Fasten the screws. Figure 110 Insta

Page 30

Removal and replacement procedures 121

Page 31

Removal and replacement procedures 122 System fan The server has four or eight system fans located on the center wall of the chassis. While the

Page 32

Removal and replacement procedures 123 Figure 113 Connection of the Eight System Fans Device number Connector System fan 1/2 J63 on the syste

Page 33

Removal and replacement procedures 124 Figure 114 Removing the System Fan To reinstall the system fan: 1. Hold the system fan and press it in

Page 34

Connectors, switches, and LEDs 125 Connectors, switches, and LEDs This chapter contains illustrations and tables identifying and describing the c

Page 35

Customer self repair 9

Page 36

Connectors, switches, and LEDs 126 Item Description 12 Hard disk drive (HDD) bays Figure 117 Front Panel Components / 8 3.5” HDD Model Item D

Page 37

Connectors, switches, and LEDs 127 Figure 118 Front Panel Components / 8 2.5” HDD Model Item Description 1 Front panel USB 2.0 port 0/1 2 Opt

Page 38

Connectors, switches, and LEDs 128 Figure 119 Front Panel Components / 12 3.5” HDD Model Item Description 1 Front panel USB 2.0 port 0/1 2 Sy

Page 39

Connectors, switches, and LEDs 129 Figure 120 Front Panel Components / 25 2.5” HDD Model Item Description 1 Front panel USB 2.0 port 0/1 2 Sy

Page 40

Connectors, switches, and LEDs 130 Rear panel components Figure 121 Rear Panel Components for Standard PCI Cage Item Description 1 Power s

Page 41 - Before you contact HP

Connectors, switches, and LEDs 131 Figure 122 Rear Panel Components for HDD PCI Cage Item Description 1 Power supply 2 cable socket 2 Seri

Page 42 - • Applicable error messages

Connectors, switches, and LEDs 132 Figure 123 Rear Panel Components for ODD PCI Cage Item Description 1 Power supply 2 cable socket 2 Ser

Page 43

Connectors, switches, and LEDs 133 System board components Figure 124 System Board Components Item Designator Description 1 J17 PCIe slot 2

Page 44 - Pre-installation procedure

Connectors, switches, and LEDs 134 Item Designator Description 21 B1 3 V CMOS battery (CR2032) 22 J76 Power backplane control connector 23 J

Page 45 - Symbols on equipment

Connectors, switches, and LEDs 135 LED indicators This section contains illustration and descriptions of internal and external status LED indic

Page 46 - Powering down the server

Customer self repair 10

Page 47 - System cover

Connectors, switches, and LEDs 136 Table 22 Front Panel LED Indicator Status on the Right Ear Item LED indicator Status Description 3 Ha

Page 48 - Cable management

Connectors, switches, and LEDs 137 Hard drive LED indicator The status of hard drives installed in the server is indicated by the hard drive LED

Page 49 - Cable connections

Connectors, switches, and LEDs 138 Rear panel LED indicators The LAN port on the rear panel has two LED indicators that allow monitoring of netw

Page 50

Connectors, switches, and LEDs 139 System board LED indicator The system board contains one LED indicator for use during troubleshooting operati

Page 51

Diagnostic tools and setup utilities 140 Diagnostic tools and setup utilities This chapter provides an overview of the Power-On Self-Test (POST),

Page 52

Diagnostic tools and setup utilities 141 Navigating through the Setup Utility Use the keys listed in the legend bar on the right of the Setup sc

Page 53 - Drive bay configuration

Diagnostic tools and setup utilities 142 Setup Utility menu bar The BIOS Setup Utility provides a menu bar with the menu selections. The menu bar

Page 54

Diagnostic tools and setup utilities 143 Advanced menu Figure 131 Advanced Menu of the BIOS Setup Utility ROM-based Setup Utility Main <

Page 55

Diagnostic tools and setup utilities 144 Figure 132 IPMI Submenu of the BIOS Setup Utility ROM-based Setup Utility <Advanced>

Page 56 - Optical disc drive bay

Diagnostic tools and setup utilities 145 Boot menu Figure 133 Boot Menu of the BIOS Setup Utility ROM-based Setup Utility Main Advanced

Page 57

Customer self repair 11

Page 58

Diagnostic tools and setup utilities 146 Security menu Figure 134 Security Menu of the BIOS Setup Utility ROM-based Setup Utility Main Ad

Page 59 - Hard drives

Diagnostic tools and setup utilities 147 Exit menu Figure 135 Exit Menu of the BIOS Setup Utility ROM-based Setup Utility Main Advanced

Page 60

Diagnostic tools and setup utilities 148 BIOS update HP recommends that you update the server BIOS with the latest system BIOS version to take a

Page 61

Diagnostic tools and setup utilities 149 POST error indicators When POST detects a system failure, it displays a POST error message. POST error

Page 62

Diagnostic tools and setup utilities 150 Table 28 POST Error Messages Error code Description 620 Non-Redundant Fan Failure or Missing 621 Red

Page 63

Diagnostic tools and setup utilities 151 SETSYS utility SETSYS.EXE (DOS application) is the correct tool for setting the Serial Number/Asset Tag

Page 64

Physical and operating specifications 152 Physical and operating specifications This chapter provides physical and operating specifications for

Page 65 - SAS/SATA HDD backplane

Physical and operating specifications 153 Table 29 Hardware Specifications Item Components Status LED indicators Front panel Rear pane

Page 66

Physical and operating specifications 154 Table 30 Physical Dimensions Item Description System board platform EATX (Extended Advanced Tech

Page 67

Physical and operating specifications 155 Table 32 Power Supply Specifications / 460 W Item Description Dimensions (H x W x D) 38.5 mm x 8

Page 68

Illustrated parts catalog 12 Illustrated parts catalog Mechanical components / 4 3.5” HDD model Table 1 Mechanical Components Spare Parts Lis

Page 69

Physical and operating specifications 156 Table 33 Power Supply Specifications / 750 W Item Description Temperature range: Operating Shippin

Page 70

Index 157 Index A AC power power-down procedures, 42 air baffle installing, 79 removing, 71 B backplane, 61 reinstalling, 68 removing, 68 battery

Page 71

Index 158 dedicated management port, 102, 105 hard drives, 55 memory, 79 Optical disc drive, 52 PCI expansion card, 83 power supply unit, 114 pro

Page 72

Index 159 POST error indicators, 149 POST related troubleshooting, 150 recoverable POST errors, 149 SETSYS utility, 151 processor applying therma

Page 73

Illustrated parts catalog 13 Mechanical components / 8 3.5” HDD model Table 2 Mechanical Components Spare Parts List / 8 3.5” HDD Model Item

Page 74 - System board configuration

Illustrated parts catalog 14 Mechanical components / 8 2.5” HDD model Table 3 Mechanical Components Spare Parts List / 8 2.5” HDD Model Item

Page 75

Illustrated parts catalog 15 Mechanical components / 12 3.5” HDD model Table 4 Mechanical Components Spare Parts List / 12 3.5” HDD Model Ite

Page 76

Legal notices © Copyright 2011 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. T

Page 77

Illustrated parts catalog 16 Mechanical components / 25 2.5” HDD model Table 5 Mechanical Components Spare Parts List / 25 2.5” HDD Model Ite

Page 78

Illustrated parts catalog 17 1Mandatory: Obligatoire—Pièces pour lesquelles la réparation par le client est obligatoire. Si vous demandez à HP d

Page 79

Illustrated parts catalog 18 autorizado realice la sustitución de estos componentes. Dichos componentes se identifican con la palabra “No” en el

Page 80

Illustrated parts catalog 19

Page 81

Illustrated parts catalog 20 The system supports five kinds of HDD configurations, three types of PCI cage and three types of power supply unit.

Page 82

Illustrated parts catalog 21 Table 7 System Components Spare Parts List / 4 3.5” HDD Model Item Description Spare Part Number Customer sel

Page 83 - Memory

Illustrated parts catalog 22 Table 7 System Components Spare Parts List / 4 3.5” HDD Model Item Description Spare Part Number Customer self

Page 84

Illustrated parts catalog 23 Table 7 System Components Spare Parts List / 4 3.5” HDD Model Item Description Spare Part Number Customer self

Page 85

Illustrated parts catalog 24 System components / 8 3.5” HDD model Table 8 System Components Spare Parts List / 8 3.5” HDD Model Item Descr

Page 86 - DIMM identification

Illustrated parts catalog 25 Table 8 System Components Spare Parts List / 8 3.5” HDD Model Item Description Spare Part Number Customer self

Page 87 - PCI expansion card

Contents Customer self repair ...

Page 88

Illustrated parts catalog 26 Table 8 System Components Spare Parts List / 8 3.5” HDD Model Item Description Spare Part Number Customer self

Page 89

Illustrated parts catalog 27 Table 8 System Components Spare Parts List / 8 3.5” HDD Model Item Description Spare Part Number Customer self

Page 90 - PCI cage

Illustrated parts catalog 28 Table 9 System Components Spare Parts List / 8 2.5” HDD Model Item Description Spare Part Number Customer self

Page 91 - Installing PCIe riser card

Illustrated parts catalog 29 Table 9 System Components Spare Parts List / 8 2.5” HDD Model Item Description Spare Part Number Customer self

Page 92

Illustrated parts catalog 30 System components / 12 3.5” HDD model Table 10 System Components Spare Parts List / 12 3.5” HDD Model Item De

Page 93

Illustrated parts catalog 31 Table 10 System Components Spare Parts List / 12 3.5” HDD Model Item Description Spare Part Number Customer se

Page 94

Illustrated parts catalog 32 Table 10 System Components Spare Parts List / 12 3.5” HDD Model Item Description Spare Part Number Customer se

Page 95

Illustrated parts catalog 33 System components /25 2.5” HDD model Table 11 System Components Spare Parts List / 25 2.5” HDD Model Item Desc

Page 96

Illustrated parts catalog 34 Table 11 System Components Spare Parts List / 25 2.5” HDD Model Item Description Spare Part Number Customer se

Page 97

Illustrated parts catalog 35 Table 11 System Components Spare Parts List / 25 2.5” HDD Model Item Description Spare Part Number Customer se

Page 98

Connectors, switches, and LEDs ...125 Con

Page 99

Illustrated parts catalog 36 1Mandatory: Obligatoire—Pièces pour lesquelles la réparation par le client est obligatoire. Si vous demandez à HP de

Page 100

Illustrated parts catalog 37 1Mandatory: Verplicht—Onderdelen waarvoor Customer Self Repair verplicht is. Als u HP verzoekt deze onderdelen te v

Page 101

Illustrated parts catalog 38 • Applicable error messages • Add-on boards or hardware model number and serial number • Third-party hardware or

Page 102

Removal and replacement procedures 39 Removal and replacement procedures This chapter provides subassembly/module-level removal and replacement p

Page 103

Removal and replacement procedures 40 Pre-installation procedure Perform the steps below before you open the server or before you remove or repla

Page 104

Removal and replacement procedures 41 CAUTION: Do not operate the server for long periods with the system cover open or removed. Operating the

Page 105

Removal and replacement procedures 42 These symbols, on power supplies or systems, indicate that the equipment is supplied by multiple sources o

Page 106

Removal and replacement procedures 43 System cover You need to remove the top cover before you can remove or replace a server component. The top

Page 107

Removal and replacement procedures 44 Figure 2 Reinstalling the Top Cover Drives The server supports the following configurations: • 4 drive ba

Page 108

Removal and replacement procedures 45 1. Squeeze on the top of the retaining latch attached to the cable end of the connector. 2. Grasp the cabl

Page 109 - TPM Module (Optional)

Customer self repair 1 Customer self repair HP products are designed with many Customer Self Repair (CSR) parts to minimize repair time and allow

Page 110

Removal and replacement procedures 46 The following tables provide the system board designators that various cables plug into. For more detailed

Page 111 - System battery

Removal and replacement procedures 47 Table 15 Drive Cable Connections / 8 3.5” HDD Model Cable To SATA&SAS connector designator SATA 5 con

Page 112

Removal and replacement procedures 48 Table 19 Drive Cable Connections / 25 2.5” HDD Model Cable To SATA&SAS connector designator PCI stora

Page 113

Removal and replacement procedures 49 Drive bay configuration The server supports a maximum of twenty-five 2.5 in. hard disk drive bays. Figure

Page 114 - BBWC (Optional)

Removal and replacement procedures 50 Figure 5 System Drive Bays / 8 3.5” HDD Model Item Description 1 Optical disc drive bay (optional) 2

Page 115

Removal and replacement procedures 51 Figure 7 System Drive Bays / 12 3.5” HDD Model Item Description 1 3.5 in. hard disk drive bays (12)

Page 116

Removal and replacement procedures 52 Optical disc drive bay The Optical disc drive bay of servers with 8 3.5-inch HDDs, 8 2.5-inch HDDs and 12

Page 117

Removal and replacement procedures 53 IMPORTANT: If you remove an optical disc drive without plans of installing a new one, you must reinstall

Page 118 - Power supply unit (PSU)

Removal and replacement procedures 54 To install the optical disc drive: 1. Slide the optical disc drive into the chassis. 2. Secure the optic

Page 119

Removal and replacement procedures 55 Hard drives The drive bays on the front panel can accommodate up to twenty-five 2.5-inch hard drives. You

Page 120

Customer self repair 2 Réparation par le client (CSR) Les produits HP comportent de nombreuses pièces CSR (Customer Self Repair = réparation par

Page 121 - System fan cage

Removal and replacement procedures 56 For servers with 8 3.5-inch HDDs, the hard drives installed in the server are labeled from Device 1 to Devi

Page 122

Removal and replacement procedures 57 For servers with 8 2.5-inch HDDs, the hard drives installed in the server are labeled from Device 1 to Devi

Page 123

Removal and replacement procedures 58 For servers with 12 3.5-inch HDDs, the hard drives installed in the server are labeled from Device 1 to Dev

Page 124

Removal and replacement procedures 59 For servers with 25 2.5-inch HDDs, the hard drives installed in the server are labeled from Device 1 to Dev

Page 125

Removal and replacement procedures 60 To remove the hard drive: 1. Press the hard disk carrier button to release the ejector lever. 2. Use the

Page 126 - System fan

Removal and replacement procedures 61 2. Push the hard drive assembly into the drive bay until it stops. 3. Press the HDD carrier latch inward

Page 127

Removal and replacement procedures 62 Figure 22 Backplane Connectors / 8 3.5” HDD Model (component side) Item Description 1 Screw holes 2 L

Page 128

Removal and replacement procedures 63 Figure 24 Backplane Connectors / 12 3.5” HDD Model (component side) Item Description 1 Screw holes 2

Page 129 - Connectors and components

Removal and replacement procedures 64 Figure 26 Backplane Connectors / 4 3.5” HDD Model (solder side) Item Description 1 Power connector 2 M

Page 130 - Item Description

Removal and replacement procedures 65 Item Description 4 I2C connector 5 Mini SAS connector 1 6 Mini SAS connector 2 Figure 28 Backplane C

Page 131

Customer self repair 3 Riparazione da parte del cliente Per abbreviare i tempi di riparazione e garantire una maggiore flessibilità nella sostitu

Page 132

Removal and replacement procedures 66 Figure 29 Backplane Connectors / 12 3.5” HDD Model (solder side) Item Description 1 Power connector 1

Page 133

Removal and replacement procedures 67 Figure 30 Backplane Connectors / 25 2.5” HDD Model (solder side) Item Description 1 Power connector 1

Page 134 - Rear panel components

Removal and replacement procedures 68 To remove the backplane: 1. Remove all drives out of the drive bays. Refer to the “Optical disc drive ba

Page 135 - Item Description

Removal and replacement procedures 69 Figure 32 Reinstalling the Backplane 3. Install all necessary cables.

Page 136

Removal and replacement procedures 70 System board configuration Processor HP ProLiant DL288 G6 Server supports Intel Xeon 5500 and 5600 Series

Page 137 - System board components

Removal and replacement procedures 71 To remove the air baffle: 1. Gently rock the air baffle up. 2. Take the air baffle out from the system b

Page 138 - Jumpers

Removal and replacement procedures 72 CAUTION: Do not over-tighten the spring-loaded screws to prevent them from breaking off. A maximum torque

Page 139 - LED indicators

Removal and replacement procedures 73 Figure 37 Removing the Processor 4. Carefully rotate the tool, and then push in and release the tabs to

Page 140

Removal and replacement procedures 74 To apply the thermal grease compound: 1. Use a clean cloth dipped in rubbing alcohol to clean the contact

Page 141 - Hard drive LED indicator

Removal and replacement procedures 75 Figure 40 Opening the lever and bracket IMPORTANT: Be sure the processor remains inside the processor i

Page 142 - Rear panel LED indicators

Customer self repair 4 Customer self repair HP Produkte enthalten viele CSR-Teile (Customer Self Repair), um Reparaturzeiten zu minimieren und hö

Page 143 - System board LED indicator

Removal and replacement procedures 76 3. Be sure the tool is oriented correctly. Align the processor installation tool with the socket, and then

Page 144 - BIOS Setup Utility

Removal and replacement procedures 77 Figure 43 Removing the processor installation tool 5. Close the processor socket retaining bracket and

Page 145 - Key Function

Removal and replacement procedures 78 Figure 45 The top of the processor CAUTION: To prevent overheating or a possible system crash, use only

Page 146 - Setup Utility menu bar

Removal and replacement procedures 79 To install the air baffle: 1. Connect all necessary cables. 2. Gently place the air baffle on the system

Page 147 - Advanced menu

Removal and replacement procedures 80 Figure 48 DIMM Population Figure 49 DIMM Slots NOTE: Before installing the memory, remove the air

Page 148

Removal and replacement procedures 81 To remove the memory module: 1. Completely open the holding clips securing the memory module. 2. Gently

Page 149 - Boot menu

Removal and replacement procedures 82 DIMM identification IMPORTANT: This server does not support mixing RDIMMs and UDIMMs. Attempting to mix

Page 150 - Security menu

Removal and replacement procedures 83 PCI expansion card System board PCI expansion slot There are three PCI expansion slots on the system board

Page 151 - Exit menu

Removal and replacement procedures 84 PCI riser card expansion slot The one PCIe riser card attached to the PCI cage converts the functionality

Page 152 - Power-On Self-Test (POST)

Removal and replacement procedures 85 Figure 56 PCIe x16 Riser Card Connector Location • One slot PCIe riser card (x16 link with x16 slots)

Page 153 - POST error descriptions

Customer self repair 5 Reparaciones del propio cliente Los productos de HP incluyen muchos componentes que el propio usuario puede reemplazar (Cu

Page 154

Removal and replacement procedures 86 PCI cage The server supports three types of PCI cages. They are the standard PCI cage, the HDD PCI cage, th

Page 155 - SETSYS utility

Removal and replacement procedures 87 To remove the PCI cage: NOTE: Disconnect all cables connecting an existing expansion board to the system

Page 156 - System unit

Removal and replacement procedures 88 To remove the PCIe riser card: 1. Loosen the screw securing the riser card to the PCI cage. 2. Remove th

Page 157 - Item Components

Removal and replacement procedures 89 Figure 60 Removing the PCIe x16 Riser Card

Page 158

Removal and replacement procedures 90 To install the PCIe riser card: 1. Align the three riser card locking-tab holes to the corresponding stan

Page 159

Removal and replacement procedures 91 Figure 63 Installing the PCIe x16 Riser Card

Page 160

Removal and replacement procedures 92 To install the PCI expansion board: 1. Remove the screw near the slot cover on the PCI cage. Figure 64 R

Page 161

Removal and replacement procedures 93 2. Remove the slot cover from the PCI cage. 3. Slide the expansion board into the slot, aligning the board

Page 162

Removal and replacement procedures 94 Figure 68 Installing the PCIe x16 Expansion Board

Page 163

Removal and replacement procedures 95 To reinstall the PCI cage: The following figures show the front and back side of the backplane. Figure 69

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