HP Scanjet N7710User Guide
2 Use the document feederFor helpful information on loading your documents properly, refer to the following topics.•Document loading tips•Things to av
Things to avoid• Scanning the following types of documents might result in paper jams or damage tothe documents. To scan these documents, make a photo
How to load documents1. Pull up the document feeder extension, and fold out the output tray.2. Adjust the paper guides to the width of the documents.
3. Fan the stack of document pages to ensure that the pages do not stick together. Fanthe edge that will be pointing into the feeder in one direction,
5. Gently set the stack in the document feeder. Load the pages face down with the topof the pages pointing into the feeder.For best results, do not dr
3 Load cardsFor information about loading flexible and rigid cards, see the following topics.•Load flexible cards into the document feeder•Load a card
To load flexible cards into the document feeder, follow these steps:1. Place the stack of cards face down with the long dimension parallel to the pape
Minimum thickness: 0.10 mm (0.004 inches)Maximum thickness: 0.84 mm (0.033 inches)The capacity of the card slot is 1 card at a time.Load a card into t
4 Scan and copyThe following topics describe how to scan or copy originals using the scanner and thescanner software.•Basic scanning steps•Basic copyi
Scan from the scanner buttons• Scan Document To button•Copy button•Tools button•Cancel buttonScan Document To button1.Use the Select Profile Number bu
Scan from HP Smart Document Scan SoftwareYou can start a scan from the HP Smart Document Scan Software.1. Do one of the following:• Double-click the H
In order for a scan to complete automatically, the selected HP Smart Document ScanSoftware profile must include the following settings:• On the Profil
5 Set up scan profiles An HP Smart Document Scan Software profile contains settings for scanning, processing,and saving or sending scanned documents.
4. Click Continue.The Profile Settings dialog box is displayed.5. Select the settings for the profile.For more information, click Help on the HP Smart
6 Care and maintenanceThis section presents information about how to care for and maintain the scanner.•HP Scanner Tools Utility Maintenance tab•Order
3. Clean the glass by using a soft, lint-free cloth that has been sprayed with a mild glasscleaner.CAUTION: Use only glass cleaner to clean the scanne
3. Place the unfolded cloth into the document feeder.4.Press the Tools () button to open the Scanner Tools Utility. Click theMaintenance tab.5. Click
3. Squeeze the tabs on the feed roller cover towards each other, and then lower thefeed roller cover.4. Use an HP paper-path cleaning cloth to clean t
7. Clean the glass by using a soft, lint-free cloth that has been sprayed with a mild glasscleaner.CAUTION: Use only glass cleaner to clean the scanne
The feed roller replacement kit contains a feed roller mechanism, a separation pad, andinstallation instructions. To order the replacement kit, go to
Contents1 Scanner overviewWhat you can do with the scanner ...
7 TroubleshootingThis section contains solutions for common problems with the scanner.•Scanner error codes•Scanner initialization or hardware problems
Error Code Description3. Make sure the paper meets the size and weight specifications,as specified in the scanner User Guide.4. Replace the paper into
Scanner has stopped working correctlyIf the scanner stops scanning, follow these steps. After each step, start a scan to see ifthe scanner is working.
Scanner will not turn onIf the scanner will not turn on when you press the front panel scanner buttons, check thefollowing:• The scanner may be turned
The scan is completely black or completely whiteThe item might not be placed correctly in the document feeder. Make sure that the itemyou are trying t
4. Restart your computer.5. If the problem persists, the buttons might be disabled outside of the HP scanningsoftware. Try the following procedure:a.
Paper jamming, skewing, misfeeds, or multiple-page feeds• If the pages look skewed as they feed into the scanner paper path, check the resultingscanne
The scanned images have streaks or scratchesAfter each step, try another scan to see if the streaks or scratches are still apparent. Ifso, then try th
4. Close the scanner hatch until it snaps into place.5. Reload the unscanned originals in the document feeder.6. Resume scanning.Contact HP SupportFor
8 Advanced technical featuresExperienced document management professionals might be interested in the following scanfeatures. These features are avail
Clean the feed roller ...24Replace the fe
NOTE: To enable JPEG compression in another application, navigate to the TWAIN or ISISAdvanced Settings dialog box, and then configure the Scanner JPE
IndexAaccessibility 7applicationsscan from 18Bblack scanstroubleshoot 32blurry images 31buttonstroubleshoot 32CCancel buttonuse 17card slotlocate 14sc
paper-pathclean 23partsorder 26Power Save mode 4, 31profilesassign numbers 21features 3import and export 21select 16set up 20programsscan from 18Rrepl
1 Scanner overviewThis user guide covers what you need to know about using the HP Scanjet N7710scanner.•What you can do with the scanner•Scanner hardw
Scanner hardware1 Front panel. For information, see Scan from the scanner buttons.2 Document feeder. For information, see Use the document feeder.3 Ca
HP Smart Document Scan SoftwareHP Smart Document Scan Software guides you through the scanning process. Toopen the software, double-click the HP Smart
Where to get additional information• Setup and Support Guide•User Guide•Online help•Help for other software programsSetup and Support GuideUse the pri
Help for other software programsFor information about any of the other software programs included with the scanner, openthe program, and then click He
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