HP L1910A User Manual download pdf (Page 22)

troubleshooting

This section contains solutions for common problems with the scanner, the

automatic document feeder (ADF), and the transparent materials adapter (TMA).

scanner installation or setup problems

This section contains solutions for installation and setup problems.

check your computer

• Make sure that your computer meets the minimum system requirements,

which are listed on the scanner box and in the scanner installation or

setup problems section of the online Help file.

• If you do not have enough hard-disk space, remove unnecessary files or

install the software on a different disk drive.

use administrative privileges

If you are installing the scanner on a Microsoft® Windows® 2000 or

Windows XP computer, you must be logged on as an Administrator. See your

operating system Help for how to log on as an Administrator.

use a valid folder

On a Microsoft Windows computer, if you receive a message such as

“Destination Directory Is Invalid” or “Program Folder Is Invalid” during

installation, you might not have read/write permissions to that folder.

check the cables

Cable type Action

Power

cable

The power cable is connected between the scanner and an AC

outlet.

• Ensure that the power cable is securely connected between the

scanner and a live electrical outlet or surge protector.

• If the power cable is connected to a surge protector, ensure

that the surge protector is plugged into an outlet and turned

on.

• Disconnect the power cable from the scanner and turn off the

computer. After 60 seconds, reconnect the power cable to the

scanner and then turn on the computer, in that order.

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HP L1910A User Manual Page 22