Hp Deskjet D2345 Printer User Manual Page 75
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- Table of contents
- TROUBLESHOOTING
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Error messages
● Print cartridge error messages
● Other error messages
Print cartridge error messages
If you receive a print cartridge error message, follow these directions.
Incorrect print cartridge message
The printer can only print when the correct print cartridges are installed. If you receive a
print cartridge error message, one or both of the print cartridges cannot be used in the
printer.
To resolve the problem, follow the instructions in Incorrect print cartridge.
Print cartridge problem message
The printer cannot print if the print cartridges are faulty, or if they are not installed properly.
If you receive a message stating there is a problem with a print cartridge, follow the
instructions in Print cartridge is faulty or not installed properly to resolve the problem.
"Print cartridge carriage is stalled" message
If the printer stalls while you are printing a document, follow the instructions in Printer is
stalled.
"Print cartridge is in the wrong slot" message
If you receive this error message, the print cartridge is installed in the wrong side of the
print cartridge cradle. Follow the instructions in "Print cartridge is in the wrong slot"
message to resolve the problem.
"Printing in ink-backup mode" message
If you receive this error message, follow these instructions.
Other error messages
If you receive an error message, follow these directions.
Out of paper message
If you receive an out of paper message, follow the guidelines in Out of paper message.
"There was an error writing to USB port" message
The printer might not be receiving correct data from another USB device or USB hub.
Connect the printer directly to the USB port on the computer.
HP Photosmart Software Help 73
- HP Deskjet D2300 series 1
- HP Photosmart Software Help 1
- Contents 3
- 2 HP Deskjet D2300 series 4
- HP Photosmart Software Help 3 5
- Chapter 1 6
- (continued) 6
- 4 HP Deskjet D2300 series 6
- Special features 7
- Get started 8
- Buttons and lights 9
- Print Cancel button 10
- Photosmart Express button 10
- Paper tray 11
- Use the paper tray 12
- Fold the paper tray 13
- Print cartridges 14
- Ink-backup mode 15
- Ink-backup mode output 16
- Exit ink-backup mode 16
- Connect to the printer 17
- Print using the Photosmart 18
- Express button 18
- Print photos 19
- Chapter 6 20
- 18 HP Deskjet D2300 series 20
- Print photos with a border 21
- Photo print cartridge 22
- Exif Print 23
- Store and handle photo paper 24
- Print other documents 25
- Print documents 26
- Print letters 27
- Print envelopes 28
- Print postcards 29
- Chapter 7 30
- 28 HP Deskjet D2300 series 30
- Print labels 31
- Print CD/DVD tattoos 31
- Print transparencies 32
- Print brochures 33
- Print greeting cards 34
- Print booklets 35
- 34 HP Deskjet D2300 series 36
- Print posters 37
- Print iron-on transfers 38
- Printing tips 40
- Fast/Economical printing 41
- General Everyday printing 41
- Presentation printing 41
- Select a paper type 42
- Print resolution 42
- Maximum dpi 43
- Print in grayscale 43
- Set the page order 43
- Set a custom paper size 44
- Resize a document 44
- Print preview 45
- Two-sided printing 45
- Bound two-sided documents 46
- Portrait 47
- Landscape 47
- Printer software 48
- Printer Properties dialog box 49
- What's This? help 50
- Ink Status window 50
- Maintenance 52
- Installation instructions 53
- 1 Remove plastic tape 54
- 1 Ink nozzles 54
- 2 Copper contacts 54
- Chapter 10 54
- 52 HP Deskjet D2300 series 54
- Align the print cartridges 55
- Calibrate color 55
- Print a test page 56
- View estimated ink levels 56
- Maintain the printer body 56
- Maintain print cartridges 58
- Printer Toolbox 59
- To open the printer Toolbox 60
- The Toolbox is displayed 60
- Troubleshooting 61
- Chapter 11 62
- 60 HP Deskjet D2300 series 62
- Printer does not print 63
- Clear the print queue 64
- Paper jam 65
- Paper problems 66
- Printer is stalled 67
- Print cartridge problems 67
- Incorrect print cartridge 68
- Photos do not print correctly 69
- Print quality is poor 70
- Document is misprinted 71
- Image is printed at an angle 72
- Photo has an unwanted border 73
- 72 HP Deskjet D2300 series 74
- Error messages 75
- Power light is on or flashing 76
- Document prints slowly 77
- 76 HP Deskjet D2300 series 78
- HP support 79
- Appendix A 80
- 78 HP Deskjet D2300 series 80
- Supplies 81
- Technical information 82
- Regulatory notices 84
- 84 HP Deskjet D2300 series 86
- 86 HP Deskjet D2300 series 88
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