HP Officejet Pro 8620 e-All-in-One Printer Quick Start Guide download pdf (Page 2)

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Acknowledgements

Microsoft, Windows, Windows XP, Windows Vista, Windows 7, Windows 8, and Windows 8.1 are U.S. registered trademarks

of Microsoft Corporation.

Wireless

By following the instructions on the printer control panel and installing the HP printer software, you should have

successfully connected the printer to the wireless network.

With HP wireless direct, you can print wirelessly from a computer, smartphone, tablet, or other wireless-capable

device—without connecting to an existing wireless network. For more information, see the electronic help (see

“Learn more” on page 1).

Solve wireless problems

Make sure the wireless (802.11) light is turned on

If the blue light on the printer control panel is not lit, wireless might be turned o. To turn on wireless, touch and

slide your nger across the screen, touch Setup, touch Network Setup, touch Wireless Settings, and then touch On

in the Wireless eld.

If the blue wireless light is blinking, it means the printer is not connected to a network. Use the Wireless Setup

Wizard available from the printer control panel to make a wireless connection. On the Home screen, touch and slide

your nger across the screen, touch Setup, touch Network Setup, touch Wireless Settings, touch Wireless Setup

Wizard, and then follow the on-screen instructions.

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Make sure the computer is connected to the wireless network

Make sure your computer is connected to your wireless network. If you cannot connect the computer to the network,

contact the person who set up your network or the router manufacturer; there might be a hardware issue with the

router or computer.

Run the wireless test

To check that the wireless connection is working properly, print the wireless test report.

1. Make sure the printer is turned on and paper is loaded in the tray.

2. On the Home screen, touch and slide your nger across the screen, touch Setup, and then touch Network

Setup.

3. Touch Print Reports.

4. Touch Wireless Test Report.

If the test fails, review the report for information on how to x the problem and run the test again.

If the wireless signal is weak, try moving the printer closer to the wireless router.

Restart components of the wireless network

Turn o the router and the printer, and then turn them back on in this order: router rst and then printer. Sometimes,

turning o devices and then turning them back on helps resolve network communication issues. If you still cannot

connect, turn o the router, the printer, and the computer, and then turn them back on in this order: router rst, then

printer, and then computer.

If the wireless connection cannot be made, the printer can also be connected to the network using an Ethernet cable.

If you still have problems, visit the HP Wireless Printing Center (www.hp.com/go/wirelessprinting). This

website contains the most complete, up-to-date information about wireless printing, as well as information to

help you prepare your wireless network; solve problems when connecting the printer to the wireless network;

and resolve security software issues.

If you are using a computer running Windows, you can use the Print and Scan Doctor tool, which can help solve

many problems you might have with the printer. To download this tool, visit www.hp.com/go/tools.

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HP Officejet Pro 8620 e-All-in-One Printer Quick Start Guide Page 2

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