HP DESIGNJET 5000 manuals

Hp DESIGNJET 5000 User Manual (418 pages)

Brand: Hp | Category: Print & Scan | Size: 8.53 MB |

English

Table of contents

Service Manual

1

Using this Manual

4

Table of Contents 1

5

Table of Contents

6

Troubleshooting 1

7

Phone Support

8

 The complete error number

10

The Printer does not Power ON

11

Check Printhead Path (2)

15

Problems with Vacuum

16

Using Coated Media

17

Heavyweight Coated Media

21

Cutter Assembly Problems

25

Media-Axis Problems

26

Electronics Problems

27

Parallel Port

29

Failure Description Solution

30

I/O Setup Menu

32

Device Setup Menu

33

Utilities Menu

34

Internal RIP Settings Menu

35

Always Appear

36

PostScript Only

36

HP-GL/2 Settings Menu

37

Page Format Menu

38

Demos Menu

39

Media Menu

40

Ink Cartridge Menu

41

Printhead Menu

42

Utilities

44

Test Prints

44

Contrast

44

Display Contrast

44

General Printer Information

45

System Error Codes 2

47

System Error Codes

48

System Error Groups

50

System Error: e50000

72

Problem

72

Description:

72

HP Ink Supplies

73

Troubleshooting

73

What are HP Ink Supplies?

74

Ink Cartridges

74

Identifying the Components

75

Supplies

76

The Front Panel Display

78

Ink Cartridges Men

79

Printhead Men

80

Status Codes and Messages

82

Status Messages

83

Error Status Messages

84

Printhead Errors

85

Printhead Information

86

REPLACE], the front panel

87

Ink Cartridge Errors

88

Ink Cartridge Information

89

*X03 Replace

90

During Replacement

91

Error Message

93

Description

93

Recovery Action

93

 Printhead dry fire

94

 Probable empty ink tubes

94

Service Tests and

97

Service Tests and Utilities

100

Service Tests (Diagnostics)

101

Service Tests

102

Scan Axis Test

105

Media Axis Test

107

Service Utilities

109

Turn DRIVE ROLLER

113

Prime TUBES

114

Lift window to

116

Altitude Setup

118

EEROM Setup

119

Reset Life Counters

124

1.5.1 Scan Axis

125

Life Counter has been

125

Press BACK to return

125

Backup EEROM

126

Image Quality Warning

128

Diagnostic Print

129

Service Calibrations 5

131

Introduction

132

Service Calibrations

133

1. Scan-Axis Calibration

137

Line Sensor

139

Calibrating

139

2.2 Service Station

141

Press ENTER to continue

141

Media too small

141

Remove Media

141

3. Accuracy Calibration

144

Carriage Height Calibration

148

6. Close the Carriage Cover

150

Calibration Error Codes

156

User Calibrations

172

Printhead Alignment

173

Banding Calibration

174

Accuracy Calibration

175

Print Quality 6

177

Print Quality

178

What is the Diagnostic Print?

180

Printing the Diagnostic Print

181

Service Diagnostic print

182

What is Banding?

184

Solving the Banding Problem

184

Banding in all of the colors

186

Printer submenu

187

Arrows indicate

188

Direction of printing

189

Nozzle Print Test - Page 5

190

How to fix the Nozzle Defects

191

Print Quality Problems

192

Color Accuracy Configuration

194

Colors are not as Expected

195

Vertical Banding

196

Warped Lines on Media

197

Using the Color Print

198

How to Interpret the Result

199

Enrichment Issue

200

Ink Marks on Printouts

203

 The pinch-wheels

206

 The cutter wheel

206

 Airflow and/or

206

 Static charges

206

 Fall onto the media

208

 Smear the media

208

Parts and Diagrams 7

211

Printer Support

212

Bin and Take-Up Reel

214

Right Hand Cover

216

Parts and Diagrams

217

Figure 5: Right Hand Cover

217

Left Hand Cover and Rear Door

218

Top and Back Covers

220

Service Station

222

Vacuum Fan

224

Figure 9: Vacuum Fan

225

Booster Fan and Media Sensor

226

Paper-Axis Motor

228

Scan-Axis Motor

230

Figure 12: Scan-Axis Motor

231

ISS and APS Assembly

232

Ink Tubes System

234

Figure 14: Ink Tubes System

235

236

Hard Disk Drive and Cover

240

ISS PCA and Main PCA

242

Power Supply Unit

244

Carriage Assembly

246

5000 Series

256

Tubes Guide Assemblies

260

EMC Covers

262

Spindle and Hub

264

Rollfeed Brakes

266

Miscellaneous Items

268

Media Types

269

Removal and Installation8

271

Safety Precautions

272

Required Tools

273

Screw Types

274

Top Cover Assembly

275

Left Hand Cover

276

Front Panel Assembly

284

Left Rear Cover

285

Right Rear Cover

286

Media Lever Assembly

288

Right Hand Trim

290

Remove carefully

291

Left Hand Trim

292

Back Cover

293

INK STARTUP

301

Initializing Printer

301

Please wait 60 sec

301

Lower Right Cover

303

Top EMC Cover

303

Encoder Strip

304

Installation of Encoder Strip

305

Trailing Cable

306

NOTE Remove Trailing Cable

307

 3 for 60" Model

307

 1 for 42" Model

307

TIP Press the Trailing Cables

307

NOTE Take care when removing

308

NOTE Remember to pass the

310

Tensioner Assembly

312

Carriage Assembly and Belt

316

Installation

325

NOTE Make sure the cover is

326

NOTE Make sure the clips are

326

NOTE You must perform the

326

Cutter Assembly

330

Removal and Installation

333

Ink Supply Station (ISS)

334

INSIDE VIEW FRONT

335

INSIDE VIEW REAR

335

Installation of ISS

336

NOTE When removing the APS

337

Installation of APS

338

Service Station Assembly

339

NOTE Perform the following

341

Drop Detector Assembly

342

NOTE Move the Drop Detector

343

NOTE If you replace the Drop

343

Hard Disk Drive (HDD)

344

LAN Card

346

Memory and BootROM DIMM’s

347

Installation of DIMM’s

348

Electronics Module Cover

349

Lift clips

350

Main PCA

351

0DNHVXUH\RXUHLQVWDOOWKH

352

)LUPZDUH0HPRU\ ',00V

352

RQWKHQHZ0DLQ3&$

352

NOTE Make sure you reuse the

353

Installation of Main PCA

354

PCI-to-IDE PCA

355

Installing the HDD Cable

357

/RRSHG(QGFRQQHFWVWR

357

WKH+DUG'LVN'ULYH

357

6KRUW&RQQHFWRUFRQQHFWV

357

Power Supply Unit (PSU)

358

PS Switch

359

PS Socket

359

Ink Supply Station (ISS) PCA

361

Installation of the ISS PCA

362

5000 Series)

363

Cooling Fans

365

Pinch-Wheels

368

Installation of Pinch-Wheels

369

Pinch-Wheel Cam

370

Installation of Cam

372

Installation of Vacuum Fan

374

Paper-Axis Motor Assembly

375

 Accuracy Page 5-14

376

Booster Fan

378

Media Sensor

379

Installation of Media Sensor

380

Entry Roller

381

Center Guide Assembly

382

Drive Roller Gear

384

Center Platen Assembly

387

Installing the Heater

393

Tube Guide Door

394

Preventive Maintenance 9

395

Warning/Stop Triggers

397

User Maintenance

399

Lens Maintenance

399

Carriage Interconnect Wiper

400

Roller Lubrification Kit

401

Slider Rods Lubrification Kit

402

Cleaning the Platen

403

Moisture on the Printer

404

Noisy Carriage Bushing

404

Belt Swelling

404

General Cleaning

404

Firmware Upgrade

405

Functional Overview 10

407

Front Panel

409

Scan Axis

409

Paper Axis

410

Ink Delivery System (IDS)

411

Ink Cartridge

411

Tubes System

412

Printheads

413

Print Head Cleaner (PHC)

415

Functional Overview

416

About this Edition

417

What’s in this Service Manual

418

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