Hp PHOTOSMART PLUS B209 User Manual

Browse online or download User Manual for Photo printers Hp PHOTOSMART PLUS B209. HP PHOTOSMART PLUS B209 User Manual

  • Download
  • Add to my manuals
  • Print
  • Page
    / 135
  • Table of contents
  • TROUBLESHOOTING
  • BOOKMARKS
  • Rated. / 5. Based on customer reviews

Summary of Contents

Page 1 - Windows Help

HP Photosmart Plus B209 seriesWindows Help

Page 2

To connect the HP Photosmart to an integrated wireless WLAN 802.11 network, you willneed the following: A wireless 802.11 network that includes a wir

Page 3

CAUTION: HP recommends that you do not remove an ink cartridge until areplacement is ready to install.If you have installed a refilled or remanufactur

Page 4 - Contents

The print carriage moves to the center of the product.NOTE: Wait until the print carriage stops moving before proceeding.3. Make sure the ink cartridg

Page 5

8. Press the ink cartridge back down into place.The tab should make a snapping noise when the ink cartridge is correctly seated.If the ink cartridge d

Page 6

in incorrectly seated ink cartridges and problems printing. The latch must remain downin order to correctly install the ink cartridges.Cause: The prin

Page 7 - Chapter 1

4. Hold the ink cartridge by its sides with the bottom pointing up and locate theelectrical contacts on the ink cartridge.The electrical contacts are

Page 8 - HP Photosmart

9. Close the ink cartridge door, and check if the error message has gone away.10. If you still receive the error message, turn the product off, and th

Page 9

Solution 5: Contact HP supportSolution: Contact HP support for service.Go to: www.hp.com/support.If prompted, choose your country/region, and then cli

Page 10

If this did not solve the issue, try the next solution.Solution 2: Make sure the ink cartridges are installed correctlySolution: Make sure all of the

Page 11 - Chapter 2

4. Run your finger along the top of the ink cartridges to locate any cartridges thatare not snapped completely down.5. Press down on any cartridges th

Page 12

11. Reinstall the ink cartridge.It should now snap down into place.12. Close the ink cartridge access door, and check if the error message has goneawa

Page 13 - Set up a Bluetooth connection

▲ Turn on the wireless radio for the HP Photosmart and the wireless radio on yourcomputer. On your computer, connect to the network name (SSID) hpsetu

Page 14 - wireless

HP recommends that you use genuine HP ink cartridges. Genuine HP ink cartridgesare designed and tested with HP printers to help you easily produce gre

Page 15

Previously used genuine HP cartridgeSolution: Check the print quality of the current print job. If it is not satisfactory, trycleaning the printhead t

Page 16

3. Remove all of the ink cartridges and place them on a piece of paper with the inkopening pointing up.4. Lift the latch handle on the print carriage

Page 17

6. Clean the printhead.There are three areas of the printhead that need to be cleaned: the plastic rampson both sides of the ink nozzles, the edge bet

Page 18 - Printer parts

b. Use a fresh, lightly dampened, lint-free cloth to wipe any accumulated ink anddebris from the edge between the nozzles and the contacts.c. Use a fr

Page 19

c. Wipe the area dry with a dry lint-free cloth before proceeding to the next step.8. Make sure the latch handle is raised, and then reinsert the prin

Page 20

11. Close the ink cartridge door.Cause: There was a problem with the printhead.If this did not solve the issue, try the next solution.Solution 2: Cont

Page 21 - Control panel features

5. Click Clean the printhead.6. Follow the prompts until you are satisfied with the quality of the output, and thenclick Done.There are two stages of

Page 22 - 4 How do I?

13 Stop the current jobTo stop a current job from the product▲ Press Cancel on the control panel. If the current job does not stop, press Cancelagain.

Page 23 - How do I?

Chapter 13116 Stop the current jobStop the current job

Page 24 - 5 Paper basics

e.In the Network key box, type a WEP key that has exactly 5 or exactly 13alphanumeric (ASCII) characters. For example, if you enter 5 characters, youm

Page 25 - Paper basics

14 Technical informationThe technical specifications and international regulatory information for the HP Photosmart areprovided in this section.For ad

Page 26 - Load media

3. Touch Preferences.4. Touch Cartridge Chip Info, and then touch OK.NOTE: To re-enable the usage information function, restore the factory defaults.N

Page 27 - 24 Paper basics

Type Paper weight Input tray*Output tray†Photo tray*Documentfeeder tray4 x 12 inch (10 x 30cm) PanoramaPhoto papern/a Up to 40 25 n/a n/a8.5 x 11 inch

Page 28 - Load media 25

remove using common tools. High priority parts have been designed to access quickly for efficientdisassembly and repair.For more information, visit HP

Page 29 - 26 Paper basics

conserves resources by reselling some of its most popular products. For more information regardingrecycling of HP products, please visit:www.hp.com/hp

Page 30 - Information on paper

Disposal of waste equipment by users in private households in the European UnionDisposal of Waste Equipment by Users in Private Households in the Euro

Page 31 - 28 Paper basics

Battery disposal in the NetherlandsDit HP Product bevat een lithium-manganese-dioxide batterij. Deze bevindt zich op de hoofdprintplaat. Wanneer deze

Page 32 - Print documents

EU battery directiveEuropean Union Battery DirectiveThis product contains a battery that is used to maintain data integrity of real time clock or prod

Page 33 - Print photos

Regulatory noticesThe HP Photosmart meets product requirements from regulatory agencies in your country/region.This section contains the following top

Page 34 - Print photos 31

VCCI (Class B) compliance statement for users in JapanNotice to users in Japan about the power cordNotice to users in KoreaChapter 14126 Technical inf

Page 35

NOTE: If your computer is configured to connect to a series of network drives, makesure that your computer is currently connected to these drives befo

Page 36

HP Photosmart Plus B209 series declaration of conformityRegulatory wireless statementsThis section contains the following regulatory information perta

Page 37

• Notice to users in TaiwanExposure to radio frequency radiationExposure to radio frequency radiationCaution The radiated output power of this device

Page 38 - Print a creative project

European Union regulatory noticeEuropean Union Regulatory NoticeProducts bearing the CE marking comply with the following EU Directives: • Low Volta

Page 39

Notice to users in TaiwanChapter 14130 Technical informationTechnical information

Page 40

IndexSymbols/Numerics10 x 15 cm photo paperspecifications 118Aafter the support period 70BBluetoothprint from a Bluetoothdevice 13print from a compute

Page 41

ink cartridges 121regulatory noticesregulatory modelidentification number 125wireless statements 127reinstall software 75reportsdiagnostic 65print qua

Page 42 - Print a Web page

 A Bluetooth (compatible HCRP or SPP profile) capable device (such as a PDA,camera phone, or computer) An HP Bluetooth AdapterSome Bluetooth product

Page 43 - Print using the maximum dpi

• Microsoft stack: If you have Windows Vista or Windows XP with Service Pack 2installed on your computer, then your computer has the Microsoft Bluetoo

Page 44 - Use printing shortcuts

To install and print using the Widcomm stack1. Make sure that you have installed the product software on the computer.NOTE: The purpose of installing

Page 45 - 42 Print

Chapter 214 Finish setting up the HP PhotosmartFinish setting up the HP Photosmart

Page 46 - Edit photos before printing

3 Get to know the HP Photosmart• Printer parts•Control panel featuresPrinter parts• Front view of the HP PhotosmartGet to know the HP Photosmart 15Get

Page 47 - 44 Print

1 Lid2 Color graphics display (also referred to as the display)3 Photo tray4 Memory Card slots LED5 Memory Card slot for Secure Digital and XD cards6

Page 48 - Scan to a computer

HP Photosmart Plus B209 series

Page 49 - Chapter 7

19 Cartridge access area20 Printhead assembly21 Model number location22 Rear USB port23 Power connection (Use only with the power adapter supplied by

Page 50

Control panel featuresFigure 3-1 Control panel features1 Scan: Opens the Scan To menu where you can select a destination for your scan.2 Copy: Opens t

Page 51

4 How do I?This section contains links to commonly performed tasks, such as printing photos,scanning, and making copies.•“Print photos from a memory c

Page 52

Chapter 420 How do I?How do I?

Page 53

5 Paper basicsYou can load many different types and sizes of paper in the HP Photosmart, includingletter or A4 paper, photo paper, transparencies, and

Page 54 - Copy text or mixed documents

NOTE: At this time, some portions of the HP Web site are available in English only.Recommended papers for printingIf you want the best print quality,

Page 55 - Chapter 8

HP Iron-On TransfersHP Iron-on Transfers (for color fabrics or for light or white fabrics) are the ideal solutionfor creating custom T-shirts from you

Page 56

b. Load paper. Insert stack of photo paper into photo tray with short edge forward and printside down. Slide stack of paper forward until it stops.N

Page 57 - Change the copy settings

Load A4 or 8.5 x 11 inch papera. Raise output tray. Raise and hold output tray in open position. Slide paper-width guide outwards. Remove all paper

Page 58

NOTE: When you use legal-size paper, leave the paper catch closed.Load envelopesa. Raise output tray. Raise and hold output tray in open position. S

Page 60 - 9 Reprint photos

2. View the animation for this topic.Related topics“Information on paper” on page 27Information on paperThe HP Photosmart is designed to work well wit

Page 61 - Reprint photos

Chapter 528 Paper basicsPaper basics

Page 62 - 10 Save photos

6Print“Print documents” on page 29“Print photos” on page 30“Print a creative project” on page 35“Print a Web page” on page 39“Print forms and template

Page 63

5. Select the appropriate options for your print job by using the features available in theAdvanced, Printing Shortcuts, Features, and Color tabs.TIP:

Page 64 - 11 Maintain the HP Photosmart

9. (Optional) Select the Borderless printing check box if it is not already checked.If the borderless paper size and paper type are not compatible, th

Page 65 - Replace the cartridges

1 Memory Stick, Memory Stick Pro, Memory Stick Select, Memory Stick Magic Gate,Memory Stick Duo or Pro Duo (adapter optional), Memory Stick Pro-HG Duo

Page 66 - 3. Insert new cartridge

1 Memory Stick, Memory Stick Pro, Memory Stick Select, Memory Stick Magic Gate,Memory Stick Duo or Pro Duo (adapter optional), Memory Stick Pro-HG Duo

Page 67 - Maintain the HP Photosmart

b. Insert memory device.1 Memory Stick, Memory Stick Pro, Memory Stick Select, Memory Stick Magic Gate,Memory Stick Duo or Pro Duo (adapter optional),

Page 68

 Touch 3.5 x 5 on 8.5 x 11. Touch Back.e. Print photo. Touch Print.2. View the animation for this topic.Related topics•“Recommended papers for phot

Page 69 - 66 Maintain the HP Photosmart

c. Select project type.Touch Create.Touch Album Pages.d. Select photo. Touch right arrow to scroll through photos. Touch up arrow to increase numb

Page 70

Contents1 HP Photosmart Plus B209 series Help...32 Finish setting up t

Page 71 - 68 Maintain the HP Photosmart

c. Select project type. Touch Create. Touch Panorama Prints.d. Select photo. Touch arrow to scroll through the photos and then select photo. Touch

Page 72 - 12 Solve a problem

d. Select photo. Touch arrow to scroll through the photos and then select photo. Touch up arrow to increase number of copies.Touch Done to preview

Page 73 - Setup troubleshooting

d. Select photo. Touch arrow to scroll through the photos and then select photo. Touch up arrow to increase number of copies. Touch Done to preview

Page 74 - The product will not turn on

To print forms from the control panel1. Make sure you have paper loaded in the input tray.2. On the Home Screen, touch the right arrow to view more op

Page 75

View the print resolutionThe printer software displays the print resolution in dots per inch (dpi). The dpi variesaccording to the paper type and prin

Page 76 - Setup troubleshooting 73

3. Click the button that opens the Properties dialog box.Depending on your software application, this button might be called Properties,Options, Print

Page 77 - 74 Solve a problem

Edit photos before printing1. Do one of the following:Rotate photoa. Select photo. Touch View & Print. Touch left or right arrow to scroll throu

Page 78 - Setup troubleshooting 75

Adjust brightnessa. Select photo.Touch View & Print. Touch left or right arrow to scroll through photos. Touch photo you want to adjust brightn

Page 79 - Print troubleshooting

7 Scan•“Scan to a computer” on page 45•“Scan to a memory card or USB storage device” on page 46•“Scan and reprint photos” on page 57Scan to a computer

Page 80 - Check paper

c.Close lid.2. Start scan.a.Touch Scan on Home screen.The Scan To menu appears.b.Touch Computer.If product is network-connected, a list of available c

Page 81 - Check product

14 Technical informationNotice...

Page 82 - Print troubleshooting 79

Close lid.b. Insert memory device.1 Memory Stick, Memory Stick Pro, Memory Stick Select, Memory Stick Magic Gate,Memory Stick Duo or Pro Duo (adapter

Page 83 - 80 Solve a problem

Save a scan to USB drivea. Load original. Lift lid on product. Load original print side down on right front corner of glass.Close lid.b. Insert mem

Page 84 - Memory card troubleshooting

1 Memory Stick, Memory Stick Pro, Memory Stick Select, Memory Stick Magic Gate,Memory Stick Duo or Pro Duo (adapter optional), Memory Stick Pro-HG Duo

Page 85 - 82 Solve a problem

Chapter 750 ScanScan

Page 86

8Copy•“Copy text or mixed documents” on page 51•“Copy photos (reprint)” on page 57Copy text or mixed documents1. Do one of the following:Make a black

Page 87 - Scan troubleshooting

Close lid.c. Select Copy.Touch Copy on Home screen.The Copy menu appears. Touch up arrow to increase number of copies.Touch Settings.The Copy Sett

Page 88 - Copy troubleshooting

TIP: To make copies of thick originals, such as books, you can removethe lid. Load original print side down on right front corner of glass.Close lid

Page 89 - Product messages

Related topics•“Change the copy settings” on page 54•“Preview a copy before printing” on page 55•“Stop the current job” on page 115Change the copy set

Page 90 - Errors 87

Paper type Control panel settingHP Professional Brochure & Flyer Paper(Glossy)Brochure GlossyHP Professional Brochure & Flyer Paper(Matte)Broc

Page 91 - 88 Solve a problem

To preview your copy from the control panel1. Touch Copy on the Home screen.The Copy menu appears.2. Touch Settings.3. Change copy settings on the pro

Page 92 - File messages

1 HP Photosmart Plus B209 seriesHelpFor information about the HP Photosmart, see:•“Finish setting up the HP Photosmart” on page 5•“Get to know the HP

Page 93 - 90 Solve a problem

9 Reprint photosTo reprint an original photo1. Load original.a. Lift lid on product.b. Load original print side down on right front corner of glass.c.

Page 94 - General user messages

e. Touch up arrow to increase number of copies.f.Touch Print.4. View the animation for this topic.Related topics“Stop the current job” on page 115Chap

Page 95 - 92 Solve a problem

10 Save photos• Save photos to your computer•Back up photos to a USB storage deviceSave photos to your computerTo save photos1. Insert memory device.1

Page 96 - Paper messages

Back up photos to a USB storage deviceTo back up photos1. Insert memory device.a. Insert a memory card into appropriate slot on product.1 Memory Stick

Page 97 - 94 Solve a problem

11 Maintain the HP Photosmart• Check the estimated ink levels•Order ink supplies•Replace the cartridges•Cartridge warranty information•Print and evalu

Page 98 - Errors 95

To check the ink levels from the HP Photosmart Software1. In the HP Solution Center, click Settings, point to Print Settings, and then clickPrinter To

Page 99 - 96 Solve a problem

Wait for print carriage to move to center of product.b. Press tab on cartridge, then remove it from slot.3. Insert new cartridge.a. Remove cartridge f

Page 100 - Solve a problem

c. Match color icons, then slide cartridge into slot until it clicks into place.d. Close cartridge door.4. Align cartridges.a. When prompted, touch OK

Page 101 - 98 Solve a problem

For a copy of the HP Limited Warranty Statement, see the printed documentation thatcame with the product.Print and evaluate a print quality reportPrin

Page 102 - Errors 99

NOTE: Ink level warnings and indicators provide estimates for planningpurposes only. When you receive a low-ink warning message, consider having arepl

Page 103 - 100 Solve a problem

Chapter 14 HP Photosmart Plus B209 series HelpHP Photosmart Plus B209 seriesHelp

Page 104 - 2 Electrical contacts

◦ Clean the printhead, and then print this diagnostic page again.◦ If cleaning the printhead does not solve this print quality issue, replace thecartr

Page 105 - 102 Solve a problem

If the lines are jagged, align the printer, and then print this diagnostic page again.Figure 11-9 Alignment pattern - jagged linesNOTE: If aligning th

Page 106 - Errors 103

12 Solve a problemThis section contains the following topics:•HP support•Setup troubleshooting•Print troubleshooting•Print quality troubleshooting•Mem

Page 107 - 104 Solve a problem

[[[[[• Serial number (located on the back or bottom of the product)• Messages that appear when the situation occurs• Answers to these questions:◦ Has

Page 108 - Errors 105

product to your computer before the software installation screen prompted you to do so,you must follow these steps:Troubleshooting common setup issues

Page 109 - 106 Solve a problem

1 Power connection2 Power cord and adapter3 Power outlet• If you are using a power strip, make sure the power strip is turned on. Or, tryplugging the

Page 110 - Errors 107

CAUTION: If the product still does not turn on, it might have a mechanical failure.Unplug the product from the power outlet.Contact HP support for ser

Page 111 - 108 Solve a problem

Cause: The product might not have been turned on.If this did not solve the issue, try the next solution.Step 2: Set your product as the default printe

Page 112 - Errors 109

NOTE: You will be prompted to set both the language and the country/regionsettings, by using the following procedure.To set your language and country/

Page 113

3. Double-click Add/Remove Programs (or click Uninstall a program).4. Select HP Photosmart All-in-One Driver Software, and then click Change/Remove.Fo

Page 114 - Errors 111

2 Finish setting up theHP Photosmart• Add the HP Photosmart to a network•Set up a Bluetooth connectionAdd the HP Photosmart to a network•“WiFi Protect

Page 115 - 112 Solve a problem

Check cartridgesFollow these steps.•Step 1: Make sure you are using genuine HP ink cartridges•Step 2: Check the ink levelsStep 1: Make sure you are us

Page 116 - Errors 113

Step 2: Load the stack of paper correctlySolution: Remove the stack of paper from the input tray, reload the paper, and thenslide the paper width guid

Page 117 - 114 Solve a problem

Step 2: Clean the printheadSolution: If the previous solutions did not resolve the issue, try cleaning theprinthead.To clean the printhead from the HP

Page 118 - 13 Stop the current job

Check the print settingsSolution: Try the following:• Check the print settings to see if the color settings are incorrect.For example, check to see if

Page 119 - Stop the current job

Cause: The product experienced an error.Contact HP support for serviceSolution: If you have completed all of the steps provided in the previous soluti

Page 120 - 14 Technical information

After the memory card has been inserted properly, the Photo light will blink for a fewseconds, and then remain lit.Cause: The memory card was inserted

Page 121 - Specifications

If this did not solve the issue, try the next solution.Solution 2: Check the connection from the product to your computerSolution: Check the connectio

Page 122

Solution 2: Save the photos in a supported file formatSolution: Make sure the digital camera is saving photos in a file format that thePictBridge tran

Page 123 - Recycling program

Text format is incorrectSolution: Some applications cannot handle framed text formatting. Framed text isone of the scan document settings in the softw

Page 124 - Power consumption

percentage allowed by your model. Enlarging a passport photo by 200% might notenlarge it enough for it to fit a full-size page.If you want to make a l

Page 125 - Chemical Substances

NOTE: The product begins a timer for approximately two minutes in which thecorresponding button on the networking device needs to be pressed.Use PIN m

Page 126 - Attention California users

Cause: The revision number of the product firmware did not match the revisionnumber of the software.Memory is fullSolution: Try making fewer copies at

Page 127 - EU battery directive

Cause: The last time the product was used, it was not turned off properly. If theproduct is turned off by turning off the switch on a power strip or b

Page 128 - FCC statement

For more information on setting up the product and connecting it to your computer,see the setup instructions guide that came with the product.Cause: T

Page 129 - Notice to users in Korea

Solution 2: Print photos from the computerSolution: Take some photos with your digital camera, or if you previously savedphotos on your computer, you

Page 130

CAUTION: Reformatting the memory card will delete any photos stored on thecard. If you have previously transferred the photos from your memory card to

Page 131 - Aviso aos usuários no Brasil

Solution 3: Push the memory card all the way forwardSolution: Remove the memory card and reinsert it in the memory card slot until itstops.Cause: You

Page 132 - Technical information

If more than one memory card is inserted, an error message will appear on the display.Remove the additional memory card to resolve the problem.Cause:

Page 133 - Notice to users in Taiwan

Paper upside downSolution: Load paper in the input tray print side down.Cause: Paper in the input tray was upside down.Paper orientation errorSolution

Page 134

Printing cannot occur without one of each type of ink cartridge inserted into the correctslot.For more information, see:“Replace the cartridges” on pa

Page 135

• Solution 1: Check to see if the ink cartridges are compatible•Solution 2: Contact HP supportSolution 1: Check to see if the ink cartridges are compa

Comments to this Manuals

No comments