HP Photosmart Plus B209 seriesWindows Help
To connect the HP Photosmart to an integrated wireless WLAN 802.11 network, you willneed the following: A wireless 802.11 network that includes a wir
CAUTION: HP recommends that you do not remove an ink cartridge until areplacement is ready to install.If you have installed a refilled or remanufactur
The print carriage moves to the center of the product.NOTE: Wait until the print carriage stops moving before proceeding.3. Make sure the ink cartridg
8. Press the ink cartridge back down into place.The tab should make a snapping noise when the ink cartridge is correctly seated.If the ink cartridge d
in incorrectly seated ink cartridges and problems printing. The latch must remain downin order to correctly install the ink cartridges.Cause: The prin
4. Hold the ink cartridge by its sides with the bottom pointing up and locate theelectrical contacts on the ink cartridge.The electrical contacts are
9. Close the ink cartridge door, and check if the error message has gone away.10. If you still receive the error message, turn the product off, and th
Solution 5: Contact HP supportSolution: Contact HP support for service.Go to: www.hp.com/support.If prompted, choose your country/region, and then cli
If this did not solve the issue, try the next solution.Solution 2: Make sure the ink cartridges are installed correctlySolution: Make sure all of the
4. Run your finger along the top of the ink cartridges to locate any cartridges thatare not snapped completely down.5. Press down on any cartridges th
11. Reinstall the ink cartridge.It should now snap down into place.12. Close the ink cartridge access door, and check if the error message has goneawa
▲ Turn on the wireless radio for the HP Photosmart and the wireless radio on yourcomputer. On your computer, connect to the network name (SSID) hpsetu
HP recommends that you use genuine HP ink cartridges. Genuine HP ink cartridgesare designed and tested with HP printers to help you easily produce gre
Previously used genuine HP cartridgeSolution: Check the print quality of the current print job. If it is not satisfactory, trycleaning the printhead t
3. Remove all of the ink cartridges and place them on a piece of paper with the inkopening pointing up.4. Lift the latch handle on the print carriage
6. Clean the printhead.There are three areas of the printhead that need to be cleaned: the plastic rampson both sides of the ink nozzles, the edge bet
b. Use a fresh, lightly dampened, lint-free cloth to wipe any accumulated ink anddebris from the edge between the nozzles and the contacts.c. Use a fr
c. Wipe the area dry with a dry lint-free cloth before proceeding to the next step.8. Make sure the latch handle is raised, and then reinsert the prin
11. Close the ink cartridge door.Cause: There was a problem with the printhead.If this did not solve the issue, try the next solution.Solution 2: Cont
5. Click Clean the printhead.6. Follow the prompts until you are satisfied with the quality of the output, and thenclick Done.There are two stages of
13 Stop the current jobTo stop a current job from the product▲ Press Cancel on the control panel. If the current job does not stop, press Cancelagain.
Chapter 13116 Stop the current jobStop the current job
e.In the Network key box, type a WEP key that has exactly 5 or exactly 13alphanumeric (ASCII) characters. For example, if you enter 5 characters, youm
14 Technical informationThe technical specifications and international regulatory information for the HP Photosmart areprovided in this section.For ad
3. Touch Preferences.4. Touch Cartridge Chip Info, and then touch OK.NOTE: To re-enable the usage information function, restore the factory defaults.N
Type Paper weight Input tray*Output tray†Photo tray*Documentfeeder tray4 x 12 inch (10 x 30cm) PanoramaPhoto papern/a Up to 40 25 n/a n/a8.5 x 11 inch
remove using common tools. High priority parts have been designed to access quickly for efficientdisassembly and repair.For more information, visit HP
conserves resources by reselling some of its most popular products. For more information regardingrecycling of HP products, please visit:www.hp.com/hp
Disposal of waste equipment by users in private households in the European UnionDisposal of Waste Equipment by Users in Private Households in the Euro
Battery disposal in the NetherlandsDit HP Product bevat een lithium-manganese-dioxide batterij. Deze bevindt zich op de hoofdprintplaat. Wanneer deze
EU battery directiveEuropean Union Battery DirectiveThis product contains a battery that is used to maintain data integrity of real time clock or prod
Regulatory noticesThe HP Photosmart meets product requirements from regulatory agencies in your country/region.This section contains the following top
VCCI (Class B) compliance statement for users in JapanNotice to users in Japan about the power cordNotice to users in KoreaChapter 14126 Technical inf
NOTE: If your computer is configured to connect to a series of network drives, makesure that your computer is currently connected to these drives befo
HP Photosmart Plus B209 series declaration of conformityRegulatory wireless statementsThis section contains the following regulatory information perta
• Notice to users in TaiwanExposure to radio frequency radiationExposure to radio frequency radiationCaution The radiated output power of this device
European Union regulatory noticeEuropean Union Regulatory NoticeProducts bearing the CE marking comply with the following EU Directives: • Low Volta
Notice to users in TaiwanChapter 14130 Technical informationTechnical information
IndexSymbols/Numerics10 x 15 cm photo paperspecifications 118Aafter the support period 70BBluetoothprint from a Bluetoothdevice 13print from a compute
ink cartridges 121regulatory noticesregulatory modelidentification number 125wireless statements 127reinstall software 75reportsdiagnostic 65print qua
A Bluetooth (compatible HCRP or SPP profile) capable device (such as a PDA,camera phone, or computer) An HP Bluetooth AdapterSome Bluetooth product
• Microsoft stack: If you have Windows Vista or Windows XP with Service Pack 2installed on your computer, then your computer has the Microsoft Bluetoo
To install and print using the Widcomm stack1. Make sure that you have installed the product software on the computer.NOTE: The purpose of installing
Chapter 214 Finish setting up the HP PhotosmartFinish setting up the HP Photosmart
3 Get to know the HP Photosmart• Printer parts•Control panel featuresPrinter parts• Front view of the HP PhotosmartGet to know the HP Photosmart 15Get
1 Lid2 Color graphics display (also referred to as the display)3 Photo tray4 Memory Card slots LED5 Memory Card slot for Secure Digital and XD cards6
HP Photosmart Plus B209 series
19 Cartridge access area20 Printhead assembly21 Model number location22 Rear USB port23 Power connection (Use only with the power adapter supplied by
Control panel featuresFigure 3-1 Control panel features1 Scan: Opens the Scan To menu where you can select a destination for your scan.2 Copy: Opens t
4 How do I?This section contains links to commonly performed tasks, such as printing photos,scanning, and making copies.•“Print photos from a memory c
Chapter 420 How do I?How do I?
5 Paper basicsYou can load many different types and sizes of paper in the HP Photosmart, includingletter or A4 paper, photo paper, transparencies, and
NOTE: At this time, some portions of the HP Web site are available in English only.Recommended papers for printingIf you want the best print quality,
HP Iron-On TransfersHP Iron-on Transfers (for color fabrics or for light or white fabrics) are the ideal solutionfor creating custom T-shirts from you
b. Load paper. Insert stack of photo paper into photo tray with short edge forward and printside down. Slide stack of paper forward until it stops.N
Load A4 or 8.5 x 11 inch papera. Raise output tray. Raise and hold output tray in open position. Slide paper-width guide outwards. Remove all paper
NOTE: When you use legal-size paper, leave the paper catch closed.Load envelopesa. Raise output tray. Raise and hold output tray in open position. S
2. View the animation for this topic.Related topics“Information on paper” on page 27Information on paperThe HP Photosmart is designed to work well wit
Chapter 528 Paper basicsPaper basics
6Print“Print documents” on page 29“Print photos” on page 30“Print a creative project” on page 35“Print a Web page” on page 39“Print forms and template
5. Select the appropriate options for your print job by using the features available in theAdvanced, Printing Shortcuts, Features, and Color tabs.TIP:
9. (Optional) Select the Borderless printing check box if it is not already checked.If the borderless paper size and paper type are not compatible, th
1 Memory Stick, Memory Stick Pro, Memory Stick Select, Memory Stick Magic Gate,Memory Stick Duo or Pro Duo (adapter optional), Memory Stick Pro-HG Duo
1 Memory Stick, Memory Stick Pro, Memory Stick Select, Memory Stick Magic Gate,Memory Stick Duo or Pro Duo (adapter optional), Memory Stick Pro-HG Duo
b. Insert memory device.1 Memory Stick, Memory Stick Pro, Memory Stick Select, Memory Stick Magic Gate,Memory Stick Duo or Pro Duo (adapter optional),
Touch 3.5 x 5 on 8.5 x 11. Touch Back.e. Print photo. Touch Print.2. View the animation for this topic.Related topics•“Recommended papers for phot
c. Select project type.Touch Create.Touch Album Pages.d. Select photo. Touch right arrow to scroll through photos. Touch up arrow to increase numb
Contents1 HP Photosmart Plus B209 series Help...32 Finish setting up t
c. Select project type. Touch Create. Touch Panorama Prints.d. Select photo. Touch arrow to scroll through the photos and then select photo. Touch
d. Select photo. Touch arrow to scroll through the photos and then select photo. Touch up arrow to increase number of copies.Touch Done to preview
d. Select photo. Touch arrow to scroll through the photos and then select photo. Touch up arrow to increase number of copies. Touch Done to preview
To print forms from the control panel1. Make sure you have paper loaded in the input tray.2. On the Home Screen, touch the right arrow to view more op
View the print resolutionThe printer software displays the print resolution in dots per inch (dpi). The dpi variesaccording to the paper type and prin
3. Click the button that opens the Properties dialog box.Depending on your software application, this button might be called Properties,Options, Print
Edit photos before printing1. Do one of the following:Rotate photoa. Select photo. Touch View & Print. Touch left or right arrow to scroll throu
Adjust brightnessa. Select photo.Touch View & Print. Touch left or right arrow to scroll through photos. Touch photo you want to adjust brightn
7 Scan•“Scan to a computer” on page 45•“Scan to a memory card or USB storage device” on page 46•“Scan and reprint photos” on page 57Scan to a computer
c.Close lid.2. Start scan.a.Touch Scan on Home screen.The Scan To menu appears.b.Touch Computer.If product is network-connected, a list of available c
14 Technical informationNotice...
Close lid.b. Insert memory device.1 Memory Stick, Memory Stick Pro, Memory Stick Select, Memory Stick Magic Gate,Memory Stick Duo or Pro Duo (adapter
Save a scan to USB drivea. Load original. Lift lid on product. Load original print side down on right front corner of glass.Close lid.b. Insert mem
1 Memory Stick, Memory Stick Pro, Memory Stick Select, Memory Stick Magic Gate,Memory Stick Duo or Pro Duo (adapter optional), Memory Stick Pro-HG Duo
Chapter 750 ScanScan
8Copy•“Copy text or mixed documents” on page 51•“Copy photos (reprint)” on page 57Copy text or mixed documents1. Do one of the following:Make a black
Close lid.c. Select Copy.Touch Copy on Home screen.The Copy menu appears. Touch up arrow to increase number of copies.Touch Settings.The Copy Sett
TIP: To make copies of thick originals, such as books, you can removethe lid. Load original print side down on right front corner of glass.Close lid
Related topics•“Change the copy settings” on page 54•“Preview a copy before printing” on page 55•“Stop the current job” on page 115Change the copy set
Paper type Control panel settingHP Professional Brochure & Flyer Paper(Glossy)Brochure GlossyHP Professional Brochure & Flyer Paper(Matte)Broc
To preview your copy from the control panel1. Touch Copy on the Home screen.The Copy menu appears.2. Touch Settings.3. Change copy settings on the pro
1 HP Photosmart Plus B209 seriesHelpFor information about the HP Photosmart, see:•“Finish setting up the HP Photosmart” on page 5•“Get to know the HP
9 Reprint photosTo reprint an original photo1. Load original.a. Lift lid on product.b. Load original print side down on right front corner of glass.c.
e. Touch up arrow to increase number of copies.f.Touch Print.4. View the animation for this topic.Related topics“Stop the current job” on page 115Chap
10 Save photos• Save photos to your computer•Back up photos to a USB storage deviceSave photos to your computerTo save photos1. Insert memory device.1
Back up photos to a USB storage deviceTo back up photos1. Insert memory device.a. Insert a memory card into appropriate slot on product.1 Memory Stick
11 Maintain the HP Photosmart• Check the estimated ink levels•Order ink supplies•Replace the cartridges•Cartridge warranty information•Print and evalu
To check the ink levels from the HP Photosmart Software1. In the HP Solution Center, click Settings, point to Print Settings, and then clickPrinter To
Wait for print carriage to move to center of product.b. Press tab on cartridge, then remove it from slot.3. Insert new cartridge.a. Remove cartridge f
c. Match color icons, then slide cartridge into slot until it clicks into place.d. Close cartridge door.4. Align cartridges.a. When prompted, touch OK
For a copy of the HP Limited Warranty Statement, see the printed documentation thatcame with the product.Print and evaluate a print quality reportPrin
NOTE: Ink level warnings and indicators provide estimates for planningpurposes only. When you receive a low-ink warning message, consider having arepl
Chapter 14 HP Photosmart Plus B209 series HelpHP Photosmart Plus B209 seriesHelp
◦ Clean the printhead, and then print this diagnostic page again.◦ If cleaning the printhead does not solve this print quality issue, replace thecartr
If the lines are jagged, align the printer, and then print this diagnostic page again.Figure 11-9 Alignment pattern - jagged linesNOTE: If aligning th
12 Solve a problemThis section contains the following topics:•HP support•Setup troubleshooting•Print troubleshooting•Print quality troubleshooting•Mem
[[[[[• Serial number (located on the back or bottom of the product)• Messages that appear when the situation occurs• Answers to these questions:◦ Has
product to your computer before the software installation screen prompted you to do so,you must follow these steps:Troubleshooting common setup issues
1 Power connection2 Power cord and adapter3 Power outlet• If you are using a power strip, make sure the power strip is turned on. Or, tryplugging the
CAUTION: If the product still does not turn on, it might have a mechanical failure.Unplug the product from the power outlet.Contact HP support for ser
Cause: The product might not have been turned on.If this did not solve the issue, try the next solution.Step 2: Set your product as the default printe
NOTE: You will be prompted to set both the language and the country/regionsettings, by using the following procedure.To set your language and country/
3. Double-click Add/Remove Programs (or click Uninstall a program).4. Select HP Photosmart All-in-One Driver Software, and then click Change/Remove.Fo
2 Finish setting up theHP Photosmart• Add the HP Photosmart to a network•Set up a Bluetooth connectionAdd the HP Photosmart to a network•“WiFi Protect
Check cartridgesFollow these steps.•Step 1: Make sure you are using genuine HP ink cartridges•Step 2: Check the ink levelsStep 1: Make sure you are us
Step 2: Load the stack of paper correctlySolution: Remove the stack of paper from the input tray, reload the paper, and thenslide the paper width guid
Step 2: Clean the printheadSolution: If the previous solutions did not resolve the issue, try cleaning theprinthead.To clean the printhead from the HP
Check the print settingsSolution: Try the following:• Check the print settings to see if the color settings are incorrect.For example, check to see if
Cause: The product experienced an error.Contact HP support for serviceSolution: If you have completed all of the steps provided in the previous soluti
After the memory card has been inserted properly, the Photo light will blink for a fewseconds, and then remain lit.Cause: The memory card was inserted
If this did not solve the issue, try the next solution.Solution 2: Check the connection from the product to your computerSolution: Check the connectio
Solution 2: Save the photos in a supported file formatSolution: Make sure the digital camera is saving photos in a file format that thePictBridge tran
Text format is incorrectSolution: Some applications cannot handle framed text formatting. Framed text isone of the scan document settings in the softw
percentage allowed by your model. Enlarging a passport photo by 200% might notenlarge it enough for it to fit a full-size page.If you want to make a l
NOTE: The product begins a timer for approximately two minutes in which thecorresponding button on the networking device needs to be pressed.Use PIN m
Cause: The revision number of the product firmware did not match the revisionnumber of the software.Memory is fullSolution: Try making fewer copies at
Cause: The last time the product was used, it was not turned off properly. If theproduct is turned off by turning off the switch on a power strip or b
For more information on setting up the product and connecting it to your computer,see the setup instructions guide that came with the product.Cause: T
Solution 2: Print photos from the computerSolution: Take some photos with your digital camera, or if you previously savedphotos on your computer, you
CAUTION: Reformatting the memory card will delete any photos stored on thecard. If you have previously transferred the photos from your memory card to
Solution 3: Push the memory card all the way forwardSolution: Remove the memory card and reinsert it in the memory card slot until itstops.Cause: You
If more than one memory card is inserted, an error message will appear on the display.Remove the additional memory card to resolve the problem.Cause:
Paper upside downSolution: Load paper in the input tray print side down.Cause: Paper in the input tray was upside down.Paper orientation errorSolution
Printing cannot occur without one of each type of ink cartridge inserted into the correctslot.For more information, see:“Replace the cartridges” on pa
• Solution 1: Check to see if the ink cartridges are compatible•Solution 2: Contact HP supportSolution 1: Check to see if the ink cartridges are compa
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