HP A310 User Manual

HP Photosmart A310 seriesUser Guide

Front view (open)1 Handle: Extend to carry the printer.2 Input tray: Load paper here. The input tray opensautomatically when you open the output tray.

6 Output tray (open): The printer deposits prints here.When you open the output tray, the input tray opensautomatically.7 Print cartridge door: Open t

Indicator lights1 On light: Solid green if the printer is on. Flashing greenif the printer is busy or the optional battery is low. Slowlyflashing gree

For more information about the indicator lights, seepage 71.6 PictBridge light: Solid green if a PictBridge camera isconnected to the PictBridge port.

Bottom of printer1 Battery compartment button: Slide to release thecompartment cover.2 Battery compartment cover: Open this cover on thebottom of the

Caution Always make sure to unplug theprinter power cord before opening the batterycompartment cover. Do not touch the copper-colored contacts on the

HP Photosmart Carrying CaseThe lightweight, durable HP Photosmart Carrying Caseholds and protects the printer and its accessories forhassle-free print

When the battery power is low, the On and Attentionlights flash. When the battery charge is completelydepleted, the printer will shut down and any pri

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2Paper basicsChoose and load paperLearn which is the recommended HP paper for use withthe printer, and learn how to load it into the input tray forpri

Support phone listThe following support phone list is continued on the inside back cover ofthis guide.

● Do not load more than 20 sheets of 10 x 15 cm (4 x6 inch) photo paper.● If you are using tabbed paper, load the paper so thetab feeds in last.● In d

To load paper1. Open the output tray. The input tray opensautomatically.2. Load up to 20 sheets of photo paper with the printside or glossy side facin

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3Print basicsPrinting photos directly from your camera is the easiestand fastest way to turn your digital photos intooutstanding prints.This section d

Note If you connect a non-HP camera and encounterproblems while printing, see the documentation thatcame with your camera. HP is not able to providete

printing, to allow the colors to fully develop before youstack them with other photos or place them in albums.Improve the quality of your photosusing

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4Print from Bluetoothdevices or yourcomputerUse the printer with your computer and other devices toshare photos with friends and family.Print from a B

detailed instructions, see the documentation that camewith your Bluetooth device.To print from a Bluetooth device1. Connect the Bluetooth adapter to t

Note The USB cable required for printing from acomputer might not be included in the box with theprinter, so you might need to purchase it separately.

Copyrights and trademarks© 2006 Hewlett-Packard Development Company, L.P.Hewlett-Packard Company noticesThe information contained in this document is

About the HP Photosmart software suiteThe HP Photosmart software suite includes:● HP Photosmart Essential (Windows): Edit andenhance your photos by ad

5Maintain andtransport the printerThe printer requires very little maintenance. Follow theguidelines in this chapter to extend the life span of thepri

Caution Check that you are using the correctprint cartridge. Also, note that HP does notrecommend modifying or refilling HP cartridges.Damage that res

Do not touch hereTo insert the cartridge1. If you are replacing a cartridge, push down and pulloutward on the cartridge in the cradle to remove it.2.

4. If the print cartridge is new, the printer prints analignment page to confirm that the alignment wassuccessful. This may take a few minutes.The che

2. If you installed the optional HP Photosmart InternalBattery in the printer, remove it, and then replace thebattery compartment cover.3. Wipe the ou

4. When the printer finishes cleaning the cartridge,check the printed test page. If there are no moreproblems, you do not need to do anything else. If

● Obtain the printer's serial number, and other printerspecificationsIf you contact HP support for help, you may be asked toprint the test page.T

Manually clean the print cartridgecontactsIf you use the printer in a dusty environment, debris mayaccumulate on the copper-colored contacts and cause

6. Repeat steps 4 and 5 until no ink residue or dustappears on a clean swab.7. Insert the print cartridge in the printer, and then closethe print cart

Regulatory model identification numberVCVRA-0604For regulatory identification purposes, the product is assigneda Regulatory Model Number. The Regulato

– The check marks verify that the print cartridge isinstalled correctly and functioning properly.– If an “x” is displayed to the left of any of the ba

Note Using the procedures below to install the printerdriver software update from the HP Web site does notupdate the otherHP Photosmart software you m

3. Choose Check for updates from the Informationand Settings pop-up menu.The HP Software Update window is displayed.4. Click the Update Software tab,

Caution Make sure the printer completes itspower-down cycle before you unplug the powercord or remove the internal battery. This allowsthe printer to

● If the photo paper has curled edges, place it in itsplastic storage bag and gently bend it in the oppositedirection of the curl until the paper lies

5. If the printer is connected to a computer, disconnectthe USB cable from the computer.6. Always carry the printer upright.Note Do not remove the pri

● Optional printer accessories you plan to use, suchas the battery or HP Bluetooth wireless printeradapter● If you are going to connect the printer to

6TroubleshootingThe HP Photosmart A310 series printer is designed tobe reliable and easy to use. This section answersfrequently asked questions about

Solution● If the printer is connected to your camera, checkthe camera image display for instructions.● If the printer is connected to a computer, chec

The buttons on the control panel do not respond.Cause A printer error has occurred. Try thefollowing solutions.Solution● Wait for about a minute to se

Contents1 Welcome...3Find more information ...3Pri

The printer is plugged in, but it will not turn on.Solution● The printer may have drawn too much power.If the optional HP Photosmart Internal Batteryi

The optional HP Photosmart Internal Battery isinstalled in the printer, but the printer will not turnon using battery power.Solution● The battery may

● Check that the printer power cord is securelyconnected to both the printer and the powersource. If the printer is turned on, the On lightslowly flas

Paper does not feed into the printer correctly.Solution● Make sure that the paper-width guide fits closeto the edge of the paper without bending thepa

The image printed at an angle or is off-center.Solution● The paper may not be loaded correctly. Reloadthe paper, making sure that the paper iscorrectl

The paper jammed while printing.Solution● If the paper came part way through the front ofthe printer, gently pull the paper towards you toremove it.●

Tip If you experience paper jams while printing, tryloading one sheet of photo paper at a time. Insert thepaper as far as it will go into the input tr

My photo printed on top of the tabbed end of thepaper.Solution When using tabbed paper, load it so thatthe tab feeds in last.Print quality is poor.Sol

● You may have let photos stack in the output trayor placed them in an album before the colorsfully developed. HP recommends exposing theprinted surfa

My Bluetooth device cannot find the printer.Solution● Make sure the HP Bluetooth wireless printeradapter is plugged into the PictBridge port onthe top

Align the print cartridge ...35Update the HP Photosmart printer driversoftware ...

support borderless printing. Contact the vendor ofthe device or go to their support Web site to obtainthe latest updates for the printing application.

Solution Close the print cartridge door to continueprinting."Hardware error" or "Fatal error."Cause A serious error has occurred.S

If paper is jammed in the printer, try the followingsolutions:● If the paper came part way through the front ofthe printer, gently pull the paper towa

"Printing cancelled" or "Unable to communicatewith printer."Cause The printer may have lost power or beenturned off, or the USB ca

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7SpecificationsThis section lists the minimum system requirements forinstalling the HP Photosmart software, and providesselected printer specification

Category Specificationscable, a USB Type A male to Type B 5-pinmale, that is no more than 10 feet longPictBridge: Using the top PictBridge portto conn

Category SpecificationsRecommended range during operation:15–35 ºC (59–95 ºF), 20–80% RHPaper Tray One 10 x 15 cm (4 x 6 inches) photo papertrayPaper

Category SpecificationsPrint Cartridge HP 110 Tri-color Inkjet print cartridgeUSB 2.0 High-speed SupportMicrosoft Windows 98 SE, Me, 2000 SP3(or great

8HP support● Support process● HP support by phone● Additional warranty options● HP WarrantySupport processIf you have a problem, follow these steps:1.

1WelcomeThank you for your HP Photosmart purchase! To get themaximum use out of your new printer, read this guide.Learn how to:● Quickly and easily pr

3. For Europe only: Contact your local point ofpurchase. If the HP Photosmart has a hardwarefailure, you will be asked to bring it back to your localp

– Can you re-create it?– Did you add any new hardware or software toyour computer at about the time that thissituation began?– Did anything else occur

HP Warranty68 HP Photosmart A310 series

AInstall the softwareThe printer comes with optional software you can install on acomputer.After using the setup instructions that came in the box wit

Windows users Mac users3. When prompted, connectone end of the USB cableto the USB port on theback of the printer, andconnect the other end tothe USB

BIndicator lightsThe indicator lights on the HP Photosmart A310 series tell youabout the state of the printer. The tables in this section explainsome

Indicator lightsLightsStatus MeaningThe On light is solidgreen.The printer is on andready to print.The On light is flashinggreen.The printer is starti

Lights Status MeaningThe Attention light isflashing red, and thePrint Cartridge light isflashing red.The print cartridge ismissing, damaged,incompatib

Lights Status MeaningAn unrecognized (non-PictBridge) device isconnected to thePictbridge port.The PictBridge light issolid green and theAttention lig

Lights Status MeaningThe Resume light isflashing green and theAttention light isflashing red.There is a paper jam orother error condition.ORThe printe

● Printer User Guide: This is the book you arereading. This guide describes the basic features ofthe printer, explains how to use the printer withoutc

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IndexAaccessories 11, 40after the support period67aligning print cartridges35alignment page 35Bbatteries 11battery 10, 12Bluetoothprinting 23troublesh

LLEDs 71lights 8, 71loading paper 15Oonline support 65Ppaperbuying 15jams 51loading 15maintaining 15, 39specifications 61trays 4troubleshooting 49phon

Ssharpen photos 21softwareinstalling 69updating 36specifications 61storingphoto paper 39print cartridges 38printer 38support process 65support, techni

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Front view (closed)1 On: Press to turn the printer on or off, or to cancel a printjob that is in progress.2 OK: Press to turn Photo Fix on or off, or