HP Pro 3380 Specifications

Maintenance & Service GuideHP Pro 3330/3380 MicrotowerHP Pro 3335/3385 MicrotowerHP Pro 3340/3348 MicrotowerHP Pro 3330 Small Form Factor

x

5. Remove the four screws that secure the power supply to the rear chassis.Figure 7-48 Power supply screws6. Inside of the unit, press the power supp

System BoardDescription Spare part numberSystem board for use in 3330/3380 models (includes thermal material) 663099-001System board for use in 3340/3

9. Slide the system board toward the front of the chassis, and then lift it up and out of the chassis.To install the system board, reverse the removal

CAUTION: Before replacing the battery, it is important to back up the computer CMOS settings.When the battery is removed or replaced, the CMOS setting

8 Removal and Replacement Procedures– Small Form Factor (SFF) ChassisAdherence to the procedures and precautions described in this chapter is essentia

Access PanelDescription Spare part numberAccess panel 656832-0011. Prepare the computer for disassembly (Preparation for Disassembly on page 94).2. If

4. Slide the access panel toward the back of the computer, and then pull it away from thecomputer.Figure 8-2 Removing the access panelTo install the

Front BezelDescription Spare part numberFront bezel 668569-0011. Prepare the computer for disassembly (Preparation for Disassembly on page 94).2. Remo

MemoryDescription Spare part number4-GB, PC3-10600 585157-0012-GB, PC3-10600 635803-0011-GB, PC3-10600 635802-001The computer comes with double data r

Populating DIMM SocketsThere are two DIMM sockets on the system board, with one socket per channel.Populate the DIMM sockets in the following order: X

1 Product FeaturesIdentifying the ChassisHP Pro 33xx Series MT HP Pro 33xx Series SFFNOTE: The drive configuration shown above may be different than y

populated with the 1-GB DIMM. With this configuration, 2 GB will run as dual channel and 1 GBwill run as single channel.●In any mode, the maximum oper

5. Open both latches of the memory module socket (1), and remove the memory module from thesocket (2).Figure 8-7 Removing a DIMMNOTE: A memory module

6. To install a memory module, holding the module by the edges, completely slide it into the slot.Make sure the module is pressed completely into the

Expansion CardDescription Spare part numberATI Radeon HD 6350 512-MB graphics adapter 637995-001ATI Radeon HD 6450 512-MB graphics adapter 637996-001A

To remove, replace, or add an expansion card:1. Prepare the computer for disassembly (Preparation for Disassembly on page 94).2. Remove the access pan

b. If you are removing a PCI Express x16 card, pull the retention arm on the back of theexpansion socket away from the card and carefully rock the car

8. To install a new expansion card, hold the card just above the expansion socket on the systemboard then move the card toward the rear of the chassis

10. Connect external cables to the installed card, if needed. Connect internal cables to the systemboard, if needed.11. Reconfigure the computer, if n

Cable ConnectionsSystem board connectors are color-coded to make it easier to find the proper connection.Connector Name Connector Color DescriptionATX

DrivesDescription Spare part number16X SATA DVD±RW drive 581600-001DVD-ROM drive 581599-001Blu-ray BD-RW SuperMulti DL Drive 617030-0011 TB, 7200 rpm

Feature OverviewThe HP Pro 3330 series includes the following features:Microtower chassis:●Choice of Intel® processors●Chipset: Intel H61●Integrated g

Removing DrivesWhen installing drives, follow these guidelines:● The primary Serial ATA (SATA) hard drive must be connected to the dark blue primary S

5. If removing an optical drive, disconnect the cables from the rear of the drive.Figure 8-15 Removing the drive cables6. Remove the Torx screw from

8. Push the optical drive from behind, and then remove it from the front of the computer.Figure 8-17 Removing the optical driveRemoving the Hard Driv

5. On the front of the computer, pull and hold the hard drive release latch to unlock the hard drive.Figure 8-18 Pulling the hard drive release latch

7. Disconnect the cables from the rear of the hard drive.Figure 8-20 Disconnecting the hard drive cables8. Remove the hard drive from the computer.Fi

9. Remove the four guide screws from the hard drive for use in the replacement hard drive.Figure 8-22 Removing the hard drive guide screwsTo replace

Power SwitchDescription Spare part numberPower switch/LED assembly 656984-001The power switch is attached to the front of the chassis using tabs (no s

6. Disconnect the power switch cable from the front USB assembly cable.Figure 8-24 Disconnecting the power switch cable7. From the outside, front of

Front USB AssemblyDescription Spare part numberFront I/O and USB assembly 668570-001The front USB assembly is secured to the front of the chassis with

6. From the front of the computer, remove the screw that secures the assembly to the front of thechassis.Figure 8-27 Removing the front USB assembly

●Optional 16-1 card reader●DVI-D and VGA video ports●Legacy I/O: 2 PS/2, 1 serial port, 2nd serial port option, parallel port option●Audio: Codec: Rea

SpeakerDescription Spare part numberSpeaker 666885-001The speaker is secured to the front of the chassis with three rubber rivets that are part of the

7. While squeezing the outer rivet, from the inside of the chassis, pull the associated inside rivettoward the inside of the computer until the outsid

Fan AssemblyDescription Spare part numberFan 656834-001The fan assembly is attached to the inside floor of the chassis using two screws. The fan is in

9. if you need to remove the fan from the metal case, remove the four screws that secure the fan tothe case, and remove the fan from the case.Figure 8

Fan SinkDescription Spare part numberFan sink 667727-001The fan sink is secured atop the processor with four captive Torx screws. A fan cable connects

5. Disconnect the cable from the system board (1), lift the fan sink from atop the processor (2) andset it on its side to keep from contaminating the

ProcessorDescription Spare part numberIntel Core i7 processors 2600, 3.4 GHz, 8-MB L3 cache 638632-001Intel Core i5 processors 2500, 3.3 GHz, 6-MB L

6. Carefully lift the processor from the socket (3).CAUTION: Do NOT handle the pins in the processor socket. These pins are very fragile andhandling t

6. If using a new fan sink, remove the protective covering from the bottom of the fan sink and placeit in position atop the processor.7. Secure the fa

5. From the rear of the computer, remove the four screws that secure the power supply to thecomputer.Figure 8-36 Removing the power supply screwsPowe

Small Form Factor ComponentsTable 1-2 Microtower Components1 External 5.25” drive bay for optical drive 6 Power Supply2 Internal 3.5” hard drive bay

6. On the inside of the computer, press the tab at the front of the power supply (1), pull the powersupply forward (2), slide it back and toward the s

System BoardDescription Spare part numberSystem board (includes thermal material) 663099-001The system board is secured to the computer with six screw

10. Slide the system board away from the rear of the computer to disengage the ports, and then liftthe board up and out of the chassis.Figure 8-38 Re

CAUTION: Before replacing the battery, it is important to back up the computer CMOS settings.When the battery is removed or replaced, the CMOS setting

A Connector Pin AssignmentsThis appendix contains the pin assignments for many computer and workstation connectors. Some ofthese connectors may not be

HeadphoneConnector and Icon (1/8” miniphone) Pin Signal1 (Tip)2 (Ring)3 (Shield)Audio_leftPower_RightGroundLine-in AudioConnector and Icon (1/8” minip

MonitorConnector and IconPin Signal Pin Signal1234Red AnalogGreen AnalogBlue AnalogNot used 9101112+5V (fused)GroundNot usedDDC Serial Data5678Groun

DVI ConnectorConnector and IconPin Signal Pin Signal1234T.M.D.S. Data2–T.M.D.S. Data2+T.M.D.S. Data2/4 ShieldT.M.D.S. Data4– 13141516T.M.D.S. Data3+

24-Pin PowerConnectorPin Signal Pin Signal Pin Signal Pin Signal123456+3.3V+3.3VGND+5VGND+5V789101112GNDPOK+5 Vaux+12V+12V+3.3V131415161718+3.3V–12VGN

PCI Expressx1, x4, x8, and x16 PCI Express ConnectorPin APin Signal Pin Signal Pin Signal Pin Signal Pin Signal12345PRSNT1+12V+12VGNDJTAG2678910JTAG3J

2 Installing and Customizing theSoftwareIf your computer was not shipped with a Microsoft operating system, some portions of thisdocumentation do not

PCI Expressx1, x4, x8, and x16 PCI Express ConnectorPin BPin Signal Pin Signal Pin Signal Pin Signal Pin Signal12345+12V+12VRSVDGNDSMCLK678910SMDATGND

B Power Cord Set RequirementsThe power supplies on some computers have external power switches. The voltage select switchfeature on the computer permi

Country-Specific RequirementsAdditional requirements specific to a country are shown in parentheses and explained below.Country Accrediting Agency C

C POST Error MessagesThis appendix lists the error codes, error messages, and the various indicator light and audiblesequences that you may encounter

POST Numeric Codes and Text MessagesThis section covers those POST errors that have numeric codes associated with them. The sectionalso includes some

Table C-1 Numeric Codes and Text Messages (continued)Control panel message Description Recommended action163-Time & Date Not Set Invalid time or

Table C-1 Numeric Codes and Text Messages (continued)Control panel message Description Recommended action303-Keyboard Controller Error I/O board keyb

Table C-1 Numeric Codes and Text Messages (continued)Control panel message Description Recommended action601-Diskette Controller Error Diskette contr

Table C-1 Numeric Codes and Text Messages (continued)Control panel message Description Recommended action1720-SMART Hard Drive Detects ImminentFailur

Table C-1 Numeric Codes and Text Messages (continued)Control panel message Description Recommended action2201-MEBx Module did not checksumcorrectlyMe

3. Select the All Programs menu.4. Click on the Windows Update link.In Windows 7, the Windows Update screen appears. Click view available updates and

Table C-1 Numeric Codes and Text Messages (continued)Control panel message Description Recommended action2211-Memory not configured correctly forprop

Table C-1 Numeric Codes and Text Messages (continued)Control panel message Description Recommended action2230-General error during MEBx execution Err

Table C-1 Numeric Codes and Text Messages (continued)Control panel message Description Recommended actionNetwork Server Mode Active and NoKeyboard At

Table C-2 Diagnostic Front Panel LEDs and Audible Codes (continued)Activity Beeps Possible Cause Recommended ActionRed Power LED flashes twotimes, on

Table C-2 Diagnostic Front Panel LEDs and Audible Codes (continued)Activity Beeps Possible Cause Recommended ActionRed Power LED flashes fivetimes, o

Table C-2 Diagnostic Front Panel LEDs and Audible Codes (continued)Activity Beeps Possible Cause Recommended ActionRed Power LED flashes tentimes, on

D Troubleshooting Without DiagnosticsThis chapter provides information on how to identify and correct minor problems, such as diskettedrive, hard driv

●Refer to the comprehensive online technical support at http://www.hp.com/support.●Refer to Helpful Hints on page 157 in this guide.To assist you in r

●Wake the computer by pressing any key on the keyboard or pressing the power button. If thesystem remains in suspend mode, shut down the computer by p

Solving General ProblemsYou may be able to easily resolve the general problems described in this section. If a problempersists and you are unable to r

3 Computer Setup (F10) UtilityComputer Setup (F10) UtilitiesUse Computer Setup (F10) Utility to do the following:●Change factory default settings.●Set

There is no sound or sound volume is too low.Cause SolutionSystem volume may be set low or muted. 1. Check the F10 BIOS settings to make sure the inte

Computer powered off automatically and the Power LED flashes Red two times, once every second, followed by atwo second pause, and the computer beeps t

Solving Power ProblemsCommon causes and solutions for power problems are listed in the following table.Table D-2 Solving Power ProblemsPower supply s

Solving Diskette ProblemsCommon causes and solutions for diskette problems are listed in the following table.NOTE: The computer does not support inter

Table D-3 Solving Diskette Problems (continued)Diskette drive cannot write to a diskette.Cause SolutionNot enough space is left on the diskette. 1. U

“Invalid system disk” message is displayed.Cause SolutionA diskette that does not contain the system files needed tostart the computer has been insert

Solving Hard Drive ProblemsTable D-4 Solving Hard Drive ProblemsHard drive error occurs.Cause SolutionHard disk has bad sectors or has failed. 1. In

Nonsystem disk/NTLDR missing message.Cause SolutionThe system is trying to start from a diskette that is notbootable.Remove the diskette from the disk

Computer seems to be locked up.Cause SolutionProgram in use has stopped responding to commands. Attempt the normal Windows “Shut Down” procedure. If t

Solving Media Card Reader ProblemsTable D-5 Solving Media Card Reader ProblemsMedia card will not work in a digital camera after formatting it in Mic

●Solve system configuration errors detected but not automatically fixed during the Power-On Self-Test (POST).●Replicate the system setup by saving sys

Do not know how to remove a media card correctly.Cause SolutionThe computer’s software is used to safely eject the card. Open My Computer (Windows XP)

Solving Display ProblemsIf you encounter display problems, see the documentation that came with the monitor and to thecommon causes and solutions list

Blank screen and the power LED flashes Red five times, once every second, followed by a two second pause, andthe computer beeps five times. (Beeps sto

Blurry video or requested resolution cannot be set.Cause SolutionIf the graphics controller was upgraded, the correct graphicsdrivers may not be loade

Vibrating or rattling noise coming from inside a CRT monitor when powered on.Cause SolutionMonitor degaussing coil has been activated. None. It is nor

Solving Audio ProblemsIf the computer has audio features and you encounter audio problems, see the common causes andsolutions listed in the following

Table D-7 Solving Audio Problems (continued)Sound does not come out of the speaker or headphones.Cause SolutionComputer is in standby mode. Press the

There is no sound or sound volume is too low.Cause SolutionThe application is set to use a different audio device thanspeakers.Some graphics cards sup

Table D-8 Solving Printer Problems (continued)Printer prints garbled information.Cause SolutionThe cables may not be connected properly. Reconnect al

Table D-10 Solving Mouse ProblemsMouse does not respond to movement or is too slow.Cause SolutionMouse connector is not properly plugged into the bac

Computer Setup—FileNOTE: Support for specific Computer Setup options may vary depending on the hardwareconfiguration.Table 3-2 Computer Setup—FileOpt

Solving Hardware Installation ProblemsYou may need to reconfigure the computer when you add or remove hardware, such as an additionaldrive or expansio

Power LED flashes Red five times, once every second, followed by a two second pause, and the computer beepsfive times. (Beeps stop after fifth iterati

Table D-12 Solving Network ProblemsWake-on-LAN feature is not functioning.Cause SolutionS5 Maximum Power Saving feature is enabled. Disable the S5 Ma

Network driver does not detect network controller.Cause SolutionNetwork controller is disabled. 1. Run Computer Setup and enable network controller.2.

Diagnostics passes, but the computer does not communicate with the network.Cause SolutionNetwork drivers are not loaded, or driver parameters do notma

System setup utility reports unprogrammed EEPROM.Cause SolutionUnprogrammed EEPROM. Contact an authorized service provider.Solving Memory ProblemsIf y

Insufficient memory error during operation.Cause SolutionToo many Terminate and Stay Resident programs (TSRs)are installed.Delete any TSRs that you do

Power LED flashes Red eleven times, once every second, followed by a two second pause.Cause SolutionThe current processor does not support a feature p

CD-ROM or DVD devices are not detected or driver is not loaded.Cause SolutionDrive is not connected properly or not properly configured. See the docum

Recording or copying CDs is difficult or impossible.Cause SolutionWrong or poor quality media type. 1. Try using a slower speed when recording.2. Veri

© Copyright 2011 Hewlett-PackardDevelopment Company, L.P. Theinformation contained herein is subject tochange without notice.Microsoft and Windows are

Computer Setup—StorageNOTE: Support for specific Computer Setup options may vary depending on the hardwareconfiguration.Table 3-3 Computer Setup—Stor

Solving Front Panel Component ProblemsIf you encounter problems with devices connected to the front panel, refer to the common causes andsolutions lis

Table D-18 Solving Internet Access Problems (continued)Unable to connect to the Internet.Cause SolutionCable/DSL service is not available or has been

Internet takes too long to download Web sites.Cause SolutionModem is not set up properly. Verify that the modem is connected and communicatingproperly

Solving Software ProblemsMost software problems occur as a result of the following:●The application was not installed or configured correctly.●There i

Contacting Customer SupportFor help and service, contact an authorized reseller or dealer. To locate a reseller or dealer near you,visit http://www.hp

E Password Security and ResettingCMOSThis computer supports security password features, which can be established through the ComputerSetup Utilities m

Resetting the Password JumperTo disable the power-on or setup password features, or to clear the power-on or setup passwords,complete the following st

need to be reset. The AMT settings will also need to be reset. To access the MEBx, press Ctrl+Pduring POST.1. Shut down the operating system properly,

F Backup and RecoveryWindows 7 – Backup and RecoveryTo protect your information, use Windows® Backup and Restore to back up individual files andfolder

Note the following when backing up:●Store personal files in the Documents library, and back it up regularly.●Back up templates that are stored in thei

Table 3-3 Computer Setup—Storage (continued)DPS Self-Test Allows you to execute self-tests on ATA hard drives capable of performing the Drive Protect

Performing a RecoveryIn case of system failure or instability, the computer provides the following tools to recover your files:● Windows recovery tool

5. Select one of the first three listed tools to repair your computer.6. Follow the on-screen instructions.NOTE: For additional information on recover

NOTE: This process takes several minutes.1. If possible, back up all personal files.2. Restart the computer, and then insert the Windows 7 operating s

G SpecificationsMT SpecificationsTable G-1 SpecificationsChassisHeightWidthDepth15.08 in6.82 in16.58 in38.2 cm17.3 cm42.1 cmApproximate Weight 22.0 l

Table G-1 Specifications (continued)ModelRated Voltage Range300W100-240 VAC1*Heat dissipation is calculated based on the measured watts, assuming the

IndexSymbols/Numerics24-pin power pin assignments1384-pin power pin assignments 135Aaccess panelMT spare part number 43removal and replacement 43SFF r

removal and replacement 45SFF removal andreplacement 97SFF spare part number 97front bezel, MTspare part number 19, 25front bezel, SFFspare part numbe

power supply, SFFspare part number 26, 31power switch/LEDremoval and replacement 79power switch/LED assemblyMT spare part number 79SFF spare part numb

specificationscomputer 203memory 47, 98static electricity 35system boardMT spare part number 91removal and replacement 91SATA connectors 33SFF removal

Computer Setup—SecurityNOTE: Support for specific Computer Setup options may vary depending on the hardwareconfiguration.Table 3-4 Computer Setup—Sec

Table 3-4 Computer Setup—Security (continued)USB Security Allows you to set Enabled/Disabled (default is Enabled) for:● Front USB Ports◦ USB Port 3◦

Table 3-4 Computer Setup—Security (continued)System IDs Allows you to view:● Product Name●Serial number●Universal Unique Identifier (UUID) number. Th

Computer Setup—PowerNOTE: Support for specific Computer Setup options may vary depending on the hardwareconfiguration.Table 3-5 Computer Setup—PowerO

Computer Setup—AdvancedNOTE: Support for specific Computer Setup options may vary depending on the hardwareconfiguration.Table 3-6 Computer Setup—Adv

Table 3-6 Computer Setup—Advanced (for advanced users) (continued)Device Options Allows you to set:● Num Lock State at Power-On (off/on). Default is

4 Illustrated parts catalogMicrotower (MT) Chassis Spare PartsComputer Major Components18 Chapter 4 Illustrated parts catalog

Item Description Spare part number(1) Access panel 657104-001(2) Front bezel For use in the People's Republic of China 670439-AA1 For use on

About This BookWARNING! Text set off in this manner indicates that failure to follow directions could result in bodilyharm or loss of life.CAUTION: Te

Item Description Spare part number AMD Phenom II processors: X4 B99, 3.3 GHz, 6-MB L3 cache 647012-001 X4 B97, 3.2 GHz, 6-MB L3 cache 619789-001

Item Description Spare part number(1) Power switch/LED assembly 657105-001(2) SATA cable, 165 mm 657102-001 SATA cable, 370 mm (not illustrated) 6568

Misc PartsItem Description Spare part number(1) Chassis fan 657103-001(2) Fan sink (includes replacement thermal material) 667727-001(3) Front I/O and

DrivesDescription Spare part numberHard drive 1-TB, 7200-rpm, 6G 636930-001750-GB, 7200-rpm, 6G 639363-001500-GB, 7200-rpm, 6G 636929-001250-GB, 7200

Spare partnumberDescription581599-001 16X SATA DVD±RW drive581600-001 16X SATA DVD±RW drive585154-001 AMD Phenom II X3 B75 processor, 3.0 GHz, 6-MB L3

Spare partnumberDescription655973-001 Intel Pentium Dual-Core, G850 (2.9-GHz, 3-MB L3 cache)656721-001 Power supply, 300W656833-001 SATA cable, 370 mm

Small Form Factor (SFF) Chassis Spare PartsComputer major componentsItem Description Spare part number(1) Access panel 656832-001(2) Front bezel 66956

Item Description Spare part number 2400, 3.1 GHz, 6-MB L3 cache 638630-001 Intel Core i3 processors: 2120, 3.3 GHz, 3-MB L3 cache 638629-001 210

CablesItem Description Spare part number(1) Power switch/LED assembly 656984-001(2) SATA cable, 370 mm 656833-001 SATA cable, 165 mm (not illustrated

Misc PartsItem Description Spare part number(1) Chassis fan 656834-001(2) Fan sink (includes replacement thermal material) 667727-001(3) Front I/O and

iv About This Book

DrivesDescription Spare part numberHard drive 1-TB, 7200-rpm 636930-001750-GB, 7200-rpm 639363-001500-GB, 7200-rpm 636929-001250-GB, 7200-rpm 636927-

Sequential Part Number ListingSpare partnumberDescription449283-001 PATA to SATA power adapter463023-001 DMS-59 to Dual VGA cable490367-001 Intel Giga

Spare partnumberDescription656833-001 SATA cable, 370 mm656832-001 Access panel656834-001 Chassis fan656984-001 Power switch/LED assembly657099-001 Ca

5 Serial ATA (SATA) Drive Guidelinesand FeaturesNOTE: HP only supports the use of SATA hard drives on these models of computer. No ParallelATA (PATA)

SMART ATA DrivesThe Self Monitoring Analysis and Recording Technology (SMART) ATA drives for the HP PersonalComputers have built-in drive failure pred

6 Routine Care and DisassemblyPreparationThis chapter provides general service information for the computer. Adherence to the procedures andprecaution

Removing DIPs* from vinyl trayRemoving DIPs* from StyrofoamRemoving bubble pack from PCBPacking PCBs in foam-lined box2,000 V3,500 V7,000 V5,000 V4,00

Grounding the Work AreaTo prevent static damage at the work area, use the following precautions:● Cover the work surface with approved static-dissipat

Operating GuidelinesTo prevent overheating and to help prolong the life of the computer:●Keep the computer away from excessive moisture, direct sunlig

To clean the computer case, follow the procedures described below:●To remove light stains or dirt, use plain water with a clean, lint-free cloth or sw

Table of contents1 Product Features ...

Cleaning the MouseBefore cleaning the mouse, ensure that the power to the computer is turned off.● Clean the mouse ball by first removing the retainin

Cables and ConnectorsMost cables used throughout the unit are flat, flexible cables. These cables must be handled withcare to avoid damage. Apply only

7 Removal and Replacement Procedures– Microtower (MT) ChassisAdherence to the procedures and precautions described in this chapter is essential for pr

Access PanelDescription Spare part numberAccess panel 657104-0011. Prepare the computer for disassembly (Preparation for Disassembly on page 42).2. Us

3. Slide the side panel toward the back, and then pull it away from the computer.NOTE: You may want to lay the computer on its side to install interna

Front BezelDescription Spare part numberFront bezel for use on 3330 models 668571-001Front bezel for use only in the People's Republic of China 6

5. Rotate the right side of the bezel off the chassis followed by the left side.Figure 7-4 Removing the Front BezelNOTE: The appearance of the front

MemoryDescription Spare part number4-GB, PC3-10600 585157-0012-GB, PC3-10600 635803-0011-GB, PC3-10600 635802-001The computer comes with double data r

Table 7-1 DIMM Socket Locations — HP Pro 3330/3380 (continued)Description Socket Color Insertion OrderXMM3 socket, Channel B Black 2NOTE: A DIMM must

Figure 7-7 DIMM Socket Locations — HP Pro 3335/3385Table 7-3 DIMM Socket Locations — HP Pro 3335/3385Description Socket Color Insertion OrderXMM3 so

Sequential Part Number Listing ... 23Small Form Factor (SFF) Cha

NOTE: The system will not operate properly if you install unsupported DIMMs.Populating DIMM SocketsPopulate the DIMM sockets in the following order: X

3. Locate the memory module sockets on the system board.WARNING! To reduce risk of personal injury from hot surfaces, allow the internal systemcompone

5. Remove the memory module from the socket.Figure 7-9 Removing a DIMMNOTE: A memory module can be installed in only one way. Match the notch on the

Expansion CardsDescription Spare part numberATI Radeon HD 6350 512-MB graphics adapter 637995-001AATI Radeon HD 6450 512-MB graphics adapter 637996-00

Figure 7-11 Expansion Slot Locations — HP Pro 3340/3348Figure 7-12 Expansion Slot Locations – HP Pro 3335/3385Table 7-4 Expansion Slot LocationsIte

Table 7-4 Expansion Slot Locations (continued)Item DescriptionPCI1 PCI slotPCI2 PCI slotNOTE: You can install a PCI Express x1, x4, x8, or x16 expans

4. On the rear of the computer, a slot cover lock secures the expansion card brackets in place.Remove the screw from the slot cover lock then slide th

5. Before installing an expansion card, remove the expansion slot cover or the existing expansioncard.NOTE: Before removing an installed expansion car

c. If you are removing a PCI Express x16 card, pull the retention arm on the back of theexpansion socket away from the card and carefully rock the car

9. Hold the card just above the expansion socket on the system board then move the card towardthe rear of the chassis so that the bracket on the card

Access Panel ... 43

2. Grasp the cable end of the connector and pull it straight up (2).CAUTION: Always pull the connector - NEVER pull on the cable. Pulling on the cable

Cable ConnectionsSystem board connectors are color-coded to make it easier to find the proper connection.Connector Name Connector Color DescriptionATX

DrivesDescription Spare part numberDVD-ROM drive 581599-00116X SATA DVD±RW drive 581600-001Blu-ray BD-RW SuperMulti DL Drive 617030-001Bezel, optical

Drive PositionsFigure 7-19 Drive Positions1 Two 5.25-inch external drive bays for optical drives2 One 3.5-inch external drive bay for media card read

Installing Additional DrivesWhen installing drives, follow these guidelines:● The primary Serial ATA (SATA) hard drive must be connected to the dark b

System Board Drive ConnectionsRefer to the following illustration and table to identify the system board drive connectors.Figure 7-20 System Board Dr

Figure 7-22 System Board Drive Connections – HP Pro 3335/3385Table 7-5 System Board Drive ConnectionsSystem Board Connector System Board Label Color

Removing an Optical DriveCAUTION: All removable media should be taken out of a drive before removing the drive from thecomputer.To remove an optical d

5. Unlock the drive by pulling the release lever slightly away from the computer and placing in anupright position.Figure 7-24 Pushing the optical dr

7. Disconnect the power cable and data cable from the rear of the optical drive.Figure 7-26 Disconnecting the power and data cables8. Slide the drive

Power Switch ... 116F

Figure 7-28 Optical drive alignment holeRemoving a Hard DriveNOTE: Before you remove the old hard drive, be sure to back up the data from the old har

3. Locate hard disk drive in the computer.Figure 7-29 Hard drive locationDrives 71

4. Remove the two screws that secure the hard drive cage to the computer.Figure 7-30 Removing the hard drive cage screws5. Press the latch at the sid

6. Lift the cage partially out of the computer.Figure 7-32 Lifting the hard drive cage7. Disconnect the cables from the of the hard drive.Figure 7-33

8. The cage may contain one or two hard disk drives. Each drive has two screws on each side ofthe cage. Remove the screws for the drive to remove from

9. Slide the hard drive out of the cage.Figure 7-34 Disconnecting the hard drive cablesTo install a hard drive, reverse the removal procedures.When i

Figure 7-36 Disconnecting the hard drive cables76 Chapter 7 Removal and Replacement Procedures – Microtower (MT) Chassis

Front I/O and USB Panel Housing AssemblyDescription Spare part numberFront I/O and USB assembly 668572-0011. Prepare the computer for disassembly (Pre

7. Rotate the top of the assembly outward (1), and then pull the assembly away from the chassis(2) while guiding the cables through the hole in the ch

Power Switch/LED AssemblyDescription Spare part numberPower switch/LED assembly 657105-0011. Prepare the computer for disassembly (Preparation for Dis

Solving Diskette Problems ... 163Solving H

8. Press the tab on the top of the switch holder (1) to disengage it from the chassis, lift the switchupward to disengage the tab at the bottom of the

System FanDescription Spare part numberFan 657103-0011. Prepare the computer for disassembly (Preparation for Disassembly on page 42).2. Remove the ac

5. Disconnect the cable from the red/brown system board connector labeled SYS_FAN (1), pull thefan into the chassis until it clears the chassis lip, a

SpeakerDescription Spare part numberSpeaker with rubber rivets 666885-001The speaker is secured to the front of the chassis with three rubber rivets t

7. While squeezing the outer rivet, from the inside of the chassis, pull the associated inside rivettoward the inside of the computer until the outsid

Fan Sink AssemblyDescription Spare part numberFan sink for use in models with Intel processors 667727-0011. Prepare the computer for disassembly (Prep

ProcessorDescription Spare part numberIntel Core i7 processors 2600, 3.4 GHz, 8-MB L3 cache 638632-001Intel Core i5 processors 2500, 3.3 GHz, 6-MB L

Description Spare part numberAMD Sempron processor: X2 190, 2.5 GHz, 1-MB L2 cache 666889-0011. Prepare the computer for disassembly (Preparation for

4. If reusing the existing heat sink, clean the bottom of the heat sink with the alcohol pad providedin the spares kit.5. Apply the thermal grease pro

Power SupplyDescription Spare part numberPower supply, 300W 656721-001Power supply, 250W, PFC 508466-001WARNING! Voltage is always present on the syst