HP Pavilion 403 Technical Information

HP Pavilion dv7 Entertainment PCMaintenance and Service Guide

Display ... 124Index ...

3.Disconnect the power from the computer by first unplugging the power cord from the AC outletand then unplugging the AC adapter from the computer.4.

3.Remove the fan/heat sink assembly (2). Disconnect the fan cable (3) from the system board.NOTE: Due to the adhesive quality of the thermal material

5.Loosen the four Phillips PM2.5×3.0 captive screws (1) that secure the fan/heat sink assembly tothe system board.6. Remove the fan/heat sink assembly

ProcessorNOTE: The processor spare part kit includes thermal material.Description Spare part numberIntel Core i7-840QM processor with 1.86-GHz, SC tur

g.Display assembly (see Display assembly on page 68).h. System board (see System board on page 78).i.Fan/heat sink assembly (see Fan/heat sink assembl

5 Setup Utility (BIOS)Starting Setup UtilitySetup Utility is a ROM-based information and customization utility is used even when the Windowsoperating

Using Setup UtilityChanging the language of Setup UtilityTo change the language of Setup Utility:NOTE: If Setup Utility is not running, begin at step

Displaying system informationUse Setup Utility to view the system time and date and information that identifies the computer.To display the system inf

Exiting Setup UtilityExit Setup Utility with or without saving changes.●To exit Setup Utility and save the changes from the current session:If the Set

System Configuration menuSelect FunctionLanguage Support Change the language of Setup Utility.Virtualization Technology (select models only) Enable/di

1 Product descriptionCategory DescriptionProduct Name HP Pavilion dv7 Entertainment PCProcessors Intel® Core™ i7 processors Intel Core i7-840QM proce

6 SpecificationsComputer specifications Metric U.S.DimensionsWidth 41.53 cm 16.35 inDepth 27.42 cm 10.80 inHeight (front to back) Flush glass display:

Metric U.S.Nonoperating -15 m to 12,192 m -50 ft to 40,000 ftNOTE: Applicable product safety standards specify thermal limits for plastic surfaces. T

17.3-inch, HD+ BrightView display specifications Metric U.S.DimensionsHeight 23.3 cm 9.17 inWidth 39.8 cm 15.67 inDiagonal 43.9 cm 17.29 inNumber of c

Hard drive specifications 1-TB* 750-GB**640-GB* 500-GB** 320-GB** 250-GB** 160-GB**Dimensions Height 12.5 mm 12.5 mm 9.5 mm 9.5 mm 9.5 mm 9.5 mm 9.5

Blu-ray ROM with LightScribe DVD±R/RWSuperMulti DL Drive Applicable disc Read: Write: CD-DA, CD+(E)G, CD-MIDI, CDTEXT,CD-ROM, CD-ROM XA,MIXED MODE CD

DVD±RW and CD-RW SuperMulti Double-LayerCombo Drive with LightScribe specificationsApplicable disc Read:CD-DA, CD+(E)G, CD-MIDI, CD-TEXT,CD-ROM, CD-RO

System DMA specificationsHardware DMA System functionDMA0 Not applicableDMA1* Not applicableDMA2* Not applicableDMA3 Not applicableDMA4 Direct memory

System interrupt specifications (switchable graphics)Hardware IRQ System functionIRQ0 System timerIRQ1 Standard PS/2 KeyboardIRQ7 Intel 5 Series/3400

System interrupt specifications (UMA)Hardware IRQ System functionIRQ0 System timerIRQ1 Standard 101-/102-Key or Microsoft® Natural KeyboardIRQ8 System

System I/O address specificationsI/O address (hex) System function (shipping configuration)00-1F DMA Controller Channel 0-3CF7 PCI Bus on MS ACPI-Comp

Category Description Switchable discrete graphics memory (select models only)●ATI Mobility Radeon™ HD 5650 with 1024-MB (64-MB x 16 DDR3 x800MHz x 8

I/O address (hex) System function (shipping configuration)AC - AD Programmable Interrupt Controller (Aliases)B0 - B1 Programmable Interrupt Controller

System memory map specificationsSize Memory address System function640 KB 00000000-0009FFFF Base memory128 KB 000A0000-000BFFFF Video memory48 KB 000C

7 Backup and recoveryRecovery after a system failure is as complete as the most current backup. HP recommends creatingrecovery discs immediately after

Creating recovery discsHP recommends creating recovery discs so that the system can be restored to its original factory state ifyou experience serious

Backing up your informationAs you add new software and data files, back up your system on a regular basis to maintain areasonably current backup.Back

Using Windows Backup and RestoreTo create a backup using Windows Backup and Restore:NOTE: Be sure that the computer is connected to AC power before st

Restore to a previous date and timeTo revert to a restore point (created at a previous date and time), when the computer was functioningoptimally:1.Se

Recovering from the dedicated recovery partition (select modelsonly)NOTE: If the computer includes a solid-state drive (SSD), a recovery partition mig

8 Connector pin assignmentsAudio-in (microphone)Pin Signal1 Audio signal in2 Audio signal in3GroundAudio-out (headphone)Pin Signal1 Audio out, left ch

External monitorPin Signal1 Red analog2 Green analog3 Blue analog4Not connected5Ground6 Ground analog7 Ground analog8 Ground analog9 +5 VDC10 Ground11

Category Description Single hard drive configurations:●1-TB, 5400-rpm, 12.5 mm●750-GB, 5400-rpm, 12.5 mm●640-GB, 5400-rpm, 9.5 mm●500-GB, 7200-rpm, 9

HDMIPin Signal1 TMDS data 2+2 TMDS data 2 shield3 TMDS data 2–4 TMDS data 1+5 TMDS data 1 shield6 TMDS data 1–7 TMDS data 0+8 TMDS data 0 shield9 TMDS

RJ-45 (network)Pin Signal1Transmit +2Transmit -3 Receive +4Unused5Unused6 Receive -7Unused8UnusedUniversal Serial BusPin Signal1 +5 VDC2 Data -3 Data

9 Power cord set requirementsThe wide range input feature of the computer permits it to operate from any line voltage from 100 to120 volts AC or from

Requirements for specific countries or regionsCountry or region Accredited agency Applicable note numberAustralia EANSW 1Austria OVE 1Belgium CEBC 1Ca

10 RecyclingBatteryWhen a battery has reached the end of its useful life, do not dispose of the battery in generalhousehold waste. Follow the local la

Perform the following steps to disassemble the display assembly:1. Remove all screw covers (1) and screws (2) that secure the display bezel to the dis

4.Disconnect all display panel cables (1) from the display inverter and remove the inverter (2).5. Remove all screws (1) that secure the display panel

10.Remove the display panel frame (2) from the display panel.11.Remove the screws (1) that secure the backlight cover to the display panel.12.Lift the

15.Remove the backlight cables (1) from the clip (2) in the display panel.16. Turn the display panel upside down.17. Remove the backlight frame from t

18.Remove the backlight from the backlight frame.19. Disconnect the display cable (1) from the LCD panel.20.Remove the screws (2) that secure the LCD

Category Description Broadcom 4322 802.11a/b/g/n WLAN module Broadcom BCM94313 802.11b/g/n WLAN module Intel 1000 802.11b/g/n WLAN module Ralink R

IndexAAC adapteridentifying 16spare part numbers 30AC adapter, spare partnumbers 37administrator password 98antenna, spare part number 32antenna, spar

display hingeillustrated 26, 27removal 72spare partnumbers 26, 27, 73display hinge coverspare partnumbers 27, 34, 35display hinge cover, spare partnum

memory module compartment,identifying 13memory test 99microphone (audio-in) jackpin assignments 118microphone, productdescription 3model name 1monitor

service tag 18, 44serviceability, productdescription 5slots, security cable 11solid-state drivespare part number 33solid-state drive(SSD) 112, 116, 11

Category Description 65-W AC adapter (select models only)Security Kensington security lock Fingerprint reader with Digital Persona software support

2 ComponentsTop componentsTouchPadComponent FunctionTouchPad Moves the pointer and selects or activates items on the screen.To view or change the poin

TouchPad buttonsItem Description Function1TouchPad On/Off button Turns the TouchPad on and off. Press and holdthe button for two seconds to turn the

LightsItem Description Function1 Caps Lock light On—The Caps Lock is on.2Power light●On—The computer is on.●Flashing—The computer is in Sleep.●Off—The

Buttons and Fingerprint Reader (select models only)Item Description Function1 Power button Press the Power button to:●Turn on the computer.●Initiate S

© Copyright 2010 Hewlett-PackardDevelopment Company, L.P.Bluetooth is a trademark owned by itsproprietor and used by Hewlett-Packard Company under lic

KeysItem Description Function1 esc key Press the esc and fn keys at the same time to display systeminformation.2 fn key Press the at the same time as

Front componentsDescription FunctionSpeakers Produce sound.Right-side componentsItem Description Function1Power light●On—The computer is on.●Flashing—

Left-side componentsItem Description Function1 Vents (2) Enable airflow to cool internal components.NOTE: The computer fan starts up automatically to

Bottom componentsItem Description Function1 Battery bay Holds the battery.2 Battery Release latch Releases the battery from the battery bay.3 Vents (7

Display componentsItem Description Function1 Internal microphones (2) Record sound.2 Webcam light On—The webcam is in use.3 Webcam Records video, and

Wireless antennas (select models only)On select computer models, at least two antennas (1, 2) send and receive signals from one or morewireless device

Additional hardware componentsItem Description Function1 Power cord* Connects an AC adapter to an AC outlet.2 AC adapter Converts AC power to DC power

3 Illustrated parts catalogENWW 17

Service tagWhen ordering parts or requesting information, provide the computer serial number and modeldescription provided on the service tag.(1) Prod

Computer major componentsItem Description Spare part number(1) 17.3-in display assembly: HD+ AntiGlare display assembly with webcam and 2 microphones

Revision historyRevision Publication date DescriptionA August 2010●Chapter 1 — added newdescriptions for the followingcomponents:◦Hard drive◦Processor

Item Description Spare part number HD+ BrightView display assembly with webcam and 2 microphones for use oncomputer models equipped with a standard d

Item Description Spare part number Intel Core i5-430M processor with 2.26-GHz, SC turbo up to 2.53-GHz, Dual 35W 597624-001 Intel Core i3-370M proce

Item Description Spare part number With ATI Mobility Radeon HD 5650 discrete graphics subsystem and 1-GB ofdedicated memory (Dual core)605321-001 Wi

Item Description Spare part number Atheros AR9285 802.11b/g/n module for use in Afghanistan, Albania, Algeria,Andorra, Angola, Antigua and Barbuda, A

Item Description Spare part number Broadcom 4322 802.11a/b/g/n WLAN module for use in Afghanistan, Albania,Algeria, Andorra, Angola, Argentina, Armen

Item Description Spare part number Intel 1000 802.11b/g/n WLAN module for use in Andorra, Antigua, Barbuda,Argentina, Australia, Austria, Azerbaijan,

Display assembly componentsFlush glass display assembly spare partsItem Description Spare part number(1) Display enclosure (includes wireless antenna

Standard display assembly spare partsItem Description Spare part number(1) Display bezel For use in silver computer models 605340-001 For use in

Item Description Spare part number For use on white computer models 605339-001 For use on black computer models 605331-001 Display Rubber Kit (not

Mass storage devicesItem Description Spare part number(1) Optical drive (includes bezel and bracket) Blu-ray ROM with LightScribe DVD±R/RW SuperMulti

iv Revision history ENWW

Miscellaneous partsDescription Spare part numberAC adapter:120-W HP Smart AC adapter PFC RC V 613154-00190-W HP Smart AC adapter PFC RC V 613153-00190

Description Spare part numberDVB-T antenna 581223-001Screw Kit●Phillips PM2.5×6.5 screw●Phillips PM2.5×5.0 screw●Phillips PM2.5×4.0 screw●Phillips PM2

Spare partnumberDescription581223-001 Antenna, DVB-T582564-001 Broadcom 4322 802.11a/b/g/n WLAN module for use in Antigua and Barbuda, Aruba, Bahamas,

Spare partnumberDescription593836-001 Broadcom BCM94313 802.11b/g/n WLAN module for use in Afghanistan, Albania, Algeria, Andorra,Angola, Antigua and

Spare partnumberDescription603784-001 500-GB, 7200-rpm hard drive (includes left and right bracket rails, connector cable, Mylar cover with tab,and 4

Spare partnumberDescription605342-001 Display Hinge Kit (includes left and right hinges) for standard displays605343-001 Display hinge cover for stand

Spare partnumberDescription605357-001 Subwoofer605358-001 Power button board (includes cable)605359-001 Wireless antenna605360-001 Plastic Kit605364-0

Spare partnumberDescription612260-001 Intel Core i7-840QM processor with 1.86-GHz, SC turbo up to 3.06-GHz, Quad 45W (includesreplacement thermal mate

Spare partnumberDescription625831-001 Intel Pentium P6200 2.13-GHz processor (1066-MHz, 3 MB L3 cache; includes replacement thermalmaterial)630978-001

4 Removal and replacementproceduresPreliminary replacement requirementsTools requiredYou will need the following tools to complete the removal and rep

Safety warning noticeWARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do notplace the computer directly on

Cables and connectorsCAUTION: When servicing the computer, be sure that cables are placed in their proper locationsduring the reassembly process. Impr

Grounding guidelinesElectrostatic discharge damageElectronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure

Packaging and transporting guidelinesFollow these grounding guidelines when packaging and transporting equipment:●To avoid hand contact, transport pro

Equipment guidelinesGrounding equipment must include either a wrist strap or a foot strap at a grounded workstation.●When seated, wear a wrist strap c

Component replacement proceduresThis chapter provides removal and replacement procedures.There are as many as 78 screws, in 13 different sizes, that m

Computer feetThe computer feet are adhesive-backed rubber pads. The feet are included in the Rubber Feet Kit, sparepart number 605644-001. There are 4

BatteryDescription Spare part number6-cell, 55-Wh, 2.55-Ah Li-ion battery for use with all computer models 593554-0016-cell, 62-Wh, 2.8-Ah Li-ion batt

Primary hard drive coverDescription Spare part numberPrimary hard drive cover 605360-001Before removing the primary hard drive cover, follow these ste

Hard driveNOTE: The hard drive spare part kit includes left and right bracket rails, a connector cable, Mylarcover with tab, and 4 rubber isolators.De

2.Disconnect the hard drive by sliding it to the left (2), and then remove the hard drive (3) from thecomputer.3. If it is necessary to replace the ha

vi Safety warning notice ENWW

Reverse this procedure to install the hard drive.Secondary hard driveNOTE: The hard drive spare part kit includes left and right bracket rails, a conn

Remove the secondary hard drive:1. Remove the four hard drive screws (1).2. Disconnect the hard drive by sliding it to the left (2), and then remove t

WLAN moduleDescription Spare part numberAtheros AR9285 802.11b/g/n module for use in Afghanistan, Albania, Algeria, Andorra,Angola, Antigua and Barbud

Description Spare part numberBroadcom 4322 802.11a/b/g/n WLAN module for use in Afghanistan, Albania, Algeria,Andorra, Angola, Argentina, Armenia, Aus

Description Spare part numberIntel 1000 802.11b/g/n WLAN module for use in Andorra, Antigua, Barbuda, Argentina,Australia, Austria, Azerbaijan, Bahama

3.Remove the WLAN module (3) by pulling it away from the slot.NOTE: WLAN modules are designed with a notch (4) to prevent incorrect insertion into the

RTC batteryDescription Spare part numberRTC battery 599516-001Before removing the RTC battery, follow these steps:1. Shut down the computer. If you ar

Memory moduleDescription Spare part number1-GB memory module 598859-0012-GB memory module 598856-0014-GB memory module 599092-001Before removing the m

Optical driveNOTE: The optical drive spare part kit includes an optical drive bezel and bracket.Description Spare part numberBlu-ray ROM with LightScr

3.Remove the optical drive (2).Reverse this procedure to reassemble and install the optical drive.ENWWComponent replacement procedures59

Table of contents1 Product description ... 12

KeyboardDescription Spare part numberKeyboard (includes keyboard cable)NOTE: For a detailed list of available keyboards, see Sequential part number li

4.Lift (1) and release (2) the keyboard until the keyboard connector on the system board isaccessible.5. Release the zero insertion force (ZIF) connec

Top coverDescription Spare part numberTop cover (includes TouchPad and TouchPad buttons) for use only with silver computer modelsequipped with a finge

3. Remove the following screws:●3 Phillips 2.5×2.0 screws (in the optical drive bay)●2 Phillips 2.5×1.5 screws (in secondary hard drive bay)●3 Phillip

6.Remove 2 Phillips 2.5×6.5 screws (under keyboard).7.Disconnect the fingerprint reader ribbon cable (1), TouchPad ribbon cable (2), and power buttonr

8.Lift the top cover (1) and remove from the computer (2).Reverse this procedure to install the top cover.ENWWComponent replacement procedures65

Power button boardDescription Spare part numberPower button board (includes cable) 605358-001Before removing the power button board, follow these step

3.Remove the power button board (2) and cable.Reverse this procedure to install the power button board.ENWWComponent replacement procedures67

Display assemblyDescription Spare part number17.3-inch HD+ flush glass AntiGlare display assembly with webcam and 2 microphones for use insilver compu

Remove the display assembly:1. Disconnect the WLAN cables (1) from under the system board and the display panel cable (2)from the system board.CAUTION

Drive handling ... 40Grounding guidelines ...

3.Remove the display assembly (2).NOTE: Steps 4 through 17 provide component removal information for computer modelsequipped with a flush glass displa

5.Turn the display assembly upside down, with the bottom toward you.6. Lift and release the bottom of the display enclosure (1).7. Disconnect the disp

13.Disconnect the webcam/microphone module cable (3) and remove the webcam/microphonemodule. The webcam/microphone module is available using spare par

17.Remove the display hinge assembly (3) by lifting it straight up. The Display Hinge Kit is availableusing spare part number 605334-001. The Display

18.If it is necessary to replace the display bezel or any of the display assembly internal components,remove the following screw covers and screws:(1)

21.Remove the display bezel (4). The display bezel is available using the spare part number605340-001 for silver computer models or 615442-001 all oth

26.Remove the display hinges (2). The display hinges are available in the Display Hinge Kit, sparepart 605342-001. The display hinge screws are availa

28.If it is necessary to remove the wireless antennas, remove two Phillips PM2.0×3.0 screws (1) andlift (2) the antennas and cables to remove from the

System boardNOTE: The system board spare kit includes replacement thermal material.Description Spare part numberWith ATI Mobility Radeon HD 6550 discr

Description Spare part numberWith ATI Mobility Radeon HD 5470 discrete graphics subsystem and 512-MB of dedicatedmemory (Dual Core)605319-001With Inte

Diagnostics menu ... 996 Specifications ...

Remove the system board:1. Disconnect the following cables from the system board:(1) USB board cable(2) Power connector cable(3) Subwoofer cable(4) Sp

USB boardDescription Spare part numberUSB board (includes cable) 605348-001Before removing the USB board, follow these steps:1. Shut down the computer

3.Remove the USB board (3) from the base enclosure.Reverse this procedure to install the USB board.Bluetooth moduleDescription Spare part numberBlueto

e.Top cover (see Top cover on page 62).f. Display assembly (see Display assembly on page 68).Remove the Bluetooth module:1. Disconnect the Bluetooth m

Speaker assemblyDescription Spare part numberSpeaker assembly 605356-001Before removing the speaker assembly, follow these steps:1. Shut down the comp

3.Remove the speaker assembly (3).Reverse this procedure to install the speaker assembly.Optical drive connectorDescription Spare part numberOptical d

e.Top cover (see Top cover on page 62).f. Display assembly (see Display assembly on page 68).g.USB board (see USB board on page 81).Remove the optical

5.Remove the primary hard drive cover (see Primary hard drive cover on page 47).6. Remove the following components:a.Hard drive (see Hard drive on pag

Power connector cableDescription Spare part numberPower connector and cable 605364-001Before removing the power connector cable, follow these steps:1.

2.Remove the power connector cable (3).Reverse this procedure to install the power connector cable.Fan/heat sink assemblyNOTE: The fan/heat sink assem