HP EliteBook 8730w Specifications

HP EliteBook 8730w Mobile WorkstationMaintenance and Service Guide

Category Description Supports dual-channel memory Supports up to 8 GB of system RAM PC2-6400, 800-MHz, DDR2 Supports the following configurations:

Computer Setup menusThe menu tables in this section provide an overview of Computer Setup options.NOTE: Some of the Computer Setup menu items listed i

Security menuNOTE: Some of the menu items listed in this section may not be supported by your computer.Select To do thisSetup BIOS Administrator Passw

Diagnostics menuSelect To do thisSystem Diagnostics menu●F1 System Information—Displays the followinginformation:◦Identification information for the c

System Configuration menuNOTE: Some of the listed System Configuration options may not be supported by your computer.Select To do thisLanguage Change

Select To do this●Enable/disable secondary battery fast charge (enabled bydefault).●Enable/disable HP QuickLook 2 (enabled by default).●Enable/disable

Select To do this●Enable/disable the parallel port.●Enable/disable the flash media reader.●Enable/disable the USB port.CAUTION: Disabling the USB port

6 SpecificationsComputer specifications Metric U.S.DimensionsLength28.2 cm 11.1 inWidth 39.3 cm 15.5 inHeight (front to rear) 3.2 cm 1.3 inWeight (eq

Metric U.S.Nonoperating 1.50 g zero-to-peak, 10 Hz to 500 Hz, 0.5 oct/min sweep rateNOTE: Applicable product safety standards specify thermal limits

17.0-inch, WSXGA+WVA display specifications Metric U.S.DimensionsHeight24.4 cm 9.6 inWidth 38.1 cm 15.0 inDiagonal 43.2 cm 17.0 inNumber of colors Up

17.0-inch, WXGA+WVA display specifications Metric U.S.DimensionsHeight24.4 cm 9.6 inWidth 38.1 cm 15.0 inDiagonal 43.2 cm 17.0 inNumber of colors Up

Category DescriptionModem 56K V.92 1.5-inch data/fax modem with digital line guard HD audio interface Modem cable not includedEthernet Intel 82567LM

Hard drive specifications 250-GB* 250-GB* 160-GB*DimensionsHeight9.5 mm 9.5 mm 9.5 mmWidth 70 mm 70 mm 70 mmWeight 101 g 101 g 101 gInterface type SA

Blu-ray ROM DVD+/-RW SuperMulti DL DrivespecificationsApplicable disc Read:CD-DA, CD+(E)G, CD-MIDI, CD-TEXT, CD-ROM, CD-ROM XA,MIXED MODE CD, CD-I, CD

DVD±RW and CD-RW Combo Drive, Double-Layer withLightScribe specificationsApplicable disc Read:CD-DA, CD+(E)G, CD-MIDI, CD-TEXT, CD-ROM, CD-ROM XA, MIX

DVD-ROM DriveApplicable disc DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18, CD-ROM (Mode 1 and 2), CD DigitalAudio, CD-XA ready (Mode 2, Form 1 and Form 2), C

System DMA specificationsHardware DMA System functionDMA0 Not applicableDMA1* Not applicableDMA2* Not applicableDMA3 Not applicableDMA4 Direct memory

System interrupt specificationsHardware IRQ System functionIRQ0 System timerIRQ1 Standard 101-/102-Key or Microsoft Natural KeyboardIRQ2 CascadedIRQ3

System I/O address specificationsI/O address (hex) System function (shipping configuration)000 - 00F DMA controller no. 1010 - 01F Unused020 - 021 Int

I/O address (hex) System function (shipping configuration)220 - 22F Entertainment audio230 - 26D Unused26E - 26 Unused278 - 27F Unused280 - 2AB Unused

7 Screw listingThis section provides specification and reference information for the screws and screw locks used inthe computer. All screws listed in

Phillips PM2.5×9.0 captive screwColor Quantity Length Thread Head diameterBlack 5 9.0 mm 2.5 mm 5.0 mmWhere used: (1) One captive screw that secures t

Category DescriptionPower requirements The following AC adapters with localized cable plug support (3-wire plug with ground pin,supports 3-pin DC conn

Phillips PM2.0×6.0 screwColor Quantity Length Thread Head diameterSilver 2 6.0 mm 2.0 mm 5.0 mmWhere used: 2 screws that secure the ExpressCard to the

Phillips PM2.0×7.0 screwColor Quantity Length Thread Head diameterSilver 2 7.0 mm 2.0 mm 5.0 mmWhere used: 2 screws that secure the ExpressCard assemb

Phillips PM2.5×4.0 screwColor Quantity Length Thread Head diameterBlack 20 4.0 mm 2.5 mm 5.0 mmWhere used: 3 screws that secure the system board to th

Where used: 3 screws that secure the top cover to the base enclosureWhere used: 2 screws that secure the speaker assembly to the base enclosureWhere u

Where used: 2 screws that secure the WLAN module to the computerWhere used: 2 screws that secure the graphics card to the system boardWhere used: One

Where used: One screw near the left hinge that secures the display to the base enclosureWhere used: 2 screws that secure the USB/eSATA module to the b

Torx T8M2.5×6.0 screwColor Quantity Length Thread Head diameterBlack 9 6.0 mm 2.5 mm 5.0 mmWhere used: One screw that secures the inverter to the disp

Where used: 2 screws that secure the display panel to the display enclosureTorx T8M2.5×6.0 screw 119

Phillips PM2.0×5.0 captive screwColor Quantity Length Thread Head diameterBlack 3 5.0 mm 2.0 mm 5.0 mmWhere used:(1) 2 captive screws that secure the

Phillips PM2.5×11.0 captive screwColor Quantity Length Thread Head diameterBlack 1 11.0 mm 2.5 mm 5.0 mmWhere used: 1 captive screw that secures the h

Category Description Supported: Window XP Professional 64 (SP2) Certified: Novell SuSE LinuxServiceability End-user replaceable parts: AC adapter

Phillips PM2.0×3.0 screwColor Quantity Length Thread Head diameterSilver 13 3.0 mm 2.0 mm 5.0 mmWhere used: 2 screws that secure the optical drive bra

Where used: 8 screws that secure the display brackets to the displayPhillips PM3.0×10.0 captive screwColor Quantity Length Thread Head diameterBlack 2

Color Quantity Length Thread Head diameterSilver 4 10.0 mm 3.0 mm 5.0 mmWhere used: 4 captive screws that secure the graphics card heat sink to the co

Torx TM2.5×9.0 screwColor Quantity Length Thread Head diameterBlack 18 9.0 mm 2.5 mm 5.0 mmWhere used: 4 screws that secure the heat sink to the compu

Where used: 12 screws that secure the top cover to the base enclosureWhere used: One screw that secures the top cover to the base enclosure126 Chapter

Black Phillips PM2.0×3.0 broad head screwColor Quantity Length Thread Head diameterBlack 3 2.0 mm 3.0 mm 7.0 mmWhere used: 3 screws that secure the sw

8 Backup and recoveryBackup and recovery in Windows VistaOverviewTo protect your information, use the Backup and Restore Center to back up individual

To create a screen shot:1. Display the screen you want to save.2. Copy the screen image:To copy only the active window, press alt+fn+prt sc.To copy th

Using the Windows recovery toolsTo recover information you previously backed up, follow these steps:1. Click Start > All Programs > Maintenance

4. Press f11 while the “Press <F11> for recovery” message is displayed on the screen.5. Follow the on-screen instructions.Using a Windows Vista

2 External component identificationDisplayComponent Description(1) Internal display switch Turns off the display if the display is closed while the po

NOTE: In case of system instability, HP recommends that you print the recovery procedures and savethem for later use.Backing up your informationRecove

Recovering your informationTo recover information you previously backed up, follow these steps:1. If possible, back up all personal files.2. Click Sta

9 Connector pin assignments1394Pin Signal1 Twisted pair B-2 Twisted pair B+3 Twisted pair A-4 Twisted pair A+134 Chapter 9 Connector pin assignments

Audio-in (microphone)Pin Signal1 Audio signal in2 Audio signal in3GroundAudio-out (headphone)Pin Signal1 Audio out, left channel2 Audio out, right cha

Pin Signal7 Ground analog8 Ground analog9 +5 VDC10 Ground11 Monitor detect12 DDC 2B data13 Horizontal sync14 Vertical sync15 DDC 2B clock136 Chapter 9

HDMIPin Signal1 TMDS data 2+2 TMDS data 2 shield3 TMDS data 2–4 TMDS data 1+5 TMDS data 1 shield6 TMDS data 1–7 TMDS data 0+8 TMDS data 0 shield9 TMDS

RJ-11 (modem)Pin Signal1 Unused2 Tip3 Ring4 Unused5 Unused6 UnusedRJ-45 (network)Pin Signal1 Transmit +2 Transmit -3 Receive +4 Unused5 Unused6 Receiv

Universal Serial BusPin Signal1 +5 VDC2 Data -3 Data +4GroundUniversal Serial Bus 139

10 Power cord set requirementsThe wide range input feature of the computer permits it to operate from any line voltage from 100 to 120volts AC or from

Requirements for specific countries and regionsCountry/region Accredited agency Applicable note numberAustralia EANSW 1Austria OVE 1Belgium CEBC 1Cana

Top componentsPointing devicesComponent Description(1) Pointing stick* Moves the pointer and selects or activates items on the screen.(2) Left pointin

11 RecyclingBatteryWhen a battery has reached the end of its useful life, do not dispose of the battery in general householdwaste. Follow the local la

Perform the following steps to disassemble the display assembly:1. Remove all screw covers (1) and screws (2) that secure the display bezel to the dis

4. Disconnect all display panel cables (1) from the display inverter and remove the display inverter(2).5. Remove all screws (1) that secure the displ

10. Remove the display panel frame (2) from the display panel.11. Remove the screws (1) that secure the backlight cover to the display panel.12. Lift

15. Remove the backlight cables (1) from the clip (2) in the display panel.16. Turn the display panel upside down.WARNING! The backlight contains merc

18. Remove the backlight from the backlight frame.19. Disconnect the display panel cable (1) from the LCD panel.20. Remove the screws (2) that secure

IndexSymbols/Numerics1394 portpin assignments 1341394 port, identifying 14AAC adapter, spare partnumbers 27accessory battery connector,identifying 16a

caps lock light, identifying 8chipset, product description 1CMOS clearing 38compartmentsmemory module 16componentsbottom 16display 6front 13left-side

fingerprint reader, identifying 11fn key, identifying 12function keys, identifying 12Ggraphics cardremoval 63spare part numbers 21, 29, 63Graphics ca

Nnetwork jackpin assignments 138num lock light, identifying 8OOperating System disc 132, 133operating system, productdescription 4optical driveprecau

LightsComponent Description(1) Power lights (2)*●On: The computer is on.●Blinking: The computer is in the Sleep state (Windows Vista)or Standby (Windo

security cable slot, identifying 14Security menualways prompt for HP SpareKeyenrollment 93Automatic DriveLock 93change password 93Disk Sanitizer 93Dri

Component Description●Blinking amber: A battery that is the only available powersource has reached a low battery level. When the batteryreaches a crit

Buttons, switches, and fingerprint readerComponent Description(1) Power button●When the computer is off, press the button to turn on thecomputer.●When

Component Description(4) Wireless button Turns the wireless feature on or off but does not establish awireless connection.NOTE: You must set up or acc

© Copyright 2008 Hewlett-PackardDevelopment Company, L.P.Bluetooth is a trademark owned by itsproprietor and used by Hewlett-PackardCompany under lice

KeysNOTE: Your computer may look slightly different from the illustration in this section.Component Description(1) esc key Displays system information

Front componentsComponent Description(1) Wireless light On: An integrated wireless device, such as a wireless local areanetwork (WLAN) device and/or a

Component Description●xD-Picture Card Type H●xD-Picture Card Type M(9) Display release button Opens the computer.(10) Business card slot Holds a busin

Rear componentThe vent enables airflow to cool internal components.NOTE: The computer fan starts up automatically to cool internal components and prev

Bottom componentsComponent Description(1) Battery bay Holds the battery.(2) Docking connector Connects an optional docking device.(3) Vents (3) Enable

Wireless antennaeThe antennae send and receive signals from one or more wireless devices. These antennae are notvisible from the outside of the comput

3 Illustrated parts catalogService tagThe service tag, affixed to the bottom of the computer, provides information that may be needed whentroubleshoot

Computer major componentsComputer major components 19

Item Description Spare part number(1) Display assemblies (include 3 WLAN antenna transceivers and cables) 17.0-inch WUXGA WVA AntiGlare display assemb

Item Description Spare part number For use in Taiwan 494002-AB1 For use in Thailand 494002-281 For use in Turkey 494002-141 For use in the United

Safety warning noticeWARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do notplace the computer directly on

Item Description Spare part number(15) Optical drives DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe 493990-001 Blu-ray ROM DV

Item Description Spare part number(21) 8-cell, 2.55-Ah, Li-ion battery 493976-001(22) Base enclosure (includes latch assembly) 493975-001 Plastics Ki

Display assembly componentsItem Description Spare part number(1) Display bezels For use only in computer models without a camera module 494003-001

Item Description Spare part number(4) Camera module (includes flex cable) 494030-001(5) Display Hinge Kit (includes hinge covers) 494004-001(6) Displa

Item Description Spare part number Cable Kit: 493985-001(1) RJ-45 jack cable(2) RJ-11 jack cable(3) Bluetooth cable(4) Microphone extension cable26 C

Mass storage devicesItem Description Spare part number(1) Hard drives (include bracket and screws) 320-GB, 7200-rpm 493997-001 250-GB, 7200-rpm 49399

Description Spare part numberFor use in Israel 490371-BB1For use in Italy 490371-061For use in Japan 490371-291For use in the People's Republic o

Spare partnumberDescription490371-031 Power cord (3-wire) for use in the United Kingdom490371-061 Power cord (3-wire) for use in Italy490371-081 Power

Spare partnumberDescription493999-001 ExpressCard assembly494000-001 Fan494001-001 Display inverter for use only in models with an LCD display (includ

Spare partnumberDescription494005-001 Display panel cable for use in computer models with LCD displays494006-001 Display enclosure for use in computer

iv Safety warning notice

Spare partnumberDescription494030-001 Camera module (includes flex cable)494210-001 Heat sink for use only with computer models equipped with the foll

4 Removal and replacement proceduresPreliminary replacement requirementsTools requiredYou will need the following tools to complete the removal and re

Cables and connectorsCAUTION: When servicing the computer, be sure that cables are placed in their proper locationsduring the reassembly process. Impr

Grounding guidelinesElectrostatic discharge damageElectronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure

Packaging and transporting guidelinesFollow these grounding guidelines when packaging and transporting equipment:●To avoid hand contact, transport pro

Equipment guidelinesGrounding equipment must include either a wrist strap or a foot strap at a grounded workstation.●When seated, wear a wrist strap c

Unknown user passwordNOTE: This process will not work if Stringent Security is enabled in F10 Setup. Stringent Securityinstalls passwords into the ROM

Component replacement proceduresThis chapter provides removal and replacement procedures.There are as many as 86 screws in 12 different sizes that mus

Computer feetThe computer feet are adhesive-backed rubber pads. The feet are included in the Rubber Kit, sparepart number 494027-001. There are 9 rubb

BatteryDescription Spare part number8-cell, 2.55-Ah, Li-ion battery 493976-001Before disassembling the computer, follow these steps:1. Shut down the c

Table of contents1 Product description2 External component identificationDisplay ...

Display inverter or ambient light sensorNOTE: If it has been determined that the display inverter must be replaced to complete the computerrepair, the

3. Remove the six screw covers (1) and six Torx T8M2.5×6.0 screws (2) that secure the display bezelto the display enclosure.4. Flex the display bezel

8. Disconnect the display panel cable (3) and the backlight cable (inverter only) (4) from the displayinverter or ambient light sensor.9. Remove the d

Hard driveDescription Spare part number320-GB, 7200-rpm hard drive 493997-001250-GB, 7200-rpm hard drive 493996-001250-GB, 5400-rpm hard drive 493994-

4. Loosen the Phillips PM2.5×11.0 captive screw (1) that secures the hard drive to the computer.5. Grasp the Mylar tab (2) on the hard drive and slide

Bluetooth moduleDescription Spare part numberBluetooth module (includes Bluetooth module cable) 398393-002Before removing the Bluetooth module, follow

Memory moduleDescription Spare part number4096-MB (PC2-6400, 800-MHz, DDR2) 494009-0012048-MB (PC2-6400, 800-MHz, DDR2) 494008-0011024-MB (PC2-6400, 8

4. Remove the memory module (2) by pulling the module away from the slot at an angle.NOTE: Memory modules are designed with a notch (3) to prevent inc

WLAN moduleDescription Spare part numberFor use in non-iAMT models: Intel WiFi Link 5100 802.11a/b/g/n WLAN module for use in all countries and regio

3. Remove the WLAN module (3) by pulling the module away from the slot at an angle.NOTE: WLAN modules are designed with a notch (4) to prevent incorre

Grounding guidelines ... 35Electrostatic dischar

Optical driveDescription Spare part numberDVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe 493990-001Blu-ray ROM DVD+/-RW SuperMu

7. Remove the optical drive bracket (2).Reverse this procedure to reassemble and install an optical drive.Component replacement procedures 53

KeyboardNOTE: The keyboard spare part kit includes a keyboard cable.For use in: Spare part number For use in: Spare part numberBelgiumBrazilThe Czech

2. Loosen the four Phillips PM2.5×9.0 captive screws that secure the keyboard to the computer.3. Turn the computer right-side up, with the front towar

6. Release the ZIF connector (3) to which the pointing stick cable is attached, and disconnect thepointing stick cable (4) from the system board.7. Re

RTC batteryNOTE: Removing the RTC battery and leaving it uninstalled for 5 or more minutes causes allpasswords and CMOS settings to be cleared.Descrip

Switch coverDescription Spare part numberSwitch cover (includes LED board and cable and power button board) 493986-001Before removing the switch cover

7. Remove the switch cover (3) by lifting it straight up.Reverse this procedure to install the switch cover.Component replacement procedures 59

FanDescription Spare part numberFan 494000-001Before removing the fan, follow these steps:1. Shut down the computer. If you are unsure whether the com

Description Spare part numberGraphics card heat sink for use in computer models with nVidia graphics cards 494011-001Graphics card heat sink for use i

System Configuration menu ... 956 SpecificationsComputer s

2. Lift the heat sink up slightly and toward the front of the computer (1) to disengage it from the systemboard, and then lift the heat sink from the

Graphics cardNOTE: The spare parts kit for the graphics card includes replacement thermal material.Description Spare part numberATI Mobility FireGL V5

3. Remove the graphics card by sliding it away from the graphics card slot at an angle (3).NOTE: The graphics card is designed with a notch to preven

Processor heat sinkNOTE: The processor heat sink spare part kit includes replacement thermal material.Description Spare part numberFor use only with c

3. Release the processor heat sink by sliding it to the right until it clears the base enclosure, and thenlift the heat sink up and out of the compute

ProcessorNOTE: The processor spare part kit includes replacement thermal material.Description Spare part numberIntel Core2 Extreme QX9300 2.53-GHz pro

2. Lift the processor (2) straight up and remove it.NOTE: The gold triangle (3) on the processor must be aligned with the triangle (4) embossed onthe

Display assemblyNOTE: All display assembly spare part kits include 3 WLAN antenna transceivers and cables.Description Spare part number17.0-inch, WUXG

4. Remove the PM2.5×4.0 screw (3) from the battery bay.5. Turn the computer right-side up, with the front toward you and open as far as possible.6. Di

9. Disconnect the camera cable (2) from the system board.CAUTION: The display assembly will be unsupported when the following screws are removed.To pr

Recovering the operating system and programs ... 1339 Connector pin assignments1394 ...

13. If it is necessary to replace the display bezel or display hinges, remove the six screw covers (1)and six Torx T8M2.5×6.0 screws (2) that secure t

16. Remove the display panel from the display enclosure by lifting it straight up (2). The displayenclosure is available using spare part number 49589

19. If it is necessary to replace the display cable, disconnect the cable from the connector (1), and thenremove the cable from the display enclosure

Camera moduleDescription Spare part numberCamera module (includes flex cable) 494030-001Before removing the camera module, follow these steps:1. Shut

4. Use a flat-blade screwdriver to loosen tape that secures the camera module board to the displayenclosure, and then remove the board.Reverse this pr

Top coverNOTE: The top cover spare part kit includes a fingerprint reader board and cable.Description Spare part numberTop cover (includes TouchPad, T

3. Remove the 12 Torx T8M2.5×9.0 screws (1) and two PM2.5×4.0 screws (2) that secure the topcover to the base enclosure.4. Turn the computer right-sid

6. Remove the one Torx T8M2.5×9.0 screw (1) and the three PM2.5×4.0 screws (2) that secure thetop cover to the computer.7. Lift the front edge of the

Media card reader/audio boardDescription Spare part numberMedia card reader/audio board 493978-001Before removing the media card reader/audio board, f

USB/eSATA boardDescription Spare part numberUSB/eSATA board (includes cable) 493981-001Before removing the USB/eSATA board, follow these steps:1. Shut

1 Product descriptionCategory DescriptionProduct Name HP EliteBook 8730w Mobile WorkstationProcessors Intel® Core™2 Duo processors T9600 2.80-GHz pro

Reverse this procedure to install the USB/eSATA board.Speaker assemblyDescription Spare part numberSpeaker assembly 494029-001Before removing the spea

Reverse this procedure to install the speaker assembly.Modem moduleDescription Spare part numberModem module for use in all countries and regions exce

3. Disconnect the modem module cable (3) from the modem module.4. Remove the modem module.Reverse this procedure to install the modem module.System bo

f. Switch cover (see Switch cover on page 58)g. Fan (see Fan on page 60)h. Graphics card heat sink (see Graphics card heat sink on page 60)i. Graphics

3. Disconnect the modem cable from the system board:4. Disconnect the microphone cable from the system board.5. Disconnect the RJ-11 cable from the sy

7. Remove the system board (3) by sliding it away from the base enclosure at an angle.Reverse this procedure to install the system board.ExpressCard a

j. Processor heat sink (see Processor heat sink on page 65)k. Display assembly (see Display assembly on page 69)l. Top cover (see Top cover on page 77

6. Remove the ExpressCard assembly from the system board (2).Reverse this procedure to install the ExpressCard assembly.Component replacement procedur

5 Computer SetupStarting Computer SetupComputer Setup is a preinstalled, ROM-based utility that can be used even when the operating systemis not worki

To exit Computer Setup menus, choose one of the following methods:●To exit Computer Setup menus without saving your changes, click the Exit icon in th