HP DeskJet 400 User Manual

1 To further troubleshoot your printer please visit: http://www.inkjet411.com HP Inkjet Printer Diagnostic Tests The internal HP printer self-tes

10 To further troubleshoot your printer please visit: http://www.inkjet411.com NOTE: A good HP 93/95/97 color cartridge should display 600 good no

11 To further troubleshoot your printer please visit: http://www.inkjet411.com NOTE 3: Ensure the top cover is closed and that the interlock switc

12 To further troubleshoot your printer please visit: http://www.inkjet411.com 4. Release both buttons. The 10-tap test prints. 5. Review test p

13 To further troubleshoot your printer please visit: http://www.inkjet411.com 10. Press the ‘RESUME’ button (Down Arrow) once. 11. Release the

14 To further troubleshoot your printer please visit: http://www.inkjet411.com 4. Release the ‘Power’ button. 5. The 'Tap 41' diagnost

15 To further troubleshoot your printer please visit: http://www.inkjet411.com 3. Press and HOLD the Power button, press ‘Cancel’ (X) button 4 ti

16 To further troubleshoot your printer please visit: http://www.inkjet411.com Deskjet F2400/F4400/F4500 Printer series (HP 60/60XL ink cartridges

17 To further troubleshoot your printer please visit: http://www.inkjet411.com HP PSC Printers NOTE 1: HP Self-Test Reports (older HP printer mod

18 To further troubleshoot your printer please visit: http://www.inkjet411.com 7. Press and release the Copies button. 8. Press and release the

19 To further troubleshoot your printer please visit: http://www.inkjet411.com Tap 41 Cartridge Health Diagnostics Test: 1. Press and HOLD the

2 To further troubleshoot your printer please visit: http://www.inkjet411.com HP Deskjet Printers Print the HP Self-Test Report (older HP printer

20 To further troubleshoot your printer please visit: http://www.inkjet411.com cartridge is either empty, clogged or electrically damaged (black i

21 To further troubleshoot your printer please visit: http://www.inkjet411.com Bypass “Align Print Cartridge" error: (further validation req

22 To further troubleshoot your printer please visit: http://www.inkjet411.com PSC 2350, 2335, 2355xi, (HP 94, 95, 97 & 99 cartridges)…. HP 9

23 To further troubleshoot your printer please visit: http://www.inkjet411.com Printer Reset (i.e. “Ink System Failure” message) 1. Press and H

24 To further troubleshoot your printer please visit: http://www.inkjet411.com HP Photosmart Printers How to print the Self-Test Report: http://h

25 To further troubleshoot your printer please visit: http://www.inkjet411.com 3. Press the Menu button. 4. Press the Up/Down arrow button to hi

26 To further troubleshoot your printer please visit: http://www.inkjet411.com 7. Select Ok. Within one minute the Tap 41 diagnostic test pattern

27 To further troubleshoot your printer please visit: http://www.inkjet411.com 1. Press the * and # keys simultaneously. 2. Enter 123 (or 124) a

28 To further troubleshoot your printer please visit: http://www.inkjet411.com 12. “Enter Special Key Combo” will be displayed. 13. Press 123 to

29 To further troubleshoot your printer please visit: http://www.inkjet411.com 2. Place a paper towel under the PRINTHEAD assembly. 3. You’ll s

3 To further troubleshoot your printer please visit: http://www.inkjet411.com 2. Press and hold down the RESUME button until the printer starts p

30 To further troubleshoot your printer please visit: http://www.inkjet411.com to help recover the ink system*. Refer to instructions and video p

31 To further troubleshoot your printer please visit: http://www.inkjet411.com NOTE: Ideally, a good Color cartridge will have/display 300 nozzles

32 To further troubleshoot your printer please visit: http://www.inkjet411.com 10. Select Ok. Within one minute the Tap 41 (or 43) diagnostic test

33 To further troubleshoot your printer please visit: http://www.inkjet411.com isolate the problem to one of the ink cartridges. The ‘Current&apos

34 To further troubleshoot your printer please visit: http://www.inkjet411.com 7. Select Ok (‘code = 0’ will be displayed); click and hold Right

35 To further troubleshoot your printer please visit: http://www.inkjet411.com 10. Select Ok. Within one minute the Tap 41 (or 43) diagnostic tes

36 To further troubleshoot your printer please visit: http://www.inkjet411.com 1. Turn ON the printer. 2. Press and Hold the “Print Photos” &

37 To further troubleshoot your printer please visit: http://www.inkjet411.com Tap 43 Cartridge Health Diagnostics Test (validation in process;

38 To further troubleshoot your printer please visit: http://www.inkjet411.com Photosmart C4200-C4300 Printer series (HP 74/75 ink cartridges) H

39 To further troubleshoot your printer please visit: http://www.inkjet411.com 1. Load Letter/A4-size paper into paper feed tray. 2. If any ligh

4 To further troubleshoot your printer please visit: http://www.inkjet411.com Deskjet 700 series printers (HP 23, 45 Ink Cartridges) Deskjet 710c

40 To further troubleshoot your printer please visit: http://www.inkjet411.com 3. Touch the Menu button next to Support in the upper-right corner

41 To further troubleshoot your printer please visit: http://www.inkjet411.com Internal Self Test Page: 1. Ensure that the memory card has been r

42 To further troubleshoot your printer please visit: http://www.inkjet411.com 11. Test printer by sending a print job. Printer Reset Procedure

43 To further troubleshoot your printer please visit: http://www.inkjet411.com Cartridge Error Bypass (Emergency Printing Only - see video: http

44 To further troubleshoot your printer please visit: http://www.inkjet411.com 2. Enter ‘123’ on keypad. 3. At ‘Service’ menu, click the Right

45 To further troubleshoot your printer please visit: http://www.inkjet411.com 2. Make sure the printer is turned on. 3. Make sure plain paper i

46 To further troubleshoot your printer please visit: http://www.inkjet411.com NOTE: The Tap 10 extended self-test print may also be initiated via

47 To further troubleshoot your printer please visit: http://www.inkjet411.com PhotoSmart Premium C309c, C309a, C309n, C310a, C310b, C310c, C410a,

48 To further troubleshoot your printer please visit: http://www.inkjet411.com b. Use a random button pressing technique to gain access to ‘Su

49 To further troubleshoot your printer please visit: http://www.inkjet411.com HP Officejet/Officejet PRO Printers How to print the Self-Test

5 To further troubleshoot your printer please visit: http://www.inkjet411.com 1. Turn the printer on. 2. Press and hold the POWER button. 3. Pr

50 To further troubleshoot your printer please visit: http://www.inkjet411.com Officejet 4500 Printer series (HP 901/901XL ink cartridges) HP 901

51 To further troubleshoot your printer please visit: http://www.inkjet411.com NOTE 2: If the Manufacturing Menu comes up, select ‘Underware’ Menu

52 To further troubleshoot your printer please visit: http://www.inkjet411.com 5. Reinstall ink cartridge(s). 6. Activate the ‘Clean Printhead’

53 To further troubleshoot your printer please visit: http://www.inkjet411.com 1. Press * and # keys at same time 2. Enter 124 (or 1234). The ‘U

54 To further troubleshoot your printer please visit: http://www.inkjet411.com The Test page includes a nozzle pattern with a rectangular outline

55 To further troubleshoot your printer please visit: http://www.inkjet411.com Officejet 6500 Printer series (HP 920/920XL ink cartridges) HP 920

56 To further troubleshoot your printer please visit: http://www.inkjet411.com NOTE 2: The Tap 10 self-test print (or extended self-test) also be

57 To further troubleshoot your printer please visit: http://www.inkjet411.com 7. Perform a 'Clean Printhead' from the printer's

58 To further troubleshoot your printer please visit: http://www.inkjet411.com OfficeJet 6600, 6700, 6700 Premium – with Touchscreens (HP 932-93

59 To further troubleshoot your printer please visit: http://www.inkjet411.com 2. Press support menu 3. Press right hand arrow 7 times to report

6 To further troubleshoot your printer please visit: http://www.inkjet411.com 3. Press the Cancel (X) button 4 times 4. Press the Scan button on

60 To further troubleshoot your printer please visit: http://www.inkjet411.com Print Tap 41 PRINTHEAD TEST REPORT Health Diagnostics 1. Press an

61 To further troubleshoot your printer please visit: http://www.inkjet411.com - Remove all four (4) ink cartridges and both PRINTHEADs from the

62 To further troubleshoot your printer please visit: http://www.inkjet411.com 3. On the front panel of the printer, press the key sequence combo

63 To further troubleshoot your printer please visit: http://www.inkjet411.com cartridge. Faded, streaked or missing lines in the other colors ind

64 To further troubleshoot your printer please visit: http://www.inkjet411.com NOTE 2: Providing the color cartridge is partially functioning, the

65 To further troubleshoot your printer please visit: http://www.inkjet411.com Tap 41 Cartridge Health Diagnostics (see video http://inkjet411.com

66 To further troubleshoot your printer please visit: http://www.inkjet411.com HP Officejet and PSC all-in-one 1. Verify that the unit is switche

67 To further troubleshoot your printer please visit: http://www.inkjet411.com Hot Water Printhead Flush/Soak All 4, 5, & 6 Ink Cartridge Pri

68 To further troubleshoot your printer please visit: http://www.inkjet411.com 5. Install the printhead and cartridges into the printer. You may

7 To further troubleshoot your printer please visit: http://www.inkjet411.com 13. Check the 4th line at the top of the printed report; an electri

8 To further troubleshoot your printer please visit: http://www.inkjet411.com Deskjet 3900 Printer series (HP 21/22 Ink Cartridges) HP 21/22 Ink

9 To further troubleshoot your printer please visit: http://www.inkjet411.com NOTE 2: Ideally, a good Color cartridge will display 300 nozzle