HP P1230 User Manual download pdf (Page 23)

A–4 User’s Guide

Troubleshooting

Using the Worldwide Web

Before contacting customer services, refer to the support Web site

at:

http://www.hp.com/support

Preparing to call Technical Support

If you cannot solve a problem using the troubleshooting tips in

this section, you may need to call technical support. Have the

following information available when you call:

■ The monitor

■ Monitor model number (on front and back panel)

■ Serial number for the monitor (on back panel)

■ Purchase date on invoice

■ Conditions under which the problem occurred

■ Error messages received

■ Hardware configuration (found on Windows Control Panel)

■ Hardware and software you are using

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HP P1230 User Manual Page 23