User Guide
Icon DescriptionLists open apps.Snaps open apps.Switches between open apps.Shows the available commands in an open app.Shows or hides the desktop.Open
Icon DescriptionMutes or restores speaker sound.Decreases speaker volume incrementally as long as you hold down the key.Increases speaker volume incre
4 Protecting your computerYour computer includes features that help protect the integrity of your system and its data from unauthorized access. Review
5 TroubleshootingIf you have problems using any peripheral devices such as a monitor, or a printer, with your computer, for more extensive troubleshoo
Symptom Possible solutionPress and hold the power button on the computer for 5 or more seconds to turn off the computer, and then press the power butt
Keyboard and mouse (with cable)Symptom Possible solutionKeyboard commands and typing are not recognized by the computerUse the mouse to turn off the c
Symptom Possible solution2. Confirm that the mouse is on (A), and then press and hold the Connect button (B) on the underside of the mouse for 5 to 10
Symptom Possible solutionTurn off your computer, and then disconnect and reconnect the speakers. Be sure that the speakers are connected to an audio j
Software troubleshootingSymptom Possible solutionTo resolve software problems, try these methods:●Turn the computer off completely, and then turn it o
Symptom Possible solutionTo revert to an earlier version of a driver, select Roll Back Driver, and then follow the on-screen instructions.Microsoft Sy
© Copyright 2014 Hewlett-Packard Development Company, L.P.Microsoft and Windows are U.S. registered trademarks of the Microsoft group of companies.The
6 System RecoverySystem Recovery completely erases and reformats the hard drive, deleting all data files you have created, and then reinstalls the ope
5. Select HP Recovery Environment, and then click OK to restart.6. Select System Recovery.7. Follow the on-screen instructions.NOTE: If your system do
Or, if the computer is not responding, press and hold the power button for approximately 5 seconds, or until the computer turns off.4. Disconnect all
Creating recovery mediaTo create recovery discs:1. Close all open programs.2. From the Start screen, type recovery, and then select HP Recovery Manage
7 MaintenanceIt is important that you perform simple maintenance of your computer to be sure that it works at peak performance.Schedules and tasksFoll
Cleaning your computerUse the following products to safely clean your computer:●Dimethyl benzyl ammonium chloride 0.3 percent maximum concentration (f
Cleaning the keyboard or mouseWARNING! To reduce the risk of electric shock or damage to internal components, do not use a vacuum cleaner attachment t
8 Using HP PC Hardware Diagnostics (UEFI)HP PC Hardware Diagnostics is a Unified Extensible Firmware Interface (UEFI) that allows you to run diagnosti
9 SpecificationsOperating specificationsNOTE: To determine the exact electrical ratings of your computer, refer to the computer ratings label, located
10 Support informationHow to get helpHP support can help you get the most from your computer. You will find what you need with tools located on your c
Table of contents1 Getting information ...
Customer support for repairsIf your computer needs to be repaired, or to have parts replaced, you have two choices:●You can easily replace many of you
IndexAaction keys 5Ccaring for your computer 21cleaning your computer 21computersecurity features 8troubleshooting 9Ffn key 5HHelp and Support 1, 25ho
9 Specifications ...
1 Getting informationTasks Instructions●Set up your computer Setup Instructions or Quick Setup poster– or –See Setting up your computer on page 3.●Con
Tasks InstructionsGo to http://welcome.hp.com/country/us/en/wwcontact_us.html.●Find ergonomic information Safety & Comfort Guide:From the Start sc
2 Setting up your computerWARNING! To reduce the risk of electrical shock or damage to your equipment:●Place the computer in a location away from wate
NOTE: Use only licensed original software. Installing copied software could result in an unstable installation, infect the computer with a virus, or b
3 Navigating the screenYou can navigate the computer screen in the following ways:●Using touch gestures (select models only)●Using the keyboard and mo
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