HP M127fn User Manual

LASERJET PRO MFPUser GuideM125-126 M127-128 M127-128

Product comparison M125a, M125r,M125ra, M126aM125nw,M125rnw,M126nwM127fn, M128fn M127fp, M128fp M127fw, M128fwPaper handling Input tray (150-sheet ca

Optimize for text or picturesThe following copy-quality settings are available:●Auto Select: Use this setting when you are not concerned about the qua

Clean the pickup rollers and separation pad in the document feederIf the document feeder experiences paper-handling problems, such as jams or multiple

Improve fax image quality●Check the scanner glass for dirt or smudges●Check the send-fax resolution setting●Check the lightness/darkness setting●Check

3. Select Advanced Setup, and then select Fax Resolution.4. Select the desired resolution setting, and then touch OK.Check the lightness/darkness sett

Check the Fit-to-Page settingIf the product printed a fax job off the page, turn on the fit-to-page feature from the product control panel.NOTE: Make

2. Use a moist, lint-free cloth to wipe both pickuprollers and the separation pad to remove dirt.CAUTION: Do not use abrasives, acetone,benzene, ammon

Solve wired network problemsCheck the following items to verify that the product is communicating with the network. Before beginning,print a configura

a. Open a command-line prompt on your computer. For Windows, click Start, click Run, type cmd,and then press Enter.b. Type ping followed by the IP add

Solve wireless network problems●Wireless connectivity checklist●The product does not print after the wireless configuration completes●The product does

The product does not print after the wireless configuration completes1. Make sure that the product is turned on and in the ready state.2. Turn off any

M125a, M125r,M125ra, M126aM125nw,M125rnw,M126nwM127fn, M128fn M127fp, M128fp M127fw, M128fwPrint Prints 20 pagesper minute (ppm)on A4-size paperand

The wireless network is not functioning1. Make sure that the network cable is not connected.2. To verify if the network has lost communication, try co

●Keep the wireless devices away from large metal objects, such as filing cabinets, and otherelectromagnetic devices, such as microwaves and cordless t

Solve fax problems●Check the hardware setup●Faxes are sending slowly●Fax quality is poor●Fax cuts off or prints on two pagesCheck the hardware setup●S

f. When the download is complete, follow the on-screen instructions to install and run the utility.The utility checks for firmware updates for your HP

LCD control panel Touchscreen control panel1. On the product control panel, press the Setup button.2. Select Fax Setup, and then select All Faxes.3.

Fax cuts off or prints on two pages●Set the Default Paper Size setting. Faxes print on a single size of paper based on the Default Paper Sizesettings.

108 Chapter 8 Solve problems ENWW

9 Parts, supplies, and accessories●Order parts, accessories, and supplies●Customer self-repair parts●AccessoriesGo to www.hp.com/support/ljMFPM125seri

Order parts, accessories, and suppliesHP original toner cartridges and paper www.hp.com/go/suresupplyOrder genuine HP parts or accessorieswww.hp.com/b

IndexAaccessoriesordering 110part numbers 110AirPrint 32applicationsdownloading 57Apps menu 57Bbins, outputlocating 4Ccartridgereplacing 68checklistwi

Product viewsProduct front view1 26345 71 Output bin2 Scanner3 Power on/off button4 Control panel (tilts up for easier viewing and type varies by mode

mediasupported sizes 12memoryincluded 2multiple pages per sheetprinting (Mac) 29printing (Windows) 23Nnetworkpassword, changing 62password, setting 62

© 2013 Hewlett-Packard Development Company, L.P.www.hp.com*CZ172-90910**CZ172-90910*CZ172-90910

Product back view1432561 Slot for cable-type security lock2 Hi-Speed USB 2.03 Ethernet port4 Power connection5 Fax "line in" port for attach

Control panel overview●M125a, M125r, M125ra, M126a●M125nw, M125rnw, M126nw●M127fn, M128fn, M127fp, M128fp●M127fw and M128fw●Control-panel Home screen

10 Back button Returns to the previous screen11 Start Copy button Starts a copy jobM125nw, M125rnw, M126nw1432 59861071112131 Wireless button Enable/D

M127fn, M128fn, M127fp, M128fp1432 598610711121314151 Start Fax button Starts a fax job2 Setup button Opens the Setup menu3 Left arrow button Moves th

M127fw and M128fw1982457631 Touchscreen display Provides access to the product features and indicates the current status of the product2 Help button a

Control-panel Home screen (touchscreen only)The Home screen provides access to the product features, and it indicates the product status.NOTE: Dependi

2 Paper trays●Supported paper sizes and types●Load the input trayGo to www.hp.com/support/ljMFPM125series, www.hp.com/support/ljMFPM126series, www.hp.

Supported paper sizes and types●Supported paper sizes●Supported paper typesSupported paper sizesNOTE: To obtain the best results, select the correct p

Supported paper typesNOTE: To obtain the best results, select the correct paper size and type in the print driver before printing.●Plain●Light 60–74g●

Load the input trayNOTE: When you add new paper, make sure that you remove all of the paper from the input tray andstraighten the stack. Do not fan th

Table 2-1 Input tray paper orientationPaper type Duplex mode How to load paperPreprinted or letterhead 1–sided printing or 2–sided printing Face-upTo

Tray adjustment for small paper sizesTo print on paper shorter than 185 mm (7.3 in), use the short-paper extender to modify the input tray.1. Remove t

4. Push the paper into the product until it stops, andthen push the paper length guide in so theextender tool supports the paper. 5. When finished pri

18 Chapter 2 Paper trays ENWW

3Print●Print tasks (Windows)●Print tasks (Mac OS X)●Web-based printing●Set up HP Wireless Direct PrintingGo to www.hp.com/support/ljMFPM125series, www

Print tasks (Windows)●How to print (Windows)●Manually print on both sides (Windows)●Print multiple pages per sheet (Windows)●Select the paper type (Wi

3. Click or tap the Layout tab. 4. Select the appropriate duplex option from thePrint on Both Sides Manually drop-down list,and then click or tap the

HP LaserJet Pro MFP M125, M126, M127,M128User Guide

6. Retrieve the printed stack from the output bin,and place it with the printed-side facing down,top edge first in the input tray. 7. At the computer,

Print multiple pages per sheet (Windows)1. From the software program, select the Printoption. 2. Select the product from the list of printers, andthen

5. Select the correct number of pages per sheetfrom the Pages per sheet drop-down list, andthen click or tap the Advanced button. 6. Select the correc

7. Select the correct Page Borders option from thedrop-down list, click or tap the OK button to closethe Advanced Options dialog box, and then clickor

3. Click or tap the Paper/Quality tab. 4. From the Media: drop-down list, select thecorrect paper type, and then click or tap the OKbutton to close t

●Select the paper size●Select the page orientation●Create a booklet●Select the quality settings●Select page bordersENWW Print tasks (Windows) 27

Print tasks (Mac OS X)●How to print (Mac OS X)●Manually print on both sides (Mac OS X)●Print multiple pages per sheet (Mac OS X)●Select the paper type

6. Retrieve the printed stack from the output bin, and place it with the printed-side facing down, top edgefirst in the input tray.7. At the computer,

●Create and use printing shortcuts or presets●Select the paper size, or use a custom paper size●Select the page orientation●Create a booklet●Scale a d

Web-based printingSeveral options are available for remote printing over the Internet.HP ePrintUse HP ePrint to print documents by sending them as an

Copyright and License© 2013 Copyright Hewlett-PackardDevelopment Company, L.P.Reproduction, adaptation, or translationwithout prior written permission

registered to your HP Connected account. The target HP product can be at your desk or in a remote location,such as a branch office or across the globe

Set up HP Wireless Direct PrintingNOTE: This feature is available with wireless models only and the product might require a firmware updateto use this

34 Chapter 3 Print ENWW

4Copy●Make a copy●Copy on both sides (duplex)●Optimize copy qualityGo to www.hp.com/support/ljMFPM125series, www.hp.com/support/ljMFPM126series, www.h

Make a copyLCD control panel1. Load the document on the scanner glass according to the indicators on the product.2. Close the scanner.3. At the produc

Copy on both sides (duplex)1. Load the document on the scanner glass according to the indicators on the product.2. Close the scanner.3. Start the copy

Optimize copy qualityThe following copy-quality settings are available:●Auto Select: Use this setting when you are not concerned about the quality of

5Scan●Scan by using the HP Scan software (Windows)●Scan by using the HP Scan software (Mac OS X)Go to www.hp.com/support/ljMFPM125series, www.hp.com/s

Scan by using the HP Scan software (Windows)Use the HP Scan software to initiate scanning from software on your computer. You can save the scannedimag

Scan by using the HP Scan software (Mac OS X)Use the HP Scan software to initiate scanning from software on your computer.1. Load the document on the

Table of contents1 Product introduction ...

42 Chapter 5 Scan ENWW

6Fax●Connect and configure the product for fax●Send a fax●Create, edit, and delete speed-dial entriesGo to www.hp.com/support/ljMFPM125series, www.hp.

Connect and configure the product for fax●Connect the product●Configure the product●Install the HP Fax software (Windows, optional)Connect the product

Configure the productHow you configure the product varies depending on whether you set it up for standalone fax, with ananswering machine, or with an

4. Select the 12-hour clock or 24-hour clock.5. Use the keypad to enter the current time, and then touch the OK button.6. Select the date format.7. Us

Touchscreen control panel1.From the Home screen on the product control panel, select Setup .2. Select Fax Setup, and then select Fax Set-Up Utility.3.

Configure for an answering machineIf you connect a telephone answering machine to the product, you need to configure the Rings to Answer andAnswer Mod

4. Make sure that the On option is selected.With this setting turned on, you can alert the product to pick up the incoming fax call by pressing 1-2-3s

Install the HP Fax software (Windows, optional)With the HP Fax software, you can fax electronic documents from a computer if you meet the followingreq

Send a fax●Send a fax by dialing manually from the product control panel●Send a fax using the HP software (Windows)CAUTION: To prevent damage to the p

Additional printing information ... 29Web-based p

3. Use the keypad to enter the fax number.NOTE: To use access codes, credit cards, or calling cards, you must dial the fax number manually toallow for

Create, edit, and delete speed-dial entriesYou can store frequently dialed fax numbers (up to 100 entries) as speed-dial entries.●Create and edit spee

3. Select Delete Entry.4. Select the entry you want to delete, and then touch the OK button.NOTE: If you want to delete all speed-dial entries, select

7 Manage the product●Change the product connection type (Windows)●Use HP Web Services applications (touchscreen models only)●HP Device Toolbox (Window

Change the product connection type (Windows)If you are already using the product and you wish to change the way it is connected, use the Reconfigureyo

Use HP Web Services applications (touchscreen models only)Several innovative applications are available for this product that you can download directl

HP Device Toolbox (Windows)Use the HP Device Toolbox for Windows to check product status or to view or change product settings fromyour computer. This

Tab or section DescriptionFax tab●Phone Book: Add or delete entries in the fax phone book.●Junk Fax List: Set fax numbers to block from sending faxes

HP Utility for Mac OS XUse the HP Utility for Mac OS X to view or change product settings from your computer.You can use the HP Utility when the produ

Menu Item Description File Upload Transfer files from the computer to the product. You can uploadthe following types of files:●HP LaserJet printer co

HP Utility features ... 60Pr

Product security featuresThe product supports security standards and recommended protocols that help you keep the product secure,protect critical info

4. Enter the new password in the New Password box and in the Verify Password box.5. At the bottom of the window, click the Apply button to save the pa

Economy settings●Print with EconoMode●Configure the Sleep/Auto Off After settingPrint with EconoModeThis product has an EconoMode option for printing

Touchscreen control panel1.From the Home screen on the product control panel, touch the Setup button.2. Open the following menus:●System Setup●Energy

A Cartridge is low or Cartridge is very low message displays onthe product control panelA Cartridge is low or Cartridge is very low message displays o

●Black Cartridge●Very Low Setting3. Select one of the following options:●Select the Stop option to set the product to stop printing until you replace

Replace the toner cartridgeWhen a toner cartridge approaches the end of useful life, you are prompted to order a replacement. You cancontinue printing

4. Remove the new toner cartridge from the bag.Place the used toner cartridge in the bag forrecycling. 5. Grasp both sides of the toner cartridge andd

7. Align the toner cartridge with the tracks insidethe product, and then insert the toner cartridgeuntil it is firmly seated. 8. Close the top cover.

8 Solve problems●Control panel help system (touchscreen models only)●Restore the factory-set defaults●Solve paper feed or jam problems●Clear jams from

Improve fax image quality ...

Control panel help system (touchscreen models only)The product has a built-in Help system that explains how to use each screen. To open the Help syste

Restore the factory-set defaultsRestoring the factory-set defaults returns all of the product and network settings to the factory defaults. Itwill not

Solve paper feed or jam problemsIf the product has recurring problems with paper feeding or with jams, use the following information toreduce the numb

a. From the Home screen on the product control panel, touch the Setup button.b. Touch the Service menu.c. Touch the Cleaning Page button.d. Load pla

Clear jams from the input trayA Jam in tray 1. Clear Jam and press [OK] message displays on the product control panel.1. Remove any loose paper from t

4. Remove the toner cartridge. 5. Remove any jammed paper visible in the inputtray area. Use both hands to remove jammedpaper to avoid tearing the pa

7. Reinsert the toner cartridge. 8. Close the top cover. 9. Lower the scanner assembly. 78 Chapter 8 Solve problems ENWW

Clear jams in the toner-cartridge areaA Jam in cartridge area message displays on the product control panel.1. Lift the scanner assembly. 2. Open the

4. Remove any jammed paper from the toner-cartridge area. Use both hands to removejammed paper to avoid tearing the paper. 5. Reinsert the toner cartr

6. Close the top cover. 7. Lower the scanner assembly. ENWW Clear jams in the toner-cartridge area 81

1 Product introduction●Product comparison●Product views●Control panel overviewGo to www.hp.com/support/ljMFPM125series, www.hp.com/support/ljMFPM126se

Clear jams in the output binA Jam in output bin message displays on the product control panel.1. Lift the scanner assembly. 2. Open the top cover. 3

4. Remove the toner cartridge. 5. Remove any jammed paper from the toner-cartridge area. 6. Reinsert the toner cartridge. ENWW Clear jams in the out

7. Close the top cover. 8. Lower the scanner assembly. 84 Chapter 8 Solve problems ENWW

Clear jams in the document feederA Jam in the document feeder message displays on the product control panel.1. Remove any loose paper from the input t

5. Remove any jammed paper. 6. Close the jam-access cover. 7. Close the document-feeder input tray. 86 Chapter 8 Solve problems ENWW

Improve print quality●Print from a different software program●Set the paper-type setting for the print job●Check the toner-cartridge status●Print a cl

3. By default, the print driver displays the Copies & Pages menu. Open the menus drop-down list, and thenclick the Finishing menu.4. Select a type

3. Touch the Cleaning Page button.4. Load plain letter or A4 paper when you are prompted.5. Touch the OK button to begin the cleaning process.The prod

Check the product environmentVerify that the product is operating within the environmental specifications listed in the product Warrantyand Legal Guid

Improve copy and scan qualityCheck the scanner glass for dirt and smudgesOver time, specks of debris might collect on the scanner glass and white plas