HP Stream Notebook - 14-z000na (ENERGY STAR) Specifications

HP Stream Notebook PCMaintenance and Service GuideIMPORTANT! This document is intended forHP authorized service providers only.

Computer major componentsNOTE: HP continually improves and changes product parts. For complete and current information onsupported parts for your comp

Item Component Spare part number(1) Display assembly: The display assembly is spared at the subcomponent level only. For more display assembly spare p

Item Component Spare part number Includes 64-GB of eMMC for use in models with Windows 8.1 Standard 788084-501 Includes 32-GB of eMMC for use in mod

Display assembly subcomponentsItem Component Spare part number(1) Display bezel: In silver finish 783043-001 In purple finish 786041-001 In green

Miscellaneous partsComponent Spare part number45-W HP Smart AC adapter (non-PFC, RC, 4.5-mm) 741727-00165-W HP Smart AC adapter (non-PFC, RC, 4.5-mm)

Spare part number Description755530-011 Power cord for use in Australia (3-pin, black, 1.83-m)755530-021 Power cord for use in Europe (3-pin, black, 1

Spare part number Description783051-131 Keyboard/top cover in silver finish for use in Portugal (includes keyboard cable)783051-141 Keyboard/top cover

Spare part number Description786043-061 Keyboard/top cover in purple finish for use in Italy (includes keyboard cable)786043-071 Keyboard/top cover in

Spare part number Description788088-071 Keyboard/top cover in green finish for use in Spain (includes keyboard cable)788088-131 Keyboard/top cover in

3 Removal and replacement preliminaryrequirementsTools requiredYou will need the following tools to complete the removal and replacement procedures:●F

© Copyright 2014 Hewlett-PackardDevelopment Company, L.P.Android is a U.S. registered trademark ofAndroid Corporation. Bluetooth is a trademarkowned b

An electronic device exposed to ESD may not be affected at all and can work perfectly throughout a normalcycle. Or the device may function normally fo

●Store reusable ESD-sensitive parts from assemblies in protective packaging or non-conductive foam.●Use transporters and conveyors made of antistatic

●Nonconductive plastic bags, tubes, or boxes●Metal tote boxes●Electrostatic voltage levels and protective materialsThe following table lists the shiel

4 Removal and replacement procedures forAuthorized Service Provider partsComputer replacement proceduresThis chapter provides removal and replacement

3. Remove the 4 rubber feet.NOTE: The front feet (1) and the rear feet (2) are not interchangeable. Make sure to install thecomputer feet in their pro

Keyboard/top coverNOTE: The keyboard/top cover spare part kit includes the keyboard cable.For use in country or region Spare part number For use in co

For use in country or region Spare part number For use in country or region Spare part numberFor use in Latin America 783051-161 For use in the United

5. Remove the round rubber screw cover (3).NOTE: The oblong rubber screw covers (2) and the round rubber screw cover (3) are notinterchangeable. Make

6. Remove the five Phillips PM1.9×5.7 screws (1) and eight Phillips PM1.9×4.3 screws (2) that secure thekeyboard/top cover to the base enclosure.7. Tu

15. Remove the keyboard/top cover (7) by sliding it away from the computer at an angle.NOTE: The thermal material must be thoroughly cleaned from the

Safety warning noticeWARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not placethe device directly on your

Reverse this procedure to install the keyboard/top cover.24 Chapter 4 Removal and replacement procedures for Authorized Service Provider parts

TouchPadComponent Spare part numberTouchPad (includes cable) 784531-001Before replacing the TouchPad, follow these steps:1. Turn off the computer. If

Power button boardComponent Spare part numberPower button board (includes cable) 761220-001Before replacing the power button board, follow these steps

WLAN moduleComponent Spare part numberRealtek RTL8723BE 802.11b/g/n 1×1 Wi-Fi + Bluetooth 4.0 Combo Adapter 753078-005Before replacing the WLAN module

USB boardComponent Spare part numberUSB board (includes cable, double-sided adhesive, eSATA port, USB port, and SIM slot) 784532-001Before replacing t

Rear speakersComponent Spare part numberRear speakers (include left and right rear speakers and cables) 786042-001Before replacing the rear speakers,

Power connector cableComponent Spare part numberPower connector cable 759919-001Before replacing the power connector cable, follow these steps:1. Turn

BatteryComponent Spare part numberBattery, 3-cell, 32-Wh, 2.96-Ah, Li-ion (includes cable) 752235-005Before replacing the battery, follow these steps:

Reverse this procedure to install the battery.Front speakersComponent Spare part numberFront speakers (include left and right front speakers and cable

System boardNOTE: The system board spare part kit is equipped with a A4u-6400T processor, a graphics subsystem withUMA memory, and 2.0-GB of system me

iv Safety warning notice

4. Disconnect the power connector cable (4) from the system board.5. Remove the four Phillips PM1.9×2.8 screws (1) that secure the system board to the

Heat sinkComponent Spare part numberHeat sink (includes replacement thermal material) 783045-001Before replacing the heat sink, follow these steps:1.

4. Install thermal paste on the following components:Thermal paste is used on the processor (1) and the heat sink (2).Reverse this procedure to instal

5. Remove the display assembly (5).6. If it is necessary to replace the display bezel:The display bezel is available using the following spare part nu

b. Lift the top edge of the display panel (2).c. Swing the display panel up and forward until it rests upside down in front of the display enclosure(1

c. Disconnect the webcam/microphone module cable (3) from the webcam/microphone module.d. Remove the webcam/microphone module.The webcam/microphone mo

b. Remove the display hinges and brackets (4).The display hinges are included in the Display Hinge Kit, spare part number 784530-001.10. If it is nece

b. Release the WLAN antenna cable from the clips (2) built into the right side of thedisplay enclosure.c. Remove the WLAN antenna cable and transceive

5 Specifications Metric U.S.Width 34.4 cm 13.5 inDepth 24.0 cm 9.5 inHeight 1.79 cm 0.7 inWeight 1.75 kg 3.86 lbsTemperatureOperating 5°C to 35°C 41°F

6 Using Setup Utility (BIOS)Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and outputdevices on the

Table of contents1 Product description ...

Downloading a BIOS updateCAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, download andinstall a BIOS update only

7 Using HP PC Hardware Diagnostics (UEFI)HP PC Hardware Diagnostics is a Unified Extensible Firmware Interface (UEFI) that allows you to rundiagnostic

8 Backing up, restoring, and recoveringThis chapter provides information about the following processes. The information in the chapter is standardproc

follow the on-screen instructions. If you use an external optical drive, it must be connected directly to aUSB port on the computer; the drive cannot

For more information, see Recovering using HP Recovery Manager (select models only) on page 48.●On select models, if you want to recover the computer&

To start HP Recovery Manager from the HP Recovery partition:1. From the Start screen, type recovery, select Recovery Manager, and then select HP Recov

9 Power cord set requirementsThe wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120volts AC, or from

Country/region Accredited agency Applicable note numberSouth Korea EK 4Sweden CEMKO 1Switzerland SEV 1Taiwan BSMI 4The United Kingdom BSI 1The United

10 RecyclingWhen a non-rechargeable or rechargeable battery has reached the end of its useful life, do not dispose of thebattery in general household

IndexAAC adapter, spare part number 8antennaremoval 40spare part number 7, 9, 41Antenna Kit, spare part number 7,9, 41audio, product description 1Bbac

5 Specifications ...

serviceability 2storage 1video 1wireless 1product name 1Rrear speakersremoval 29spare part number 6, 10, 29recoveroptions 47recoverydiscs 46, 49HP Rec

1 Product descriptionCategory DescriptionProduct Name HP Stream Notebook PCProcessor AMD A4 Micro-6400T (1.6 GHz/1.0 GHz, DDR3L-1333MHz, 2MB L2 cache)

Category DescriptionAC Smart Pin adapter plug (4.5 mm barrel)Keyboard/pointing devices Full size Dura Coat island-style keyboardTouchpad requirements:

2 Illustrated parts catalogLocating the serial number, product number, and model numberThe computer model number (1), serial number (2), bar code (3),