Maintenance and Service GuideHP Compaq nx6330 Notebook PCDocument Part Number: 416281-001July 2006This guide is a troubleshooting reference used for m
1–4 Maintenance and Service GuideProduct Description1.2 Resetting the ComputerIf the computer you are servicing has an unknown password, follow the st
5–14 Maintenance and Service GuideRemoval and Replacement Procedures3. Loosen the Phillips PM2.0×5.0 screw 1 that secures the memory module compartmen
Removal and Replacement ProceduresMaintenance and Service Guide 5–156. Spread the retaining tabs 1 on each side of the memory module socket to release
5–16 Maintenance and Service GuideRemoval and Replacement Procedures5.8 Optical Drive1. Prepare the computer for disassembly (Section 5.3).2. Position
Removal and Replacement ProceduresMaintenance and Service Guide 5–173. Remove the Torx8 T8M2.5×8.0 screw 1 that secures the optical drive to the compu
5–18 Maintenance and Service GuideRemoval and Replacement Procedures6. If it is necessary to replace the optical drive bracket, remove the two Phillip
Removal and Replacement ProceduresMaintenance and Service Guide 5–195.9 Switch Cover1. Prepare the computer for disassembly (Section 5.3).2. Position
5–20 Maintenance and Service GuideRemoval and Replacement Procedures4. Turn the computer display-side up with the front toward you.5. Open the compute
Removal and Replacement ProceduresMaintenance and Service Guide 5–218. Remove the five Phillips PM2.5×4.0 screws 1 that secure the LED board to the sw
5–22 Maintenance and Service GuideRemoval and Replacement Procedures5.10 Keyboard1. Prepare the computer for disassembly (Section 5.3).2. Remove the s
Removal and Replacement ProceduresMaintenance and Service Guide 5–234. Lift the rear edge of the keyboard and swing it forward until it rests on the p
Product DescriptionMaintenance and Service Guide 1–51.3 Power ManagementThe computer comes with power management features that extend battery operatin
5–24 Maintenance and Service GuideRemoval and Replacement Procedures5. Release the zero insertion force (ZIF) connector 1 to which the LED board cable
Removal and Replacement ProceduresMaintenance and Service Guide 5–255.11 Fan1. Prepare the computer for disassembly (Section 5.3).2. Remove the switch
5–26 Maintenance and Service GuideRemoval and Replacement Procedures5.12 Heat Sink1. Prepare the computer for disassembly (Section 5.3).2. Remove the
Removal and Replacement ProceduresMaintenance and Service Guide 5–275. Loosen the four Torx8 T8M2.0×11.0 screws 1 and the three Phillips PM2.0×8.0 scr
5–28 Maintenance and Service GuideRemoval and Replacement Procedures✎The thermal paste and thermal pads should be thoroughly cleaned from the surfaces
Removal and Replacement ProceduresMaintenance and Service Guide 5–295.13 Processor1. Prepare the computer for disassembly (Section 5.3).2. Remove the
5–30 Maintenance and Service GuideRemoval and Replacement Procedures6. Use a flat-bladed screwdriver to turn the processor locking screw 1 one-half tu
Removal and Replacement ProceduresMaintenance and Service Guide 5–315.14 Internal Memory Module1. Prepare the computer for disassembly (Section 5.3).2
5–32 Maintenance and Service GuideRemoval and Replacement Procedures4. Spread the retaining tabs 1 on each side of the memory module socket to release
Removal and Replacement ProceduresMaintenance and Service Guide 5–335.15 Mini Card WLAN ModuleMini Card WLAN ModuleSpare Part Number Information802.11
1–6 Maintenance and Service GuideProduct Description1.4 External ComponentsThe external components on the front of the computer are shown below and de
5–34 Maintenance and Service GuideRemoval and Replacement Procedures1. Prepare the computer for disassembly (Section 5.3).2. Remove the switch cover (
Removal and Replacement ProceduresMaintenance and Service Guide 5–354. Make note of which antenna cable is attached to which antenna clip on the Mini
5–36 Maintenance and Service GuideRemoval and Replacement Procedures5.16 Display Assembly1. Prepare the computer for disassembly (Section 5.3).2. Remo
Removal and Replacement ProceduresMaintenance and Service Guide 5–375. Position the computer with the rear panel toward you.6. Remove the four Torx8 T
5–38 Maintenance and Service GuideRemoval and Replacement Procedures7. Position the computer with the front toward you.8. Open the computer as far as
Removal and Replacement ProceduresMaintenance and Service Guide 5–39ÄCAUTION: Support the display assembly when removing the following screws. Failure
5–40 Maintenance and Service GuideRemoval and Replacement Procedures5.17 Top Cover1. Prepare the computer for disassembly (Section 5.3), and then remo
Removal and Replacement ProceduresMaintenance and Service Guide 5–413. Remove the following:1 Two rubber screw covers2 Eight Torx8 T8M2.5×8.0 screws3
5–42 Maintenance and Service GuideRemoval and Replacement Procedures4. Turn the computer right-side up with the front toward you.5. Remove the two Tor
Removal and Replacement ProceduresMaintenance and Service Guide 5–436. Lift up the rear edge of the top cover 1 until it disengages from the base encl
Product DescriptionMaintenance and Service Guide 1–73 Battery light Amber: A battery is charging. Green: A battery is close to full charge capacity
5–44 Maintenance and Service GuideRemoval and Replacement Procedures5.18 PC Card Assembly1. Prepare the computer for disassembly (Section 5.3), and th
Removal and Replacement ProceduresMaintenance and Service Guide 5–452. Disconnect the modem module cable 1 from the modem module.3. Remove the three P
5–46 Maintenance and Service GuideRemoval and Replacement Procedures5.19 Modem Module1. Prepare the computer for disassembly (Section 5.3), and then r
Removal and Replacement ProceduresMaintenance and Service Guide 5–472. Turn the PC Card assembly upside down.3. Remove the two Phillips PM2.5×4.0 scre
5–48 Maintenance and Service GuideRemoval and Replacement Procedures5.20 Speaker1. Prepare the computer for disassembly (Section 5.3), and then remove
Removal and Replacement ProceduresMaintenance and Service Guide 5–492. Disconnect the speaker cable 1 from the system board.3. Remove the two Torx8 T8
5–50 Maintenance and Service GuideRemoval and Replacement Procedures5.21 USB Board1. Prepare the computer for disassembly (Section 5.3), and then remo
Removal and Replacement ProceduresMaintenance and Service Guide 5–512. Disconnect the USB board cable 1 from the system board.3. Remove the Torx8 T8M2
5–52 Maintenance and Service GuideRemoval and Replacement Procedures5. If it is necessary to replace the Bluetooth module cable, disconnect the cable
Removal and Replacement ProceduresMaintenance and Service Guide 5–535.22 RTC Battery✎The RTC battery is included in the Plastics Kit, spare part numbe
1–8 Maintenance and Service GuideProduct DescriptionThe external components on the left side of the computer are shown below and described in Table 1-
5–54 Maintenance and Service GuideRemoval and Replacement Procedures2. Disconnect the RTC battery cable 1 from the system board.3. Remove the RTC batt
Removal and Replacement ProceduresMaintenance and Service Guide 5–555.23 System Board✎When replacing the system board, be sure that the following comp
5–56 Maintenance and Service GuideRemoval and Replacement Procedures2. Remove the modem connector 1 from the clip on the base enclosure.3. Disconnect
Removal and Replacement ProceduresMaintenance and Service Guide 5–575. Position the base enclosure with the rear panel toward you.6. Remove the two To
5–58 Maintenance and Service GuideRemoval and Replacement Procedures8. Position the base enclosure with the front toward you.9. Flex the right-rear se
Maintenance and Service Guide 6–16SpecificationsThis chapter provides physical and performance specifications.Table 6-1ComputerDimensions Metric U.S.H
6–2 Maintenance and Service GuideSpecificationsRelative humidity (noncondensing)OperatingNonoperating10% to 90%5% to 95%10% to 90%5% to 95%Maximum alt
SpecificationsMaintenance and Service Guide 6–3Table 6-214.1-inch, WXGA+, TFT DisplayDimensionsHeightWidthDiagonal21.3 cm28.5 cm35.8 cm8.4 in11.2 in14
6–4 Maintenance and Service GuideSpecificationsTable 6-314.1-inch, WXGA, TFT DisplayDimensionsHeightWidthDiagonal21.3 cm28.5 cm35.8 cm8.4 in11.2 in14.
SpecificationsMaintenance and Service Guide 6–5Table 6-4Hard Drives100-GB* 80-GB*DimensionsHeightWidthWeight9.5 mm70 mm99 g9.5 mm70 mm99 gInterface ty
Product DescriptionMaintenance and Service Guide 1–9Table 1-2Left-Side ComponentsItem Component Function1 S-Video-out jack Connects an optional S-Vide
6–6 Maintenance and Service GuideSpecificationsTable 6-4Hard Drives(Continued)60-GB* 60-GB* 40-GB*DimensionsHeightWidthWeight9.5 mm70 mm99 g9.5 mm70 m
SpecificationsMaintenance and Service Guide 6–7Table 6-5Primary 6-cell, Li-Ion BatteryDimensionsHeightWidthDepthWeight2.00 cm9.40 cm13.40 cm0.34 kg0.7
6–8 Maintenance and Service GuideSpecificationsTable 6-6DVD/CD-RW Combo DriveApplicable disc Read:DVD-R, DVD-RW, DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18
SpecificationsMaintenance and Service Guide 6–9Disc thickness 1.2 mm (0.047 in)Track pitch 0.74 µmAccess time CD media DVD mediaRandomFull stroke<
6–10 Maintenance and Service GuideSpecificationsTable 6-7DVD±RW and CD-RW Combo DriveApplicable disc Read:DVD-R, DVD-RW, DVD-ROM (DVD-5, DVD-9, DVD-10
SpecificationsMaintenance and Service Guide 6–11Disc thickness 1.2 mm (0.047 in)Track pitch 0.74 µmAccess time CD DVDRandomFull stroke< 175 ms<
6–12 Maintenance and Service GuideSpecificationsTable 6-8DVD-ROM DriveApplicable disc DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18)CD-ROM (Mode 1 and 2)CD Di
SpecificationsMaintenance and Service Guide 6–13Table 6-9System DMAHardware DMA System FunctionDMA0 Not applicableDMA1* Not applicableDMA2* Not applic
6–14 Maintenance and Service GuideSpecificationsTable 6-10System InterruptsHardware IRQ System FunctionIRQ0 System timerIRQ1 Standard 101-/102-Key or
SpecificationsMaintenance and Service Guide 6–15IRQ11 Intel USB EHCI controller—24CDIntel USB UHCI controller—24C4Intel USB UHCI controller—24C7Intel
1–10 Maintenance and Service GuideProduct DescriptionThe external components on the right side of the computer are shown below and described in Table
6–16 Maintenance and Service GuideSpecificationsTable 6-11System I/O AddressesI/O Address (hex) System Function (shipping configuration)000 - 00F DMA
SpecificationsMaintenance and Service Guide 6–17I/O Address (hex) System Function (shipping configuration)0A2 - 0BF Unused0C0 - 0DF DMA controller no.
6–18 Maintenance and Service GuideSpecificationsI/O Address (hex) System Function (shipping configuration)2F0 - 2F7 Unused2F8 - 2FF Infrared port300 -
SpecificationsMaintenance and Service Guide 6–19Table 6-12System Memory MapSize Memory Address System Function640 KB 00000000-0009FFFF Base memory128
Maintenance and Service Guide A–1A Screw ListingThis appendix provides specification and reference information for the screws and screw locks used in
A–2 Maintenance and Service GuideScrew ListingPhillips PM2.0×5.0 Screw LocationsTable A-1Phillips PM2.0×5.0 ScrewColor Qty. Length ThreadHead WidthBla
Screw ListingMaintenance and Service Guide A–3Phillips PM2.5×13.0 Spring-loaded Hard Drive Retention Screw Screw LocationTable A-2Phillips PM2.5×13.0
A–4 Maintenance and Service GuideScrew ListingPhillips PM3.0×4.0 Screw LocationsTable A-3Phillips PM3.0×4.0 ScrewColor Qty. Length ThreadHead WidthSil
Screw ListingMaintenance and Service Guide A–5Torx8 T8M2.5×8.0 Screw LocationTable A-4Torx8 T8M2.5×8.0 ScrewColor Qty. Length ThreadHead WidthBlack 17
A–6 Maintenance and Service GuideScrew ListingTorx8 T8M2.5×8.0 Screw LocationsTable A-4Torx8 T8M2.5×8.0 Screw (Continued)Color Qty. Length ThreadHead
Product DescriptionMaintenance and Service Guide 1–11The external components on the rear panel of the computer are shown below and described in Table
Screw ListingMaintenance and Service Guide A–7Torx8 T8M2.5×8.0 Screw LocationsTable A-4Torx8 T8M2.5×8.0 Screw (Continued)Color Qty. Length ThreadHead
A–8 Maintenance and Service GuideScrew ListingTorx8 T8M2.5×8.0 Screw LocationsTable A-4Torx8 T8M2.5×8.0 Screw (Continued)Color Qty. Length ThreadHead
Screw ListingMaintenance and Service Guide A–9Torx8 T8M2.5×8.0 Screw LocationsTable A-4Torx8 T8M2.5×8.0 Screw (Continued)Color Qty. Length ThreadHead
A–10 Maintenance and Service GuideScrew ListingPhillips PM2.5×4.0 Screw LocationsTable A-5Phillips PM2.5×4.0 ScrewColor Qty. Length ThreadHead WidthBl
Screw ListingMaintenance and Service Guide A–11Phillips PM2.5×4.0 Screw LocationsTable A-5Phillips PM2.5×4.0 Screw (Continued)Color Qty. Length Thread
A–12 Maintenance and Service GuideScrew ListingPhillips PM2.5×4.0 Screw LocationsTable A-5Phillips PM2.5×4.0 Screw (Continued)Color Qty. Length Thread
Screw ListingMaintenance and Service Guide A–13Phillips PM2.5×4.0 Screw LocationsTable A-5Phillips PM2.5×4.0 Screw (Continued)Color Qty. Length Thread
A–14 Maintenance and Service GuideScrew ListingPhillips PM2.5×4.0 Screw LocationsTable A-5Phillips PM2.5×4.0 Screw (Continued)Color Qty. Length Thread
Screw ListingMaintenance and Service Guide A–15Phillips PM2.5×4.0 Screw LocationsTable A-5Phillips PM2.5×4.0 Screw (Continued)Color Qty. Length Thread
A–16 Maintenance and Service GuideScrew ListingPhillips PM2.5×4.0 Screw LocationTable A-5Phillips PM2.5×4.0 Screw (Continued)Color Qty. Length ThreadH
1–12 Maintenance and Service GuideProduct DescriptionThe standard keyboard components of the computer are shown below and described in Table 1-5.Stand
Screw ListingMaintenance and Service Guide A–17Torx8 T8M2.5×6.0 Screw LocationsTable A-6Torx8 T8M2.5×6.0 ScrewColor Qty. Length ThreadHead WidthBlack
A–18 Maintenance and Service GuideScrew ListingTorx8 T8M2.5×6.0 Screw LocationsTable A-6Torx8 T8M2.5×6.0 Screw (Continued)Color Qty. Length ThreadHead
Screw ListingMaintenance and Service Guide A–19Torx8 T8M2.5×6.0 Screw LocationsTable A-6Torx8 T8M2.5×6.0 Screw (Continued)Color Qty. Length ThreadHead
A–20 Maintenance and Service GuideScrew ListingTorx8 T8M2.0×11.0 Screw LocationsTable A-7Torx8 T8M2.0×11.0 ScrewColor Qty. Length ThreadHead WidthBlac
Screw ListingMaintenance and Service Guide A–21Phillips PM2.0×8.0 Screw LocationsTable A-8Phillips PM2.0×8.0 ScrewColor Qty. Length ThreadHead WidthSi
A–22 Maintenance and Service GuideScrew ListingPhillips PM2.0×3.0 Screw LocationsTable A-9Phillips PM2.0×3.0 ScrewColor Qty. Length ThreadHead WidthSi
Screw ListingMaintenance and Service Guide A–23Torx8 T8M2.5×9.0 Screw LocationTable A-10Torx8 T8M2.5×9.0 ScrewColor Qty. Length ThreadHead WidthSilver
A–24 Maintenance and Service GuideScrew ListingHex Socket HM5.0×9.0 Screw Lock LocationsTable A-11Hex Socket HM5.0×9.0 Screw LockColor Qty. Length Thr
Maintenance and Service Guide B–1BBackup and RecoveryBackupHP Backup and Recovery Manager provides several ways to back up the system and to recover o
B–2 Maintenance and Service GuideBackup and RecoveryBacking Up the SystemUsing HP Backup and Restore Manager, you can Back up specific files and fold
Product DescriptionMaintenance and Service Guide 1–13Table 1-5Standard Keyboard ComponentsItem Component Function1 f1 to f12 keys (12) Execute frequen
Backup and RecoveryMaintenance and Service Guide B–3Backing Up the Entire Hard DriveWhen you perform a complete backup of the hard drive, you are savi
B–4 Maintenance and Service GuideBackup and RecoveryBacking Up Modifications Made to the SystemWhen you back up modifications since your last backup,
Backup and RecoveryMaintenance and Service Guide B–5Scheduling BackupsTo schedule backups:1. Select Start > All Programs > HP Backup & Recov
B–6 Maintenance and Service GuideBackup and RecoveryHP Backup and Recovery Manager allows you to Create recovery discs (highly recommended). The reco
Backup and RecoveryMaintenance and Service Guide B–7Before creating recovery discs: Obtain high-quality CD-R, DVD-R, or DVD+R media, purchased separa
B–8 Maintenance and Service GuideBackup and RecoveryPerforming a Recovery from the Hard DriveThere are 2 ways to initiate a recovery from the hard dri
Maintenance and Service Guide C–1CDisplay Component RecyclingÅWARNING: The backlight contains mercury. Caution should be exercised when removing and h
C–2 Maintenance and Service GuideDisplay Component RecyclingThis appendix provides disassembly instructions for the display assembly. The display asse
Display Component RecyclingMaintenance and Service Guide C–3Perform the following steps to disassemble the display assembly:1. Remove all screw covers
C–4 Maintenance and Service GuideDisplay Component Recycling2. Lift up and out on the left and right inside edges 1 and the top and bottom inside edge
© Copyright 2006 Hewlett-Packard Development Company, L.P.Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. Intel and Cor
1–14 Maintenance and Service GuideProduct DescriptionThe computer top components are shown below and described in Table 1-6.Top ComponentsTable 1-6Top
Display Component RecyclingMaintenance and Service Guide C–54. Disconnect all display panel cables 1 from the display inverter and remove the inverter
C–6 Maintenance and Service GuideDisplay Component Recycling5. Remove all screws 1 that secure the display panel assembly to the display enclosure.6.
Display Component RecyclingMaintenance and Service Guide C–77. Turn the display panel assembly upside down.8. Remove all screws that secure the displa
C–8 Maintenance and Service GuideDisplay Component Recycling9. Use a sharp-edged tool to cut the tape 1 that secures the sides of the display panel to
Display Component RecyclingMaintenance and Service Guide C–911. Remove the screws 1 that secure the backlight cover to the display panel.12. Lift the
C–10 Maintenance and Service GuideDisplay Component Recycling14. Turn the display panel right-side up.15. Remove the backlight cables 1 from the clip
Display Component RecyclingMaintenance and Service Guide C–1116. Turn the display panel upside down.17. Remove the backlight frame from the display pa
C–12 Maintenance and Service GuideDisplay Component RecyclingÅWARNING: The backlight contains mercury. Caution should be exercised when removing and h
Display Component RecyclingMaintenance and Service Guide C–1319. Disconnect the display cable 1 from the LCD panel.20. Remove the screws 2 that secure
C–14 Maintenance and Service GuideDisplay Component Recycling23. Remove the LCD panel.Removing the LCD Panel24. Recycle the LCD panel and backlight.
Product DescriptionMaintenance and Service Guide 1–152 Display lid switch If the computer is closed while on, turns off the display. If the compute
Maintenance and Service Guide D–1DConnector Pin AssignmentsTable D-1Audio-Out (Headphone)Pin Signal Pin Signal1 Audio out, left channel 3 Ground2 Audi
D–2 Maintenance and Service GuideConnector Pin AssignmentsTable D-2Audio-In (Microphone)Pin Signal Pin Signal1 Audio signal in 3 Ground2 Audio signal
Connector Pin AssignmentsMaintenance and Service Guide D–3Table D-4S-Video-OutPin Signal Pin Signal1 S-VHS color (C) signal 5 TV-CD2 Composite video s
D–4 Maintenance and Service GuideConnector Pin AssignmentsTable D-5External MonitorPin Signal Pin Signal1 Red analog 9 +5 VDC2 Green analog 10 Ground3
Connector Pin AssignmentsMaintenance and Service Guide D–5Table D-6RJ-11 (Modem)Pin Signal Pin Signal1 Unused 4 Unused2Tip 5Unused3 Ring 6 Unused
D–6 Maintenance and Service GuideConnector Pin AssignmentsTable D-7RJ-45 (Network)Pin Signal Pin Signal1 Transmit + 5 Unused2 Transmit – 6 Receive –3
Maintenance and Service Guide E–1EPower Cord Set Requirements3-Conductor Power Cord SetThe wide range input feature of the computer permits it to oper
E–2 Maintenance and Service GuidePower Cord Set RequirementsGeneral RequirementsThe requirements listed below are applicable to all countries. The le
Power Cord Set RequirementsMaintenance and Service Guide E–3Country-Specific Requirements3-Conductor Power Cord Set RequirementsCountry/Region Accredi
E–4 Maintenance and Service GuidePower Cord Set RequirementsKorea EK 4The Netherlands KEMA 1Norway NEMKO 1People’s Republic of ChinaCCC 5Sweden SEMKO
1–16 Maintenance and Service GuideProduct DescriptionThe computer TouchPad components are continued below and described in Table 1-7.TouchPad Componen
Maintenance and Service Guide Index–1IndexAAC adapter, spare part number 3–16, 3–21accessory battery connector 1–18arrow keys 1–13audio troubleshootin
Index–2 Maintenance and Service GuideIndexleft-side 1–8rear 1–8right-side 1–10top 1–14, 1–16computer feetillustrated 3–12locations 5–10Computer Setupo
IndexMaintenance and Service Guide Index–3DVD-ROM driveOS loading problems 2–24precautions 4–3removal 5–16spare part number 3–11, 3–15, 3–18, 5–16spec
Index–4 Maintenance and Service GuideIndexheadphone jacklocation 1–10pin assignments D–1heat sinkremoval 5–26spare part number 3–7, 3–21, 5–26HP Docki
IndexMaintenance and Service Guide Index–5modem module cabledisconnection 5–45illustrated 3–13monitor portlocation 1–11pin assignments D–4Nnetwork jac
Index–6 Maintenance and Service GuideIndexRJ-45 jacklocation 1–11pin assignments D–6RTC batteryillustrated 3–12removal 5–53SScrew Kitcontents A–1spare
IndexMaintenance and Service Guide Index–7TouchPad, location 1–17transporting precautions 4–5travel battery, spare part number 3–16, 3–18troubleshooti
Product DescriptionMaintenance and Service Guide 1–17Table 1-7TouchPad ComponentsItem Component Function1 TouchPad Moves the pointer and selects or ac
1–18 Maintenance and Service GuideProduct DescriptionThe external components on the bottom of the computer are shown below and described in Table 1-8.
Product DescriptionMaintenance and Service Guide 1–194 Exhaust vents Enable airflow to cool internal components.ÄTo prevent overheating, do not obstru
1–20 Maintenance and Service GuideProduct Description1.5 Design OverviewThis section presents a design overview of key parts and features of the compu
Maintenance and Service Guide 2–12TroubleshootingÅWARNING: Only authorized technicians trained by HP should repair this equipment. All troubleshooting
2–2 Maintenance and Service GuideTroubleshooting1. Open Computer Setup by turning on or restarting the computer, and then pressing f10 while the “F10
TroubleshootingMaintenance and Service Guide 2–3Computer Setup DefaultsTo return all settings in Computer Setup to the values that were set at the fac
Maintenance and Service Guide iiiContents1 Product Description1.1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–21
2–4 Maintenance and Service GuideTroubleshootingComputer Setup MenusThe menu tables in this section provide an overview of Computer Setup options.✎Som
TroubleshootingMaintenance and Service Guide 2–5Table 2-2Security MenuSelect To Do ThisSetup password Enter, change, or delete a setup password.Power-
2–6 Maintenance and Service GuideTroubleshootingTable 2-2Security Menu (Continued)Select To Do ThisSystem IDs Enter user-defined computer asset and ow
TroubleshootingMaintenance and Service Guide 2–7Table 2-4System Configuration MenuSelect To Do ThisLanguage (or press f2). Change the Computer Setup l
2–8 Maintenance and Service GuideTroubleshootingDevice configurations Swap the functions of the fn key and left ctrl key. Enable/disable USB legacy
TroubleshootingMaintenance and Service Guide 2–9Device configurations (Continued) Enable/disable SATA Native Support. Enable/disable Dual Core CPU.
2–10 Maintenance and Service GuideTroubleshooting2.2 Troubleshooting FlowchartsTable 2-5Troubleshooting Flowcharts OverviewFlowchart Description2.1 “F
TroubleshootingMaintenance and Service Guide 2–11Flowchart 2.1—Initial TroubleshootingConnectingto networkor modem?Begintroubleshooting.Is therepower?
2–12 Maintenance and Service GuideTroubleshootingFlowchart 2.2—No Power, Part 11. Reset the power cables in the docking device and at the AC outlet.2.
TroubleshootingMaintenance and Service Guide 2–13Flowchart 2.3—No Power, Part 2Continued from“Flowchart 2.2—No Power, Part 1.”Visually check fordebris
iv Maintenance and Service GuideContents3 Illustrated Parts Catalog3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . 3–13.2 Com
2–14 Maintenance and Service GuideTroubleshootingFlowchart 2.4—No Power, Part 3Continued from“Flowchart 2.3—No Power, Part 2.”Reseat AC adapterin comp
TroubleshootingMaintenance and Service Guide 2–15Flowchart 2.5—No Power, Part 4YNContinued from“Flowchart 2.4—No Power, Part 3.”Reseat loosecomponents
2–16 Maintenance and Service GuideTroubleshootingFlowchart 2.6—No Video, Part 1ANStand-aloneor docking device?No video.Replace the following one at a
TroubleshootingMaintenance and Service Guide 2–17Flowchart 2.7—No Video, Part 2YNContinued from“Flowchart 2.6—No Video, Part 1.”DoneAdjust externalmon
2–18 Maintenance and Service GuideTroubleshootingFlowchart 2.8—Nonfunctioning Docking Device(if applicable)YNReset power cord in docking device andpow
TroubleshootingMaintenance and Service Guide 2–19Flowchart 2.9—No Operating System (OS) LoadingNo OS loading from hard drive,go to “Flowchart 2.10—No
2–20 Maintenance and Service GuideTroubleshootingFlowchart 2.10—No OS Loading, Hard Drive, Part 1Go to“Flowchart 2.17—Nonfunctioning Device.”YDoneNOS
TroubleshootingMaintenance and Service Guide 2–21Flowchart 2.11—No OS Loading, Hard Drive, Part 2Load OS using Operating System disc (if applicable).C
2–22 Maintenance and Service GuideTroubleshootingFlowchart 2.12—No OS Loading, Hard Drive, Part 3YSystemfiles on harddrive?Continued from“Flowchart 2.
TroubleshootingMaintenance and Service Guide 2–23Flowchart 2.13—No OS Loading, Diskette DriveDoneYNReseatdiskette drive.OS not loadingfromdiskette dri
ContentsMaintenance and Service Guide v5 Removal and Replacement Procedures5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2–24 Maintenance and Service GuideTroubleshootingFlowchart 2.14—No OS Loading, Optical DriveYDoneNBootabledisc indrive?Discin drive?No OSloading fromC
TroubleshootingMaintenance and Service Guide 2–25Flowchart 2.15—No Audio, Part 1No audio.NComputer indocking device(if applicable)?Internalaudio?Audio
2–26 Maintenance and Service GuideTroubleshootingFlowchart 2.16—No Audio, Part 2YNContinued from “Flowchart 2.15—No Audio, Part 1.”Reloadaudio drivers
TroubleshootingMaintenance and Service Guide 2–27Flowchart 2.17—Nonfunctioning DeviceDoneAny physicaldevice detected?YNUnplug the nonfunctioning devic
2–28 Maintenance and Service GuideTroubleshootingFlowchart 2.18—Nonfunctioning KeyboardYNOK?Keyboardnot operating properly.Externaldeviceworks?Replace
TroubleshootingMaintenance and Service Guide 2–29Flowchart 2.19—Nonfunctioning Pointing DeviceYNOK?Pointing devicenot operatingproperly.Externaldevice
2–30 Maintenance and Service GuideTroubleshootingFlowchart 2.20—No Network/Modem ConnectionYDisconnect allpower fromthe computerand open.No networkor
Maintenance and Service Guide 3–13Illustrated Parts CatalogThis chapter provides an illustrated parts breakdown and a reference for spare part numbers
3–2 Maintenance and Service GuideIllustrated Parts Catalog3.2 Computer Major ComponentsComputer Major Components
Illustrated Parts CatalogMaintenance and Service Guide 3–3Table 3-1Spare Parts: Computer Major ComponentsItem DescriptionSpare Part Number1 Display as
vi Maintenance and Service GuideContents6 SpecificationsA Screw ListingB Backup and RecoveryC Display Component RecyclingD Connector Pin AssignmentsE
3–4 Maintenance and Service GuideIllustrated Parts CatalogComputer Major Components
Illustrated Parts CatalogMaintenance and Service Guide 3–5Table 3-1Spare Parts: Computer Major Components (Continued)Item DescriptionSpare Part Number
3–6 Maintenance and Service GuideIllustrated Parts CatalogComputer Major Components
Illustrated Parts CatalogMaintenance and Service Guide 3–7Table 3-1Spare Parts: Computer Major Components (Continued)Item DescriptionSpare Part Number
3–8 Maintenance and Service GuideIllustrated Parts CatalogComputer Major Components
Illustrated Parts CatalogMaintenance and Service Guide 3–9Table 3-1Spare Parts: Computer Major Components (Continued)Item DescriptionSpare Part Number
3–10 Maintenance and Service GuideIllustrated Parts CatalogComputer Major Components
Illustrated Parts CatalogMaintenance and Service Guide 3–11Table 3-1Spare Parts: Computer Major Components (Continued)Item DescriptionSpare Part Numbe
3–12 Maintenance and Service GuideIllustrated Parts Catalog3.3 Plastics KitTable 3-2Plastics KitSpare Part Number InformationItem DescriptionSpare Par
Illustrated Parts CatalogMaintenance and Service Guide 3–133.4 Cable KitTable 3-3Cable KitSpare Part Number InformationItem DescriptionSpare Part Numb
Maintenance and Service Guide 1–11Product DescriptionThe HP Compaq nx6330 Notebook PC offers advanced modularity, Intel® Core™ Duo processors, and ext
3–14 Maintenance and Service GuideIllustrated Parts Catalog3.5 Mass Storage Devices
Illustrated Parts CatalogMaintenance and Service Guide 3–15Table 3-4Mass Storage DevicesSpare Part Number InformationItem DescriptionSpare Part Number
3–16 Maintenance and Service GuideIllustrated Parts Catalog3.6 Miscellaneous (Not Illustrated)Table 3-5Miscellaneous (Not Illustrated)Spare Part Infor
Illustrated Parts CatalogMaintenance and Service Guide 3–17Power cordsFor use in:Australia 246959-011Canada, French Canada, Latin America, Taiwan, and
3–18 Maintenance and Service GuideIllustrated Parts Catalog3.7 Sequential Part Number ListingTable 3-6Sequential Part Number ListingSpare Part Number
Illustrated Parts CatalogMaintenance and Service Guide 3–19407575-001 802.11a/b/g Intel Mini Card WLAN module for use in the MOW1 countries listed bel
3–20 Maintenance and Service GuideIllustrated Parts Catalog407575-003 802.11a/b/g Intel Mini Card WLAN module for use in the ROW countries listed belo
Illustrated Parts CatalogMaintenance and Service Guide 3–21414042-001 PC2-4200, 1024-MB memory module414044-001 PC2-5300, 256-MB memory module414045-0
3–22 Maintenance and Service GuideIllustrated Parts Catalog431315-001 Intel Core Duo T2700 (2.33-GHz) processor431316-001 DVD±RW and CD-RW double-laye
Maintenance and Service Guide 4–14Removal and ReplacementPreliminariesThis chapter provides essential information for proper and safe removal and repl
1–2 Maintenance and Service GuideProduct Description1.1 Features The following processors are available, varying by computer model: Intel Core Duo T
4–2 Maintenance and Service GuideRemoval and Replacement Preliminaries4.2 Service ConsiderationsThe following sections include some of the considerati
Removal and Replacement PreliminariesMaintenance and Service Guide 4–34.3 Preventing Damage to Removable DrivesRemovable drives are fragile components
4–4 Maintenance and Service GuideRemoval and Replacement Preliminaries4.4 Preventing Electrostatic DamageMany electronic components are sensitive to e
Removal and Replacement PreliminariesMaintenance and Service Guide 4–54.5 Packaging and Transporting PrecautionsUse the following grounding precaution
4–6 Maintenance and Service GuideRemoval and Replacement Preliminaries4.6 Workstation PrecautionsUse the following grounding precautions at workstatio
Removal and Replacement PreliminariesMaintenance and Service Guide 4–74.7 Grounding Equipment and MethodsGrounding equipment must include either a wri
4–8 Maintenance and Service GuideRemoval and Replacement PreliminariesTable 4-1 shows how humidity affects the electrostatic voltage levels generated
Maintenance and Service Guide 5–15Removal and ReplacementProceduresThis chapter provides removal and replacement procedures.There are as many as 64 sc
5–2 Maintenance and Service GuideRemoval and Replacement Procedures5.1 Serial NumberReport the computer serial number to HP when requesting informatio
Removal and Replacement ProceduresMaintenance and Service Guide 5–35.2 Disassembly Sequence ChartUse the chart below to determine the section number t
Product DescriptionMaintenance and Service Guide 1–3 Integrated wireless support for Mini PCI IEEE 802.11a/b/g or 802.11b/g Wireless LAN (WLAN) devic
5–4 Maintenance and Service GuideRemoval and Replacement Procedures5.3 Preparing the Computer for DisassemblyBefore you begin any removal or installat
Removal and Replacement ProceduresMaintenance and Service Guide 5–54. Remove the battery by following these steps:a. Turn the computer upside down wit
5–6 Maintenance and Service GuideRemoval and Replacement Procedures5.4 Hard Drive1. Prepare the computer for disassembly (refer to Section 5.3).2. Pos
Removal and Replacement ProceduresMaintenance and Service Guide 5–73. Loosen the two Phillips PM2.0×5.0 screws 1 that secure the hard drive cover to t
5–8 Maintenance and Service GuideRemoval and Replacement Procedures6. Loosen the Phillips PM2.5×13.0 spring-loaded hard drive retention screw 1.7. Gra
Removal and Replacement ProceduresMaintenance and Service Guide 5–99. Remove the four Phillips PM3.0×3.0 hard drive frame screws 1 from each side of t
5–10 Maintenance and Service GuideRemoval and Replacement Procedures5.5 Computer FeetThe computer feet are adhesive-backed rubber pads. The feet are i
Removal and Replacement ProceduresMaintenance and Service Guide 5–115.6 Bluetooth Module1. Prepare the computer for disassembly (refer to Section 5.3)
5–12 Maintenance and Service GuideRemoval and Replacement Procedures4. Disconnect the Bluetooth module cable 1 from the Bluetooth module.5. Remove the
Removal and Replacement ProceduresMaintenance and Service Guide 5–135.7 External Memory Module1. Prepare the computer for disassembly (refer to Sectio
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