HP dv5100 User Manual

Maintenance and Service GuideHP Pavilion dv5100 Notebook PCDocument Part Number: 405500-001February 2006This guide is a troubleshooting reference used

1–4 Maintenance and Service GuideProduct Description1.2 Resetting the ComputerIf the computer you are servicing has an unknown password, follow these

5–10 Maintenance and Service GuideRemoval and Replacement Procedures5.6 Memory Module1. Prepare the computer for disassembly (refer to Section 5.3).2.

Removal and Replacement ProceduresMaintenance and Service Guide 5–114. Spread the retaining tabs 1 on each side of the memory module socket to release

5–12 Maintenance and Service GuideRemoval and Replacement Procedures5.7 Mini Card ModuleMini Card ModuleSpare Part Number Information802.11a/b/g WLAN

Removal and Replacement ProceduresMaintenance and Service Guide 5–131. Prepare the computer for disassembly (Section 5.3).2. Remove the memory/Mini Ca

5–14 Maintenance and Service GuideRemoval and Replacement Procedures3. Make note of which wireless antenna cable is attached to which terminal on the

Removal and Replacement ProceduresMaintenance and Service Guide 5–155.8 RTC Battery1. Prepare the computer for disassembly (Section 5.3).2. Remove the

5–16 Maintenance and Service GuideRemoval and Replacement Procedures5.9 Optical Drive1. Prepare the computer for disassembly (Section 5.3).2. Position

Removal and Replacement ProceduresMaintenance and Service Guide 5–176. If it is necessary to replace the optical drive bracket, remove the two Phillip

5–18 Maintenance and Service GuideRemoval and Replacement Procedures5.10 Switch Cover1. Prepare the computer for disassembly (Section 5.3).2. Remove t

Removal and Replacement ProceduresMaintenance and Service Guide 5–193. Turn the computer display-side up with front toward you.4. Open the computer as

Product DescriptionMaintenance and Service Guide 1–51.3 Power ManagementThe computer comes with power management features that extend battery operatin

5–20 Maintenance and Service GuideRemoval and Replacement Procedures5.11 Keyboard Frame1. Prepare the computer for disassembly (Section 5.3).2. Remove

Removal and Replacement ProceduresMaintenance and Service Guide 5–216. Turn the computer display-side up with front toward you.7. Open the computer as

5–22 Maintenance and Service GuideRemoval and Replacement Procedures10. Release the zero insertion force (ZIF) connector 1 to which the LED board cabl

Removal and Replacement ProceduresMaintenance and Service Guide 5–2311. Swing the keyboard frame 1 up and forward until it rests upside down on the pa

5–24 Maintenance and Service GuideRemoval and Replacement Procedures5.12 LED Board1. Prepare the computer for disassembly (Section 5.3) and then remov

Removal and Replacement ProceduresMaintenance and Service Guide 5–253. Remove the five Phillips PM2.0×4.0 screws 1 that secure the LED board to the ke

5–26 Maintenance and Service GuideRemoval and Replacement Procedures5.13 Keyboard1. Prepare the computer for disassembly (Section 5.3).2. Remove the s

Removal and Replacement ProceduresMaintenance and Service Guide 5–275. Remove the four Phillips PM2.0×3.0 screws 1 that secure the keyboard to the key

5–28 Maintenance and Service GuideRemoval and Replacement Procedures5.14 Display Assembly1. Prepare the computer for disassembly (Section 5.3).2. Remo

Removal and Replacement ProceduresMaintenance and Service Guide 5–297. Disconnect the display cable 1 from the system board.8. Remove the wireless ant

1–6 Maintenance and Service GuideProduct Description1.4 External ComponentsThe external components on the front of the computer are shown below and de

5–30 Maintenance and Service GuideRemoval and Replacement ProceduresÄCAUTION: Support the display assembly when removing the following screws. Failure

Removal and Replacement ProceduresMaintenance and Service Guide 5–31Display Assembly SubcomponentsSpare Part Number InformationDisplay Plastics Kit, i

5–32 Maintenance and Service GuideRemoval and Replacement Procedures11. Remove the eight rubber screw covers 1 and 2 and the eight Phillips PM2.5×7.0

Removal and Replacement ProceduresMaintenance and Service Guide 5–33✎The display bezel and display enclosure are available in the Display Plastics Kit

5–34 Maintenance and Service GuideRemoval and Replacement Procedures14. Disconnect the following cables:1 Display panel cable2 Wireless light cable3 D

Removal and Replacement ProceduresMaintenance and Service Guide 5–3515. Remove the two Phillips PM2.5×7.0 screws 1 that secure the display panel to th

5–36 Maintenance and Service GuideRemoval and Replacement Procedures✎The display release hook arm and spring are available in the Display Hinge Kit, s

Removal and Replacement ProceduresMaintenance and Service Guide 5–37✎The display hinges are available in the Display Hinge Kit, spare part numbers 407

5–38 Maintenance and Service GuideRemoval and Replacement Procedures24. Remove the Phillips PM2.0×4.0 screws 1 that secure the left and right wireless

Removal and Replacement ProceduresMaintenance and Service Guide 5–395.15 Top Cover1. Prepare the computer for disassembly (Section 5.3) and then remov

Product DescriptionMaintenance and Service Guide 1–7Table 1-1Front ComponentsItem Component Function1 Power light On: Computer is turned on. Off: C

5–40 Maintenance and Service GuideRemoval and Replacement Procedures2. Turn the computer upside down with the front toward you.3. Remove the two Phill

Removal and Replacement ProceduresMaintenance and Service Guide 5–415. Turn the computer right-side up with the front toward you.6. Release the ZIF co

5–42 Maintenance and Service GuideRemoval and Replacement Procedures7. Remove the seven Phillips PM2.5×11.0 screws that secure the top cover to the co

Removal and Replacement ProceduresMaintenance and Service Guide 5–438. Remove the three silver PM2.5×5.0 screws that secure the top cover to the compu

5–44 Maintenance and Service GuideRemoval and Replacement Procedures9. Lift up the rear edge of the top cover 1 until it disengages from the base encl

Removal and Replacement ProceduresMaintenance and Service Guide 5–4511. If it is necessary to replace the TouchPad cable, release the ZIF connector to

5–46 Maintenance and Service GuideRemoval and Replacement Procedures5.16 Bluetooth Module1. Prepare the computer for disassembly (Section 5.3), and th

Removal and Replacement ProceduresMaintenance and Service Guide 5–472. Remove the Phillips PM2.0×4.0 screw 1 that secures the Bluetooth module to the

5–48 Maintenance and Service GuideRemoval and Replacement Procedures5.17 System Board✎When replacing the system board, ensure that the following compo

Removal and Replacement ProceduresMaintenance and Service Guide 5–492. Turn the computer right-side up with the front toward you.3. Press in on the Ex

1–8 Maintenance and Service GuideProduct DescriptionThe external components on the right side of the computer are shown below and described in Table 1

5–50 Maintenance and Service GuideRemoval and Replacement Procedures5. Remove the Phillips PM2.5×6.0 screw 1 that secures the display hinge support to

Removal and Replacement ProceduresMaintenance and Service Guide 5–519. Disconnect the USB/audio board cable 1 and modem cable 2 from the system board.

5–52 Maintenance and Service GuideRemoval and Replacement Procedures10. Remove the two Phillips PM2.5×11.0 screws 1 and the three Phillips PM2.5×6.0 s

Removal and Replacement ProceduresMaintenance and Service Guide 5–5312. Use the optical drive connector 1 to lift the right side of the system board 2

5–54 Maintenance and Service GuideRemoval and Replacement Procedures14. If it is necessary to replace the power connector cable, turn the system board

Removal and Replacement ProceduresMaintenance and Service Guide 5–5517. If it is necessary to replace the modem connector and cable, remove the modem

5–56 Maintenance and Service GuideRemoval and Replacement Procedures5.18 USB/Audio Board1. Prepare the computer for disassembly (Section 5.3), and the

Removal and Replacement ProceduresMaintenance and Service Guide 5–572. Remove the Phillips PM2.5×6.0 screw 1 that secures the USB/audio board to the b

5–58 Maintenance and Service GuideRemoval and Replacement Procedures5.19 Fan/Heat Sink Assembly1. Prepare the computer for disassembly (Section 5.3),

Removal and Replacement ProceduresMaintenance and Service Guide 5–592. Turn the system board upside down with the expansion port 2 toward you.3. Disco

Product DescriptionMaintenance and Service Guide 1–9The external components on the rear panel of the computer are shown below and described in Table 1

5–60 Maintenance and Service GuideRemoval and Replacement Procedures5. Remove the following screws:1 One Phillips PM2.5×3.0 screw that secures the exp

Removal and Replacement ProceduresMaintenance and Service Guide 5–616. Slide the expansion port 2 bracket 1 away from the system board.✎The spare part

5–62 Maintenance and Service GuideRemoval and Replacement Procedures✎The thermal paste should be thoroughly cleaned from the surfaces of the processor

Removal and Replacement ProceduresMaintenance and Service Guide 5–635.20 Processor1. Prepare the computer for disassembly (Section 5.3), and then remo

5–64 Maintenance and Service GuideRemoval and Replacement Procedures2. Use a flat-bladed screwdriver to turn the slotted locking screw 1 one-half turn

Removal and Replacement ProceduresMaintenance and Service Guide 5–655.21 Speakers1. Prepare the computer for disassembly (Section 5.3), and then remov

5–66 Maintenance and Service GuideRemoval and Replacement Procedures2. Turn the system board top-side up with the expansion port 2 toward you.3. Disco

Removal and Replacement ProceduresMaintenance and Service Guide 5–675.22 PC Card Assembly1. Prepare the computer for disassembly (Section 5.3), and th

5–68 Maintenance and Service GuideRemoval and Replacement Procedures2. Turn the system board upside down with the expansion port 2 toward you.3. Remov

Removal and Replacement ProceduresMaintenance and Service Guide 5–694. Turn the system board top-side up with the expansion port 2 toward you.5. Disen

1–10 Maintenance and Service GuideProduct DescriptionThe external components on the left side of the computer are shown below and described in Table 1

5–70 Maintenance and Service GuideRemoval and Replacement Procedures5.23 ExpressCard Assembly1. Prepare the computer for disassembly (Section 5.3), an

Removal and Replacement ProceduresMaintenance and Service Guide 5–712. Turn the system board upside down with the expansion port 2 toward you.3. Remov

5–72 Maintenance and Service GuideRemoval and Replacement Procedures4. Turn the system board top-side up with the expansion port 2 toward you.5. Remov

Maintenance and Service Guide 6–16SpecificationsThis chapter provides physical and performance specifications.Table 6-1ComputerDimensions Metric U.S.H

6–2 Maintenance and Service GuideSpecificationsRelative humidity (noncondensing)OperatingNonoperating10% to 90%5% to 95%10% to 90%5% to 95%Maximum alt

SpecificationsMaintenance and Service Guide 6–3Table 6-215.4-inch, WXGA, DisplayDimensionsHeightWidthDiagonal20.7 cm33.1 cm39.1 cm8.15 in13.03 in15.39

6–4 Maintenance and Service GuideSpecificationsTable 6-3Hard Drives120-GB* 100-GB* 80-GB*DimensionsHeightWidthWeight9.5 mm70 mm102 g9.5 mm70 mm102 g9.

SpecificationsMaintenance and Service Guide 6–580-GB* 60-GB* 40-GB*DimensionsHeightWidthWeight9.5 mm70 mm99 g9.5 mm70 mm99 g9.5 mm70 mm99 gInterface t

6–6 Maintenance and Service GuideSpecificationsTable 6-4DVD/CD-RW Combo DriveApplicable disc Read:DVD-R, DVD-RW, DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18

SpecificationsMaintenance and Service Guide 6–7Access time CD media DVD mediaRandomFull stroke< 110 ms< 210 ms< 130 ms< 225 msAudio output

Product DescriptionMaintenance and Service Guide 1–115 Expansion port 2 Connects the computer to an optional expansion product.✎The computer has only

6–8 Maintenance and Service GuideSpecificationsTable 6-5DVD±RW and CD-RW Double Layer Combo DriveApplicable disc Read:DVD-R, DVD-RW, DVD-ROM (DVD-5, D

SpecificationsMaintenance and Service Guide 6–9Access time CD DVDRandomFull stroke< 175 ms< 285 ms< 230 ms< 335 msAudio output levelAudio-

6–10 Maintenance and Service GuideSpecificationsTable 6-6System InterruptsHardware IRQ System FunctionIRQ0 System timerIRQ1 Standard 101-/102-Key or M

SpecificationsMaintenance and Service Guide 6–11IRQ11 TI OHCI 1394 host controllerTI PCI1410 CardBus controllerIRQ12 Synaptics PS/2 TouchPadIRQ13 Nume

6–12 Maintenance and Service GuideSpecificationsTable 6-7System I/O AddressesI/O Address (hex) System Function (shipping configuration)000 - 00F DMA c

SpecificationsMaintenance and Service Guide 6–13I/O Address (hex) System Function (shipping configuration)0A2 - 0BF Unused0C0 - 0DF DMA controller no.

6–14 Maintenance and Service GuideSpecificationsI/O Address (hex) System Function (shipping configuration)2F0 - 2F7 Unused2F8 - 2FF Infrared port300 -

SpecificationsMaintenance and Service Guide 6–15Table 6-8System Memory MapSize Memory Address System Function640 KB 00000000-0009FFFF Base memory128 K

6–16 Maintenance and Service GuideSpecificationsTable 6-9System DMAHardware DMA System FunctionDMA0 Not applicableDMA1* Not applicableDMA2* Not applic

Maintenance and Service Guide A–1AConnector Pin AssignmentsTable A-1Audio-Out (Headphone)Pin Signal Pin Signal1 Audio out, left channel 3 Ground2 Audi

1–12 Maintenance and Service GuideProduct DescriptionThe standard keyboard components of the computer are shown below and described in Table 1-5.Stand

A–2 Maintenance and Service GuideConnector Pin AssignmentsTable A-2Audio-In (Microphone)Pin Signal Pin Signal1 Audio signal in 3 Ground2 Audio signal

Connector Pin AssignmentsMaintenance and Service Guide A–3Table A-4External MonitorPin Signal Pin Signal1 Red analog 9 +5 VDC2 Green analog 10 Ground3

A–4 Maintenance and Service GuideConnector Pin AssignmentsTable A-5RJ-45 (Network)Pin Signal Pin Signal1 Transmit + 5 Unused2 Transmit – 6 Receive –3

Connector Pin AssignmentsMaintenance and Service Guide A–5Table A-6RJ-11 (Modem)Pin Signal Pin Signal1 Unused 4 Unused2 Tip 5 Unused3 Ring 6 Unused

A–6 Maintenance and Service GuideConnector Pin AssignmentsTable A-7S-Video-OutPin Signal Pin Signal1 S-VHS color (C) signal 5 TV-CD2 Composite video s

Maintenance and Service Guide B–1BPower Cord Set Requirements3-Conductor Power Cord SetThe wide range input feature of the computer permits it to oper

B–2 Maintenance and Service GuidePower Cord Set RequirementsGeneral RequirementsThe requirements listed below are applicable to all countries. The le

Power Cord Set RequirementsMaintenance and Service Guide B–3Country-Specific Requirements3-Conductor Power Cord Set RequirementsCountry/Region Accredi

B–4 Maintenance and Service GuidePower Cord Set RequirementsKorea EK 4The Netherlands KE A 1Norway NEMKO 1People’s Republic of ChinaCCC 5Sweden SEMKO

Maintenance and Service Guide C–1C Screw ListingThis appendix provides specification and reference information for the screws and screw locks used in

Product DescriptionMaintenance and Service Guide 1–13Table 1-5Standard Keyboard ComponentsItem Component Function1 f1 to f12 keys (12) Perform system

C–2 Maintenance and Service GuideScrew ListingBlack Phillips PM2.5×5.0 Screw LocationsTable C-1Black Phillips PM2.5×5.0 ScrewColor Qty. Length ThreadH

Screw ListingMaintenance and Service Guide C–3Phillips PM2.5×6.0 Screw LocationsTable C-2Phillips PM2.5×6.0 ScrewColor Qty. Length ThreadHead WidthBla

C–4 Maintenance and Service GuideScrew ListingPhillips PM2.5×6.0 Screw LocationsTable C-2Phillips PM2.5×6.0 Screw (Continued)Color Qty. Length ThreadH

Screw ListingMaintenance and Service Guide C–5Phillips PM2.5×6.0 Screw LocationTable C-2Phillips PM2.5×6.0 Screw (Continued)Color Qty. Length ThreadHe

C–6 Maintenance and Service GuideScrew ListingPhillips PM2.5×6.0 Screw LocationsTable C-2Phillips PM2.5×6.0 Screw (Continued)Color Qty. Length ThreadH

Screw ListingMaintenance and Service Guide C–7Phillips PM2.5×6.0 Screw LocationTable C-2Phillips PM2.5×6.0 Screw (Continued)Color Qty. Length ThreadHe

C–8 Maintenance and Service GuideScrew ListingPhillips PM2.5×6.0 Screw LocationsTable C-2Phillips PM2.5×6.0 Screw (Continued)Color Qty. Length ThreadH

Screw ListingMaintenance and Service Guide C–9Phillips PM2.5×6.0 Screw LocationTable C-2Phillips PM2.5×6.0 Screw (Continued)Color Qty. Length ThreadHe

C–10 Maintenance and Service GuideScrew ListingPhillips PM3.0×3.0 Screw LocationsTable C-3Phillips PM3.0×3.0 ScrewColor Qty. Length ThreadHead WidthBl

Screw ListingMaintenance and Service Guide C–11Phillips PM2.5×11.0 Screw LocationsTable C-4Phillips PM2.5×11.0 ScrewColor Qty. Length ThreadHead Width

© Copyright 2006 Hewlett-Packard Development Company, L.P.Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. Intel and Pen

1–14 Maintenance and Service GuideProduct DescriptionThe computer top components are shown below and described in Table 1-6.Top ComponentsTable 1-6Top

C–12 Maintenance and Service GuideScrew ListingPhillips PM2.5×11.0 Screw LocationsTable C-4Phillips PM2.5×11.0 Screw (Continued)Color Qty. Length Thre

Screw ListingMaintenance and Service Guide C–13Phillips PM2.5×11.0 Screw LocationsTable C-4Phillips PM2.5×11.0 Screw (Continued)Color Qty. Length Thre

C–14 Maintenance and Service GuideScrew ListingPhillips PM2.5×11.0 Screw LocationsTable C-4Phillips PM2.5×11.0 Screw (Continued)Color Qty. Length Thre

Screw ListingMaintenance and Service Guide C–15Phillips PM2.0×4.0 Screw LocationsTable C-5Phillips PM2.0×4.0 ScrewColor Qty. Length ThreadHead WidthBl

C–16 Maintenance and Service GuideScrew ListingPhillips PM2.0×4.0 Screw LocationsTable C-5Phillips PM2.0×4.0 Screw (Continued)Color Qty. Length Thread

Screw ListingMaintenance and Service Guide C–17Phillips PM2.0×4.0 Screw LocationsTable C-5Phillips PM2.0×4.0 Screw (Continued)Color Qty. Length Thread

C–18 Maintenance and Service GuideScrew ListingPhillips PM2.0×4.0 Screw LocationsTable C-5Phillips PM2.0×4.0 Screw (Continued)Color Qty. Length Thread

Screw ListingMaintenance and Service Guide C–19Phillips PM2.0×4.0 Screw LocationTable C-5Phillips PM2.0×4.0 Screw (Continued)Color Qty. Length ThreadH

C–20 Maintenance and Service GuideScrew ListingPhillips PM2.0×4.0 Screw LocationsTable C-5Phillips PM2.0×4.0 Screw (Continued)Color Qty. Length Thread

Screw ListingMaintenance and Service Guide C–21Silver Phillips PM2.5×5.0 Screw LocationsTable C-6Silver Phillips PM2.5×5.0 ScrewColor Qty. Length Thre

Product DescriptionMaintenance and Service Guide 1–152 Power button When the computer is Off, press to turn on the computer. On, press to enter hibe

C–22 Maintenance and Service GuideScrew ListingSilver Phillips PM2.5×5.0 Screw LocationTable C-6Silver Phillips PM2.5×5.0 Screw (Continued)Color Qty.

Screw ListingMaintenance and Service Guide C–23Silver Phillips PM2.5×5.0 Screw LocationsTable C-6Silver Phillips PM2.5×5.0 Screw (Continued)Color Qty.

C–24 Maintenance and Service GuideScrew ListingPhillips PM2.0×6.0 Screw LocationTable C-7Phillips PM2.0×6.0 ScrewColor Qty. Length ThreadHead WidthSil

Screw ListingMaintenance and Service Guide C–25Phillips PM2.0×3.0 Screw LocationsTable C-8Phillips PM2.0×3.0 ScrewColor Qty. Length ThreadHead WidthSi

C–26 Maintenance and Service GuideScrew ListingPhillips PM2.5×7.0 Screw LocationsTable C-9Phillips PM2.5×7.0 ScrewColor Qty. Length ThreadHead WidthSi

Screw ListingMaintenance and Service Guide C–27Phillips PM2.5×7.0 Screw LocationsTable C-9Phillips PM2.5×7.0 Screw (Continued)Color Qty. Length Thread

C–28 Maintenance and Service GuideScrew ListingPhillips PM2.5×7.0 Screw LocationsTable C-9Phillips PM2.5×7.0 Screw (Continued)Color Qty. Length Thread

Screw ListingMaintenance and Service Guide C–29Phillips PM2.5×3.0 Screw LocationsTable C-10Phillips PM2.5×3.0 ScrewColor Qty. Length ThreadHead WidthB

C–30 Maintenance and Service GuideScrew ListingPhillips PM2.5×3.0 Screw LocationTable C-10Phillips PM2.5×3.0 Screw (Continued)Color Qty. Length Thread

Screw ListingMaintenance and Service Guide C–31Slotted SM1.5×9.0 Screw LocationsTable C-11Slotted SM1.5×9.0 ScrewColor Qty. Length ThreadHead WidthSil

1–16 Maintenance and Service GuideProduct DescriptionThe computer TouchPad components are shown below and described in Table 1-7.TouchPad Components

C–32 Maintenance and Service GuideScrew ListingPhillips PM3.0×6.0 Screw LocationsTable C-12Phillips PM3.0×6.0 ScrewColor Qty. Length ThreadHead WidthB

Maintenance and Service Guide D–1DDisplay Component RecyclingÅWARNING: The backlight contains mercury. Caution should be exercised when removing and h

D–2 Maintenance and Service GuideDisplay Component RecyclingThis appendix provides disassembly instructions for the display assembly. The display asse

Display Component RecyclingMaintenance and Service Guide D–3Perform the following steps to disassemble the display assembly:1. Remove all screw covers

D–4 Maintenance and Service GuideDisplay Component Recycling2. Lift up and out on the left and right inside edges 1 and the top and bottom inside edge

Display Component RecyclingMaintenance and Service Guide D–54. Disconnect all LCD panel cables 1 from the display inverter board and remove the invert

D–6 Maintenance and Service GuideDisplay Component Recycling5. Remove all screws 1 that secure the LCD panel to the display enclosure.6. Remove the LC

Display Component RecyclingMaintenance and Service Guide D–77. Turn the LCD panel upside down.8. Remove all screws that secure the LCD panel frame to

D–8 Maintenance and Service GuideDisplay Component Recycling9. Use a sharp-edged tool to cut the tape 1 that secures the side of the LCD panel to the

Display Component RecyclingMaintenance and Service Guide D–911. Remove the screws 1 that secure the backlight cover to the LCD panel.12. Lift the top

Product DescriptionMaintenance and Service Guide 1–17Table 1-7TouchPad ComponentsItem Component Function1 TouchPad Moves the pointer and selects or ac

D–10 Maintenance and Service GuideDisplay Component Recycling14. Turn the LCD panel right-side up.15. Remove the backlight cables 1 from the clip 2 in

Display Component RecyclingMaintenance and Service Guide D–1116. Turn the LCD panel upside down.17. Remove the backlight frame from the LCD panel.Remo

D–12 Maintenance and Service GuideDisplay Component RecyclingÅWARNING: The backlight contains mercury. Caution should be exercised when removing and h

Display Component RecyclingMaintenance and Service Guide D–1319. Disconnect the display cable 1 from the LCD panel.20. Remove the screws 2 that secure

D–14 Maintenance and Service GuideDisplay Component Recycling23. Remove the LCD panel.Removing the LCD Panel24. Recycle the backlight and LCD panel.

Maintenance and Service Guide Index–1Index1394 port 1–11Aarrow keys 1–13audio troubleshooting 2–23audio-in jacklocation 1–8pin assignments A–2audio-ou

Index–2 Maintenance and Service GuideIndexdefaults 2–2File Menu 2–3overview 2–1Security Menu 2–4Tools Menu 2–5computer specifications 6–1connector pin

IndexMaintenance and Service Guide Index–3spare part number 3–5, 3–19, 3–25, 5–16specifications 6–8DVD±RW and CD-RW Double Layer Combo Drive with Ligh

Index–4 Maintenance and Service GuideIndexHhard driveOS loading problems 2–18precautions 4–3removal 5–6spare part numbers 3–9, 3–19, 3–24, 3–25, 5–6sp

IndexMaintenance and Service Guide Index–5Nnetwork jacklocation 1–10pin assignments A–4network, troubleshooting 2–28nonfunctioning device, troubleshoo

1–18 Maintenance and Service GuideProduct DescriptionThe external components on the bottom of the computer are shown below and described in Table 1-8.

Index–6 Maintenance and Service GuideIndexRremote control, spare part number 3–20, 3–23removal/replacementpreliminaries 4–1procedures 5–1right-side co

IndexMaintenance and Service Guide Index–7thermal pastereplacement 5–62spare part number 3–7tools required 4–1top components 1–14, 1–16top coverremova

Product DescriptionMaintenance and Service Guide 1–195 Vents (2) Provide airflow to cool internal components.ÄTo prevent overheating, do not obstruct

1–20 Maintenance and Service GuideProduct Description1.5 Design OverviewThis section presents a design overview of key parts and features of the compu

Maintenance and Service Guide 2–12TroubleshootingÅWARNING: Only authorized technicians trained by HP should repair this equipment. All troubleshooting

2–2 Maintenance and Service GuideTroubleshootingAccessing Computer SetupThe information and settings in Computer Setup are accessed from the File, Sec

TroubleshootingMaintenance and Service Guide 2–34. To confirm the restoration, press f10.5. Select File > Save changes and exit, and then follow th

Maintenance and Service Guide iiiContents1 Product Description1.1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–21

2–4 Maintenance and Service GuideTroubleshootingSelecting from the Security MenuTable 2-2Security MenuSelect To Do ThisAdministrator password Enter, c

TroubleshootingMaintenance and Service Guide 2–5Selecting from the Tools MenuTable 2-3Tools MenuSelect To Do ThisHDD Self Test options Run a quick or

2–6 Maintenance and Service GuideTroubleshootingSelecting from the Advanced MenuTable 2-4Advanced MenuSelect To Do ThisLanguage (or press f2) Change t

TroubleshootingMaintenance and Service Guide 2–72.2 Troubleshooting FlowchartsTable 2-5Troubleshooting Flowcharts OverviewFlowchart Description2.1 “Fl

2–8 Maintenance and Service GuideTroubleshootingFlowchart Description2.14 “Flowchart 2.14—No OS Loading, Optical Drive”2.15 “Flowchart 2.15—No Audio,

TroubleshootingMaintenance and Service Guide 2–9Flowchart 2.1—Initial TroubleshootingConnectingto networkor modem?Begintroubleshooting.Is therepower?I

2–10 Maintenance and Service GuideTroubleshootingFlowchart 2.2—No Power, Part 11. Reseat the power cables in the docking device and at the AC outlet.2

TroubleshootingMaintenance and Service Guide 2–11Flowchart 2.3—No Power, Part 2Continued from“Flowchart 2.2—No Power, Part 1.”Visually check fordebris

2–12 Maintenance and Service GuideTroubleshootingFlowchart 2.4—No Power, Part 3Continued from“Flowchart 2.3—No Power, Part 2.”Reseat AC adapterin comp

TroubleshootingMaintenance and Service Guide 2–13Flowchart 2.5—No Power, Part 4YNContinued from“Flowchart 2.4—No Power, Part 3.”Reseat loosecomponents

iv Maintenance and Service GuideContents3 Illustrated Parts Catalog3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . 3–13.2 Com

2–14 Maintenance and Service GuideTroubleshootingFlowchart 2.6—No Video, Part 1ANStand-aloneor docking device?No video.Replace the following one at a

TroubleshootingMaintenance and Service Guide 2–15Flowchart 2.7—No Video, Part 2YNContinued from“Flowchart 2.6—No Video, Part 1.”DoneAdjust externalmon

2–16 Maintenance and Service GuideTroubleshootingFlowchart 2.8—Nonfunctioning Docking Device (if applicable)YNReseat power cord in docking device andp

TroubleshootingMaintenance and Service Guide 2–17Flowchart 2.9—No Operating System (OS) LoadingNo OS loading from hard drive,go to “Flowchart 2.10—No

2–18 Maintenance and Service GuideTroubleshootingFlowchart 2.10—No OS Loading, Hard Drive, Part 1Go to“Flowchart 2.17—Nonfunctioning Device.”YDoneNOS

TroubleshootingMaintenance and Service Guide 2–19Flowchart 2.11—No OS Loading, Hard Drive, Part 2Load OS using Operating System disc (if applicable).C

2–20 Maintenance and Service GuideTroubleshootingFlowchart 2.12—No OS Loading, Hard Drive, Part 3YSystemfiles on harddrive?Continued from“Flowchart 2.

TroubleshootingMaintenance and Service Guide 2–21Flowchart 2.13—No OS Loading, Diskette DriveReplace the following components individually, retesting

2–22 Maintenance and Service GuideTroubleshootingFlowchart 2.14—No OS Loading, Optical DriveYDoneNBootabledisc indrive?Discin drive?No OSloading fromC

TroubleshootingMaintenance and Service Guide 2–23Flowchart 2.15—No Audio, Part 1No audio.NComputer indocking device?(if applicable)?Internalaudio?Audi

ContentsMaintenance and Service Guide v5 Removal and Replacement Procedures5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

2–24 Maintenance and Service GuideTroubleshootingFlowchart 2.16—No Audio, Part 2YNContinued from “Flowchart 2.15—No Audio, Part 1.”Reloadaudio drivers

TroubleshootingMaintenance and Service Guide 2–25Flowchart 2.17—Nonfunctioning DeviceDoneAny physicaldevice detected?YNUnplug the nonfunctioning devic

2–26 Maintenance and Service GuideTroubleshootingFlowchart 2.18—Nonfunctioning KeyboardYNKeyboardoperatingproperly?Keyboardnot operating properly.Exte

TroubleshootingMaintenance and Service Guide 2–27Flowchart 2.19—Nonfunctioning Pointing DeviceYNPointing devicenot operatingproperly.Externaldevicewor

2–28 Maintenance and Service GuideTroubleshootingFlowchart 2.20—No Network/Modem ConnectionYDisconnect allpower fromthe computerand open.No networkor

Maintenance and Service Guide 3–13Illustrated Parts CatalogThis chapter provides an illustrated parts breakdown and a reference for spare part numbers

3–2 Maintenance and Service GuideIllustrated Parts Catalog3.2 Computer Major ComponentsComputer Major Components

Illustrated Parts CatalogMaintenance and Service Guide 3–3Table 3-1Spare Parts: Computer Major ComponentsItem DescriptionSpare Part Number1 Display as

3–4 Maintenance and Service GuideIllustrated Parts CatalogComputer Major Components

Illustrated Parts CatalogMaintenance and Service Guide 3–5Table 3-1Spare Parts: Computer Major Components (Continued)Item DescriptionSpare Part Number

vi Maintenance and Service GuideContents6 SpecificationsA Connector Pin AssignmentsB Power Cord Set RequirementsC Screw ListingD Display Component Re

3–6 Maintenance and Service GuideIllustrated Parts CatalogComputer Major Components

Illustrated Parts CatalogMaintenance and Service Guide 3–7Table 3-1Spare Parts: Computer Major Components (Continued)Item DescriptionSpare Part Number

3–8 Maintenance and Service GuideIllustrated Parts CatalogComputer Major Components

Illustrated Parts CatalogMaintenance and Service Guide 3–9Table 3-1Spare Parts: Computer Major Components (Continued)Item DescriptionSpare Part Number

3–10 Maintenance and Service GuideIllustrated Parts CatalogComputer Major Components

Illustrated Parts CatalogMaintenance and Service Guide 3–11Table 3-1Spare Parts: Computer Major Components (Continued)Item DescriptionSpare Part Numbe

3–12 Maintenance and Service GuideIllustrated Parts CatalogComputer Major Components

Illustrated Parts CatalogMaintenance and Service Guide 3–13Table 3-1Spare Parts: Computer Major Components (Continued)Item DescriptionSpare Part Numbe

3–14 Maintenance and Service GuideIllustrated Parts Catalog3.3 Display Assembly Subcomponents

Illustrated Parts CatalogMaintenance and Service Guide 3–15Table 3-2Display Assembly SubcomponentsSpare Part Number InformationItem Description1a1bDis

Maintenance and Service Guide 1–11Product DescriptionThe HP Pavilion dv5100 Notebook PC offers advanced modularity, Intel® Pentium® M processors, and

3–16 Maintenance and Service GuideIllustrated Parts Catalog3.4 Plastics KitTable 3-3Plastics KitSpare Part Number InformationItem DescriptionSpare Par

Illustrated Parts CatalogMaintenance and Service Guide 3–173.5 Cable KitTable 3-4Cable KitSpare Part Number InformationItem DescriptionSpare Part Numb

3–18 Maintenance and Service GuideIllustrated Parts Catalog3.6 Mass Storage Devices

Illustrated Parts CatalogMaintenance and Service Guide 3–19Table 3-5Mass Storage DevicesSpare Part Number InformationItem DescriptionSpare Part Number

3–20 Maintenance and Service GuideIllustrated Parts Catalog3.7 Miscellaneous (Not Illustrated)Table 3-6Miscellaneous (Not Illustrated)Spare Part Infor

Illustrated Parts CatalogMaintenance and Service Guide 3–21Power supply, 65 watt 403810-001Power cordsFor use in:Australia 403811-011Canada, French Ca

3–22 Maintenance and Service GuideIllustrated Parts Catalog3.8 Sequential Part Number ListingTable 3-7Sequential Part Number ListingSpare Part Number

Illustrated Parts CatalogMaintenance and Service Guide 3–23407313-001 HP Remote Control II407316-001 SD Memory Card 512-MB407576-001 802.11a/b/g Mini

3–24 Maintenance and Service GuideIllustrated Parts Catalog407576-003 802.11a/b/g Mini Card WLAN module for use in the following ROW countries:ChinaEc

Illustrated Parts CatalogMaintenance and Service Guide 3–25407792-001 Display Plastics Kit407794-001 Display Screw Kit407796-001 Display HInge Kit4077

1–2 Maintenance and Service GuideProduct Description1.1 Features✎Numerous references are made throughout this Maintenance and Service Guide to “full-f

3–26 Maintenance and Service GuideIllustrated Parts Catalog407857-031 Keyboard for use in The United Kingdom407857-041 Keyboard for use in Germany4078

Illustrated Parts CatalogMaintenance and Service Guide 3–27407863-001 Expansion port 2 bracket407868-001 945GM system board407939-001 Composite S-Vide

3–28 Maintenance and Service GuideIllustrated Parts Catalog412175-001 DVB-T TV tuner412176-001 DVB-T TV tuner antenna413451-001 Base enclosure413453-0

Maintenance and Service Guide 4–14Removal and ReplacementPreliminariesThis chapter provides essential information for proper and safe removal and repl

4–2 Maintenance and Service GuideRemoval and Replacement Preliminaries4.2 Service ConsiderationsThe following sections include some of the considerati

Removal and Replacement PreliminariesMaintenance and Service Guide 4–34.3 Preventing Damage to Removable DrivesRemovable drives are fragile components

4–4 Maintenance and Service GuideRemoval and Replacement Preliminaries4.4 Preventing Electrostatic DamageMany electronic components are sensitive to e

Removal and Replacement PreliminariesMaintenance and Service Guide 4–54.5 Packaging and Transporting PrecautionsUse the following grounding precaution

4–6 Maintenance and Service GuideRemoval and Replacement Preliminaries4.6 Workstation PrecautionsUse the following grounding precautions at workstatio

Removal and Replacement PreliminariesMaintenance and Service Guide 4–74.7 Grounding Equipment and MethodsGrounding equipment must include either a wri

Product DescriptionMaintenance and Service Guide 1–3 Support for one Type I or Type II PC Card slot, with support for both 32-bit (CardBus) and 16-bi

4–8 Maintenance and Service GuideRemoval and Replacement PreliminariesTable 4-1 shows how humidity affects the electrostatic voltage levels generated

Maintenance and Service Guide 5–15Removal and ReplacementProceduresThis chapter provides removal and replacement procedures.There are as many as 98 sc

5–2 Maintenance and Service GuideRemoval and Replacement Procedures5.2 Disassembly Sequence ChartUse the chart below to determine the section number t

Removal and Replacement ProceduresMaintenance and Service Guide 5–3Section Description# of Screws Removed5.9 Optical Drive 1 to remove to optical driv

5–4 Maintenance and Service GuideRemoval and Replacement Procedures5.3 Preparing the Computer for DisassemblyBefore you begin any removal or installat

Removal and Replacement ProceduresMaintenance and Service Guide 5–5b. Slide the battery pack release latch 1 to the left. (The battery pack disengages

5–6 Maintenance and Service GuideRemoval and Replacement Procedures5.4 Hard Drive1. Prepare the computer for disassembly (refer to Section 5.3).2. Loo

Removal and Replacement ProceduresMaintenance and Service Guide 5–74. Remove the two Phillips PM2.5×6.0 hard drive retention screws 1 that secure the

5–8 Maintenance and Service GuideRemoval and Replacement Procedures7. Remove the four Phillips PM3.0×3.0 hard drive frame screws 1 that secure the har

Removal and Replacement ProceduresMaintenance and Service Guide 5–95.5 Computer FeetThe computer feet are adhesive-backed rubber pads. The feet are in