HP Computer Specifications

HP 14 Notebook PCHP 14 TouchSmart Notebook PCCompaq 14 Notebook PCCompaq 14 TouchSmart Notebook PCHP 240 G2 Notebook PCHP 245 G2 Notebook PCMaintenanc

Category Description Non-touch ;UMANon-touch;discreteTouch;UMATouch;discrete Supports up to 16 GB of system RAM in the followingconfigurations:●16384

WeightBefore removing the weight, follow these steps:1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

5 Using Setup Utility (BIOS) and HP PCHardware Diagnostics (UEFI) in Windows 8Setup Utility, or Basic Input/Output System (BIOS), controls communicati

Downloading a BIOS updateCAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, download andinstall a BIOS update only

Using HP PC Hardware Diagnostics (UEFI)HP PC Hardware Diagnostics is a Unified Extensible Firmware Interface (UEFI) that allows you to rundiagnostic t

96 Chapter 5 Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI) in Windows 8

6 Using Setup Utility (BIOS) and SystemDiagnostics in Windows 7Setup Utility, or Basic Input/Output System (BIOS), controls communication between all

Downloading a BIOS updateCAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, download andinstall a BIOS update only

Using System DiagnosticsSystem Diagnostics allows you to run diagnostic tests to determine if the computer hardware is functioningproperly.To start Sy

100 Chapter 6 Using Setup Utility (BIOS) and System Diagnostics in Windows 7

7 Computer Setup (BIOS) and AdvancedSystem Diagnostics in SUSE LinuxComputer Setup, or Basic Input/Output System (BIOS), controls communication betwee

Category Description Non-touch ;UMANon-touch;discreteTouch;UMATouch;discrete●Realtek RTL8188EE 802.11bgn 1x1 Wi-Fi Adapter●Qualcomm Atheros AR9485 802

Use the tab key and the arrow keys to select File > Ignore Changes and Exit, and then press enter.– or –●To save your changes and exit Computer Set

1. Start Computer Setup.2. Use a pointing device or the arrow keys to select File > System Information.3. To exit Computer Setup without saving you

●Hard disk test—This test analyzes the physical condition of the hard drive, and then checks all data inevery sector of the hard drive. If the test de

8 SpecificationsComputer specifications Metric U.S.Dimensions (touch models)Depth 24.0 cm 9.5 inWidth 34.6 cm 13.6 inHeight 2.95 cm 1.16 inWeight 2.4

Metric U.S.Brightness 200 nits (typical)Pixel resolutionPitch 0.197 × 0.197 mmFormat 1366 × 768Configuration RGB vertical stripeBacklight LEDCharacte

9 Backing up, restoring, and recovering inWindows 8This chapter provides information about the following processes:●Creating recovery media and backup

●If your computer does not include an integrated optical drive with DVD writer capability, but you wouldlike to create DVD recovery media, you can use

●If you have replaced the hard drive, you can use the Factory Reset option of HP Recovery media torestore the factory image to the replacement drive.

1. Press f11 while the computer boots.– or –Press and hold f11 as you press the power button.2. Choose your keyboard layout.3. Select Troubleshoot fro

10 Backing up, restoring, and recovering inWindows 7Your computer includes tools provided by the operating system and HP to help you safeguard yourinf

Category Description Non-touch ;UMANon-touch;discreteTouch;UMATouch;discreteSecurity Kensington Security LockSupport Intel Anti-TheftSupport Intel IPT

Creating the recovery media1. Select Start and type recovery in the search field. Select Recovery Manager from the list. Allow theaction to continue,

Tips for a successful backup●Number backup discs before inserting them into the optical drive.●Store personal files in the Documents, Music, Pictures,

Restore and recoveryRestoring to a previous system restore pointSometimes installing a software program causes your computer or Windows to behave unpr

●If the recovery media do not work, you can obtain recovery discs for your system from the HP website.●The Minimized Image Recovery option is recommen

1. Insert the flash drive into a USB port.2. Restart the computer.3. Press esc while the computer is restarting, and then press f9 for boot options.4.

11 Backup and Recovery in SUSE LinuxRecovery after a system failure is as good as your most recent backup. As you add new software and datafiles, you

CAUTION: Using Recovery completely erases hard drive contents and reformats the hard drive. All files youhave created and any software installed on th

12 Power cord set requirementsThe wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120volts ac, or fro

Requirements for specific countries and regionsCountry/region Accredited agency Applicable note numberArgentina IRAM 1Australia SAA 1Austria OVE 1Belg

Country/region Accredited agency Applicable note number2. The flexible cord must be Type SVT/SJT or equivalent, No. 18 AWG, 3-conductor. The wall plug

Category Description Non-touch; UMA Touch; UMA Touchscreen, 35.6-cm (14.0-in), high-definition (HD), light-emittingdiode (LED), SVA AntiGlare (1366×76

122 Chapter 12 Power cord set requirements

13 Statement of VolatilityThe purpose of this document is to provide general information regarding non-volatile memory in industry-standards based HP

Then select Un-configure AMT on next boot. Select Save then Yes. Select the File menu, and thenselect Save Changes and Exit. Reboot the system and con

Non VolatileMemory TypeAmount(Size)Does thismemorystorecustomerdata?Does thismemoryretain datawhen poweris removed?What is thepurpose of thismemory?Ho

Non VolatileMemory TypeAmount(Size)Does thismemorystorecustomerdata?Does thismemoryretain datawhen poweris removed?What is thepurpose of thismemory?Ho

This relates to clearing the Real Time Clock (RTC) CMOS memory that contains PC configuration data.6. Does resetting the CMOS configuration memory ret

128 Chapter 13 Statement of Volatility

14 RecyclingBatteryWhen a non-rechargeable or rechargeable battery has reached the end of its useful life, do not dispose of thebattery in general hou

2. Lift up and out on the left and right inside edges (1) and the top and bottom inside edges (2) of thedisplay bezel until the bezel disengages from

6. Remove the display panel assembly (2) from the display enclosure.7. Turn the display panel assembly upside down.8. Remove all screws that secure th

Category Description Non-touch; UMA Touch; UMAWireless Integrated wireless local area network (WLAN) options by way ofwireless moduleOne or two WLAN a

12. Lift the top edge of the backlight cover (2) and swing it outward.13. Remove the backlight cover.14. Turn the display panel upright.15. Remove the

17. Remove the backlight frame from the display panel.WARNING! The backlight contains mercury. Exercise caution when removing and handling thebackligh

22. Release the tape (4) that secures the LCD panel to the display rear panel.23. Remove the LCD panel.24. Recycle the LCD panel and backlight.134 Cha

IndexAAC adapter12AC adapter, spare part number33action keysidentifying18antennasillustrated29removing67, 68spare part number34audio, product descript

removing 70spare part number33specifications 106Hard drive bracketillustrated29spare part number34hard drive bracketremoving71hard drive connectorillu

removing 84spare part number33product descriptionaudio2, 5, 8chipset1, 4, 7display panel1, 4, 8Ethernet2, 5, 9external media cards3, 6, 9graphics1, 4,

removing 46, 65, 66spare part number34webcam/microphone moduleillustrated29removing45, 64spare part number34weightremoving 92WindowsFile History108res

Category Description Non-touch; UMA Touch; UMAOTP supportOperatingsystemPreinstalled:●Windows 8.1√√ ●Ubuntu √ ●FreeDOS √ Serviceability End-user re

Category Description Non-touch;UMANon-touch;discreteTouch;UMATouch;discrete UMA graphics: AMD Radeon™ HD 8400 Graphics (A6-5200) √ √ AMD R

Category Description Non-touch;UMANon-touch;discreteTouch;UMATouch;discrete HD audio √√√√ Dual speakers √√√√ HP TrueVision HD webcam (fixed, no tilt

Category Description Non-touch;UMANon-touch;discreteTouch;UMATouch;discretePowerrequirements65-W Smart AC adapter; for use in all countries except Chi

2 External component identificationRight sideComponent Description(1)Power light●On: The computer is on.●Blinking: The computer is in the Sleep state,

© Copyright 2013 Hewlett-PackardDevelopment Company, L.P.AMD and Radeon are trademarks of AdvancedMicro Devices, Inc. Bluetooth is a trademarkowned by

Left sideComponent Description(1)Security cable slot Attaches an optional security cable to the computer.NOTE: The security cable is designed to act a

Component DescriptionNOTE: When a device is connected to the jack, the computerspeakers are disabled.NOTE: Be sure that the device cable has a 4-condu

DisplayComponent Description(1) WLAN antennas (2)* Send and receive wireless signals to communicate with wireless localarea networks (WLANs).(2) WWAN

TopTouchPadComponent Description(1) TouchPad zone Moves the on-screen pointer and selects or activates items onthe screen.NOTE: The TouchPad also su

LightsComponent Description(1) Caps lock light On: Caps lock is on, which switches the keys to all capital letters.(2)Mute light●Amber: Computer sou

ButtonComponent Description Power button●When the computer is off, press the button to turn on thecomputer.●When the computer is on, press the button

KeysComponent Description(1) esc key Displays system information when pressed in combination withthe fn key.(2) fn key Executes frequently used sy

BottomComponent Description(1)Battery lock and unlock latch Locks and unlocks the battery in the battery bay.(2) Battery bay Holds the battery.(3)

Component DescriptionCAUTION: To prevent an unresponsive system, replacethe wireless module only with a wireless moduleauthorized for use in the compu

LabelsThe labels affixed to the computer provide information you may need when you troubleshoot systemproblems or travel internationally with the comp

Safety warning noticeWARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place thedevice directly on your

Component (1) Serial number (2) Product number (3) Warranty period (4) Model number (select models only) (5) Revision number ●Regulatory label(s

3 Illustrated parts catalogComputer major componentsComputer major components 23

Item Component Spare part number(1) Display assembly (35.6-cm [14.0-in] HD, anti-glare, touchscreen)NOTE: For display assembly spare part information,

Item Component Spare part number ●For use in Latin America 747285-161 For use in gray HP 14 or Compaq 14 models: ●For use in the United States 7497

Item Component Spare part number ●UMA graphics, Intel HM86 chipset, Windows 8 Professional 747260-601 ●Discrete graphics, Intel HM86 chipset, without

Item Component Spare part number For use only in models with an AMD E1-2100 processor and discrete graphics: ●Without Windows 8 747272-001 ●Windows

Item Component Spare part number Atheros AR9485 802.11b/g/n WiFi Adapter for use in Brazil 712639-201 Realtek RTL8188EE 802.11bgn Wi-Fi Adapter 7098

Item Component Spare part number For use with HP 240 and HP 245 models 749551-001(2) Webcam/microphone module 747144-001(3) Raw display panel (35.6-c

Plastics KitItem Component Spare part number Plastics Kit, includes: 747255-001(1) Service door(2) Optical drive cover (for use in models without an

Cable KitItem Component Spare part number Cable Kit, includes: 750337-001(1) Power button board cable(2) Card reader cable (3) USB cable (4) Power

iv Safety warning notice

Miscellaneous partsComponent Spare part numberHP Smart AC adapter:For use with computer models equipped with discrete graphics:●90-W PFC HP Smart AC a

Sequential part number listingSpare partnumberDescription490371-001 Power cord for use in North America (3-pin, black, 1.83-m)490371-011 Power cord fo

Spare partnumberDescription712639-201 Atheros AR9485 802.11b/g/n WiFi Adapter for use in Brazil713162-001 Intel Celeron 1000M, 1.8-GHz processor (2.0-

Spare partnumberDescription747250-001 DVD+/-RW Double-Layer SuperMulti Drive747251-001 Power button board (includes cable)747252-001 USB board (includ

Spare partnumberDescription747265-501 System board for use only in models with UMA graphics, Celeron N2810 processor, and Windows 8 Standard(includes

Spare partnumberDescription747284-281 Top cover with keyboard for use in red HP 14 models in Thailand747284-AB1 Top cover with keyboard for use in red

Spare partnumberDescription752884-601 System board for use only in models with UMA graphics, Celeron N2820 processor, and Windows 8 Professional(inclu

4 Removal and replacement proceduresPreliminary replacement requirementsTools requiredYou will need the following tools to complete the removal and re

Drive handlingCAUTION: Drives are fragile components that must be handled with care. To prevent damage to thecomputer, damage to a drive, or loss of i

Typical electrostatic voltage levels Relative humidityEvent 10% 40% 55%Walking across carpet 35,000 V 15,000 V 7,500 VWalking across vinyl floor 12,0

Table of contents1 Product description ...

●Avoid contact with pins, leads, or circuitry.●Turn off power and input signals before inserting or removing connectors or test equipment.Equipment gu

Component replacement proceduresThis chapter provides removal and replacement procedures.Make special note of each screw's size and location duri

Display subcomponents (bezel, webcam, panel)This section describes removing display subcomponents that do not require that you remove the entiredispla

2. Remove the two Mylar screw covers (1) and the two Phillips PM2.5×4.5 screws (2) that secure thedisplay bezel to the display assembly.3. Flex the in

c. Lift to disengage the adhesive that secures the webcam/microphone module to the display, andthen remove the module (2).6. To remove the display pan

b. Remove the four Phillips PM2.0×3.0 screws (1) that secure the display panel to the hinges, andthen rotate the display panel onto the keyboard (2).C

c. On the back of the display panel, release the adhesive strip (1) that secures the display panel cableto the display panel, and then disconnect (2)

Service doorNOTE: The service door is available in the Plastics Kit.Description Spare part numberPlastics Kit 747255-001Before removing the service do

Optical driveDescription Spare part numberDVD+/-RW Double-Layer SuperMulti Drive 747250-001Before removing the optical drive, follow these steps:1. Sh

6. Remove the optical drive bracket (2).Reverse this procedure to reassemble and install the optical drive.Component replacement procedures 51

Electrostatic discharge damage ... 40Packaging and transporting guid

WLAN moduleDescription Spare part numberAtheros AR9485 802.11b/g/n 1x1 WiFi Adapter 675794-001Ralink RT3290LE 802.11bgn 1x1 Wi-Fi and Bluetooth 4.0 Co

3. Remove the WLAN module by pulling the module away from the slot at an angle (3).NOTE: If the WLAN antennas are not connected to the terminals on th

Memory moduleDescription Spare part number8-GB (PC3L, 12800, 1600-MHz) 693374-0014-GB (PC3L, 12800, 1600-MHz) 691740-0012-GB (PC3L, 12800, 1600-MHz) 6

Top cover/keyboardNOTE: The top cover spare part kit includes the TouchPad.Description Spare part numberTop cover with keyboard for use in black HP 14

Description Spare part numberTop cover with keyboard for use in black HP 240 and HP 245 models: ●For use in the United States 749036-001●For use in T

2. Disconnect the following cables:(1): Power button board cable(2): Keyboard cable(3): Touchpad cable3. Remove the 14 Phillips PM2.5×6.0 screws that

6. Remove the top cover (2).Reverse this procedure to install the top cover/keyboard.Note the antenna routing path on the bottom of the computer when

Power button boardDescription Spare part numberPower button board (includes cable) 747251-001Before removing the power button board, follow these step

TouchPad button boardDescription Spare part numberTouchPad button board (includes cable) 747253-001Before removing the TouchPad button board, follow t

Display assemblyThis section describes removing the display assembly in its entirety and disassembling all the displaysubcomponents.If you only need t

7 Computer Setup (BIOS) and Advanced System Diagnostics in SUSE Linux ... 101Starting Computer S

4. Remove the battery (see Battery on page 43).5. Disconnect the WLAN module antenna cables from the WLAN module (see WLAN module on page 52).6. Remov

5. Remove the display assembly (2).If it is necessary to replace any of the display assembly subcomponents:1. To remove the display bezel:a. Remove th

b. Flex the inside of the top edge (1), the left and right edges (2), and the bottom edge (3) of thedisplay bezel until the bezel disengages from the

c. Remove the webcam/microphone module (2). (The module is attached to the display enclosurewith double-sided tape.)3. To remove the display panel:a.

b. On the back of the display panel, release the adhesive strip (1) that secures the display panel cableto the display panel, and then disconnect (2)

a. Remove the four Phillips PM2.0×3.0 screws (1) that secure the display hinges to the display panel.b. Remove the display hinges (2).5. To remove the

6. To remove the display/webcam cable, release the webcam connector (1), webcam cable (2), and displaycable (3) from the routing path built into the d

USB boardDescription Spare part numberUSB board (includes cable) 747252-001Before removing the USB board, follow these steps:1. Shut down the computer

Hard driveNOTE: The hard drive spare part kit does not include the hard drive cable or bracket.Description Spare part number1-GB, 5400-rpm, 2.5-in 676

4. Disconnect the connector from the hard drive (4).5. To remove the hard drive bracket, remove the four Phillips PM2.5×3.0 screws (1) that secure the

Restoring specific files ... 114Resto

Optical drive connectorDescription Spare part numberOptical drive connector 747244-001Before removing the optical drive connector, follow these steps:

System boardNOTE: The system board spare part kit includes replacement thermal materials.NOTE: Intel models come with removable processors. AMD models

Description Spare part number●Windows 8 Standard 747268-501System board for use only with models with an AMD E1-2100 processor and UMA graphics: ●Wit

2. Position the computer upright, and then disconnect the following cables from the system board:(2): Speaker cable(3): USB board cable(4): Optical dr

5. Lift the side opposite of the connectors of the system board (3), and then pull the system board awayfrom the connectors to remove it (4).Reverse t

Fan/heat sink assemblyNOTE: The fan/heat sink assembly spare part kit includes replacement thermal materials.Description Spare part numberModels with

a. Disconnect the fan cable (1) from the system board.b. Remove the fan from the clip on the system board (2).c. Remove the fan (3).Intel processor an

Remove the heat sink:a. Loosen the four Phillips screws that secure the heat sink to the system board (1).b. Remove the heat sink (2) from the system

AMD processor and UMA graphicsThe thermal material must be thoroughly cleaned from the surfaces of the heat sink and the system boardcomponents each t

●Thermal paste is used on the processor (1) and the heat sink section (2) that services itIntel processor and discrete graphics (not Bay Trail)Compone

1 Product descriptionIntel HM76 Express Chipset modelsCategory Description Non-touch ;UMANon-touch;discreteTouch;UMATouch;discreteProduct name HP 14 N

●Thermal paste is used on the processor (1) and the heat sink section (2) that services it●Thermal paste is used on the graphics subsystem chip (3) an

●Thermal paste is used on the processor (1) and the heat sink section (2) that services itAMD processor with UMA graphics●Thermal paste is used on the

Reverse this procedure to reassemble and install the fan/heat sink assembly.ProcessorNOTE: This section applies only to computer models equipped with

3. Lift the processor (3) straight up, and then remove it.NOTE: The gold triangle (4) on the processor must be aligned with the triangle icon embossed

Power connector cableDescription Spare part numberPower connector cable 747116-001Before removing the power connector cable, follow these steps:1. Shu

4. Remove the power connector cable (3).Reverse this procedure to install the power connector cable.Component replacement procedures 87

Card reader boardDescription Spare part numberCard reader board (includes cable) 747254-001Before removing the card reader board, follow these steps:1

SpeakersDescription Spare part numberSpeakers (includes left and right speakers and cable) 747259-001Before removing the speakers, follow these steps:

RTC batteryDescription Spare part numberRTC battery 747132-001Before removing the RTC battery, follow these steps:1. Shut down the computer. If you ar

Hard drive connectorDescription Spare part numberHard drive connector 747240-001Before removing the hard drive connector, follow these steps:1. Shut d