HP K850 Series User Manual download pdf (Page 86)

Check media settings

Make sure the page settings in the printer software matches the width and length of media loaded in

the tray. See

Changing print settings.

Check the parallel port on your computer

If you are using a parallel cable, make sure the printer is connected directly to the parallel port. Avoid

sharing the port with other devices, such as a Zip drive or other printers.

Placement of the text or graphics is wrong

Check how the media is loaded

Make sure the paper guides fit snugly against the edges of the stack of media, and make sure the

tray is not overloaded. See

Loading media.

Check the media size

●

Content on a page might be cut off if the document size is larger than the media that you are

using.

●

Make sure the media size selected in the printer driver matches the size of media loaded in the

tray.

●

If you are using a computer running Windows, select Emulate LaserJet Margins in the printer

driver to print a LaserJet formatted document.

Check margin settings

If the text or graphics are cut off at the edges of the page, make sure the margin settings for the

document do not exceed the printable area of your printer. See

Setting minimum margins.

Check the page-orientation setting

Make sure the media size and page orientation selected in the application match the settings in the

printer driver.

Check the Preserve Layout setting (Windows)

If you are using a duplex unit to do automatic duplex printing, ensure Preserve Layout is selected in

the printer driver. Clearing this option might result in unwanted page breaks. See

Printing on both

sides (duplexing).

Check the printer location and length of USB cable

High electromagnetic fields (such as those generated by USB cables) can sometimes cause slight

distortions to printouts. Move the printer away from the source of the electromagnetic fields. Also, it is

recommended that you use a USB cable that is less than 3 meters (9.8 feet) long to minimize the

effects of these electromagnetic fields.

If the solutions do not work, the problem might be caused by the inability of the application to

interpret print settings properly. See the release notes for known software conflicts; or refer to the

application's documentation, or contact the software manufacturer for specific help.

78 Chapter 5 Maintaining and troubleshooting ENWW

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HP K850 Series User Manual Page 86

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