HP ENVY Photo 7134 All-in-One Printer User Manual

HP ENVY Photo 7100 All-in-One series

HP EcoSolutions (HP and the Environment)HP is committed to helping you optimize your environmental footprint and empowering you to print responsibly—a

iv. Right-click or touch and hold Print Spooler, and then click Properties.v. On the General tab, next to Startup type, make sure that Automatic is se

●Windows 10: From the Windows Start menu, select Windows System from the app list, select Control Panel, and then click View devices and printers unde

8.If the printer does not turn on by itself, press (the Power button) to turn on the printer.9. Try using the printer again.To resolve print issues

To improve print quality (Windows)1. Make sure you are using original HP cartridges.2. Make sure you are using an appropriate paper type.Always make s

7. Review the blue, magenta, yellow, and black boxes on the diagnostics page. If you are seeing streaks in the color and black boxes, or no ink in por

6. Print a test page.To print a test pagea. Load Letter or A4 plain, white paper in the input tray.b. Open HP Utility.NOTE: HP Utility is located in

To align the cartridges from the printer displaya. Load letter or A4 unused plain white paper into the input tray.b. From the printer control panel, t

Copy issuesTroubleshoot copy problems Use an HP online troubleshooting wizard.Get step-by-step instructions if the printer does not create a copy, or

Scan issuesHP Print and Scan DoctorThe HP Print and Scan Doctor is a utility that will try to diagnose and x the issue automatically.NOTE: This util

Network and connection issuesWhat do you want to do?Fix wireless connectionChoose one of the following troubleshooting options.HP Print and Scan Docto

To enter sleep mode through pressing (the Power button)You can make the printer enter sleep mode directly by pressing (the Power button).1.Touch

NOTE: The HP online troubleshooting wizards may not be available in all languages.Read general instructions in the Help for Wi-Fi Direct troubleshooti

Printer hardware issuesTIP: Run the HP Print and Scan Doctor to diagnose and automatically x printing, scanning, and copying issues. The application

Get help from the printer control panelYou can use the printer’s help topics to learn more about the printer, and some help topics include animations

Get help from the HP Smart appThe HP Smart app provides alerts for printer issues (jams and other problems), links to help content, and options to con

Understand printer reportsYou can print the following reports to help troubleshoot problems with the printer.●Printer status report●Network congurati

Solve problems using Web ServicesIf you are having problems using Web Services, such as HP ePrint, check the following:●Make sure the printer is conne

Maintain the printerWhat do you want to do?Clean the scanner glassDust or dirt on the scanner glass, scanner lid backing, or scanner frame can slow do

Clean the exterior WARNING! Before cleaning the printer, turn the printer o by pressing (the Power button) and unplug the power cord from the elect

Restore original factory defaults and settingsIf you disable some functions or change some settings and want to change them back, you can restore the

4. Touch Yes.5. Print the network conguration page and verify that the network settings have been reset.NOTE: When you reset the printer network sett

To turn on Quiet Mode while the printer is printing▲On the printing screen, touch (Quiet Mode) to turn it on.NOTE: Quiet Mode is turned on only afte

HP supportFor the latest product updates and support information, visit the printer support website at www.support.hp.com. HP online support provides

Additional warranty optionsExtended service plans are available for the printer at additional costs. Go to www.hp.com/support , select your country/re

A Technical informationThe technical specications and international regulatory information for the HP ENVY Photo 7100 series are provided in this sec

HP Company noticesThe information contained herein is subject to change without notice.All rights reserved. Reproduction, adaptation, or translation o

SpecicationsTechnical specications for the HP ENVY Photo 7100 series are provided in this section. For more product specications, see the Product D

●Maximum scan size from glass: 21.6 x 29.7 cm (8.5 x 11.7 inches)●Supported File Types: JPEG, PDF●Twain Version: 1.9Copy specications●Digital image p

Regulatory noticesThe HP ENVY Photo 7100 series meets product requirements from regulatory agencies in your country/region.This section contains the f

The FCC requires the user to be notied that any changes or modications made to this device that are not expressly approved by HP may void the user’s

The point of contact for regulatory matters is HP Deutschland GmbH, HQ-TRE, 71025, Boeblingen, Germany.Products with wireless functionalityEMF●This pr

Declaration of conformityENWW Regulatory notices 123

Printer partsFront viewFigure 2-1 Front and top views of HP ENVY Photo 7100 All-in-One seriesFeature Description1 Lid2 Lid-backing3 Scanner glass4 Pr

Regulatory information for wireless products This section contains the following regulatory information pertaining to wireless products:●Exposure to r

● Notice to users in Serbia (5 GHz)● Notice to users in Taiwan (5 GHz)● Notice to user in Thailand (5 GHz) Exposure to radio frequency radiationCAUTIO

doit accepter toutes les interférences reçues, y compris des interférences pouvant provoquer un fonctionnement non souhaité de l'appareil.AVERTIS

Environmental product stewardship programHP is committed to providing quality products in an environmentally sound manner. Design for recycling has be

‘Additional Information’ of the product IT ECO Declaration at www.hp.com/hpinfo/globalcitizenship/environment/productdata/itecodesktop-pc.html.PaperTh

Disposal of waste equipment by usersThis symbol means do not dispose of your product with your other household waste. Instead, you should protect huma

Declaration of the Presence Condition of the Restricted Substances Marking (Taiwan)限用物質含有情況標示聲明書Declaration of the Presence Condition of the Restricte

on HP's EPEAT registered products go to www.hp.com/hpinfo/globalcitizenship/environment/pdf/epeat_printers.pdf.Battery disposal in TaiwanEuropean

The Table of Hazardous Substances/Elements and their Content (China)产品中有害物质或元素的名称及含量根据中国《电器电子产品有害物质限制使用管理办法》部件名称有害物质铅(Pb)汞(Hg)镉(Cd)六价铬(Cr(VI))多溴联苯(PBB

依据“复印机、打印机和传真机能源效率标识实施规则”，该打印机具有中国能效标识。标识上显示的能效等级和操作模式值根据“复印机、打印机和传真机能效限定值及能效等级”标准（“GB 21521”）来确定和计算。1. 能效等级产品能效等级分 3 级，其中 1 级能效最高。能效限定值根据产品类型和打印速度由标准

Printing supplies areaFeature Description1 Cartridge access door2 Printhead3 CartridgesNOTE: Cartridges should be kept in the printer to prevent possi

IndexAaccessibility 3Bboth sides, print on 32buttons, control panel 9Ccarriageclear carriage jams 87cartridge access door, locating 8cartridges 8, 63c

double-sided 32specications 118troubleshoot 105print quality report 108printer control panellocating 7network settings 72printer software (Windows)ab

Control panel and status lightsOverview of buttons and lightsThe following diagram and related table provides a quick reference to the printer control

Icon PurposePhoto : Opens the Photo menu where you can view and print photos.Setup : Opens the Setup menu where you can change preferences and use too

To change settings for a functionThe Home screen of the control panel display shows the available functions for the printer.1. From the control panel

Paper basicsThe printer is designed to work well with most types of oice paper. It is best to test a variety of print paper types before buying large

Business documents●HP Premium Presentation Paper 120g Matte or HP Professional Paper 120g MatteThis paper is a heavy two-sided matte paper perfect for

●Do not overload the tray or document feeder.●To prevent jams, poor print quality, and other printing problems, avoid loading the following paper in t

Load paperSelect a paper size to continue.To load small-size paper1. Pull out the photo tray.Slide the paper-width guides outward, and then remove any

5. Pull out the output tray extension.To load full-size paper1. Pull out the paper tray, slide the paper-width guides outward, and then remove any pre

5. Pull out the output tray extension.To load panorama photo paper1. Pull out the paper tray, slide the paper-width guides outward, and then remove an

5. Pull out the output tray extension.To load envelopes1. Pull out the paper tray, slide the paper-width guides outward, and then remove any previousl

5. Pull out the output tray extension.ENWW Load paper 19

Load originalTo load original on the scanner glass1. Lift the scanner lid.2. Load the original print side down on the right front corner of the glass.

Update the printerBy default, if the printer is connected to a network and Web Services has been enabled, the printer automatically checks for updates

Open the HP printer software (Windows)You can use the HP printer software to congure the printer settings, check estimated ink levels, order printing

Use the HP Smart app to print, scan, and troubleshoot from an iOS, Android, or Windows 10 deviceHP Smart (formerly known as HP All-in-One Printer Remo

Table of contents1 How do I? ...

Turn the printer oPress (the Power button) to turn o the printer. Wait until the power light turns o before unplugging the power cord or turning

3 PrintMost print settings are automatically handled by the software application. Change the settings manually only when you want to change print qual

Print using the HP Smart appTo print from a Windows 10 device1. Load paper in the input tray. For more information, see Load paper.2. Open HP Smart. F

Print documents using HP printer softwareTo print documents (Windows)1. Load paper in the input tray. For more information, see Load paper.2. From you

Print photos using HP printer softwareMake sure photo paper is loaded into the photo tray.To print a photo from the computer (Windows)1. Load paper in

—O: applies no changes to the image.—On: automatically focuses the image; moderately adjusts image sharpness.5. Select any other print settings you w

Print on envelopesAvoid envelopes with the following characteristics:●Very slick nish●Self-stick adhesives, clasps, or windows●Thick, irregular, or c

4. From the pop-up menu, choose Paper Type/Quality, and verify the paper type setting is set to Plain Paper.5. Click Print.ENWW Print on envelopes 31

Print on both sides (duplexing)To print on both sides of the paper (Windows)1. Load paper in the input tray. For more information, see Load paper.2. F

Print using the maximum dpiUse maximum dots per inch (dpi) mode to print high-quality, sharp images on photo paper.Printing in maximum dpi takes longe

5 Web Services ...

●Paper Type: The appropriate paper type●Quality: Maximum dpi5. Select any other print settings that you want, and then click Print.34 Chapter 3 Prin

Print from apps on mobile devicesPrint from apps on mobile devicesYou can print documents and photos directly from many of the apps on your mobile dev

Tips for successful printingSoftware settings selected in the print driver only apply to printing, they do not apply to copying or scanning.You can pr

Printer settings tips (Windows)●To change default print settings, open the HP printer software, click Print & Scan , and then click Set Preference

○Flip on Long Edge: Select it if you want to ip pages by the long edge of the paper when printing on both sides of the paper.○Flip on Short Edge: Sel

4 Copy and scan●Copy●Scan●Tips for copy and scan successENWW 39

CopyTo copy document photo or ID card1. Make sure you have paper loaded in the input tray. For more information, see Load paper.2. Place your original

ScanYou can scan documents, photos, and other paper types, and send them to a variety of destinations, such as a computer or an email recipient.When s

●Click or tap the Rotate icons to rotate the le.●Click or tap Edit to crop the document or image or to adjust its contrast, brightness, saturation, o

●Click or tap the Rotate icons to rotate the le.●Click or tap Edit to crop the document or image or to adjust its contrast, brightness, saturation, o

HP support ...

If you are using network connection, follow these instructions if the feature has been disabled, and you wish to enable it again.1. Open the HP printe

3. In the printer software, click Scan a Document or Photo .4. Select the type of scan you want and then click Scan .Choose Email as PDF or Email as J

3. Click the Scan button.A dialog appears requesting conrmation of your scanning device and the scan settings preset.4. Follow the onscreen instructi

Create a new scan shortcut (Windows)You can create your own scan shortcut to make scanning easier. For example, you might want to regularly scan and s

Learn more about using the HP Scan software. Click here to go online for more information. At this time, this website might not be available in all l

For more information, see Embedded web server.NOTE: By default, Webscan is o. You can enable this feature from the EWS. If you are unable to open Web

Tips for copy and scan successUse the following tips to copy and scan successfully.●Keep the glass and the back of the lid clean. The scanner interpre

5 Web Services●What are Web Services?●Set up Web Services●Use Web Services●Remove Web ServicesENWW 51

What are Web Services?The printer oers innovative, web-enabled solutions that can help you quickly access the Internet, obtain documents, and print t

Set up Web ServicesBefore you set up Web Services, make sure your printer is connected to the Internet.To set up Web Services, use one of the followin

vi ENWW

NOTE: If prompted for proxy settings and if your network uses proxy settings, follow the onscreen instructions to set up a proxy server. If you do not

Use Web ServicesThe following section describes how to use and congure Web Services.●HP ePrint ●Printer appsHP ePrintTo use HP ePrint, do the followi

To use printer apps1. From the Home screen, then touch Apps .2. Touch the printer app you want to use.For more information about individual print app,

Remove Web ServicesUse the following instructions to remove Web Services.To remove Web Services using the printer control panel1.From the top of the s

6 Work with cartridgesTo ensure the best print quality from the printer, you need to perform some simple maintenance procedures.This section contains

Information on cartridges and the printheadThe following tips help maintain HP cartridges and ensure consistent print quality.●The instructions in thi

Check the estimated ink levels You can check the estimated ink levels from the printer software or from the printer control panel.To check the estima

Replace the cartridges If you do not already have replacement cartridges for the printer, see Order cartridges .NOTE: At this time, some portions of

c. Slide the new cartridge in the slot until it clicks.4. Close the cartridge access door.NOTE: The HP printer software prompts you to align the cartr

Order cartridges To order cartridges, go to www.hp.com . (At this time, some portions of the HP website are available in English only.) Ordering cartr

1 How do I?Learn how to use your HP ENVY Photo 7100 series●Get started●Print●Copy and scan●Web Services●Work with cartridges●Network setup●Solve a pro

Use single-cartridge modeUse the single-cartridge mode to operate the HP ENVY Photo 7100 series with only one cartridge. The single-cartridge mode is

Store printing suppliesCartridges can be left in the printer for extended periods of time. However, to assure optimal cartridge health, be sure to tur

Cartridge warranty informationThe HP cartridge warranty is applicable when the cartridge is used in its designated HP printing device. This warranty d

7 Network setupAdditional advanced settings are available from the printer's home page (embedded web server or EWS). For more information, see Em

Set up the printer for wireless communication●Before you begin●Set up the printer on your wireless network●Change the connection type●Test the wireles

4. Touch Wireless Setup Wizard or Wi-Fi Protected Setup.5. Follow the display instructions to complete the setup.If you are already using the printer

TIP: If you want to select a dierent printer, click the Printer icon on the toolbar at the left side of the screen, and then select Select a Dierent

To print the wireless test report1. From the printer control panel, touch or swipe down the tab at the top of the screen to open the Dashboard, touch

Change network settingsFrom the printer control panel, you can set up and manage your printer's wireless connection and perform a variety of netw

●Default Gateway●DNS Address6. Enter your changes, and then touch Apply.ENWW Change network settings 73

2 Get startedThis section contains the following topics:●Accessibility●HP EcoSolutions (HP and the Environment)●Printer parts●Control panel and status

Use Wi-Fi DirectWith Wi-Fi Direct, you can print wirelessly from a computer, smart phone, tablet, or other wireless-capable device—without connecting

To print from a wireless-capable mobile device that supports Wi-Fi DirectMake sure you have installed the latest version of HP Print Service Plugin on

3. From the computer, connect to a new network. Use the process you normally use to connect to a new wireless network or hotspot. Choose the Wi-Fi Dir

8 Printer management toolsThis section contains the following topics:●The HP Smart app●Toolbox (Windows)●HP Utility (OS X and macOS)●Embedded web serv

The HP Smart appThe HP Smart app allows you to view current printer information and update printer settings. You can view ink status, printer and netw

Toolbox (Windows)The Toolbox provides maintenance information about the printer.NOTE: The Toolbox can be installed along with the HP printer software

HP Utility (OS X and macOS)HP Utility contains tools to congure print settings, calibrate the printer, order supplies online, and nd website support

Embedded web serverWhen the printer is connected to a network, you can use the printer's embedded web server (EWS) to view status information, ch

To open the embedded web server through Wi-Fi Direct1. From the printer control panel, touch or swipe down the tab at the top of the screen to open th

If the printer IP address is similar to 169.254.XXX.XXX or 0.0.0.0, it is not connected to the network.TIP: If you are using a computer running Window

AccessibilityThe printer provides a number of features that make it accessible for people with disabilities.VisualThe HP software provided with the pr

9 Solve a problemThe information in this section suggests solutions to common problems. If your printer is not operating correctly and these suggestio

Jams and paper-feed issuesWhat do you want to do?Clear a paper jamSolve paper jam issuesUse an HP online troubleshooting wizard.Instructions for clear

b. Locate any jammed paper inside the printer, grasp it with both hands and pull it towards you.CAUTION: If the paper tears when you are removing it f

b. Carefully turn the printer on its side to expose the bottom of the printer.c. Check the gap in the printer where the input tray was. If there is an

NOTE: Do not use any tools or other devices to remove jammed paper. Always use caution when removing jammed paper from inside the printer.Learn how to

—Make sure the paper loaded in the input tray is aligned to the paper-width guides. If needed, pull out the input tray from the printer and reload the

Cartridge issuesIf an error occurs after a cartridge is installed, or if a message indicates a cartridge problem, try removing the cartridges, verifyi

9. Close the access door, and check if the error message has gone away.10. If you still receive the error message, turn the product o, and then on ag

Printing issuesWhat do you want to do?Fix problems with page not printing (unable to print)HP Print and Scan Doctor The HP Print and Scan Doctor is a

c. On the Printer menu, make sure there are no check marks next to Pause Printing or Use Printer Oine.d. If you made any changes, try to print again.