HP T450 User Manual download pdf (Page 47)

Section 12

Troubleshooting

Ifthecamerafailstofunctionasexpected,refertothefollowinglistofthecommonproblems:

Problem/Situation Remediation/Solution

Cannot turn on the camera. The

power turns o suddenly.

• Poweriso.PressthePowerButtontoturnon.

• Batterypackisweakordepleted.Rechargethebatterypack.

Camera cannot be turned on after

plugging power adapter.

• Please make sure that you use the supplied power adapter and

connectittothepoweroutletcorrectly.

The files on the memory card do

not display smoothly when the LCD

shows the “!” marking.

• “!”meanstheSDcardislowspeedorcontainscorruptedfiles.

Tosolvethis,formattheSDcardusingthecamerainsteadofa

computer.(PleaserefertotheformattinginstructionsinSection5).

• Thecardhassomeproblemsandcannotberecognized.Changethe

cardwithanotherone.

• ReplacetheSDcardwithahighspeedcard.

Cannot take video/photo. • Memoryisfull.Deletesomeunnecessaryvideos/photosorinsert

anewSDcard.

• Poweriso.PressthePowerButtontoturnon.

The camera is frozen. • Pleaseremovethebattery/unplugtheadapter.Then,insertthe

battery/plugtheadapterandturnonthecameraagain.

The date imprinted on photos is

incorrect

• SetthedateandtimeintheSettingmenu.

Why do some of my indoor photos

look blurry and dark?

• Poorlighting.Takephotosinbetterlighting.

• Thecameraextendsphotoexposuretimeunderlowlight/indoor

condition.Keepthecamera(andthetargetsubject)steadyfor

severalsecondswhentakingphotos.

• Placethecameraonaatandsteadysurface,oruseatripod

whentakephoto.

The color of the video/photo is not

natural.

• Selecttheproperwhitebalanceoptiontomatchthelightsource.

When the camera is connected to

the PC via USB cable, Autoplay

windows may pop up. They indicate

the software disk partitions of the

camera.

• DVindicatestheinternalmemoryofthecamera.

• RemovableDiskindicatestheexternalmemory(memorycard

installedinthecamera).

• Thedisknamed“DVAP”showsthatthebuilt-inInternetDirect

applicationissavedatthisdiskpartition.PleaseDONOTformat

thisdiskordeletetheapplicationinside;otherwise,theInternet

Directapplicationmaynotfunction.

Language on WiVideo Suite

application is not legible.

• Whenthelanguageshownonthescreenisnotlegible,

pleaserefertoFAQatwebsitesfromeachoriginalcomputer

manufacturer.

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HP T450 User Manual Page 47

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