Hp Compaq nx5000 series User Manual Page 65
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- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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Troubleshooting
Maintenance and Service Guide 2–9
Obtaining, Saving, or Printing Diagnostic
Test Information
1. Access Diagnostics for Windows by selecting Start >
Settings > Control Panel > Diagnostics for Windows.
2. Select the Test tab.
3. In the scroll box, select the category or device you want
to test.
4. Select a test type:
❏ Quick Test—Runs a quick, general test on each device
in a selected category.
❏ Complete Test—Performs maximum testing on each
device in a selected category.
❏ Custom Test—Performs maximum testing on a
selected device.
◆ To run all tests for your selected device, select the
Check All button.
◆ To run only the tests you select, select the Uncheck
All button, then select the check box for each test
you want to run.
5. Select a test mode:
❏ Interactive Mode—Provides maximum control over
the testing process. You determine whether the test
was passed or failed. You might be prompted to insert
or remove devices.
❏ Unattended Mode—Does not display prompts. If errors
are found, they are displayed when testing is complete.
- Maintenance and Service 1
- Maintenance and Service Guide 2
- First Edition April 2004 2
- Contents 3
- 3 Illustrated Parts Catalog 4
- 6 Specifications 5
- A Connector Pin Assignments 5
- B Power Cord Set Requirements 5
- C Screw Listing 5
- 1.1 Models 7
- Table 1-2 9
- (Continued) 10
- Table 1-3 33
- 1.2 Features 38
- Product Description 39
- 1.3 Clearing a Password 40
- 1.4 Power Management 41
- 1.5 External Components 42
- Table 1-4 43
- Table 1-5 44
- Table 1-6 46
- Wireless Antennae 46
- Keyboard Components 47
- Table 1-7 48
- Table 1-8 49
- Top Components 49
- Software Guide 50
- Documentation Library 50
- (Continued) 51
- Table 1-9 53
- Bottom Components 53
- 1.6 Design Overview 56
- Troubleshooting 57
- Using Computer Setup 58
- Selecting from the File Menu 59
- Table 2-2 60
- Security Menu 60
- Selecting from the Tools Menu 61
- (continued) 63
- Configuration Information 64
- Test Information 65
- Table 2-4 67
- (if applicable) 75
- System Restore 78
- DVD-ROM Drive 81
- Illustrated Parts Catalog 88
- 3.2 Notebook Major Components 89
- Table 3-1 90
- Notebook 91
- Major Components 91
- Notebook Major Components 95
- 3.3 Miscellaneous Plastics 97
- Kit Components 97
- Table 3-3 99
- Spare Part Information 99
- 3.5 Miscellaneous 100
- Removal and Replacement 102
- Preliminaries 102
- Plastic Parts 103
- Cables and Connectors 103
- 4.3 Preventing Damage to 104
- Removable Drives 104
- Precautions 105
- 4.6 Notebook Precautions 106
- 4.7 Grounding Equipment and 107
- Procedures 109
- 5.1 Serial Number 110
- Serial Number Location 110
- Disassembly Sequence Chart 111
- Disassembly 112
- Removing the Battery Pack 113
- Removing the Battery Bezel 114
- Removing the Hard Drive 116
- 5.4 Notebook Feet 118
- Replacing the Notebook Feet 118
- Communications Board 120
- 5.6 MultiBay Device 121
- Removing a MultiBay Device 121
- 5.7 Bluetooth Wireless 122
- Removing the Bluetooth Cover 122
- Removing the Bluetooth Board 123
- 5.8 Keyboard 124
- Removing the Keyboard Screws 125
- Releasing the Keyboard 126
- 5.9 Switch Cover 128
- Removing the Switch Cover 129
- 5.10 Modem Board 130
- Removing the Modem Board 131
- 5.11 Memory Module 132
- Removing the Memory Shield 132
- Removing a Memory Module 133
- 5.12 Keyboard Plate 134
- Removing the Keyboard Plate 134
- 5.13 Fan Assembly 135
- Removing the Fan Assembly 137
- 5.14 Heat Sink 138
- Removing the Heat Sink 139
- 5.15 Processor 141
- Removing the Processor 142
- 5.16 Display Assembly 143
- Removing the Display Screws 145
- Removing the Display Assembly 146
- 5.17 Top Cover 147
- Removing the Top Cover Screws 148
- Removing the Top Cover 150
- 5.18 RTC Battery 151
- Removing the RTC Battery 152
- 5.19 Speakers 153
- Removing the Speaker Assembly 155
- 5.20LED Board 156
- Removing the LED Board 157
- 5.21 Bottom Board 158
- Removing the Bottom Board 159
- 5.22 System Board 160
- Removing the System Board 162
- Specifications 163
- Table 6-2 165
- 14.1-inch XGA TFT Display 165
- Table 6-3 166
- 15.0-inch XGA TFT Display 166
- Table 6-4 167
- Table 6-5 168
- Hard Drives 168
- Table 6-6 169
- External AC Adapter 169
- Table 6-7 169
- Table 6-8 170
- Table 6-9 170
- Table 6-10 171
- Table 6-11 173
- Table 6-12 175
- 8X/24X DVD-ROM Drive 175
- Table 6-13 177
- 24X CD-ROM Drive 177
- Table 6-14 178
- System DMA 178
- Table 6-15 179
- System Interrupts 179
- Table 6-16 180
- System I/O Addresses 180
- Connector Pin Assignments 183
- Table A-2 184
- RJ-11 Modem 184
- Table A-3 184
- Universal Serial Bus 184
- Table A-4 185
- Table A-5 185
- External Monitor 185
- Table A-6 186
- Headphone Jack 186
- Table A-7 186
- Microphone 186
- Table A-8 187
- Parallel 187
- Table A-9 188
- Table A-10 188
- Power Cord Set Requirements 189
- Screw Listing 190
- Table C-1 191
- Torx T5M3.0×4.0 Screw 191
- Table C-2 192
- Phillips PM3.0×3.5 Screw 192
- Table C-3 193
- Hex M2.0×10.0 Alignment Pin 193
- Table C-4 194
- Phillips PM2.5×3.0 Screw 194
- Table C-5 195
- Torx T8M2.5×5.0 Screw 195
- Table C-6 198
- Phillips PM2.0x4.0 Screws 198
- Table C-7 201
- Phillips PM2.0×3.0 Screw 201
- Table C-8 202
- Phillips PM1.5×3.0 Screw 202
- Table C-9 203
- Torx T8M2.5×9.0 Screw 203
- Table C-10 204
- Table C-11 207
- Phillips PM2.5×6.0 Screw 207
- Table C-12 208
- Phillips M2.5×3.0 Screw 208
- Table C-13 209
- Phillips PM1.5x4.0 Screw 209
- Table C-14 211
- Phillips PM2.5x11.0 Screw 211
- Table C-15 212
- Hex M2.5×9.0 Standoffs 212
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