Hp ProLiant DL980 G7 Server User Manual download pdf (Page 80)

6 Support and other resources

Contacting HP

Before you contact HP

Be sure to have the following information available before you call or contact HP:

• Technical support registration number (if applicable)

• Product serial number

• Product model name and number

• Product identification number

• Applicable error message

• Add-on boards or hardware

• Third-party hardware or software

• Operating system type and revision level

HP contact information

For the name of the nearest HP authorized reseller:

• See the Contact HP worldwide (in English) webpage:

http://www8.hp.com/us/en/hp-information/summary/ww-contact-us.html

For HP technical support:

• In the United States, for contact options see the Contact HP/Customer Service webpage:

http://www8.hp.com/us/en/contact-hp/contact.html

To contact HP by phone:

◦ Phone:1-800-HP-INVENT (1-800-474-6836). This service is available 24 hours a day, 7

days a week. For continuous quality improvement, calls may be recorded or monitored.

◦ If you have purchased a Care Pack (service upgrade), call 1-800-633-3600. For more

information about Care Packs, see the following HP webpage:

http://www.hp.com/go/carepack

• In other locations, see the Contact HP worldwide (in English) webpage:

http://welcome.hp.com/country/us/en/wwcontact_us.html

Subscription service

HP recommends that you register your product at the Subscriber's Choice for Business webpage:

http://www.hp.com/united-states/subscribe/gateway/

After registering, you will receive email notification of product enhancements, new driver versions,

firmware updates, and other product resources.

New and changed information in this edition

This edition covers updates for the HP ESO 3.6 release, including new ESO 3.6 features and

changes. Illustrations have been updated to show revised windows and webpages. The new

features for HP ESO 3.6 are summarized in “New features in release 3.6” (page 7).

80 Support and other resources

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Hp ProLiant DL980 G7 Server User Manual Page 80