Hp ProLiant DL585 G7 Server User Manual

HP ProLiant DL585 G7 Server User Guide Abstract This document is for the person who installs, administers, and troubleshoots servers and storage sys

Component identification 10 Rear panel components Item Description Item Description 1 Power supply bay 4 (optional) 15 Expansion slot

Battery replacement 100 Battery replacement If the server no longer automatically displays the correct date and time, you may need to replace the ba

Regulatory compliance notices 101 Regulatory compliance notices Regulatory compliance identification numbers For the purpose of regulatory complianc

Regulatory compliance notices 102 radio communications. However, there is no guarantee that interference will not occur in a particular installation

Regulatory compliance notices 103 This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.

Regulatory compliance notices 104 This symbol on the product or on its packaging indicates that this product must not be disposed of with your oth

Regulatory compliance notices 105 Class B equipment Chinese notice Class A equipment Laser compliance This product may be provided with an optic

Regulatory compliance notices 106 Batteries, battery packs, and accumulators should not be disposed of together with the general household waste.

Regulatory compliance notices 107 WARNING: Exposure to Radio Frequency Radiation—The radiated output power of this device is below the FCC radio f

Regulatory compliance notices 108 Taiwan notices

Electrostatic discharge 109 Electrostatic discharge Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions y

Component identification 11 Rear panel LEDs and buttons Item Description LED color Status 1 iLO 3 NIC Activity LED Green On or flashing—Ne

Specifications 110 Specifications Environmental specifications Specification Value Temperature range* Operating 10°C to 35°C (50°F to 95°F) Shi

Support and other resources 111 Support and other resources Before you contact HP Be sure to have the following information available before you cal

Support and other resources 112 providers or service partners) identifies that the repair can be accomplished by the use of a CSR part, HP will ship

Support and other resources 113 Pour plus d'informations sur le programme CSR de HP, contactez votre Mainteneur Agrée local. Pour plus d'i

Support and other resources 114 HINWEIS: Einige Teile sind nicht für Customer Self Repair ausgelegt. Um den Garantieanspruch des Kunden zu erfüllen

Support and other resources 115 sustituciones que lleve a cabo el cliente, HP se hará cargo de todos los gastos de envío y devolución de componentes

Support and other resources 116 Opcional – Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para o reparo feito pe

Support and other resources 117

Support and other resources 118

Acronyms and abbreviations 119 Acronyms and abbreviations ABEND abnormal end ACU Array Configuration Utility ADU Array Diagnostics Utility AMP Ad

Component identification 12 Power supply LED Power LED Status Off No AC power to power supply units Green AC is present. Standby outpu

Acronyms and abbreviations 120 KVM keyboard, video, and mouse NUMA Non-Uniform Memory Architecture NVRAM nonvolatile memory ORCA Option ROM Confi

Acronyms and abbreviations 121 SIM Systems Insight Manager SPI system peripheral interface TMRA recommended ambient operating temperature TPM Tru

Documentation feedback 122 Documentation feedback HP is committed to providing documentation that meets your needs. To help us improve the documenta

Index 123 1 10 Gb NIC adapter blank 10 A access panel 26, 27 acoustics statement for Germany 106 ACU (Array Configuration Utility) 75 additi

Index 124 European Union notice 103 expansion board 16 expansion boards 54, 57, 59 expansion boards, non-hot-plug 54 expansion boards, shipp

Index 125 mouse connector 10, 15 N NIC adapter blank 10 NIC connectors 10, 15 NVRAM, clearing 14 O online spare memory 44, 74 online spare

Index 126 server fault indications flowchart 96 server features and options 35 server options, installing 33, 35 server specifications 110 s

Component identification 13 System board components Item Description 1 Optional I/O expansion board connectors: • PCI-X/PCI Express I/O ex

Component identification 14 System maintenance switch The system maintenance switch (SW5) is an ten-position switch that is used for system config

Component identification 15 SPI board components Item Description 1 Mini-SAS connectors (2) 2 SAS cache connector 3 TPM connector 4 Fan data c

Component identification 16 I/O expansion board components • PCI-X/PCI Express I/O expansion board Item Description 1 Slot 6 PCIe2 x16 (16, 8

Component identification 17 Item Description 5 Slot 2 PCIe2 x8 (8, 4, 2, 1) 6 Slot 1 PCIe1 x8 (8, 4, 2, 1) DIMM slot locations • Primary proces

Component identification 18 • Secondary processor memory board Device numbers

Component identification 19 SAS hard drive LEDs Item Description 1 Fault/UID LED (amber/blue) 2 Online LED (green) SAS hard drive LED comb

© Copyright 2010, 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warr

Component identification 20 Online/activity LED (green) Fault/UID LED (amber/blue) Interpretation Off Steadily amber A critical fault condition has

Component identification 21 LED3 pattern LED4 pattern Interpretation Off Flashing (2 Hz) The system is powered down, and the cache contains

Component identification 22 FBWC module LEDs The FBWC module has two single-color LEDs (green and amber). The LEDs are duplicated on the reverse sid

Component identification 23 Fan locations Power supply backplane components

Component identification 24 Item Description 1 Graphics card power connector 2 Graphics card power connector 3 Graphics card power connector 4

Operations 25 Operations Power up the server To power up the server, press the Power On/Standby button. Power down the server WARNING: To reduc

Operations 26 2. Extend the server on the rack rails until the server rail-release latches engage. 3. After performing the installation or maint

Operations 27 2. Extend the server from the rack (on page 25). 3. Open the locking latch, slide the access panel to the rear of the chassis, and re

Operations 28 5. Firmly holding the processor memory drawer, press the release buttons and then remove the drawer from the server. Access the Syst

Operations 29 3. Remove the access panel (on page 26). 4. Disconnect all cables from the SPI board. IMPORTANT: If replacing the SPI board or cl

Contents 3 Contents Component identification ...

Setup 30 Setup Optional installation services Delivered by experienced, certified engineers, HP Care Pack services help you keep your servers up and

Setup 31 Space and airflow requirements To allow for servicing and adequate airflow, observe the following space and airflow requirements when decid

Setup 32 Power requirements Installation of this equipment must comply with local and regional electrical regulations governing the installation of

Setup 33 WARNING: To reduce the risk of personal injury or damage to the equipment, be sure that: • The leveling jacks are extended to the floor.

Setup 34 To configure these utilities manually: • Press the F8 key when prompted during the array controller initialization to configure the array

Hardware options installation 35 Hardware options installation Introduction If more than one option is being installed, read the installation instru

Hardware options installation 36 4. Remove the tray with the I/O enabler board. CAUTION: When installing the tray with the secondary processor

Hardware options installation 37 Processor options The server supports up to four processors. Observe the following processor installation guideline

Hardware options installation 38 4. Remove the processor memory drawer cover. 5. If not installed, install the secondary processor memory board (&

Hardware options installation 39 7. Open the processor socket retaining bracket and the processor locking lever. IMPORTANT: Be sure the process

Contents 4 Introduction ...

Hardware options installation 40 9. The processor fits one way into the socket. Use the alignment guides on the processor and socket to properly ali

Hardware options installation 41 12. Remove the thermal interface media protective cover. CAUTION: To avoid possible mechanical or thermal

Hardware options installation 42 13. Align and install the heatsink. Alternate tightening the screws until the heatsink is seated properly. 14. Re

Hardware options installation 43 For detailed DIMM population guidelines, see "Memory configurations (on page 43)." 17. Install the DIMM

Hardware options installation 44 Population order A I E C K G Processor memory channel A A A B B B Processor memory socket 7 8 9 10

Hardware options installation 45 When Online Spare memory is enabled, one of the ranks is set aside as the Online spare rank. In the event that rank

Hardware options installation 46 DR 1066 MHz 3 — 3 mixed SR 1333 MHz DR 1333 MHz DR 1066 MHz 1066 MHz 800 MHz 3 1 2 SR 1333 MHz DR 1333 MHz DR

Hardware options installation 47 Item Description Definition 1 Size — 2 Rank 1R = Single-rank 2R = Dual-rank 4R = Quad-rank 3 Data width x

Hardware options installation 48 4. Remove the tray. 5. Remove the DIMM baffle. 6. Install the DIMMs.

Hardware options installation 49 For configuration options, see "Memory configurations (on page 43)." 7. Install the DIMM baffle. CAU

Contents 5 Keeping the system current ...

Hardware options installation 50 4. Remove the DIMM baffle. 5. Install the DIMMs. For configuration options, see "Memory configurations (on p

Hardware options installation 51 • The system automatically sets all device numbers. • If only one hard drive is used, install it in the bay with

Hardware options installation 52 3. Install the hard drive. 4. Determine the status of the drive from the hot-plug SAS hard drive LED combinations

Hardware options installation 53 2. Slide the power supply into the power supply bay until the device locks into place. 3. Connect the power cord

Hardware options installation 54 The cable and the cable arrangement might appear differently from shown. 7. Install the SPI board. 8. Install th

Hardware options installation 55 4. Open the expansion board retainer, and then remove the expansion slot cover. 5. Install the expansion board.

Hardware options installation 56 CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all expansion slots hav

Hardware options installation 57 6. Install the shipping screw. 7. Close the expansion slot retainer. 8. Install the access panel (on page 27). 9

Hardware options installation 58 4. Release the latches on the release lever. 5. Lower the handle, and then extend the processor memory drawer fro

Hardware options installation 59 6. Install the PCI Express I/O expansion board. 7. Install any expansion boards ("Installing an expansion bo

Contents 6 Taiwan notices ...

Hardware options installation 60 4. Release the latches on the release lever. 5. Lower the handle, and then extend the processor memory drawer fro

Hardware options installation 61 6. Install the PCI-X/PCI Express I/O expansion board. 7. Install any expansion boards ("Installing an expans

Hardware options installation 62 6. Install the mini-DIMM on the SPI board. 7. Install the SPI board. 8. Using a T-15 Torx screwdriver, remove th

Hardware options installation 63 10. Secure the 10G NIC connectors to the chassis with the retaining screw. 11. Install the RJ-45 plugs on the bot

Hardware options installation 64 The BBWC consists of two parts: a battery pack and a storage cache module. Along with the cache module, the battery

Hardware options installation 65 6. Attach the cable to the cache module. 7. Install the battery. 8. Connect the cable to the battery. The SPI bo

Hardware options installation 66 CAUTION: The cache module connector does not use the industry-standard DDR3 mini-DIMM pinout. Do not use the cont

Hardware options installation 67 8. Connect the cable. 9. Install the capacitor pack. 10. Install the SPI board. 11. Install the access panel (

Hardware options installation 68 TPM installation requires the use of drive encryption technology, such as the Microsoft Windows BitLocker Drive Enc

Hardware options installation 69 3. Extend the server from the rack (on page 25). 4. Remove the SPI board (on page 28). 5. Locate the TPM connecto

Component identification 7 Component identification Front panel components Item Description 1 Serial and PID tag 2 Optical drive 3 Systems Ins

Hardware options installation 70 Enabling the Trusted Platform Module 1. When prompted during the start-up sequence, access RBSU by pressing the F9

Cabling 71 Cabling DVD-ROM drive cabling

Server software and configuration utilities 72 Server software and configuration utilities Configuration tools SmartStart software SmartStart is a c

Server software and configuration utilities 73 • Displaying system information • Selecting the primary boot controller • Configuring memory optio

Server software and configuration utilities 74 By default, the auto-configuration process configures the system for the English language. To change

Server software and configuration utilities 75 Configuring online spare memory To configure online spare memory: 1. Install the required DIMMs. 2.

Server software and configuration utilities 76 • Reconfiguring one or more logical drives • Viewing the current logical drive configuration • Del

Server software and configuration utilities 77 operating system is functioning properly, the system periodically resets the timer. However, when the

Server software and configuration utilities 78 CAUTION: Perform a backup before running the System Erase Utility. The utility sets the system to i

Server software and configuration utilities 79 Diagnostic tools HP Insight Diagnostics HP Insight Diagnostics is a proactive server management tool,

Component identification 8 Front panel LEDs and buttons Item Description Status 1 UID button and LED Blue—Activated Blue (flashing)—Server be

Server software and configuration utilities 80 Remote support and analysis tools HP Insight Remote Support software HP strongly recommends that you

Server software and configuration utilities 81 For example: http://www.hp.com/support/dl360g6 (http://www.hp.com/support/dl360g6) Version control T

Server software and configuration utilities 82 HP SUM enables system administrators to upgrade ROM images efficiently across a wide range of servers

Troubleshooting 83 Troubleshooting Troubleshooting resources The HP ProLiant Servers Troubleshooting Guide provides procedures for resolving common

Troubleshooting 84 Symbols on equipment The following symbols may be placed on equipment to indicate the presence of potentially hazardous condition

Troubleshooting 85 WARNING: To reduce the risk of electric shock or damage to the equipment: • Do not disable the power cord grounding plug. The

Troubleshooting 86 2. Record any error messages displayed by the system. 3. Remove all diskettes, CD-ROMs, DVD-ROMs, and USB drive keys. 4. Power

Troubleshooting 87 Service notifications To view the latest service notifications, refer to the HP website (http://www.hp.com/go/bizsupport). Select

Troubleshooting 88 General diagnosis flowchart The General diagnosis flowchart provides a generic approach to troubleshooting. If you are unsure o

Troubleshooting 89 Item See 5 "General memory problems are occurring" in the HP ProLiant Servers Troubleshooting Guide located on the Doc

Component identification 9 Systems Insight Display The Systems Insight Display LEDs represent the server and component layout. LED Description

Troubleshooting 90 Server power-on problems flowchart Symptoms: • The server does not power on. • The system power LED is off or amber.

Troubleshooting 91 • The external health LED is red or amber. • The internal health LED is red or amber. NOTE: For the location of server LED

Troubleshooting 92

Troubleshooting 93 POST problems flowchart Symptoms: • Server does not complete POST NOTE: The server has completed POST when the system att

Troubleshooting 94 Item See 13 • "Server information you need" in the HP ProLiant Servers Troubleshooting Guide located on the Documenta

Troubleshooting 95 OS boot problems flowchart Symptoms: • Server does not boot a previously installed operating system • Server does not boot Smar

Troubleshooting 96 Server fault indications flowchart Symptoms: • Server boots, but a fault event is reported by Insight Management Agents • Ser

Troubleshooting 97 Possible causes: • Improperly seated or faulty internal or external component • Unsupported component installed • Redundancy f

Troubleshooting 98 POST error messages and beep codes For a complete listing of error messages, refer to the "POST error messages" in th

Troubleshooting 99 WARNING: To avoid potential problems, ALWAYS read the warnings and cautionary information in the server documentation before re