Hp XP12000 User Manual download pdf (Page 57)

Troubleshooting 59

Calling the HP support center

If you are unable to resolve an error condition, contact the HP support

center for assistance.

Contact Information

In North America, call technical support at 1-800-633-3600, available 24

hours a day, 7 days a week.

Outside North America, call technical support at the location nearest you.

The HP web site lists telephone numbers for worldwide technical support

at:

http://www.hp.com/support

. From this web site, select your country.

Before you call

Be sure to have the following information available:

• Technical support registration number (if applicable)

• Product serial numbers

• Product model names and numbers

• Applicable error messages

• Operating system type and revision level

• Detailed, specific questions

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Hp XP12000 User Manual Page 57