Hp 3PAR Service Processors User Manual

HP 3PAR Service Processor Software User’sGuideAbstractThis user guide is intended for system and storage administrators who use Service Processor and

Logging In to SPOCCSPOCC is accessed through a management workstation, which is a machine that has been definedin the SP’s public firewall rules. One

• Setup and administration of local notification (for more information, see “Local NotificationService” (page 27))• Communications with HP 3PAR Centra

In the figure above, the SP ID is “SP0001400383.”• Menu name—Menu names are not necessarily unique. Menus that are accessible from thesame menu often

Default SP User AccountsDuring the SP’s MOB operation, the following SP user accounts are created:• 3parcust is the default customer account. This acc

3 SP Control/Status FunctionsThe following sections describe various control functions and status checks that you can performby using the SPMAINT inte

Quiesce state in Transfer process option on the SP Transfer Settings menu to force the SPtransfercommand to quit its quiesced state. This is mainly a

2. Enter 11 for SP Date/Time/Geographical Location maintenance, and then press Enter.The following subsections describe how to perform the tasks that

1. From the NTPCONF submenu, enter 1 for Display NTP Configuration, and then press Enter.2. Press Enter to return to the NTPCONF submenu.NOTE: The out

DescriptionControl parameter nameControls the grouping of small files for transfer.Group Small FilesMaximum number of files that can be grouped togeth

Table 1 SP Process Control Parameters (continued)NotesDefault ValueIDWhen a file’s size exceeds the maximum Ethernet size, break the filedown into par

© Copyright 2014 Hewlett-Packard Development Company, L.P.Confidential computer software. Valid license from HP required for possession, use or copyin

1. On the SPOCC home page, click the Support tab.2. Under Service Processor, click SP Check health. When the diagnostics process is complete,the resul

4 Network ConfigurationConfiguring the Network for the Service ProcessorThe SP Network submenu of the SPMAINT utility allows you to manage the network

3. Click Network Configuration.4. Click Firewall Manipulation.5. Click Disable Permissive Mode.Changing the Public Network Interface ParametersChangin

2. Enter 4 for Change public network interface parameters, and then press Enter.3. Enter 4 for Change Netmask, and then press Enter.4. The Modify Netm

Changing the Transfer MediaUse this option to alter the media that the SP uses for sending an event or alert data and relatedfiles to a connection por

5 StoreServ Product MaintenanceThe StoreServ Product Maintenance menu in SPMAINT includes the following options:• Retrieve Application Core Files• Ret

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6 Local Notification ServiceThis chapter describes how to set up and manage local notification, which requires you to use theSPOCC interface. This cha

To configure local notification settings later, see “Using Notification Maintenance Utilities” (page 28).After enabling local notification access for

3. On the Configure Mailhost menu, edit the IP Address and Mailhost Domain Name fields asnecessary.4. Click Update Mailhost Configuration to apply the

Contents1 Introduction...6Supported Service Processors...

1. In the left navigation pane of the SPOCC menu, click Setup.2. Under Notification Maintenance Utilities, click the Edit Product Table option.The Lis

Editing Predefined SymptomsTo edit the list of predefined symptoms available for use in creating a symptom notification record:1. In the left navigati

4. On the Update Primary Shift screen:a. Edit the starting or ending dates for this shift record using the Starting Date and EndingDate fields.b. Use

2. Under Notification Maintenance Utilities, click the Edit Default Shift and Shift Exceptions option.The Default Prime Shift Patterns for Local Notif

2. At the bottom of the List Notifications Records table, click User Profiles.The Local Notification: User Profiles table appears.3. At the top of the

3. On the Service Processor - Select User screen:a. Choose a user profile from the User list.b. Choose a notification record enter as follows:• To add

3. Under Notification Maintenance Utilities, click Disable Local Notification Access.Local notification access is disabled.36 Local Notification Servi

7 HP 3PAR Communication SettingsThis chapter provides an overview of the communication settings available through SPOCC andSPMAINT. These settings ena

by inserting a CD or DVD into the SP media drive. When you use this setting, the averagetime for recovering from a maintenance issue is likely to incr

NOTE: Contact HP Support as needed for the spweekly user credentials.3. Enter bin to select binary file transfer.4. Enter put followed by the file nam

5 StoreServ Product Maintenance...256 Local Notification Service...

8 Virtual Service ProcessorDeploying the Virtual SPYou can deploy the VSP on VMware by importing an OVF file or import into Hyper-V by using ascript.

Importing the Virtual SP into Hyper-V1. From the DVD, download the appropriate virtual hard drive (VHD) package for the ServiceProcessor version that

Using a Snapshot to Restore the Virtual SP in vSphere Client1. In the vSphere Client, right-click your virtual SP, point to Snapshot, and then click S

9 TroubleshootingOverview of Troubleshooting Guidelines and ToolsTroubleshooting GuidelinesGeneral troubleshooting guidelines are as follows:• Identif

SPLORA SPLOR gathers files to help diagnose SP issues. You run a SPLOR from SPOCC.Running a SPLOR from SPOCC1. Enter the IP address of the SP in a web

Table 2 SPLOR file names and description (continued)DescriptionFile nameNetwork route informationnetwork_routesSP hardware configuration informationpl

SolutionThis is a known issue with Hyper-V. To work around this issue:1. Before you delete the VM, identify its location. To do this, right-click the

10 Support and Other ResourcesContacting HPFor worldwide technical support information, see the HP support website:http://www.hp.com/supportBefore con

See:For information about:HP 3PAR-to-3PAR Storage Peer Motion GuideMigrating data from one HP 3PAR storage system to anotherHP 3PAR Secure Service Cus

See:For information about:Planning for HP 3PAR storage system setupHardware specifications, installation considerations, power requirements, networkin

SPLOR...44Running a SPLOR from S

Typographic conventionsTable 3 Document conventionsElementConventionBold text• Keys that you press• Text you typed into a GUI element, such as a text

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1 IntroductionThis guide describes how to administer the HP 3PAR Service Processor (SP) that accompanies theHP 3PAR StoreServ Storage system. The Serv

2 OverviewThe Service Processor is available in both physical and virtual versions for the SP 4.2.0 release.The SP is designed to provide remote error

The HP 3PAR Secure Service Agent (SSA) enables the SP to communicate with the Collector Server.Unlike direct SSH connections to your SP, with the SSA

SP Mode OverviewNOTE: If the SP is running in Secure Network Mode, this section does not apply.SP mode enables communication between an SP and the HP