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HP 5GB User Manual Page 47

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Customer Support Services 47
G:\TW\Lori\Raptor\C4388-90100\exraptor1.fm Page 47
Last Modified: Tuesday, January 27, 1998 8:33 pm
Printing date: Saturday, April 04, 1998
Netherlands (free line) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 06 022 2420
Norway (free line). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .800 11319
Spain (free line) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .900 993123
Sweden (free line). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .020 795743
Switzerland (free line)
- French . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .155 1526
- German . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .155 1527
United Kingdom (free line). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .0800 960271
Other locations in Europe (toll line) . . . . . . . . . . . . . . . . . . +31 (0)20 681 5792
Asia/Pacific
Australia . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .(03) 9272 2627
China. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .(8610) -65055280
Japan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .(3) 3335-8622
Korea. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .(02) 769-0543
New Zealand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .(09) 356 6642
Singapore . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .(65) 291-7951
Taiwan. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .(02)7195589
E-mail
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Colorado_Support@hp.com
FTP Site
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ftp.hp.com
Login: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . anonymous
Password: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (Your email address)
Directory: . . . . . . . . . . . . . . . . . . . . . . ./pub/information_storage/hp-colorado
Telephone
USA and Canada (M-F, 6 a.m.- 6 p.m. Mountain time)
Literature and dealer referral . . . . . . . . . . . . . . . . . . . . . . . . . . . .970-635-1500
Canada (for French-speaking customers)
pour assistance en français . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-800-387-3867
During warranty period
- Technical support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .970-635-1500
After warranty period (charges begin only when you connect to a Support Technician, prices
are subject to change without notice)
Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .800-810-0130
(Per incident fee of $25 US dollars charged to
Visa, MasterCard or American Express)
U.S. only Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . .900-555-1800
($2.50 per minute/maximum of $25. You must be 18 years
of age or have parental permission to call 900 numbers.)
Europe (M-F, 8:30-18:00 Central European Time)
Use these Technical Support numbers during and after your warranty period. No charge for
Technical Support during warranty period. Per incident charge after warranty period.
Austria (German) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .06 60 63 86
Belgium
- Dutch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .02 626 88 06
- French . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .02 626 88 07
Denmark . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39 29 40 99
Finland . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .02 03 47 288
France . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 04 50 43 98 53
Germany . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .0180 52 58 143
Ireland (English) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .01 662 55 25
Italy. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .02 2 641 0350
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