HP 2700W Installation Manual download pdf (Page 15)

3 Troubleshooting

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HP Jetdirect configuration page

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Reset to factory defaults

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Network computers cannot communicate with the printer

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Configured channel does not match the configuration page

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Improve reception and performance

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Firmware download failure

This chapter provides basic troubleshooting information. Additional information is provided in the

HP Jetdirect Print Servers Administrator’s Guide for the print server.

To troubleshoot the HP Jetdirect 2700w Print Server, you might need the following:

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An HP Jetdirect configuration page

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A printer configuration or diagnostic page

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Documentation that came with the printer

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Documentation for the HP Jetdirect 2700w Print Server (available from

www.hp.com/go/jetdirect)

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The diagnostic tools and utilities provided with your network software (for example, TCP/IP

utilities, or network printer management applications such as HP Web Jetadmin)

HP Jetdirect configuration page

The HP Jetdirect configuration page provides comprehensive print server status. It is an important

diagnostic tool, especially if network communication with the print server is not available.

In most HP LaserJet printers/MFPs, an HP Jetdirect configuration page automatically prints when you

print the printer configuration page. Refer to your printer/MFP documentation for instructions about

printing configuration pages.

For a description of messages that might appear on the HP Jetdirect configuration page, see the

HP Jetdirect Print Servers Administrator’s Guide.

ENWW

HP Jetdirect configuration page

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HP 2700W Installation Manual Page 15