Global Limited Warranty and Technical Support Japan
January 14, 2011 370967-023a-j
3
During the Limited Warranty Period, HP will, at its discretion, repair or replace any defective component. All
component parts or hardware products removed under this Limited Warranty become the property of HP. In the
unlikely event that your HP Hardware Product has recurring failures, HP, at its sole discretion, may elect (a) to
provide you with a replacement unit of HP’s choosing that is the same or equivalent to your HP Hardware Product
in performance or (b) to give you a refund of your purchase price or lease payments (less interest) instead of a
replacement. This is your exclusive remedy for defective products.
Exclusions
HP DOES NOT WARRANT THAT THE OPERATION OF THIS PRODUCT WILL BE UNINTERRUPTED OR
ERROR-FREE. HP IS NOT RESPONSIBLE FOR DAMAGE THAT OCCURS AS A RESULT OF YOUR
FAILURE TO FOLLOW THE INSTRUCTIONS INTENDED FOR THE HP HARDWARE PRODUCT.
This Limited Warranty does not apply to expendable or consumable parts and does not extend to any product from
which the serial number has been removed or that has been damaged or rendered defective (a) as a result of accident,
misuse, abuse, contamination, improper or inadequate maintenance or calibration or other external causes; (b) by
operation outside the usage parameters stated in the user documentation that shipped with the product; (c) by
software, interfacing, parts or supplies not supplied by HP; (d) by improper site preparation or maintenance; (e) by
virus infection; (f) by loss or damage in transit; or (g) by modification or service by anyone other than (i) HP, (ii) an
HP authorized service provider, or (iii) your own installation of end-user replaceable HP or HP approved parts if
available for your product in the servicing country or region.
YOU SHOULD MAKE PERIODIC BACKUP COPIES OF THE DATA STORED ON YOUR HARD
DRIVE OR OTHER STORAGE DEVICES AS A PRECAUTION AGAINST POSSIBLE FAILURES,
ALTERATION, OR LOSS OF THE DATA. BEFORE RETURNING ANY UNIT FOR SERVICE, BE SURE
TO BACK UP DATA AND REMOVE ANY CONFIDENTIAL, PROPRIETARY, OR PERSONAL
INFORMATION. HP IS NOT RESPONSIBLE FOR DAMAGE TO OR LOSS OF ANY PROGRAMS,
DATA, OR REMOVABLE STORAGE MEDIA. HP IS NOT RESPONSIBLE FOR THE RESTORATION
OR REINSTALLATION OF ANY PROGRAMS OR DATA OTHER THAN SOFTWARE INSTALLED BY
HP WHEN THE PRODUCT IS MANUFACTURED.
Exclusive Remedy
TO THE EXTENT ALLOWED BY APPLICABLE LOCAL LAW, THESE TERMS AND CONDITIONS
CONSTITUTE THE COMPLETE AND EXCLUSIVE WARRANTY AGREEMENT BETWEEN YOU AND HP
REGARDING THE HP HARDWARE PRODUCT YOU HAVE PURCHASED OR LEASED. THESE TERMS
AND CONDITIONS SUPERSEDE ANY PRIOR AGREEMENTS OR REPRESENTATIONS—INCLUDING
REPRESENTATIONS MADE IN HP SALES LITERATURE OR ADVICE GIVEN TO YOU BY HP OR AN
AGENT OR EMPLOYEE OF HP—THAT MAY HAVE BEEN MADE IN CONNECTION WITH YOUR
PURCHASE OR LEASE OF THE HP HARDWARE PRODUCT. No change to the conditions of this Limited
Warranty is valid unless it is made in writing and signed by an authorized representative of HP.
Limitation of Liability
IF YOUR HP HARDWARE PRODUCT FAILS TO WORK AS WARRANTED ABOVE, HP’S MAXIMUM
LIABILITY UNDER THIS LIMITED WARRANTY IS EXPRESSLY LIMITED TO THE LESSER OF THE
PRICE YOU HAVE PAID FOR THE PRODUCT OR THE COST OF REPAIR OR REPLACEMENT OF ANY
HARDWARE COMPONENTS THAT MALFUNCTION IN CONDITIONS OF NORMAL USE.
EXCEPT AS INDICATED ABOVE, IN NO EVENT WILL HP BE LIABLE FOR ANY DAMAGES CAUSED BY
THE PRODUCT OR THE FAILURE OF THE PRODUCT TO PERFORM, INCLUDING ANY LOST PROFITS
OR SAVINGS OR SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES. HP IS NOT LIABLE FOR
ANY CLAIM MADE BY A THIRD PARTY OR MADE BY YOU FOR A THIRD PARTY.
(8 pages)
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