HP ElitePad 1000 G2 Tablet User Manual

HP ElitePad 1000 G2Maintenance and Service Guide for Thin ClientsystemsIMPORTANT! This document is intended forHP authorized service providers only.

Rear Component Description(1) Micro SD Card Reader/Micro SIM slot access hole Allows you to insert the end of a paper clip to openthe access door to

TopComponent Description(1)Audio-out (headphone) jack/Audio-in(microphone) jackProduces sound when connected to optional powered stereospeakers, headp

BottomComponent Description(1) Speakers (2) Produce sound.(2) Product and regulatory information Displays product and regulatory information (sele

Changing your tablet's settingsOpening the Control PanelYou can open the Control Panel using any of the following methods:▲Right-click the Window

1. Swipe from the right edge of the touch screen to display the charms, and then tap Settings.2. Tap the screen icon to lock your current tablet scree

3 Illustrated parts catalogNOTE: HP continually improves and changes product parts. For complete and current information onsupported parts for your co

Item Component Spare part number(1) Display assembly (10.1-in., WUXGA (1900×1200), UWVA, 50% CG, 400-nit, active pen andMultiTouch capacitive digitize

Item Component Spare part number(17) Speakers (include left and right speakers and cables) 747629-001(18) TXE board 753977-001(19) Bottom case (includ

Item Component Spare part number For use in India 490371-D61 For use in Israel 490371-BB1 For use in Italy 490371-061 For use in Japan 490371-291

Spare part number Description490371-AR1 Power cord, 1.83 m (6 foot), for use in South Africa490371-BB1 Power cord, 1.83 m (6 foot), for use in Israel4

© Copyright 2014 Hewlett-PackardDevelopment Company, L.P.Bluetooth is a trademark owned by itsproprietor and used by Hewlett-PackardCompany under lice

Spare part number Description755184-011 Duck head power adapter for use only in Australia755184-021 Duck head power adapter for use only in Europe7551

4 Removal and replacement preliminaryrequirementsTools requiredYou will need the following tools to complete the removal and replacement procedures:●M

An electronic device exposed to ESD may not be affected at all and can work perfectly throughout a normalcycle. Or the device may function normally fo

Packaging and transporting guidelinesFollow these grounding guidelines when packaging and transporting equipment:●To avoid hand contact, transport pro

Equipment guidelinesGrounding equipment must include either a wrist strap or a foot strap at a grounded workstation.●When seated, wear a wrist strap c

5 Removal and replacement procedures forAuthorized Service Provider partsCAUTION: Components described in this chapter should only be accessed by an a

2. Place the HP ElitePad Service Tool on a flat, sturdy surface.The HP ElitePad Service Tool is available using spare part number 714222-001.3. Move t

5. Place the tablet on the service tool and slide it (1) forward until the tablet docking connector engageswith the service tool docking connector (2)

9. Lock the two suction cup handles together (4).CAUTION: Do not lift the right edge of the display assembly more than ¼-inch from the tablet whenrele

12. Open the retention gate (2).13. Slide the tablet out of the service tool (3).14. Disconnect the suction cup handles (1).15. Lower the suction cup

Safety warning noticeWARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place thedevice directly on your

19. Release the ZIF connector (4) to which the LVDS cable is attached, and then disconnect the LVDS cable(5) from the system board.20. Remove the disp

e. Release the ZIF connector (5) to which the display LVDS cable is attached, and then disconnect thedisplay LVDS cable (6) from the display assembly.

WWAN moduleDescription Spare part numberHP lt4226 LTE/HSPA+ Gobi 4G Module 736675-005Before removing the WWAN module, follow these steps:1. Turn off t

4. Remove the WWAN module (4) by sliding it away from the socket on the system board.NOTE: If the WWAN antenna cables are not connected to the termina

WLAN moduleDescription Spare part numberBroadcom BCM43241 802.11abgn 2x2 Wi-Fi + BT 4.0 Combo Adapter 723677-005Before removing the WLAN module, follo

5. Remove the WLAN module (5).NOTE: If the WLAN antenna cables are not connected to the terminals on the WLAN module, protectivesleeves should be inst

MicrophonesNOTE: The microphones are included in the Webcam/Microphone Kit, spare part number 762828-001.Before removing the microphones, follow these

Rear-facing webcamNOTE: The rear-facing webcam is included in the Webcam/Microphone Kit, spare part number 762828-001.Before removing the rear-facing

Power button boardDescription Spare part numberFor use only on computer models equipped with the Windows 8 Professional operating system 753976-601For

7. Remove the power button board (3) and cable.NOTE: In the process of removing the power button board, the power button actuator may be accidentallyd

iv Safety warning notice

Volume button boardDescription Spare part numberVolume button board (includes bracket and cable) 759031-001Before removing the volume button board, fo

Reverse this procedure to install the volume button board.Tablet component replacement procedures 35

Audio jack boardDescription Spare part numberAudio jack board (includes audio jack and cable) 747627-001Before removing the audio jack board, follow t

TXE boardDescription Spare part numberTXE board 753977-001Before removing the TXE board, follow these steps:1. Turn off the tablet. If you are unsure

Vibrator moduleDescription Spare part numberVibrator module (includes cable, double-sided adhesive, plastic cover) 747630-001Before removing the vibra

BatteryDescription Spare part number2-cell, 30-Wh, 4.0-Ah, Li-ion battery (includes battery cable) 728558-005Before removing the battery, follow these

Reverse this procedure to install the battery.System boardNOTE: The system board spare part kit is equipped with an Intel Atom z3795 quad core 1.60-GH

3. Release the ZIF connector (3) to which the WLAN ribbon cable is attached, and then disconnect theWLAN ribbon cable from the WLAN module.Tablet comp

4. Remove the five Phillips PM1.3×2.0 screws that secure the battery to the bottom cover.5. Lift the top edge of the system board (1) and swing it up

7. Disconnect the docking connector cable (3) from the system board.8. Remove the system board.NOTE: In the process of removing the system board, the

Table of contents1 Product description ...

Reverse this procedure to install the system board.Forward-facing webcamNOTE: The forward-facing webcam is included in the Webcam/Microphone Kit, spar

2. Release the ZIF connector (1) to which the forward-facing webcam cable is attached, and thendisconnect the forward-facing webcam cable (2) from the

3. Remove the slot cover (4) by pressing it through the bottom cover.4. Remove the slot cover.Reverse this procedure to install the slot cover.Docking

1. Disconnect the vibrator module cable (1) from the docking connector cable.2. Disconnect the speaker cable (2) from the docking connector cable.3. R

7. Remove the docking connector cable (3).Reverse this procedure to install the docking connector cable.WLAN antennaNOTE: The WLAN antenna are include

3. Release the tabs (3) built into the bottom cover that secure the speaker cable, and then release theWLAN antenna cables.4. Remove the WLAN antenna

WWAN/GPS auxiliary antennaNOTE: The WWAN/GPS auxiliary antenna are included in the Antenna Kits and include the WWAN/GPSauxiliary antenna cable and tr

SpeakersDescription Spare part numberSpeakers (include left and right speakers and cables) 747629-001Before removing the speakers, follow these steps:

3. Remove the speakers (3).Reverse this procedure to install the speakers.52 Chapter 5 Removal and replacement procedures for Authorized Service Pro

6 HP PC Hardware Diagnostics (UEFI)Using HP PC Hardware Diagnostics (UEFI)HP PC Hardware Diagnostics is a Unified Extensible Firmware Interface (UEFI)

5 Removal and replacement procedures for Authorized Service Provider parts ... 19Tablet component rep

1. Go to http://www.hp.com.2. Point to Support, located at the top of the page, and then click Download Drivers.3. In the text box, enter the product

7 SpecificationsTablet specifications Metric U.S.DimensionsWidth 17.80 cm 7.0 inDepth 26.10 cm 10.28 inHeight 0.92 cm 0.36 inWeight 0.68 kg 1.50 lbsIn

8 Statement of VolatilityThe purpose of this document is to provide general information regarding non-volatile memory in industry-standards based HP B

Configuration, then AMT Options. Then select Un-configure AMT on next boot. Select Save, thenYes. Select the File menu, and then select Save Changes a

Non VolatileMemory TypeAmount (Size) Does thismemory storecustomer data?Does thismemory retaindata whenpower isremoved?What is thepurpose of thismemor

Non VolatileMemory TypeAmount (Size) Does thismemory storecustomer data?Does thismemory retaindata whenpower isremoved?What is thepurpose of thismemor

Questions and answers1. How can the BIOS settings be restored (returned to default settings)?a. Turn on or restart the computer and press F10 when pro

9 Power cord set requirementsThe wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120volts AC, or from

Country/region Accredited agency Applicable note numberSweden SEMKO 1Switzerland SEV 1Taiwan BSMI 4The United Kingdom BSI 1The United States UL 21. Th

10 RecyclingWhen a non-rechargeable or rechargeable battery has reached the end of its useful life, do not dispose of thebattery in general household

1 Product descriptionCategory DescriptionProduct Name HP ElitePad 1000 G2Processor Intel® Atom z3795 1.60-GHz processor (core burst up to 2.39-GHz), 1

IndexAAC adapter, spare part number 13AC adapter, spare part numbers 11,13ambient light sensor, identifying 3antennaremoval 48, 50spare part numbers 1

Ppackaging guidelines 17plastic parts, serviceconsiderations 15pointing device, productdescription 1ports, product description 1power button actuatori

WWAN moduleremoval 26spare part numbers 26WWAN/GPS auxiliary antennaremoval 50spare part numbers 5066 Index

Category DescriptionPower requirements Support for an HP ElitePad-proprietary 10-W AC adapter (3-wire, wall-mount and 2-wire, wall-mount for use in Ja

2 External component identificationFrontComponent Description(1) Front webcam Records video and captures still photographs.To use the webcam, swipe fr