HP DesignJet 650c User Manual Page 130

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  • TROUBLESHOOTING
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8-4 Troubleshooting
ERROR MESSAGES AND CODES
Two types of error messages can be viewed in the front panel display:
WORDED ERROR MESSAGES
Worded error messages indicate that a user error or an internal error has occurred. Some error
messages require action to clear, and others are only displayed until the next operation is per-
formed by the plotter. See Table 8-1.
Table 8-1. Worded Error Messages
Message
Error/Action
Alignment error
Continue
The plotter experienced an internal alignment failure. The
window was lifted, or the front panel was used to perform
some other action while pen alignment was proceeding.
Press the ªdownº arrow to continue. Rerun pen alignment.
Calibrate error
Continue
The calibration plot was loaded incorrectly, and it could not
be measured. Press the DOWN ARROW to continue, then
reload the calibration plot. Follow front panel instructions.
Edge not found
Reload media
Plotter could not find edge of media during loading
procedure using the optical sensor on the carriage. Note
which carriage side failed (left or right). Check the leading
edge of the media for unevenness; cut a straight edge if nec-
essary and reload. Be sure to position the right edge along the
perforated line on the entry platen when loading. Clean the
roller. Check the line sensor.
Error lowering
bail
The bail sensor did not properly detect the bail position.
Check for an obstruction under the bail or bail flag, or if the
cutting carriage is not pushed all the way to the right. Check
the drop sense PCA and cable connectors.
Lower lever
to continue
The lever at the right of the plotter was lifted while the
processor was busy. Lower the lever to continue.
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