HP D3604-90004 User Manual

EnglishHP NetServer StorageSystem/6User GuideHP Part Number D3604-90004Printed in May 1996

1 Introduction4Identifying Parts of the NetServer Storage System/6Figure 1-1 shows the various parts of the storage system. Please take a fewmoments

1 Introduction5EnglishLED Readout Displays “HP” (the default) or the unit identification numberduring normal operation, displays status information du

1 Introduction6UnusedSupplyPowerFanChassisFanSCSIConnectorsKnockoutsPowerCordConnectionVoltageSelectSwitchFigure 1-2. Rear View of the Storage System

1 Introduction7EnglishGeneral Operating InstructionsPlease read the following instructions carefully. They contain information onhow to avoid data lo

1 Introduction82. Release the reset switch when the desired number displays. The unitidentification number displayed is stored in the EEPROM. The un

1 Introduction9EnglishTemperature ControlKeeping the unit within the range of normal operating temperatures (seeAppendix A, “Specifications”) is impor

1 Introduction10Hot-Swap Disk Module Care and RelocationHandle disk modules carefully. Disk modules are more susceptible to shock,vibration and elect

11English2 Cabling Storage Devices and SettingSCSI AddressesThis chapter describes the NetServer Storage System/6, switch settings andcommon cabling c

2 Cabling Storage Devices and Setting SCSI Addresses12The basic procedure for configuring the storage system is as follows:1. Determine the desired co

2 Cabling Storage Devices and Setting SCSI Addresses13English4. Remove the front bezel. Pull the top of the bezel forward, swinging itdown to clear t

iiNoticeThe information contained in this document is subject to change without notice.Hewlett-Packard makes no warranty of any kind with regard to th

2 Cabling Storage Devices and Setting SCSI Addresses14Setting SCSI AddressesThe following is a description of the switch settings on the rear of the h

2 Cabling Storage Devices and Setting SCSI Addresses15EnglishThe switch setting location and functions are the same on both cages. Theswitch 6 settin

2 Cabling Storage Devices and Setting SCSI Addresses16Switches 3, 4 and 6 determine the SCSI address setting for each shelf in the hot-swap subsystem.

2 Cabling Storage Devices and Setting SCSI Addresses17Englishexternal cables connect from the host system to the rear panel of the storagesystem cabin

2 Cabling Storage Devices and Setting SCSI Addresses18System orAccessory SCSI Port1.0-Meter CableNumber2.5-Meter CableNumberArray Modelhigh density. C

2 Cabling Storage Devices and Setting SCSI Addresses19EnglishStorage System LayoutIn the configuration drawings in this section, the SCSI device shelv

2 Cabling Storage Devices and Setting SCSI Addresses20Default Cabling Configuration (Non-Duplex)C11C20C14C20External terminator built into cable

2 Cabling Storage Devices and Setting SCSI Addresses21EnglishDuplex ConfigurationC20C20C11External terminator built into cable SCSI Device

2 Cabling Storage Devices and Setting SCSI Addresses22Alternate Non-Duplex ConfigurationC20C11C14External terminator built into cableSCSI ASCSI CSC

2 Cabling Storage Devices and Setting SCSI Addresses23EnglishAlternate Duplex ConfigurationC11C20C20C20 External terminator built into cable

iiiEnglishContents1 Introduction...1Basic Installation

25English3 Installing Hardware AccessoriesThis section describes how to physically install the SCSI mass storage devices inthe storage system. There

3 Installing Hardware Accessories26Installing a New Hot-Swap Disk ModuleThis section describes the installation of a new hot-swap disk module.CAUTION

3 Installing Hardware Accessories27EnglishFigure 3-2. Installing the Hot-Swap Disk ModuleRemoving a Hot-Swap Disk ModuleThis section describes the pr

3 Installing Hardware Accessories28Figure 3-3. Removing the Hot-Swap Disk Module3. Wait for the drive to stop spinning, then turn the hot-swap disk m

3 Installing Hardware Accessories29EnglishInstalling a SCSI Device in a SCSI Device ShelfAlmost any Fast SCSI-2 single-ended 3.5-inch or 5.25-inch dev

3 Installing Hardware Accessories30NOTE Do not dispose of the blank filler panel. If you decide to operatethe storage system with an empty bay, it mu

31English4 TroubleshootingIf you are having problems installing or configuring the storage system, there area number of tools and procedures available

4 Troubleshooting32If The System Will Not Power OnIf, after pressing the power switch, you see: the power indicator LED fails tolight, the LED readou

4 Troubleshooting33EnglishIf the LED Readout Shows a Fan Fault (FF)If the system powers on, but the main chassis fan is not operating and/or “FF” isdi

ContentsivIf the LED Readout Shows a Fan Fault (FF)...33If the LED Readout Shows a Line Fault (LF) ...

4 Troubleshooting34If the Host Cannot Communicate With the Storage SystemIf the SCSI devices spin up, but the host cannot access the SCSI devices, do

4 Troubleshooting35English• Verify the network operating system supports the configuration.• Verify the same SCSI channel is not used for both interna

4 Troubleshooting36• Run the hot-swap temperature self test by powering up the storage system.The hot-swap assembly should briefly flash red. If it f

4 Troubleshooting37Englishdisk mounted inside your HP NetServer cabinet in a plastic pouch. Ifyou do not have a copy of this utility or would like to

39English5 Service and SupportServiceLike all Hewlett-Packard products, the storage system is designed for superiorreliability. However, with enough

5 Service and Support40The most effective source of system and software support is the organization thatdesigned and configured your complete system.

5 Service and Support41EnglishHP provides a complete communication program to help you keep up to datewith your HP NetServer:• HP NetServer Support N

5 Service and Support42HP Support Assistant CD-ROMThe HP Support Assistant is a traditional CD-ROM that includes technical andproduct information docu

5 Service and Support43EnglishWorld Wide Web and Internet FTPHP has a home page on the Internet World Wide Web—http://www.hp.com.From there, you can j

ContentsvEnglishB Regulatory Information ...59Notice for USA: FCC Statemen

5 Service and Support44Outside the U.S. and Canada, call (1 208) 344-4809 from your fax machine.Use the handset and touch-tone keyboard on your fax m

5 Service and Support45EnglishHewlett-Packard provides telephone assistance in installing, configuring, anddiagnosing the server such that one local

5 Service and Support46 • HP Customer Support Center (Amsterdam) English language (+31 20) 581-3330 German language (+31 20) 581-333

5 Service and Support47EnglishNorth America and Asia• To order by phone, call (1 800) 438-5591• To order by fax, call (1 317) 364-8888• To order by ma

5 Service and Support48Other countries• Call your local HP office.• Also available for part or manual identification: call (1 208) 344-4809from your

5 Service and Support49EnglishCompuServeP.O. Box 20212Columbus, Ohio 43220(1 800) 524-3388Direct: (1 614) 529-1349Fax: (1 614)529-1610CompuServe Eu

51English6 Warranty and Software LicenseThis chapter contains the following warranties:• NetServer Storage System/6 On-Site Limited Warranty• HP Softw

6 Warranty and Software License52HP makes no other express warranty, whether written or oral, with respectto this product. Any implied warranty of me

6 Warranty and Software License53English• HP Customer Support Center (Amsterdam):English language (+31 20) 581-3330German language (+31 20) 581-3333Fr

6 Warranty and Software License54warranties for those products; HP software is covered by the HP Software ProductLimited Warranty.Non-HP products. On

6 Warranty and Software License55EnglishWhen service is being performed on-site, an adult representative of the customermust be present at all times.

6 Warranty and Software License56Notice of Warranty ClaimsCustomer must notify HP in writing of any warranty claim not later than thirty(30) days afte

57EnglishA SpecificationsThe specifications listed below can vary if you install a mass storage device inyour storage system that has more stringent e

59B Regulatory InformationNotice for USA: FCC StatementsClass B Product StatementThis equipment has been tested and found to comply with the limits f

B Regulatory Information60Country NoticesNotice for Canada: DOC RequirementsThis Class B digital apparatus meets all requirements of the CanadianInter

B Regulatory Information61EnglishNotice for EU: Declaration of ConformityDECLARATION OF CONFORMITYaccording to ISO/IEC Guide 22 and EN 45014Manufactur

B Regulatory Information62Notice for Japan: VCCI Statement(Translation)This equipment is in the 2nd Class category (information technology equipmentto

B Regulatory Information63EnglishMexico: Hardware Warranty StatementThis warranty statement applies only to sales in Mexico.Póliza de GarantíaHewlett-

1English1 IntroductionThe NetServer Storage System/6 provides external mass storage for use with thecurrent line of HP NetServers. The NetServer Stor

B Regulatory Information643. Tiempo de Reparación:El tiempo de reparación en ningún caso será mayor a treinta días contados apartir de la recepción de

65EnglishIndexAassistance, 31automated FAX help system, 40, 43BBBSHP support bulletin board, 41, 42,43, 44bezel, 5lock, 12numbers, 14removal, 12BIOSup

Index66help, 39CompuServe, 42,48electronic newsletter, 44FAX systems, 40for system and software support, 39Hewlett-Packard, 47HP PC support bulletin b

Index67Englishreset switch, 4return warranty service, 55SSCA-2, 1, 25SCSI address, 11SCSI BIOS, 31, 35SCSI bus, 31SCSI channel, 11SCSI connectorknock-

1 Introduction2Basic InstallationThis section provides the basic information for installing the NetServer System/6.For detailed information, refer to

1 Introduction3English11. Configure the system with the appropriate drivers and/or operatingsystem, as described in the user’s manual of the HP NetSer