HP Chromebook x360 - 14-da0300nd User Manual

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Summary of Contents

Page 1 - Maintenance and Service Guide

Maintenance and Service GuideHP Chromebook x360 14IMPORTANT! This document is intended for HP authorized service providers only.

Page 2

Left sideComponent Description(1) USB Type-C power connector and portConnects an AC adapter that has a USB Type-C connector, supplying power to the co

Page 3 - Safety warning notice

Component Description●When the computer is on and you want to turn it o, press and hold the button to lock the screen, and then continue to press the

Page 4

SpeakersComponents DescriptionSpeakers (2) Produce sound.Keyboard areaTouchPadComponent DescriptionTouchPad zone Reads your nger gestures to move th

Page 5 - Table of contents

Special keysComponent Description(1) esc key Activates certain computer functions when pressed in combination with other keys, such as tab or shift.

Page 6

Action keysAn action key performs the function indicated by the icon on the key. To determine which keys are on your product, see Special keys on page

Page 7 - 1 Product description

BottomComponents DescriptionVents (2) Enable airow to cool internal components.NOTE: The computer fan starts up automatically to cool internal compon

Page 8

Component (1) HP product name (2) Model number (3) Product ID (4) Serial number (5) Warranty period Component (1) HP product name (2) Product

Page 9 - Right side

3 Illustrated parts catalogNOTE: HP continually improves and changes product parts. For complete and current information on supported parts for your c

Page 10 - Left side

Item Component Spare part number(1) Display assembly L36904-001(2) Keyboard/top cover (includes keyboard cable): For use in Belgium L36889-A41 For u

Page 11 - Display 5

Miscellaneous partsComponent Spare part numberAC adapter (45-W HP Smart AC adapter, non-PFC, USB Type-C) 934739-850Power cordFor use in Denmark L19360

Page 12 - Keyboard area

© Copyright 2018 HP Development Company, L.P.Chrome and Google Cloud Print are trademarks of Google LLC. Intel Core is a trademark of Intel Corporatio

Page 13 - Special keys

4 Removal and replacement procedures preliminary requirementsTools requiredYou will need the following tools to complete the removal and replacement p

Page 14 - Action keys

Drive handlingCAUTION: Drives are fragile components that must be handled with care. To prevent damage to the computer, damage to a drive, or loss of

Page 15 - Components Description

The following grounding equipment is recommended to prevent electrostatic damage:●Antistatic tape●Antistatic smocks, aprons, and sleeve protectors●Con

Page 16

CAUTION: A product can be degraded by as little as 700 V.Typical electrostatic voltage levels Relative humidityEvent 10% 40% 55%Walking across carpet

Page 17 - 3 Illustrated parts catalog

5 Removal and replacement proceduresCAUTION: Components described in this chapter should only be accessed by an authorized service provider. Accessing

Page 18

5. Remove the two Phillips M2.0×3.5 screws (3) from along the bottom edge of the computer.6. Starting near the bottom corner, use a tool to disengage

Page 19 - Miscellaneous parts

BatteryDescription Spare part numberBattery (3-cell, 60-WHr) L29959-005Before removing the battery, follow these steps:1. Prepare the computer for dis

Page 20 - Service considerations

WLAN moduleDescription Spare part numberIntel Dual Band Wireless-AC 7265 802.11 ac 2×2 WiFi + Bluetooth 4.2 Combo Adapter 901229-855NOTE: WLAN module

Page 21 - Equipment guidelines

Reverse this procedure to install the WLAN module.22 Chapter 5 Removal and replacement procedures

Page 22

FanDescription Spare part numberFan L36913-001Before removing the fan, follow these steps:1. Prepare the computer for disassembly (Preparation for dis

Page 23

Safety warning noticeWARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on you

Page 24 - Preparation for disassembly

Heat sinkDescription Spare part numberHeat sink (includes replacement thermal material) L36894-001Before removing the heat sink, follow these steps:1.

Page 25

3. Each time the heat sink is removed, thoroughly clean the thermal material from the processor component (1) and the surface of the heat sink (2). Re

Page 26 - Description Spare part number

TouchPad boardDescription Spare part numberTouchPad board L36897-001TouchPad bracket L36910-001TouchPad cable L36898-001Before removing the TouchPad b

Page 27 - WLAN module

4. Remove the TouchPad board from the computer (3).Reverse this procedure to install the TouchPad board.Component replacement procedures 27

Page 28

Display assemblyDescription Spare part numberDisplay assembly L36904-001Before removing the display assembly, follow these steps:1. Prepare the comput

Page 29 - Fan L36913-001

7. Separate the display from the computer (2).Reverse this procedure to install the display assembly.Component replacement procedures 29

Page 30 - Heat sink

I/O boardDescription Spare part numberI/O board L36895-001I/O cable, 30P L36892-001I/O cable, 40P L36893-001NOTE: I/O board bottom Mylar is included i

Page 31

6. Disconnect the cable from the ZIF connector on the bottom of the I/O board (2).Reverse this procedure to install the I/O board.Component replacemen

Page 32 - TouchPad board

USB bracket, I/O boardDescription Spare part numberUSB bracket L36909-001Before removing the USB bracket from the I/O board, follow these steps:1. Pre

Page 33

Lock bracketDescription Spare part numberLock bracket L36911-001Before removing the lock bracket, follow these steps:1. Prepare the computer for disas

Page 34 - Display assembly

iv Safety warning notice

Page 35

System boardNOTE: The system board spare part kit includes replacement thermal material.Description Spare part numberSystem board equipped with an Int

Page 36 - I/O board

2. Remove the Phillips M2.0×3.0 screw (1) that secures the system board to the computer.3. Remove the Phillips M2.0×4.0 screw (2) from the USB bracket

Page 37

5. Turn the system board upside down (1), and then disconnect the I/O board cable from the bottom of the board (2).Reverse this procedure to install t

Page 38 - USB bracket, I/O board

USB bracket, system boardDescription Spare part numberUSB bracket L36909-001Before removing the USB bracket from the system board, follow these steps:

Page 39 - Lock bracket

SpeakersDescription Spare part numberSpeaker Kit (includes speaker tape) L36896-001NOTE: Speaker tape is included in the Miscellaneous Parts Kit, spar

Page 40 - System board

Keyboard/top coverThe top cover with keyboard remains after removing all other spared parts from the computer.NOTE: The keyboard/top cover spare part

Page 41

6 Backing up, resetting, and recoveringBacking upYou can back up your data to an optional USB ash drive or SD memory card or through Google Drive. Fo

Page 42

NOTE: For more information about performing a system recovery on your computer, go to http://www.support.google.com.Before beginning the recovery proc

Page 43 - USB bracket, system board

3. Wait while Chrome veries the integrity of the recovery media.NOTE: If you need to cancel the recovery during the verication process, press and ho

Page 44

7 Specications Metric U.S.DimensionsWidth 325.5 mm 12.81 inDepth 227 mm 8.93 inHeight 16.05 mm 0.63 inWeight 1680 g 3.7 lbTemperatureOperating 5°C t

Page 45 - Keyboard/top cover

Table of contents1 Product description ...

Page 46 - Recovering

8 Power cord set requirementsThe wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120 V ac, or from 22

Page 47 - Creating recovery media

Requirements for specic countries and regionsCountry/region Accredited agency Applicable note numberArgentina IRAM 1Australia SAA 1Austria OVE 1Belgi

Page 48

Country/region Accredited agency Applicable note number3. The appliance coupler, exible cord, and wall plug must bear a “T” mark and registration num

Page 49 - 7 Specications

9 RecyclingWhen a non-rechargeable or rechargeable battery has reached the end of its useful life, do not dispose of the battery in general household

Page 50 - 8 Power cord set requirements

IndexAAC adapter light 3, 4AC adapter, spare part numbers 13action keys 8back 8brightness down 8brightness up 8forward 8full screen 8identifying 7mute

Page 51

microphoneproduct description 1microphone (audio-in) jack, identifying 4microSD memory card reader, identifying 4Miscellaneous Parts Kit, spare part n

Page 52

Heat sink ...

Page 53 - 9 Recycling

1 Product descriptionCategory DescriptionProduct Name HP Chromebook x360 14Model number: 14-da0xxxCTO Model: 14t-da000Processor 8th-generation Intel®

Page 54

Category DescriptionUSB 3.1 Gen1 Type-A portHeadphone/microphone combo jackInternal:USB 2.0 allocation; 1 for WLAN combo, 1 for cameraM.2 NGFF connect

Page 55

2 Getting to know your computerYour computer features top-rated components. This chapter provides details about your components, where they are locate

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