HP M401dne User Manual

LASERJET PRO 400Software Technical ReferenceM401

Purpose and scopeThis software technical reference (STR) provides information about and troubleshooting tips for theprinting-system software for the p

b. Click the Next button. The installer program prompts you to connect the USB cable,momentarily, between the computer and the product. Connect the ca

c. In the Network Protect(s) Found screen, select the correct network, and then clickthe Next button.Figure 2-70 Software installation — Network Prot

d. In the Product Settings screen, determine whether or not you want to enable theHP Wireless Direct Printing, and then click the Next button.Figure 2

6. When the installation completes, the Product Configuration screen appears.Figure 2-72 Software installation — Product Configuration screen●Install

7. A confirmation dialog box opens.Figure 2-73 Software installation — confirmation dialog box●Open the HP ePrint Center by checking the Open the HP

Point-and Print installationUse the following information to install a print driver by using the Microsoft Point-and-Print feature whenyou do not conn

Remove Windows softwareNOTE: If the print driver was installed by using the HP Driver Installation Utility, follow the instructionsin the Remove the p

4. When the process is complete, either click the Reboot Now button, or clear the check box andclick the Reboot Later button.Figure 2-75 HP Uninstall

Use the software CD to remove the product softwareThe installer program on the software CD includes a utility to remove the product software.1. Insert

2. Click the Uninstall option, and then click the Next button.Figure 2-78 Software removal — Uninstall option selected3. In the dialog box that opens

Software availability and localizationThis section provides information about the availability of the product printing-system software andrelated soft

4. When the process is complete, either click the Reboot Now button, or clear the check box andclick the Reboot Later button.Figure 2-80 Software rem

Remove the print driver by using the Windows Add or RemovePrograms featureIf the print driver was installed by the HP Driver Installation Utility (HP

4. The HP Driver Uninstall Utility launches. Click the Uninstall button to start the uninstall process.Click Cancel to exit the HP Uninstall Utility.F

5. When the process is complete, either click the Reboot Now button, or clear the check box andclick the Reboot Later button.Figure 2-84 Reboot Now b

NOTE: To uninstall the software, you must log on with administrator privileges.1. Close all programs.2. On the Start menu, do one of the following ste

3 Mac software and utilities●Software installation methods●Install the Mac printing-system software●Remove the printing-system software from Mac opera

Software installation methodsCD installationSupported operating systems for MacThe product supports the following Mac operating systems:●Mac OS X 10.5

allow the user to select between the various print options and settings. An HP-supplied Mac printerconfiguration utility is provided, which allows the

Open the HP Utility1. Perform one of the following steps:●From the Printer Browser menu, click the Printer Utility button.●From the Print Queue, click

●Registration: Click this button to open the HP registration Web site.●Recycling: Click this button to open the HP Planet Partners Recycling Program W

●Languages●Prerequisites●Setup●Utilities●x64The Utilities folder contains the files to run these stand-alone utilities:●FileToEmail●LogAnalyzer.exe●Sc

Device InformationIn the Information And Support section, click the Device Information icon to find the productService ID (if assigned), the firmware

Acrobat Reader programs for .PDF files), but can be sent directly to the product by using the FileUpload command.●HP LaserJet printer command language

TestIn the Information And Support section, click the Test icon to send a test page to the product.Figure 3-7 Test screenUpload FontsIn the Informati

The drop-down menu in the Upload Fonts pane has the following options:●Memory. Fonts that are available in the product memory are listed.●Disk. Select

Network SettingsIn the Printer Settings section, click the Network Settings icon to open the IPv4 Settingsscreen.Figure 3-10 IPv4 Settings screenThis

To view and change the Bonjour network settings, click the Bonjour Settings button.Figure 3-11 Bonjour Settings screenBonjour is enabled by default.

Trays ConfigurationUse the Trays Configuration screen to change paper size and type for each of the trays installed onthe product.Figure 3-13 Trays C

Additional SettingsIn the Printer Settings section, click the Additional Settings icon to open the HP EWS.Figure 3-14 Additional Settings screenTo op

Message CenterIn the Information section, click the Message Center icon to open the Message Center screen.The screen shows any error events that have

●Default print driver settings: The default print driver settings determine the settings used in allprint jobs, unless settings are changed in the Pag

Table 1-1 Software CD supported languages (continued)Language Two-letter abbreviation HP-preferred name File designationLatvian LV Latvian LVWWLithua

Detailed Mac installationNOTE: These instructions pertain to USB, network, and wireless connections.1. Close all programs.2. Connect the USB cable bet

5. In the License screen, select the correct language in the drop-down box, read the licenseagreement, and then click the Continue button.Figure 3-17

7. In the HP ePrint Offer screen, click the check box to install ePrint software, or clear it to declinethe software. Click the Continue button.Figure

8. In the Select Device screen, select the product to be installed, and then click the Continuebutton.Figure 3-20 Mac installation — Select Device sc

9. In the Installation Options screen, select which option you would like to install, and then clickthe Install button..Figure 3-21 Mac installation

11. The installer program shows a progress bar as the installation process starts. This process can takeseveral minutes.Figure 3-23 Mac installation

12. In the Setup screen, you can click More Info button or click the check box to learn more aboutoptional software. There is also an HP Online Privac

13. If installing a USB only connection in the Wireless Setup screen, make sure that the Configureyour device for a wireless network check box is clea

15. To install HP ePrint, in the Wireless Direct Printing screen, click the Enable Direct Printcheckbox, and click Continue.Figure 3-27 Mac installat

16. The installer program automatically performs the Printer Queue setup and then opens the WebRegistration screen: Click the Register button, or clic

Driver languagesThe product provides discrete driver support in the following languages.Table 1-2 Supported discrete driver languagesComponent Langua

17. When the installation completes, the Summary screen appears. To add the HP Utility icon toyour Dock, click the Add HP Utility to Dock selection bo

3. If you are installing the product using a USB connection, verify that the product appears in theprinter list. The Name column in the printer list s

Remove the printing-system software from Macoperating systems1. Open the Finder program.2. Go to the Applications group, and then open the Hewlett-Pac

5. In the Select Device screen, select the product, and then click the Uninstall button.Figure 3-31 Mac software removal — Select Device screenENWWRe

6. In the password popup, provide a user name and password, and then click the OK button.Figure 3-32 Mac software removal — Password popupThe HP Unin

7. When the process is completed, the Summary screen appears. Click the OK button to close theHP Uninstaller.Figure 3-34 Mac software removal — Summa

138 Chapter 3 Mac software and utilities ENWW

4 Linux and Unix●Linux information●Unix informationENWW 139

Linux informationHPLIP (Hewlett-Packard Linux Imaging & Printing) is an HP-developed solution for printing, scanning,and faxing with HP inkjet and

Unix informationUnix systems require a Model Script to set up the Unix environment to be able to print to the printer.The HP LaserJet IIISi, or any ge

Installer languagesThe product provides installer component support in the following languages.Table 1-3 Installer component languagesComponent Langu

142 Chapter 4 Linux and Unix ENWW

5 Engineering detailsIntroductionThis chapter presents engineering details for the following topics:●Network Diagnostic Utility (NDU)●Printer Diagnost

Network Diagnostic Utility (NDU)Network Diagnostic Utility is a downloadable tool to help identify and fix common problems wheninstalling or using HP

Printer Diagnostic Utility (PDU)HP Print Diagnostic Utility is a downloadable tool created to help users troubleshoot and correct manycommon problems

SAP and Citrix PrintingFor support information on SAP printing go to: www.hp.com/go/sap/driversThe HP Universal Print Driver (UPD) for Windows is supp

IndexAaccessories, automaticconfiguration 50Administration page, HP DeviceToolbox (Windows) 66Advanced page, HP DeviceToolbox (Windows) 71autoconfigur

HP Embedded Web Server(Windows)Advanced page 71SNMP page 72HP ePrintdescription 55HP PCL 5 Universal Print Driverincluded 14HP PCL 6 Print Driverinclu

Effects tab content 32Factory Defaults setting, PrintingShortcuts tab 23Finishing tab contents 39Flip Pages Up setting, Finishingtab 41Font Substituti

UuninstallMac software 134Windows software 98Update Now feature 51, 53steps to activate 53Upload fontsConfiguration Settings menu114Vversion numberspr

Documentation languagesThe product provides documentation in the following languages.Table 1-4 Documentation languagesLanguage User Guide Help and Le

© 2012 Hewlett-Packard Development Company, L.P.www.hp.com

Table 1-4 Documentation languages (continued)Language User Guide Help and LearnCenterWarranty andLegal GuideInstall Notes(Windows)HardwareInstall Gui

10 Chapter 1 Document and product basics ENWW

2 Windows software description andinstallationIntroductionThe product comes with software and installers for Microsoft Windows and Apple Computer, Inc

Install overviewThe printing-system software CD contains the product software. The printing-system software can alsobe installed when the product is c

CD installation and HP Smart Install installationSupported operating systems for WindowsThe product comes with software for the following Windows oper

HP LaserJet software components for WindowsInstallerThe Installer is a Windows–only software component that provides an installer for the driver files

NOTE: For a list of HP LaserJet Pro 400 M401 print drivers, updated HP printing-system software,and product-support information, go to:www.hp.com/supp

The appearance and names of the driver tabs can vary, depending on the operating system. Thesedriver settings apply only while that software program i

Printer Properties driver tabsThis set of tabs controls the driver behavior and driver connections. To gain access to the PrinterProperties tabs, foll

In supported Windows operating environments, some technically invalid print-driver configurationsresult in warning messages. For example, duplexing is

If you want to keep the conflicting setting, click the Keep this setting, and I will change it lateroption, and then click the OK button.NOTE: In this

GraphicThe Graphic setting contains the following controls:●True Type Font settingsTrue Type FontUse the Substitute with Device Font option (the defau

Printer FeaturesThe Printer Features setting contains the following controls:●Print All Text as BlackThe feature is Disabled by default. When Enabled

HP LaserJet Pro 400 M401 Printer SeriesSoftware Technical Reference

Printing Shortcuts tab features●Use defined printing shortcuts●Create a custom printing shortcutNOTE: The Printing Shortcuts tab is located on the Pri

●Factory Defaults●General Everyday Printing●Envelopes●Cardstock Heavy●Labels●Transparencies●EcoSMART Settings●Booklet PrintingFactory DefaultsThe Fact

Paper sourceThe following options are available:●Automatically Select (default)●Printer auto select●Manual Feed in Tray 1●Tray 1●Tray 2Paper typeThe P

Cardstock HeavyThese settings are automatically selected:●Paper sizes: Letter (This setting changes according to country/region.)●Paper source: Automa

Create a custom printing shortcut1. Select General Everyday Printing as a base.2. Select the appropriate print settings on the Printing Shortcuts tab

Figure 2-5 Paper/Quality tabThe Paper/Quality tab contains the following control sets:●Paper Options●Document preview image●Print QualityPaper Option

●Special pagesPaper sizesThe Paper sizes setting is a drop-down menu that lists all of the supported paper sizes.When you move the mouse over the dime

Paper sizeThe width and height values can be changed by typing numeric strings into the edit boxes in thePaper Size group box.Any entry that is greate

Paper typeThe Paper type drop-down menu shows the first few paper types that the product supports and anentry for More. Clicking More opens the Type I

Print pages on different paperUse the Print pages on different paper options to select an alternative paper type or source forthe first, last, or othe

Copyright and License© 2012 Copyright Hewlett-PackardDevelopment Company, L.P.Reproduction, adaptation, or translationwithout prior written permission

The Print Quality drop-down menu contains the following resolution options.●600 dpi●FastRes 1200 (the default setting)●ProRes 1200 (180 lpi)●ProRes 12

Figure 2-6 Effects tabThe Effects tab contains the following controls:●Resizing Options●Document preview image●WatermarksResizing OptionsThe Resizing

Print document onClick the Print document on option to format the document for one paper size and then print thedocument on a different paper size, wi

The following settings disable % of actual size:●Print document on (on the Effects tab) is selected●Pages per sheet (on the Finishing tab) is not 1Doc

Watermarks are applied to logical pages. For example, when Pages per sheet is set to "4" andFirst page only is turned off, four watermarks a

To name the new watermark, type the selected watermark text in the Watermark Message editbox.To delete a watermark, select the watermark in the Curren

●ShadingThe default Shading setting for new and preset watermarks is Very light. The following rangeof shades is available from the Shading drop-down

Table 2-1 Font Attribute settings for new and preset watermarks (continued)Setting New watermark Preset watermarkSize 80 Varies by languageStyle Regu

●Document Options●Document preview image●OrientationDocument OptionsThe Document Options group box contains the following controls:●Print on both side

NOTE: To make the Print on Both Sides check box available in the document options, set theDuplex Unit (for 2–sided printing) setting to Installed on t

Table of contents1 Document and product basics ... 1Purpose a

When you select Left binding or Right binding, the document preview image changes to show thelocation of the binding. If the Pages per sheet setting i

Print page bordersPrint page borders sets a line around each page image on a printed sheet to help visually definethe borders of each logical page.Pag

You can toggle orientation between portrait and landscape by clicking the document preview image. Ifyou select the Rotate by 180 degrees check box, no

Internet ServicesThe Internet Services group box contains the Select a destination drop-down menu with thefollowing selections:●Online diagnostic tool

Form to Tray AssignmentA network administrator can use Form to Tray Assignment to specify the paper size in each inputtray.The product supports more t

Installing external fontsFollow these steps to install external fonts.1. Depending on your operating system, click the Start button and then do one of

Removing external fonts1. Depending on your operating system, click the Start button and then do one of the following tofind the list of installed pri

If your environment does not support bidirectional communication, the Update Now setting isunavailable, so you must manually configure the options on

Figure 2-12 About tabThe About tab lists driver installation file names and their version numbers. The About tab alsoindicates whether the driver was

Table 2-3 Automatic discovery and driver configuration through bidirectional communication1Connection type Add Printer Wizard install Common installe

Advanced tab features ... 19Printing Shortcuts tab features ...

Table 2-4 EAC availability in Microsoft Windows and Microsoft ShareMethod Connection typeMicrosoft Share12000 XP 2000/XPhost with2000/XPclient/Window

Table 2-5 EAC availability in Novell Netware environmentsMethod Connection type NovellNetware 4.x Netware 5.xBindery queue NDS queue Bindery queue U

3. Click the Properties or Printer Properties item.4. Click the Device Settings tab.5. If necessary, click the Installable Options list to expand it a

●Courier New●Times New RomanHP ePrintWith HP ePrint , you can print anywhere, anytime, from a mobile phone, laptop, or any other mobiledevice. HP ePri

Click the Help & Learn Center link on the Documentation screen of the installer to open an HTML helpsystem that provides step-by-step instructions

HP LaserJet toner cartridges. This software was developed for home, micro, and small businessenvironments.●Customer downloads the HP Toner Authenticat

4. Find the IP address on the configuration page.Figure 2-14 IP address location on the configuration pageConfiguration ReportProduct Name = HP Lase

Home tabUse the Home tab to access and print detailed information regarding product and supply status,product configuration, network configuration, an

Supplies StatusThe Supplies Status page shows the status of all of the product supplies, including the tonercartridges.Figure 2-17 HP Device Toolbox,

Network Summary pageThe Network Summary page contains information about the network and its enabled features.Figure 2-19 HP Device Toolbox, Home tab

PostScript ... 66Networking tab ...

●PS Font List●Demo PageFigure 2-20 HP Device Toolbox, Home tab – Reports pageEvent Log pageUse the Event Log page to track the events that occur on t

Device Information pageThe Device Information page contains identifying information about the product:●Device Description. This field shows the versio

Print Quality pageUse the Print Quality page to change the print quality defaults for the product.Figure 2-24 HP Device Toolbox, System tab – Print Q

System Setup pageUse the System Setup page to change settings on the product such as Jam Recovery and AutoContinue.Figure 2-27 HP Device Toolbox, Sys

Administration PageUse the Administration page to set or change the administrator password.Figure 2-30 HP Device Toolbox, System tab – Administration

If Print PostScript errors is set to On, the product will print multiple pages of PostScript characterswhen an error is encountered.If Print PostScrip

Network SummaryThe Network Summary page contains all the information about the network and its enabledfeatures.Figure 2-34 , Networking tab – Network

Click Apply to keep changes. When you click the Apply button, a confirmation dialog appears. Clickthe Yes button to continue.Figure 2-35 HP Device To

Wireless Configuration (wireless models only)Use the Wireless Configuration page to turn off/on the wireless capabilities for the product.Figure 2-37

Table 2-6 Network Identification pane – Text EntitiesText Entity Disabled statusHost name Disabled if configured by BOOTPDomain name (IPv4/IPv6) Disa

HP Utility toolbar ... 110Supplies Status ...

You may also use the Certificates page to upload a Certificate Authority (CA) certificate to verify theemail server's certificate, for increased

HP Web Services tabWeb Services Setup pageUse the Web Services Setup page to enable or disable the HP Web Services feature.Figure 2-44 HP Device Tool

Apps pageUse the Apps page to enable or disable the Apps feature.Figure 2-46 HP Device Toolbox, Apps pageProxy Settings pageUse the Proxy Settings pa

At the time of the invitation, about two weeks after installation, full disclosure of the information to becommunicated is provided. Participation is

Online product registrationWhen the product has been successfully installed and configured, and when an active Internetconnection exists, you can sele

Detailed Windows installation instructionsThe dialog boxes shown here appear in the Windows XP Professional installation sequence. The orderand appear

2. A licensing agreement dialog opens. Click the I have reviewed and accept theinstallation agreements check box, and then click the Next button. Wait

●For USB-connected products, follow these steps:▲Connect the product to the computer when prompted at the Connect the Productscreen. The installer pro

●For wired network connected products, follow these steps:a. Select the Connect through a wired network option.Figure 2-55 Software installation — Co

e. The Network Product(s) Found screen displays a list of products. Select the productto install and then click the Next buttonFigure 2-56 Software i

1 Document and product basics●Purpose and scope●Software availability and localizationENWW 1

b. In the Network Product(s) Found screen, select the correct network, and then clickthe Next button.Figure 2-58 Software installation — Network Prod

c. In the Product Settings screen, determine whether or not you want to enable theHP Wireless Direct Printing, and then click the Next button.Figure 2

4. When the installation completes, the Finish screen appears.Figure 2-60 Software installation — Finish screen●Open the HP ePrint Center by checking

5. A confirmation dialog box opens.Figure 2-61 Software installation — confirmation dialog box●Open the HP ePrint Center by checking the Open the HP

NOTE: You can return to the previous dialog box by clicking the Back button, or exit the printing-system software installation by clicking the Cancel

4. Select Click here for more install options to customize the software components that areinstalled with the product. When you have finished customiz

Figure 2-64 Software installation — Connection Type screen ●For USB-connected products, follow these steps:▲Connect the product to the computer when

●For wired network connected products, follow these steps:a. Select the Connect through a wired network option.Figure 2-66 Software installation — Co

e. A list of products is displayed on the Network Product(s) Found screen. Select theproduct to install and then click the Next buttonFigure 2-67 Sof

●For wireless network connected products, follow these steps:a. Select the Connect through a wireless network option, and then click one of thecheck b