HP Designjet Universal Print Driver User Manual download pdf (Page 59)

Pre-configure and install the HP UPD for use with software first installation

To pre-configure the HP UPD for a Software first, plug and play installation, use the HP Driver Deployment Utility (HP

DDU) (available as part of the HP Print Administrators Resource Kit), and select the Preload the Driver option. This

method creates a package with a setup.exe utility that is easy to deploy interactively or via scripting. See Pre-

configure the HP UPD default settings using HP Driver Deployment Utility in chapter 4 for more information.

NOTE: For Windows 7 and later windows versions, this works for DOT4 devices, but not for LEDM devices. LEDM

devices require the usage of pnputil.

Driver selection when multiple drivers are pre-loaded

It is possible that multiple versions of the HP UPD might be pre-staged at the time of initiating a Plug-and Play event.

When the operating system detects multiple compatible drivers, it uses the following criteria for selecting the driver to

use:

1. A WHQL certified driver has priority over all other drivers. If all available drivers are WHQL certified, the operating

system considers the next criteria.

2. Microsoft 7 and later operating systems evaluate the driver based on available features where the driver with the

most features is selected. If all drivers are deemed equal, the operating system considers the next criteria.

3. Finally, the operating system selects the driver with the most current date.

To remove older versions of the HP UPD, select the install.exe option “Remove all versions of the HP Universal

Printing Driver from Windows driver store”

NOTE: The Remove Plug and Play Drivers utility in HP PARK can also be used to search for HP plug and play printer

driver files in the Windows driver store, and provides an option to remove these staged printer driver files. Currently

installed printers are unaffected by this utility.

Only the default location for staged driver files on Windows (%SYSTEMROOT%\inf) will be searched for driver files.

For more information on the HP PARK, see HP Print Administrator's Resource Kit (HP PARK) in chapter 4.

In addition, see the video “Staging Drivers for PNP using HP RemovePNPDrivers Utility” at

http://youtu.be/XZ2SvUuR_3c.

Hardware first installation

In a hardware first installation, a USB cable is connected to the PC first and then the HP UPD is installed. When the

operating system detects that no driver is installed for the connected product, it will prompt for a disk or a location

from which to install the driver. This method requires that the user be logged onto an account with administrator

privileges.

 If you have not downloaded the HP UPD installation files, see Download and unzip the HP UPD installation files in

this chapter.

 Plug in the product USB cable.

 When prompted, browse to the location where the HP UPD was downloaded and unzipped.

NOTE: It is possible for the system to not prompt for a disk in cases where the system finds a compatible driver in the

driver store and/or on Windows Update.

USB connectivity

Disabling HP Smart Install (if present)

Several low-end HP LaserJet models have HP Smart Install enabled by default. If the HP UPD driver should be used

during a plug and play event, HP Smart Install must be disabled at the control panel before starting the install process.

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HP Designjet Universal Print Driver User Manual Page 59