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Ser
v
ice Ref
erence Guide
HP Co
mpaq dc7
7
00 Busine
ss P
C dc77
00
1st E
diti
on
Doc
ument P
art Number: 4
3
36
1
2
-00
1
September 2006
1
2
3
4
5
6
7
8
...
267
268
HP Compaq dc7700 Business PC
1
1st Edition
1
Service Reference Guide
3
Contents
10
2.1 Power-On Self-Test (POST)
13
2.2 Computer Setup Utilities
14
2.2.2 Computer Setup Menu
16
2.3 HP Insight Diagnostics
26
2.3.2 Survey Tab
27
2.3.3 Test Tab
28
2.3.4 Status Tab
29
2.3.5 Log Tab
29
2.3.6 Help Tab
29
Enter key
30
Desktop Management
31
3.1.1 HP OpenView Agent
32
3.3.3 HP Client Manager
34
3.3.5 HP Client Premium Suite
35
Technology
37
3.4 ROM Flash
39
3.4.2 HPQFlash
40
3.4.4 Replicating the Setup
41
Copying to Multiple Computers
42
Creating a Bootable Device
43
3.4.5 Dual-State Power Button
45
3.4.6 HP Web Site Support
46
3.4.7 Industry Standards
46
3.5.1 Password Security
49
Entering a Power-On Password
50
Entering a Setup Password
50
3.5.4 DriveLock
52
Using DriveLock
53
DriveLock Applications
53
3.5.5 Smart Cover Sensor
54
3.5.6 Cable Lock Provision
55
3.6.3 Thermal Sensor
56
Features
57
4.2 SATA Hard Drive Cables
58
4.3 PATA Device Information
59
4.4 ATA SMART Drives
59
4.5 Hard Drive Capacities
59
Disassembly Preparation
61
5.2.1 Generating Static
63
5.2.4 Grounding the Work Area
64
5.3 Operating Guidelines
65
5.4 Routine Care
66
5.5 Service Considerations
67
5.5.3 Screws
68
5.5.4 Cables and Connectors
68
5.5.5 Hard Drives
68
6.3 Hood Sensor
73
6.4 External Security Devices
74
6.5 Computer Access Panel
75
6.6 Front Bezel
76
6.7 Front Drive Bezels
77
6.8 Cable Management
79
6.8.1 Cable Connections
80
6.9 Memory
81
6.10 Expansion Cards
82
6.11 PCI Retainer Latch
86
6.12 Expansion Card Guide
88
6.13 Drives
89
6.13.2 Hard Drive
90
6.13.3 Optical Drive
92
6.13.4 Diskette Drive
95
6.14 Front I/O Device
96
6.15 Power Switch Assembly
97
6.16 System Board
98
6.17 Battery
99
6.17.1 Type 1 Battery Holder
100
6.17.2 Type 2 Battery Holder
101
6.17.3 Type 3 Battery Holder
102
6.18 Heatsink
103
6.19 Processor
104
6.20 Speaker
105
6.21 Chassis Fan
106
6.22 Power Supply
107
■ Power outage
116
■ Startup failure
116
■ Lost password
116
7.3 Hood Sensor
118
7.4.1 Security Clip
119
7.4.2 Cable Lock
119
7.4.3 Padlock
120
7.5 Computer Cover
121
7.6 Front Dr ive Bezels
122
Item Description
123
1 Diskette drive bezel
123
2 Hard drive bezel
123
3 3.5” drive bezel
123
7.7 Cable Management
124
7.7.1 Cable Connections
125
7.8 M e m or y
126
7.9.2 PCI Expansion Card
128
7.11 Drives
136
7.11.2 Optical Drive
137
7.12 Fan Shroud
144
7.13 Front I/O D evi ces
145
7.14 Hea ts ink
146
7.15 P ro cesso r
147
7.16 S p eaker
149
7.17 Power Supply
150
7.18 C h a s s is Fan
152
7.19 System Board
153
7.20 Drive Clutch Components
156
7.21 Power Switch Assembly
158
7.22 B a t ter y
159
7.22.3 Type 3 Battery Holder
162
8.2 External Security Devices
165
8.3 Computer Access Panel
166
8.4 Optical Drive
167
8.5 Front Panel Assembly
169
8.6 Front Bezel
170
8.7 Chassis Fan
171
8.8 Speaker
172
8.9 Cable Management
173
8.9.1 Cable Connections
174
8.10 Memory
175
8.11 Expansion Card Cage
176
8.12 Expansion Card
177
8.14 Hard Drive
180
8.15 Front I/O Device
182
8.16 Heatsink Assembly
183
8.17 Processor
184
8.18 Power Supply
186
8.19 System Board
187
8.20 Battery
188
8.20.1 Type 1 Battery Holder
189
8.20.2 Type 2 Battery Holder
190
8.20.3 Type 3 Battery Holder
191
Connector Pin Assignments
193
Ethernet RJ-45
194
Ethernet AUI
194
Parallel Interface
194
Microphone
195
Headphone
195
Line-In Audio
195
Line-Out Audio
196
External Infrared Transceiver
196
CD-ROM 50-Pin Connector
197
PCI Express
200
DVI Connector
202
Power Cord Set Requirements
203
Country-Specific Requirements
204
POST Error Messages
205
Preliminary Checklist
219
Solving Minor Problems
220
Solving Power Supply Problems
223
Solving Diskette Problems
225
Solving Hard Drive Problems
227
Never remove the card when
230
Solving Display Problems
231
Ensure the computer power is
234
Solving Audio Problems
235
Solving Printer Problems
237
Solving Network Problems
242
Solving Memory Problems
245
Solving Processor Problems
246
Solving Drive Key Problems
249
Solving Software Problems
253
Designators
255
DIMM Sockets
259
DDR2-SDRAM DIMMs
259
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