Hp Scanjet Enterprise 8500 fn1 Document Capture-Works User Manual

Browse online or download User Manual for Scanners Hp Scanjet Enterprise 8500 fn1 Document Capture-Works. HP Scanjet Enterprise 8500 fn1 Document Capture-Workstation User Manual

  • Download
  • Add to my manuals
  • Print
  • Page
    / 105
  • Table of contents
  • TROUBLESHOOTING
  • BOOKMARKS
  • Rated. / 5. Based on customer reviews

Summary of Contents

Page 1 - User Guide

HP Scanjet Enterprise 8500 fn1User Guide

Page 2

Table 1-1 Features (continued)Connectivity●Local area network (LAN) connector (RJ-45) for Jetdirect Inside (JDI)●One enhanced input/output (EIO) slot

Page 3 - Table of contents

modification or misuse, (d) operation outside of the published environmental specifications for theproduct, or (e) improper site preparation or mainte

Page 4

IndexAaddress books, e-mailadding addresses 47auto-complete function 50importing 32LDAP support 14recipient lists 47recipient lists, creating 47ADFcap

Page 5

Networking tab 32options 31Scan/Digital Send tab 32Security tab 32Explorer, versions supportedEmbedded Web Server 31e-mailabout 47address books 47auto

Page 6

network foldersconfigure 26scan to 51Networking tab, Embedded WebServer 32networksconfiguring 11connectivity features 2default gateway 23device discov

Page 7

EWS 33load certificate revocation list36load certificates 36manage certificates 35manage temporary job files34Secure Disk Erase 35Secure Storage Erase

Page 9 - 1 Product basics

Table 1-1 Features (continued)◦802.1x authentication◦IPP over TLS●Secure communication between the product and network servers●IPsec security (hardwa

Page 10 - 2 Chapter 1 Product basics

6 Paper stops7 Automatic document feeder (ADF)8 ADF output tray9 ADF input tray10 Document load/detect LED11 Paper guidesBack view1 Power connector2 R

Page 11 - Front view

Auto-shutdown featureThis product is equipped with a safety feature that protects from overheating due to a blocked fan ventor a fan failure.●Under so

Page 12 - Sleep Mode

2 Control panel●Control-panel layout●Interpret control panel status lights●Control panel messages●Home screen●Buttons on the touch screen●Control-pane

Page 13 - Auto-shutdown feature

7 Start button Starts digital sending (e-mail and fax, for example), or continues a job thathas been interrupted.8Stop button Stops the active job and

Page 14 - 2 Control panel

Interpret control panel status lightsThe product has six LEDs on the control panel that indicate product status. The table below explainshow to interp

Page 15 - Control-panel layout

Home screenThe Home screen provides access to the product features, and it indicates the current status of theproduct.1 Features Depending on how the

Page 16 - Control panel messages

Buttons on the touch screenThe touch screen provides information about the product status. Various buttons can appear in thisarea.Home button. Touch t

Page 17 - Home screen

3 Administration - Configure theproductA network administrator will need to configure the product for use on the network, so you can scan toe-mail and

Page 18 - Control-panel help system

Copyright and license© 2012 Copyright Hewlett-PackardDevelopment Company, L.P.Reproduction, adaptation or translationwithout prior written permission

Page 19 - Embedded Web Server

The Embedded Web Server provides an interface to the product that anyone who has a network-connected computer and a standard Web browser can use. No s

Page 20 - Supported network protocols

Table 3-3 IP addressingService name DescriptionDHCP (Dynamic Host Configuration Protocol) For automatic IPv4 and IPv6 address assignment. The DHCPser

Page 21 - Supported e-mail protocols

SMTP●SMTP is a set of rules that define the interaction between programs that send and receive e-mail.In order for the product to send documents to e-

Page 22

until you reach the option that you want to configure. To return to the previous level, touch the Backbutton .NOTE: The Back button is not available

Page 23 - Jetdirect menus

Table 3-6 Jetdirect menus (continued)Menu item Sub-menu item Sub-menu item Values and Description IPV4 Settings Config Method Specifies the method t

Page 24

Table 3-6 Jetdirect menus (continued)Menu item Sub-menu item Sub-menu item Values and Description Manual Settings (Available only if the Config Meth

Page 25

Table 3-6 Jetdirect menus (continued)Menu item Sub-menu item Sub-menu item Values and Description DHCPV6 Policy Router Specified: The stateful auto-

Page 26

Table 3-6 Jetdirect menus (continued)Menu item Sub-menu item Sub-menu item Values and Description IPSec Specify the IPSec status on the Jetdirect

Page 27

Table 3-6 Jetdirect menus (continued)Menu item Sub-menu item Sub-menu item Values and Description Ping Test Dest Type Select the destination type fo

Page 28

Table 3-6 Jetdirect menus (continued)Menu item Sub-menu item Sub-menu item Values and Description Refresh YesNoLink Speed The link speed and com

Page 29 - Configure language settings

Table of contents1 Product basics ...

Page 30 - Assign IP address

Configure time settingsTo configure time settings, follow these steps:1. At the product control panel, touch the Administration button, touch the Gene

Page 31

To manually assign an IP address:1. At the product control panel, touch the Administration button, touch the Network Settings option,touch the Embedde

Page 32

6. Touch the Link Speed option.7. Touch one of the following options.Setting DescriptionAuto The product automatically configures itself for the highe

Page 33

NOTE: Making changes to these settings causes the product to turn off and then on. Make changesonly when the product is idle.1. At the product control

Page 34 - Save to Network Folder Setup

3. Type the new password in the Password box and in the Confirm Password box.4. At the bottom of the window, click the Apply button to save the passwo

Page 35

Configure save to SharePoint options Before you can complete this procedure, the destination folder to which you want to save scanned filesmust exist

Page 36 - Configure Quick Sets

Configure Quick Sets1. Open the Embedded Web Server.2. Click the General tab.3. On the left navigation menu, click the Quick Sets Setup entry.4. Click

Page 37

6. When all access control security settings are complete, click Apply.7. Select a file erase mode for erasing temporary job files.a. Click the Securi

Page 38 - 4 Administration - Manage the

4 Administration - Manage theproductThis section presents information about how to care for and maintain the product.●Use information pages●Use the Em

Page 39 - Use the Embedded Web Server

◦Web Services Status Page◦Usage Page●Fax Reports◦Speed Dial ListUse the Embedded Web ServerWhen the HP Scanjet Enterprise 8500 fn1 is connected to a n

Page 40 - Use HP Web Jetadmin software

Configure e-mail options ... 26Save to Network Folder Setup ...

Page 41 - Security features

Tab OptionsInformation The Information tab provides access to information about the product's operationalstatus, configuration settings, event lo

Page 42 - Secure Storage Erase

Network authenticationThe product's most basic security feature is its ability to require a network login before a user can usethe digital-sendin

Page 43 - Manage certificates

4. Type the password in the New Password box, and type it again in the Verify Passwordbox.5. Click the Apply button. Make note of the password and sto

Page 44 - Load a certificate

Data affectedData affected (covered) by the Secure Storage Erase feature includes stored fax files, stored jobs,and HP and third-party application dat

Page 45 - Upgrade the firmware

Load a certificate1. From a Web browser, open the Embedded Web Server by typing the IP address of the product.2. On the main Embedded Web Server page,

Page 46 - Restore product data

●Relationships Between Network Users or Groups and Device Permissions. Thissection allows the administrator to select the default permission set for W

Page 47 - 5 Load originals

Starting the product after a firmware upgrade may take up to 20 minutes.7. If necessary, repeat the previous two steps to install a second upgrade.NOT

Page 48

5 Load originals●Use the automatic document feeder (ADF)●Use the scanning glassUse the automatic document feeder (ADF)For helpful information on loadi

Page 49 - How to load documents

Photos Overhead transparenciesPapers that are stuck together Paper with wet substances such asglue or correction fluid●Smooth out any folds or curls i

Page 50 - Use the scanning glass

How to load documents1. Adjust the paper guides to the width of the documents. Take care not to overtighten the guides,which can restrict paper feedin

Page 51

Use the scanning glass ... 426 Scan and send

Page 52 - 6 Scan and send documents

4. Gently set the stack in the document feeder. Load the pages face up with the top of the pagespointing into the feeder.For best results, do not drop

Page 53 - Preview a scan

TIP: To scan multiple pictures at the same time, arrange the pictures that you want to scan on thescanning glass with at least 6 mm (0.25 in) of space

Page 54 - Use the Image Preview screen

6 Scan and send documents●Sign in●New scanner features●Preview a scan●Send a scanned document to one or more e-mails●Fax a scanned document●Save to a

Page 55 - Use the address book

●Job Build: Use this feature to divide a complex job into smaller segments (for example, whenscanning a document that has more pages than the document

Page 56 - Use the Send E-mail screen

Use the Image Preview screenYou can preview a document and adjust certain document job options before sending the scan. TheImage Preview screen is ava

Page 57 - Send documents

Send a scanned document to one or more e-mailsThe e-mail feature offers the following benefits:●Sends documents to multiple e-mail addresses, saving t

Page 58 - Fax a scanned document

Add entries to the Personal or Shared Contacts address books1. Touch the add button .2. Touch the Name field, and type a name for the new entry.The na

Page 59 - Send a fax

6 Scroll bar Use the Scroll bar to view and set up the cc:, bcc:, Message:, and File Name: fields.Touch any of those fields and add the necessary info

Page 60 - Save to a SharePoint site

correct entry. If you type a character that does not match any entry in the list, the auto-complete text isremoved from the display to indicate that y

Page 61 - 4. Touch the Start button

15 Add fax number button Touch this button to add the fax number in the Fax Number: field to the FaxRecipients list.16 Fax Number: field Touch this fi

Page 62 - 7 Maintain the product

9 Troubleshooting ... 77Scan errors ...

Page 63

Save to a SharePoint siteIf the system administrator has made the feature available, the product can scan a document and savethe file to a SharePoint

Page 64

3. Complete the fields. The fields vary based on how your administrator has configured theworkflow.4. Touch the Start button.Scan to a workflow destin

Page 65 - Clean the rollers

7 Maintain the productThis section presents information about how to maintain the product.●Order maintenance and scanning supplies●Clean the touch scr

Page 66

3. Clean the scanning glass and scanning strip with a soft, lint-free cloth that has been sprayed witha mild glass cleaner.CAUTION: Use only glass cle

Page 67 - Replace the rollers

5. Close the scanning lid, and then raise the scan input tray until it is perpendicular to the product.6. Press in on the ADF duplex background tabs t

Page 68

7. Wipe the two scanning strips (one black, one white) on the ADF duplex background (1) and thestrip inside the ADF duplex background enclosure (2) wi

Page 69

2. Open the automatic document feeder (ADF) hatch.3. Remove any visible lint or dust from each of the feed rollers and the separation pad usingcompres

Page 70 - Replace the separation pad

8 Replace and install componentsThis section presents information about how to replace and install product components.●Replace the rollers●Replace the

Page 71

2. Open the automatic document feeder (ADF) hatch.3. Slide your fingertip behind the tab on the roller assembly door, and then pull gently forward and

Page 72

4. Holding the roller assembly door down and out of the way, grasp the roller assembly and slide itto the left to release it from the enclosure.CAUTIO

Page 73

Material restrictions ... 90Disposal of waste equipment

Page 74 - Replace the front panel

6. Holding the roller assembly door down and out of the way, insert the new roller assembly into theenclosure and slide it to the right until it is se

Page 75

2. Open the automatic document feeder (ADF) hatch.3. Raise the ADF input tray (1), and then press forward on the separation pad latch to release these

Page 76 - Replace the keyboard

4. Lift up on the separation pad component, release it from its housing, and set it aside.TIP: This is easier to do if you lower the input tray.CAUTIO

Page 77

6. Press down on the front portion of the separation pad component until you hear an audible click,indicating that the pad is seated firmly.TIP: Takin

Page 78 - Replace the hard drive

c. Scroll down through the online maintenance procedure and touch the Complete MaintenanceProcedure button.d. Touch OK to record the maintenance activ

Page 79

5. While still holding the front panel in an inverted position, disconnect the front panel cable and setthe front panel aside.6. Connect the new front

Page 80

8. Invert the front panel so that it is touch screen side up, position the front panel to align with thebezel (1), and then press down on the front pa

Page 81 - Install a Jetdirect card

b. Gently squeeze in on the cable connector to release the keyboard cable, and then set thekeyboard aside.3. Insert the new keyboard.a. Connect the ne

Page 82

b. Position the new keyboard over the keyboard frame so the fixed tabs on the keyboard alignwith the tab slots on the frame (1), gently push the keybo

Page 83

2. Loosen the two thumbscrews which secure the rear panel drawer assembly to the product (1), andthen slide the drawer assembly out of its enclosure.Y

Page 85 - 9 Troubleshooting

5. Remove the black plastic rails from the drive you just removed, and then attach them to the newdrive.6. Slide the hard drive into the drive housing

Page 86 - Basic troubleshooting tips

Install a Jetdirect cardTo install a Jetdirect card, follow these steps.1. Press the Power button to turn off the product (1), disconnect power from t

Page 87 - Installation problems

4. Connect the Ethernet cable to the formatter (1), reconnect power (2), and then press the Powerbutton to turn on the product (3).Install an accessor

Page 88 - Reset the product

2. Insert the edge of a credit card into the groove at the top of the HIP cover and gently pry the coverfree; set the cover aside.3. Remove the HIP ac

Page 89 - Paper feeding problems

c. Align the pegs on the underside of the accessory with the connectors in the HIP, insert theaccessory into the HIP, and then press down gently to sn

Page 90

9 TroubleshootingThis section contains solutions for common problems with the product.●Scan errors●Basic troubleshooting tips●Installation problems●In

Page 91

Basic troubleshooting tipsSimple issues such as smudges on the scanning glass or loose cables can cause your product toproduce fuzzy scans, operate in

Page 92 - Solve e-mail problems

Installation problemsCable type ActionPower supply cable The power supply is connected between the product and a power outlet.●Ensure that the power s

Page 93 - Solve network problems

Check that the product has powerThe power cable is connected between the product and a power outlet.●Ensure that the power cable is securely connected

Page 94 - Contact HP Support

Paper feeding problems●Paper jamming, skewing, misfeeds, or multiple-page feeds●Scanning fragile originals●Paper does not feed from the product●Origin

Page 95 - Product specifications

1 Product basicsThis User Guide covers what you need to know about using your product.●Product features●Front view●Back view●Sleep Mode●Auto-shutdown

Page 96 - Certificate of Volatility

A problem with the product hardware might exist. Follow this procedure to test the product:1. Ensure that the power supply is securely connected betwe

Page 97 - Regulatory model number

Clear jams from the paper pathTo clear a paper jam:1. Open the automatic document feeder (ADF) hatch.2. Remove the originals or any obstructions from

Page 98 - European Union

The product has stopped working correctlyIf the product stops scanning, follow these steps. After each step, start a scan to see if the product iswork

Page 99 - For more information

Validate the LDAP gateway addressNOTE: This procedure is for Windows operating systems.1. Open Windows Explorer. In the address bar, type LDAP:// imme

Page 100

Restore factory settingsTo restore factory settings, follow these steps:.1. Touch the Administration button, touch the General Settings button, and th

Page 101

10 Specifications and warrantyThis section contains regulatory information and product specifications for your product.●Product specifications●Documen

Page 102

Name DescriptionMinimum paper size 68 x 148 mm (2.7 x 5.8 in)Maximum paper size 216 x 864 mm (8.5 x 34 in)Minimum paper weight49 g/m2 (13 lb)Maximum p

Page 103

Hard disk drive memoryThe product contains one encrypted hard disk drive (160 GB or larger) that may retain data after youturn off the product, includ

Page 104

Additional ENERGY STAR qualified imaging product model information is listed at:http://www.hp.com/go/energystarMaterial restrictionsThis HP product co

Page 105

Chemical substancesHP is committed to providing our customers with information about the chemical substances in ourproducts as needed to comply with l

Comments to this Manuals

No comments