HP Scanjet Enterprise 8500 fn1User Guide
Table 1-1 Features (continued)Connectivity●Local area network (LAN) connector (RJ-45) for Jetdirect Inside (JDI)●One enhanced input/output (EIO) slot
modification or misuse, (d) operation outside of the published environmental specifications for theproduct, or (e) improper site preparation or mainte
IndexAaddress books, e-mailadding addresses 47auto-complete function 50importing 32LDAP support 14recipient lists 47recipient lists, creating 47ADFcap
Networking tab 32options 31Scan/Digital Send tab 32Security tab 32Explorer, versions supportedEmbedded Web Server 31e-mailabout 47address books 47auto
network foldersconfigure 26scan to 51Networking tab, Embedded WebServer 32networksconfiguring 11connectivity features 2default gateway 23device discov
EWS 33load certificate revocation list36load certificates 36manage certificates 35manage temporary job files34Secure Disk Erase 35Secure Storage Erase
Table 1-1 Features (continued)◦802.1x authentication◦IPP over TLS●Secure communication between the product and network servers●IPsec security (hardwa
6 Paper stops7 Automatic document feeder (ADF)8 ADF output tray9 ADF input tray10 Document load/detect LED11 Paper guidesBack view1 Power connector2 R
Auto-shutdown featureThis product is equipped with a safety feature that protects from overheating due to a blocked fan ventor a fan failure.●Under so
2 Control panel●Control-panel layout●Interpret control panel status lights●Control panel messages●Home screen●Buttons on the touch screen●Control-pane
7 Start button Starts digital sending (e-mail and fax, for example), or continues a job thathas been interrupted.8Stop button Stops the active job and
Interpret control panel status lightsThe product has six LEDs on the control panel that indicate product status. The table below explainshow to interp
Home screenThe Home screen provides access to the product features, and it indicates the current status of theproduct.1 Features Depending on how the
Buttons on the touch screenThe touch screen provides information about the product status. Various buttons can appear in thisarea.Home button. Touch t
3 Administration - Configure theproductA network administrator will need to configure the product for use on the network, so you can scan toe-mail and
Copyright and license© 2012 Copyright Hewlett-PackardDevelopment Company, L.P.Reproduction, adaptation or translationwithout prior written permission
The Embedded Web Server provides an interface to the product that anyone who has a network-connected computer and a standard Web browser can use. No s
Table 3-3 IP addressingService name DescriptionDHCP (Dynamic Host Configuration Protocol) For automatic IPv4 and IPv6 address assignment. The DHCPser
SMTP●SMTP is a set of rules that define the interaction between programs that send and receive e-mail.In order for the product to send documents to e-
until you reach the option that you want to configure. To return to the previous level, touch the Backbutton .NOTE: The Back button is not available
Table 3-6 Jetdirect menus (continued)Menu item Sub-menu item Sub-menu item Values and Description IPV4 Settings Config Method Specifies the method t
Table 3-6 Jetdirect menus (continued)Menu item Sub-menu item Sub-menu item Values and Description Manual Settings (Available only if the Config Meth
Table 3-6 Jetdirect menus (continued)Menu item Sub-menu item Sub-menu item Values and Description DHCPV6 Policy Router Specified: The stateful auto-
Table 3-6 Jetdirect menus (continued)Menu item Sub-menu item Sub-menu item Values and Description IPSec Specify the IPSec status on the Jetdirect
Table 3-6 Jetdirect menus (continued)Menu item Sub-menu item Sub-menu item Values and Description Ping Test Dest Type Select the destination type fo
Table 3-6 Jetdirect menus (continued)Menu item Sub-menu item Sub-menu item Values and Description Refresh YesNoLink Speed The link speed and com
Table of contents1 Product basics ...
Configure time settingsTo configure time settings, follow these steps:1. At the product control panel, touch the Administration button, touch the Gene
To manually assign an IP address:1. At the product control panel, touch the Administration button, touch the Network Settings option,touch the Embedde
6. Touch the Link Speed option.7. Touch one of the following options.Setting DescriptionAuto The product automatically configures itself for the highe
NOTE: Making changes to these settings causes the product to turn off and then on. Make changesonly when the product is idle.1. At the product control
3. Type the new password in the Password box and in the Confirm Password box.4. At the bottom of the window, click the Apply button to save the passwo
Configure save to SharePoint options Before you can complete this procedure, the destination folder to which you want to save scanned filesmust exist
Configure Quick Sets1. Open the Embedded Web Server.2. Click the General tab.3. On the left navigation menu, click the Quick Sets Setup entry.4. Click
6. When all access control security settings are complete, click Apply.7. Select a file erase mode for erasing temporary job files.a. Click the Securi
4 Administration - Manage theproductThis section presents information about how to care for and maintain the product.●Use information pages●Use the Em
◦Web Services Status Page◦Usage Page●Fax Reports◦Speed Dial ListUse the Embedded Web ServerWhen the HP Scanjet Enterprise 8500 fn1 is connected to a n
Configure e-mail options ... 26Save to Network Folder Setup ...
Tab OptionsInformation The Information tab provides access to information about the product's operationalstatus, configuration settings, event lo
Network authenticationThe product's most basic security feature is its ability to require a network login before a user can usethe digital-sendin
4. Type the password in the New Password box, and type it again in the Verify Passwordbox.5. Click the Apply button. Make note of the password and sto
Data affectedData affected (covered) by the Secure Storage Erase feature includes stored fax files, stored jobs,and HP and third-party application dat
Load a certificate1. From a Web browser, open the Embedded Web Server by typing the IP address of the product.2. On the main Embedded Web Server page,
●Relationships Between Network Users or Groups and Device Permissions. Thissection allows the administrator to select the default permission set for W
Starting the product after a firmware upgrade may take up to 20 minutes.7. If necessary, repeat the previous two steps to install a second upgrade.NOT
5 Load originals●Use the automatic document feeder (ADF)●Use the scanning glassUse the automatic document feeder (ADF)For helpful information on loadi
Photos Overhead transparenciesPapers that are stuck together Paper with wet substances such asglue or correction fluid●Smooth out any folds or curls i
How to load documents1. Adjust the paper guides to the width of the documents. Take care not to overtighten the guides,which can restrict paper feedin
Use the scanning glass ... 426 Scan and send
4. Gently set the stack in the document feeder. Load the pages face up with the top of the pagespointing into the feeder.For best results, do not drop
TIP: To scan multiple pictures at the same time, arrange the pictures that you want to scan on thescanning glass with at least 6 mm (0.25 in) of space
6 Scan and send documents●Sign in●New scanner features●Preview a scan●Send a scanned document to one or more e-mails●Fax a scanned document●Save to a
●Job Build: Use this feature to divide a complex job into smaller segments (for example, whenscanning a document that has more pages than the document
Use the Image Preview screenYou can preview a document and adjust certain document job options before sending the scan. TheImage Preview screen is ava
Send a scanned document to one or more e-mailsThe e-mail feature offers the following benefits:●Sends documents to multiple e-mail addresses, saving t
Add entries to the Personal or Shared Contacts address books1. Touch the add button .2. Touch the Name field, and type a name for the new entry.The na
6 Scroll bar Use the Scroll bar to view and set up the cc:, bcc:, Message:, and File Name: fields.Touch any of those fields and add the necessary info
correct entry. If you type a character that does not match any entry in the list, the auto-complete text isremoved from the display to indicate that y
15 Add fax number button Touch this button to add the fax number in the Fax Number: field to the FaxRecipients list.16 Fax Number: field Touch this fi
9 Troubleshooting ... 77Scan errors ...
Save to a SharePoint siteIf the system administrator has made the feature available, the product can scan a document and savethe file to a SharePoint
3. Complete the fields. The fields vary based on how your administrator has configured theworkflow.4. Touch the Start button.Scan to a workflow destin
7 Maintain the productThis section presents information about how to maintain the product.●Order maintenance and scanning supplies●Clean the touch scr
3. Clean the scanning glass and scanning strip with a soft, lint-free cloth that has been sprayed witha mild glass cleaner.CAUTION: Use only glass cle
5. Close the scanning lid, and then raise the scan input tray until it is perpendicular to the product.6. Press in on the ADF duplex background tabs t
7. Wipe the two scanning strips (one black, one white) on the ADF duplex background (1) and thestrip inside the ADF duplex background enclosure (2) wi
2. Open the automatic document feeder (ADF) hatch.3. Remove any visible lint or dust from each of the feed rollers and the separation pad usingcompres
8 Replace and install componentsThis section presents information about how to replace and install product components.●Replace the rollers●Replace the
2. Open the automatic document feeder (ADF) hatch.3. Slide your fingertip behind the tab on the roller assembly door, and then pull gently forward and
4. Holding the roller assembly door down and out of the way, grasp the roller assembly and slide itto the left to release it from the enclosure.CAUTIO
Material restrictions ... 90Disposal of waste equipment
6. Holding the roller assembly door down and out of the way, insert the new roller assembly into theenclosure and slide it to the right until it is se
2. Open the automatic document feeder (ADF) hatch.3. Raise the ADF input tray (1), and then press forward on the separation pad latch to release these
4. Lift up on the separation pad component, release it from its housing, and set it aside.TIP: This is easier to do if you lower the input tray.CAUTIO
6. Press down on the front portion of the separation pad component until you hear an audible click,indicating that the pad is seated firmly.TIP: Takin
c. Scroll down through the online maintenance procedure and touch the Complete MaintenanceProcedure button.d. Touch OK to record the maintenance activ
5. While still holding the front panel in an inverted position, disconnect the front panel cable and setthe front panel aside.6. Connect the new front
8. Invert the front panel so that it is touch screen side up, position the front panel to align with thebezel (1), and then press down on the front pa
b. Gently squeeze in on the cable connector to release the keyboard cable, and then set thekeyboard aside.3. Insert the new keyboard.a. Connect the ne
b. Position the new keyboard over the keyboard frame so the fixed tabs on the keyboard alignwith the tab slots on the frame (1), gently push the keybo
2. Loosen the two thumbscrews which secure the rear panel drawer assembly to the product (1), andthen slide the drawer assembly out of its enclosure.Y
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5. Remove the black plastic rails from the drive you just removed, and then attach them to the newdrive.6. Slide the hard drive into the drive housing
Install a Jetdirect cardTo install a Jetdirect card, follow these steps.1. Press the Power button to turn off the product (1), disconnect power from t
4. Connect the Ethernet cable to the formatter (1), reconnect power (2), and then press the Powerbutton to turn on the product (3).Install an accessor
2. Insert the edge of a credit card into the groove at the top of the HIP cover and gently pry the coverfree; set the cover aside.3. Remove the HIP ac
c. Align the pegs on the underside of the accessory with the connectors in the HIP, insert theaccessory into the HIP, and then press down gently to sn
9 TroubleshootingThis section contains solutions for common problems with the product.●Scan errors●Basic troubleshooting tips●Installation problems●In
Basic troubleshooting tipsSimple issues such as smudges on the scanning glass or loose cables can cause your product toproduce fuzzy scans, operate in
Installation problemsCable type ActionPower supply cable The power supply is connected between the product and a power outlet.●Ensure that the power s
Check that the product has powerThe power cable is connected between the product and a power outlet.●Ensure that the power cable is securely connected
Paper feeding problems●Paper jamming, skewing, misfeeds, or multiple-page feeds●Scanning fragile originals●Paper does not feed from the product●Origin
1 Product basicsThis User Guide covers what you need to know about using your product.●Product features●Front view●Back view●Sleep Mode●Auto-shutdown
A problem with the product hardware might exist. Follow this procedure to test the product:1. Ensure that the power supply is securely connected betwe
Clear jams from the paper pathTo clear a paper jam:1. Open the automatic document feeder (ADF) hatch.2. Remove the originals or any obstructions from
The product has stopped working correctlyIf the product stops scanning, follow these steps. After each step, start a scan to see if the product iswork
Validate the LDAP gateway addressNOTE: This procedure is for Windows operating systems.1. Open Windows Explorer. In the address bar, type LDAP:// imme
Restore factory settingsTo restore factory settings, follow these steps:.1. Touch the Administration button, touch the General Settings button, and th
10 Specifications and warrantyThis section contains regulatory information and product specifications for your product.●Product specifications●Documen
Name DescriptionMinimum paper size 68 x 148 mm (2.7 x 5.8 in)Maximum paper size 216 x 864 mm (8.5 x 34 in)Minimum paper weight49 g/m2 (13 lb)Maximum p
Hard disk drive memoryThe product contains one encrypted hard disk drive (160 GB or larger) that may retain data after youturn off the product, includ
Additional ENERGY STAR qualified imaging product model information is listed at:http://www.hp.com/go/energystarMaterial restrictionsThis HP product co
Chemical substancesHP is committed to providing our customers with information about the chemical substances in ourproducts as needed to comply with l
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