Hp Business Inkjet 1000 Printer User Manual Page 55
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- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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Maintaining and troubleshooting52
See the next sections for more specific problems:
• Meaningless characters print
• Ink is smearing
• Ink is not filling the text or graphics completely
• Output is faded or dull colored
• Colors are printing as black and white
• Wrong colors are printing
• Printout shows bleeding colors
• Colors do not line up properly
• Lines or dots are missing from text or graphics
Meaningless characters print
Check the cable connection
• A common cause for meaningless characters is a poor cable connection between the printer and
computer. Make sure that the cable connection at both ends is good and that the cable is securely
fastened.
• If you are using a USB cable and the problem persists after you have checked the connection, turn off
the printer and disconnect the cable from the printer. Turn the printer back on without the connection in
place. When the Power light is on and not flashing, reconnect the cable.
Check the document file
• Occasionally, a document file is damaged. If you can print other documents from the same
application, try to print using a backup copy of your document, if available.
Cancel the job
• After an interruption has occurred to a job that is printing, the printer might not recognize the rest of
the job. Cancel the current job and wait for the printer to return to the Ready state. If the printer does
not return to the Ready state, cancel all job processes and wait again. When the printer returns to the
Ready state, resend the job. If prompted at the computer to retry the job, click Cancel.
Ink is smearing
Check the print mode
• When you print documents that use a lot of ink, you must allow the document more time to dry before
handling it. This is especially true for transparencies. Select Best mode in the printer driver, and
increase the ink drying time from Advanced Features in the printer driver. Under Advanced Features is
an Ink Volume slider that you can use in conjunction with drying time to decrease ink saturation.
However, note that decreasing ink saturation might give printouts a “washed-out” quality.
• Color documents that have rich, blended colors can wrinkle or smear when printed using Best mode.
Try using the Normal, Fast Normal, or Draft mode to reduce ink, or use HP Premium Paper designed
for printing vivid color documents.
Check the media type
• Some types of media do not accept ink well, which causes the ink to dry more slowly and results in
smearing. See Selecting print media.
- HP Business Inkjet 1000 1
- User’s Guide 2
- Contents 4
- 2 Contents 5
- 1 Getting started 6
- Front view 7
- Printing supplies area 8
- Control panel parts 8
- Back view 9
- Connecting the printer 10
- Getting started8 11
- (Windows) 12
- To connect using a USB cable 13
- Running the scrubber utility 14
- Installing other software 15
- 2 Using the printer 16
- Understanding supported sizes 17
- Setting minimum margins 18
- Loading media 20
- Using the printer18 21
- Changing printer settings 22
- To set the default media type 23
- To change page setup settings 23
- To change print settings 23
- Performing printer tasks 24
- Performing manual duplexing 25
- Using the printer 26
- Printing photographs 27
- Printing on special media 28
- Printing on transparencies 29
- Printing on custom-size media 30
- Using the printer28 31
- 3 Using diagnostic tools 32
- Information tab 33
- Printer Services tab 33
- Using HP Instant Support 34
- Using myPrintMileage 34
- Using the HP Inkjet Utility 35
- Using HP Web Jetadmin 36
- Using diagnostic tools34 37
- Replacing ink cartridges 38
- To replace an ink cartridge 39
- Checking the printheads 40
- Cleaning the printheads 40
- Maintaining and 42
- Aligning the printheads 44
- Replacing the printheads 45
- Calibrating color 46
- Clearing jams 47
- To avoid jams 48
- Starting troubleshooting 49
- Printing a configuration page 50
- Resolving printer problems 51
- All lights are blinking 52
- Resolving printing problems 53
- Poor print quality 54
- Meaningless characters print 55
- Ink is smearing 55
- Wrong colors are printing 56
- Resolving paper-feed problems 58
- Hardware installation issues 59
- Software installation issues 59
- 5 Printer lights reference 62
- Printer lights reference 64
- A HP supplies and accessories 66
- USB cable 67
- HP Jetdirect print servers 67
- Finding supplies part numbers 68
- A HP supplies and 70
- HP Matte Greeting Cards 71
- HP Iron-on T-shirt Transfers 71
- B Support and warranty 72
- Before you call 73
- Telephone support numbers 74
- Extent of limited warranty 78
- Limitations of warranty 79
- Limitations of liability 79
- Local law 79
- C Printer specifications 80
- D Regulatory information 82
- EMI statement (Korea) 83
- VCCI statement (Japan) 83
- Regulatory model number 83
- Power cord statement 83
- LED classification 83
- Reduction and elimination 84
- Power consumption 84
- Hazardous materials 85
- Material safety data sheets 85
- Recycling 85
- Declaration of conformity 86
- Regulatory information84 87
- Index 85 88
- Index 87 90
- Index 89 92
- Glossary 94
- Glossary92 95
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