HP hp photosmart 7350 7350 User Manual download pdf (Page 40)

basics guide

USB connection problems

Problem Possible cause Solution

Windows PC only

My printer is

connected with a

USB cable through

another USB device

or a hub and when

I try to print I get a

message saying

THERE WAS AN

ERROR WRITING

TO <NAME OF

USB PORT>.

Your printer may not be

getting good data from

the other device or hub.

Two-way communication

between the printer and

the computer was

interrupted by another

device attached to the

hub.

Try the following:

• Connect the printer directly to

the USB port on the computer.

• Make sure the USB cable is

securely attached to both the

computer and to the USB port on

the back of the printer.

• Try disconnecting other USB

devices from the hub and print

your document again.

The USB cable is too long. Make sure you are using a USB

cable length that is supported by

your printer. See the specifications

section of the HP Photosmart Printer

Help for the supported USB cable

length.

Windows PC only

I have connected

my printer using a

USB cable, and

when I try to print I

get a message

saying THERE WAS

AN ERROR

WRITING TO

DOT4.

There is a problem with

the USB connection.

Try the following:

• Unplug the USB cable from the

computer, then plug it in again.

• Make sure the cable is securely

attached to both the computer

and to the USB port on the back

of the printer.

• Restart your computer.

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HP hp photosmart 7350 7350 User Manual Page 40

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