HP Vectra VA6 User's Guide download pdf (Page 43)

English 31

4 Advanced System Tests

What to do if a Test Fails

The following actions are recommended:

Press to exit the Advanced System Tests. A screen similar to the

following will appear:

Press to create a Support Ticket. The Support Ticket is a

complete record of the test results. It is the most effective way to

communicate the problem to your local or HP-dedicated support

agent. (To learn more about the Support Ticket, refer to chapter 5.)

If you need assistance, contact your local or HP-dedicated support

agent for assistance. You can e-mail or fax them the Support Ticket.

You can also add extra information and your own comments to the

Support Ticket (to learn how to do this, refer to page 35).

At this point, you may have sufficient information to resolve the

problem. If so, you can press to exit DiagTools, or press to

return to the Advanced System Tests.

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HP Vectra VA6 User's Guide Page 43