HP RP7 7800 User's Guide Page 1

Hardware Reference GuideHP RP7 Retail System Model 7800

Front Panel ControlsControl Function1Menu Opens the On-Screen Display (OSD) main menu.2– (Minus) If the OSD menu is on, tap to navigate backward throu

5. To select an item from the OSD Menu, use the + or – icons to scroll to and highlight yourselection, then tap the OK icon to select that function.6.

Rear I/O Panel Components1 Hard Drive Activity Light 9 Secured USB Port2 Line-Out Connector for powered audiodevices (green)10 Line-In Audio Connector

2 Hardware UpgradesTools NeededA Phillips, Torx, or flat blade screwdriver is needed for most of the procedures described in this guide.Warnings and C

3. Disconnect all cables from the rear I/O connectors.4. Pull the power supply cover back then lift if up and off the unit.5. Remove the decorative pa

6. Slide down the two levers on the upper corners of the rear I/O panel (1) and rotate the cover off(2).7. Attach the RP7 display head to the stand&ap

8. Slide the mounting bracket cover down over the stand's mounting bracket.9. Rotate open the small door at the base of the power supply housing

10. Close the small door at the base of the power supply housing (1). Route the power supply cordthrough side of the base, then out through the center

12. Snap the decorative panel back onto the rear of the base.13. Replace the power supply cover by lowering it down over the neck of the base then sli

14. Replace the rear I/O cover by placing the hooks on the bottom of the cover into the slots on thebottom of the chassis (1). Then rotate the top of

© Copyright 2012 Hewlett-PackardDevelopment Company, L.P. Theinformation contained herein is subject tochange without notice.Microsoft, Windows, and W

3. Slide down the two levers on the upper corners of the rear I/O panel (1) and rotate the cover off(2).4. Pull the power supply cover back then lift

5. Remove the decorative panel on the rear of the unit by gently prying the panel away from thebase at the tab locations on the top and sides of the p

7. Snap the decorative panel back onto the rear of the base.8. Replace the power supply cover by lowering it down over the neck of the base then slidi

9. Replace the rear I/O cover by placing the hooks on the bottom of the cover into the slots on thebottom of the chassis (1). Then rotate the top of t

The procedure for installing an integrated USB module is the same for all modules. To install a USBmodule:1. Turn off the computer properly through th

4. Press inward on the buttons located near the bottom sides of the display head's back panel (1)then slide the back panel up and off the display

6. Pull the plug that is inserted in the USB port out of the port.NOTE: Some models do not have plugs in the USB ports.7. Slide the screw hole cover p

8. Install the two screws that were previously removed (1) and slide the cover plate on the moduleforward to cover the screws (2).9. Slide the display

10. Replace the rear I/O cover by placing the hooks on the bottom of the cover into the slots on thebottom of the chassis (1). Then rotate the top of

3. Slide down the two levers on the upper corners of the rear I/O panel (1) and rotate the cover off(2).4. Pull the power supply cover back then lift

About This BookThis guide provides basic information for upgrading this computer model.WARNING! Text set off in this manner indicates that failure to

5. Remove the decorative panel on the rear of the unit by gently prying the panel away from thebase at the tab locations on the top and sides of the p

7. Route the audio, DVI, USB, and power cables through the hole in the customer display backplate (1). Connect the back plate to the customer display

9. Route the audio, DVI, USB, and power cables through the rear of the base and out the front ofthe base, then up through the cable retainer on the ne

11. Slide the back plate mounting bracket into the mounting hole on the rear of the RP7 base (1),and install the two screws included with the customer

13. Replace the rear I/O cover by placing the hooks on the bottom of the cover into the slots on thebottom of the chassis (1). Then rotate the top of

3. Slide down the two levers on the upper corners of the rear I/O panel (1) and rotate the cover off(2).4. Pull the power supply cover back then lift

5. Remove the decorative panel on the rear of the unit by gently prying the panel away from thebase at the tab locations on the top and sides of the p

7. Wrap the excess extension cable around the hooks on the rear of the base.8. Insert the end of the extension cable through the hole in the decorativ

9. Insert the VFD cable through the center of the mounting bracket (1) and slide the VFD onto themounting bracket (2).10. Lay the VFD face down on cle

11. Slide the VFD mounting bracket into the mounting hole on the rear of the RP7 base (1), andinstall the two screws included with the VFD into the sc

iv About This Book

13. Replace the rear I/O cover by placing the hooks on the bottom of the cover into the slots on thebottom of the chassis (1). Then rotate the top of

4. Pull the power supply cover back then lift if up and off the unit.5. Remove the decorative panel on the rear of the unit by gently prying the panel

6. Slide either one or two poles onto the mounting bracket, depending on the desired height of theVFD. Thread the extension cable through the top of t

8. Wrap the excess extension cable around the hooks on the rear of the base.9. Snap the decorative plate onto the rear of the base.Installing an Optio

10. Slide the VFD mounting bracket into the mounting hole on the rear of the RP7 base (1), andinstall the two screws included with the VFD into the sc

12. Replace the rear I/O cover by placing the hooks on the bottom of the cover into the slots on thebottom of the chassis (1). Then rotate the top of

Installing Additional MemoryThe computer comes with double data rate 3 synchronous dynamic random access memory (DDR3-SDRAM) small outline dual inline

Populating SODIMM SocketsThere are two SODIMM sockets on the system board, with one socket per channel. The sockets arelabeled DIMM1 and DIMM3. The DI

3. Slide down the two levers on the upper corners of the rear I/O panel (1) and rotate the cover off(2).4. Press inward on the buttons located near th

5. Press down on the lever at the to of the memory access door (1) and rotate the door open (2).6. To remove a SODIMM, press outward on the two latche

Table of contents1 Product Features ...

7. To install a SODIMM, slide the new SODIMM into the socket at approximately a 30° angle (1)then press the SODIMM down into the socket (2) so that th

9. Slide the display head's back panel down onto the rear of the display head.10. Replace the rear I/O cover by placing the hooks on the bottom o

Removing and Installing a Hard DriveCAUTION: If you are replacing a hard drive, be sure to back up the data from the old drive so thatyou can transfer

5. Open the hard drive door (1), then grasp the pull tab on the side of the hard drive and pull thehard drive out of the drive bay (2).6. Remove the f

7. Place the new hard drive into the carrier (1) and install the four screws into the sides of thecarrier (2).8. Slide the hard drive/carrier assembly

9. Slide the display head's back panel down onto the rear of the display head.10. Replace the rear I/O cover by placing the hooks on the bottom o

Replacing the BatteryThe battery that comes with the computer provides power to the real-time clock. When replacing thebattery, use a battery equivale

4. Slide down the two levers on the upper corners of the rear I/O panel (1) and rotate the cover off(2).5. Disconnect all cables from the rear I/O con

7. Remove the RP7 display head from the stand by removing the three screws that attach thestand's mounting bracket to the display head (1) then s

10. Remove the five screws that secure the metal plate on the back of the display head (1) and liftthe metal plate off the display head (2).11. Note w

Appendix A Troubleshooting ...

12. Insert the new battery. Ensure that the positive side of the new battery is oriented in the samedirection as the battery that was removed.13. Plac

14. Swing the antenna bracket in toward the chassis (1), connect the DisplayPort signal cable (2)and power cable (3), and close the memory access door

16. Slide the display head's back panel down onto the rear of the display head.17. Reconnect all cables to the rear I/O connectors.18. Replace th

19. Slide the mounting bracket cover down over the stand's mounting bracket.20. Plug in the power cord and press the power button.Using the USB S

4. Push inward on the tab at the bottom of the USB security cover (1) and rotate the bottom of thecover up (2) to remove it.5. Insert the USB device i

6. Insert the top of the USB security cover into the I/O panel at an angle with the bottom of thecover slightly raised (1), then rotate the bottom dow

8. Replace the rear I/O cover by placing the hooks on the bottom of the cover into the slots on thebottom of the chassis (1). Then rotate the top of t

4. There are two screw holes on the base of the stand. Fasten the stand to the counter top usingthe appropriate fastening devices for your surface.NOT

PadlockA padlock can be used to secure the RP7 rear panel.62 Chapter 2 Hardware Upgrades

3 Configuring the SoftwareTouch Screen CalibrationYou do not need to install the touch driver software for Microsoft Windows 7 or POSReady 7. Touchdri

1 Product FeaturesStandard FeaturesThe HP RP7 Retail System features include:●Designed for long-term deployment within general retail, hospitality, an

Configuring Powered Serial PortsThe serial ports can be configured as standard (non-powered) serial ports or powered serial ports.Some devices use a p

A TroubleshootingInterpreting POST Diagnostic Front Panel LEDs andAudible CodesThis section covers the front panel LED codes as well as the audible co

Table A-1 Diagnostic Front Panel LEDs and Audible Codes (continued)Activity Beeps Possible Cause Recommended ActionRed Power LED flashes fourtimes, o

Table A-1 Diagnostic Front Panel LEDs and Audible Codes (continued)Activity Beeps Possible Cause Recommended ActionPower LED flashes 12 times,once ev

B Electrostatic DischargeA discharge of static electricity from a finger or other conductor may damage system boards or otherstatic-sensitive devices.

C Computer Operating Guidelines,Routine Care and Shipping PreparationComputer Operating Guidelines and Routine CareFollow these guidelines to properly

Shipping PreparationFollow these suggestions when preparing to ship the computer:1. Back up the hard drive files. Be sure that the backup media is not

IndexAaccessories 2Bbattery, replacing 50Ccable routing 13componentsfront 4rear I/O panel 6computer operating guidelines 69counter top, securing 60cus

●Chipset choices● DDR3 memory●Operating system choices●Integrated NIC and WiFi (some models)● USB+PWR and cash drawer ports● Hard drive and SSD choice

1 HP RP7 Adjustable Stand 4 HP Retail Integrated Webcam2 HP Retail RP7 VFD Customer Display 5 HP Retail Integrated Fingerprint Reader3 HP Retail RP7 1