HP Pavilion d4000 - Desktop PC Specifications

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Maintenance and Service
Guide
HP Pavilion dv4000 Notebook PC
Compaq Presario V4000 Notebook PC
Document Part Number: 377367-002
August 2005
This guide is a troubleshooting reference used for maintaining
and servicing the notebook. It provides comprehensive
information on identifying notebook features, components, and
spare parts; troubleshooting notebook problems; and performing
notebook disassembly procedures.
Page view 0
1 2 3 4 5 6 ... 253 254

Summary of Contents

Page 1 - Maintenance and Service

Maintenance and Service GuideHP Pavilion dv4000 Notebook PC Compaq Presario V4000 Notebook PCDocument Part Number: 377367-002August 2005This guide is

Page 2

1–4 Maintenance and Service GuideProduct Description1.2 Resetting the NotebookIf the notebook you are servicing has an unknown password, follow these

Page 3 - Contents

5–4 Maintenance and Service GuideRemoval and Replacement Procedures5.3 Preparing the Notebook for DisassemblyBefore you begin any removal or installat

Page 4 - 3 Illustrated Parts Catalog

Removal and Replacement ProceduresMaintenance and Service Guide 5–5b. Slide and hold the battery release latch 1 to the left. (The front edge of the b

Page 5

5–6 Maintenance and Service GuideRemoval and Replacement Procedures5.4 Hard Drive1. Prepare the notebook for disassembly (Section 5.3).Hard Drive Spar

Page 6

Removal and Replacement ProceduresMaintenance and Service Guide 5–72. Loosen the 2 Phillips PM2.0×5.0 screws 1 that secure the hard drive cover to the

Page 7

5–8 Maintenance and Service GuideRemoval and Replacement Procedures5. Use the tab 1 on the right side of the hard drive to pull the hard drive to the

Page 8 - 1.1 Features

Removal and Replacement ProceduresMaintenance and Service Guide 5–97. Remove the 4 Phillips PM2.5×4.0 screws 1 that secure the hard drive frame to the

Page 9

5–10 Maintenance and Service GuideRemoval and Replacement Procedures5.5 Notebook FeetThe notebook feet are adhesive-backed rubber pads. The feet are i

Page 10 - 1.3 Power Management

Removal and Replacement ProceduresMaintenance and Service Guide 5–11Replacing the Notebook Feet, Compaq Presario V4000

Page 11 - 1.4 External Components

5–12 Maintenance and Service GuideRemoval and Replacement Procedures5.6 Optical Drive1. Prepare the notebook for disassembly (Section 5.3).2. Remove t

Page 12 - Product Description

Removal and Replacement ProceduresMaintenance and Service Guide 5–133. Remove the Phillips PM2.5×7.0 screw 1 that secures the optical drive to the not

Page 13 - Table 1-2

Product DescriptionMaintenance and Service Guide 1–51.4 External ComponentsThe external components on the front of the notebook are shown below and de

Page 14

5–14 Maintenance and Service GuideRemoval and Replacement Procedures5.7 Memory Module1. Prepare the notebook for disassembly (refer to Section 5.3).2.

Page 15 - Table 1-3

Removal and Replacement ProceduresMaintenance and Service Guide 5–155. Spread the retaining tabs 1 on each side of the memory module socket to release

Page 16 - Table 1-4

5–16 Maintenance and Service GuideRemoval and Replacement Procedures5.8 Mini PCI Communications Card1. Prepare the notebook for disassembly (Section 5

Page 17 - (Continued)

Removal and Replacement ProceduresMaintenance and Service Guide 5–173. Disconnect the auxiliary and main antenna cables 1 from the Mini PCI communicat

Page 18 - Table 1-5

5–18 Maintenance and Service GuideRemoval and Replacement Procedures5.9 RTC Battery1. Prepare the notebook for disassembly (Section 5.3).2. Remove the

Page 19

Removal and Replacement ProceduresMaintenance and Service Guide 5–195.10 Heat Sink1. Prepare the notebook for disassembly (Section 5.3).2. Remove the

Page 20 - Standard Keyboard Components

5–20 Maintenance and Service GuideRemoval and Replacement Procedures✎The following screws should be removed and installed in the 1, 2, 3, 4 sequence s

Page 21 - Table 1-6

Removal and Replacement ProceduresMaintenance and Service Guide 5–21✎The thermal paste should be thoroughly cleaned from the surfaces of the heat sink

Page 22 - Table 1-7

5–22 Maintenance and Service GuideRemoval and Replacement Procedures5.11 Processor1. Prepare the notebook for disassembly (Section 5.3).2. Remove the

Page 23

Removal and Replacement ProceduresMaintenance and Service Guide 5–233. Use a flat-blade screw driver to turn the processor locking screw one-quarter t

Page 24

1–6 Maintenance and Service GuideProduct DescriptionThe external components on the right side of the HP Pavilion dv4000 are shown below and described

Page 25 - Table 1-8

5–24 Maintenance and Service GuideRemoval and Replacement Procedures5.12 Switch Cover1. Prepare the notebook for disassembly (Section 5.3).✎Steps 2 an

Page 26 - Table 1-9

Removal and Replacement ProceduresMaintenance and Service Guide 5–254. Turn the notebook right-side up with the front toward you.5. Open the notebook

Page 27 - Table 1-10

5–26 Maintenance and Service GuideRemoval and Replacement ProceduresKeyboard Spare Part Number InformationFor use with HP Pavilion dv4000 models:Belgi

Page 28 - Bottom Components

Removal and Replacement ProceduresMaintenance and Service Guide 5–271. Prepare the notebook for disassembly (Section 5.3).2. Release the switch cover

Page 29

5–28 Maintenance and Service GuideRemoval and Replacement Procedures5. Release the ZIF connector 1 to which the keyboard cable is connected and discon

Page 30 - 1.5 Design Overview

Removal and Replacement ProceduresMaintenance and Service Guide 5–297. Disconnect the LED board cable 1 from the system board.8. Remove the switch cov

Page 31 - Troubleshooting

5–30 Maintenance and Service GuideRemoval and Replacement Procedures5.14 Display Assembly1. Prepare the notebook for disassembly (Section 5.3).2. Remo

Page 32 - Computer Setup Defaults

Removal and Replacement ProceduresMaintenance and Service Guide 5–315. Disconnect the wireless antenna cables from the Mini PCI communications card 1.

Page 33 - Selecting from the File Menu

5–32 Maintenance and Service GuideRemoval and Replacement Procedures8. Turn the notebook right-side up with the front toward you.9. Open the display a

Page 34 - Security Menu

Removal and Replacement ProceduresMaintenance and Service Guide 5–33ÄCAUTION: Support the display assembly when removing the following screws. Failure

Page 35 - Selecting from the Tools Menu

Product DescriptionMaintenance and Service Guide 1–7Table 1-2Right-Side Components, HP Pavilion dv4000Item Component Function1 Optical drive Supports

Page 36 - Advanced Menu

5–34 Maintenance and Service GuideRemoval and Replacement Procedures14. Remove the 6 rubber screw covers 1 and 2 and six PM2.5×7.0 screws 3 that secur

Page 37 - Table 2-5

Removal and Replacement ProceduresMaintenance and Service Guide 5–3515. Flex the inside edges of the left and right sides 1 of the display bezel and t

Page 38

5–36 Maintenance and Service GuideRemoval and Replacement Procedures17. Remove the Phillips PM2.5×5.0 screws 1 that secure each display release hook t

Page 39

Removal and Replacement ProceduresMaintenance and Service Guide 5–3719. Remove the 3 Phillips PM2.5×7.0 screws 1 that secure each display hinge to the

Page 40

5–38 Maintenance and Service GuideRemoval and Replacement Procedures21. Remove the 6 Phillips PM2.5×5.0 screws 1 that secure the display panel to the

Page 41

Removal and Replacement ProceduresMaintenance and Service Guide 5–3923. Release the retention tabs 1 built in to the display enclosure shield that sec

Page 42

5–40 Maintenance and Service GuideRemoval and Replacement Procedures26. Remove the 6 rubber screw covers 1 and 2 and six PM2.5×7.0 screws 3 that secur

Page 43 - Part 3.”

Removal and Replacement ProceduresMaintenance and Service Guide 5–4127. Flex the inside edges of the left and right sides 1 of the display bezel and t

Page 44 - Part 2.”

5–42 Maintenance and Service GuideRemoval and Replacement Procedures29. Remove the 2 Phillips PM2.5×5.0 screws 1 that secure the display release loop

Page 45

Removal and Replacement ProceduresMaintenance and Service Guide 5–4331. Remove the display hinge covers 1.32. Remove the 3 Phillips PM2.5×7.0 screws 2

Page 46 - (if applicable)

1–8 Maintenance and Service GuideProduct DescriptionThe external components on the right side of the Compaq Presario V4000 are shown below and describ

Page 47

5–44 Maintenance and Service GuideRemoval and Replacement Procedures34. Remove the 6 Phillips PM2.5×5.0 screws 1 that secure the display panel to the

Page 48

Removal and Replacement ProceduresMaintenance and Service Guide 5–4536. Release the retention tabs 1 built in to the display enclosure shield that sec

Page 49

5–46 Maintenance and Service GuideRemoval and Replacement Procedures5.15 Top Cover✎The top cover removal procedures in this section apply to HP Pavili

Page 50 - Hard Drive, Part 2.”

Removal and Replacement ProceduresMaintenance and Service Guide 5–473. Remove the following:1 Eleven Phillips PM2.5×7.0 screws2 Two Phillips PM2.0×4.0

Page 51

5–48 Maintenance and Service GuideRemoval and Replacement Procedures4. Turn the notebook right side up with the front toward you.5. Release the ZIF co

Page 52

Removal and Replacement ProceduresMaintenance and Service Guide 5–497. Swing the rear edge of the top cover up and forward 1 until it rests at an angl

Page 53

5–50 Maintenance and Service GuideRemoval and Replacement Procedures5.16 Base Enclosure✎The base enclosure removal procedures in this section apply to

Page 54 - Part 1.”

Removal and Replacement ProceduresMaintenance and Service Guide 5–513. Remove the following screws:1 One Phillips PM2.5×7.0 screw2 Two Phillips PM2.0×

Page 55 - (OS) Loading.”

5–52 Maintenance and Service GuideRemoval and Replacement Procedures4. Turn the notebook upside down with the front toward you.5. Remove the following

Page 56

Removal and Replacement ProceduresMaintenance and Service Guide 5–537. Lift the left and right rear corners 1 of the base enclosure until the rear edg

Page 57

Product DescriptionMaintenance and Service Guide 1–9Table 1-3Right-Side Components, Compaq Presario V4000Item Component Function1 Optical drive Suppor

Page 58 - Connection

5–54 Maintenance and Service GuideRemoval and Replacement Procedures5.17 Modem Board✎The modem board cannot be removed from Compaq Presario V4000 mode

Page 59 - Illustrated Parts Catalog

Removal and Replacement ProceduresMaintenance and Service Guide 5–552. Remove the 2 Phillips PM2.0×4.0 screws 1 that secure the modem board to the sys

Page 60 - 3.2 Notebook Major Components

5–56 Maintenance and Service GuideRemoval and Replacement Procedures5.18 System Board✎When replacing the system board, ensure that the following compo

Page 61 - Table 3-1

Removal and Replacement ProceduresMaintenance and Service Guide 5–57d. Switch cover (Section 5.12)e. Keyboard (Section 5.13)f. Display assembly (Secti

Page 62

5–58 Maintenance and Service GuideRemoval and Replacement Procedures✎Steps 4 through 18 apply to HP Pavilion dv4000 models. See steps 19 through 24 in

Page 63

Removal and Replacement ProceduresMaintenance and Service Guide 5–596. Slide the system board shield forward 1 and to the right 2 until the tabs 3 on

Page 64

5–60 Maintenance and Service GuideRemoval and Replacement Procedures7. Lift up on the left side of the USB board frame 1.8. Press down on the right si

Page 65

Removal and Replacement ProceduresMaintenance and Service Guide 5–619. Slide the system board shield to the left 1 until it clears the USB board frame

Page 66

5–62 Maintenance and Service GuideRemoval and Replacement Procedures✎Steps 11 through 18 provide instructions for removing the USB board and frame on

Page 67

Removal and Replacement ProceduresMaintenance and Service Guide 5–6312. Lift the left side of the USB board and frame 1 until it rests at an angle.13.

Page 68

1–10 Maintenance and Service GuideProduct DescriptionThe external components on the left side of the HP Pavilion dv4000 are shown below and described

Page 69

5–64 Maintenance and Service GuideRemoval and Replacement Procedures14. Remove the 2 Phillips PM2.5×8.0 round head screws 1 and the Phillips PM2.0×4.0

Page 70

Removal and Replacement ProceduresMaintenance and Service Guide 5–6515. Lift the left side of the USB board 1 until it rests at an angle.16. Slide the

Page 71 - Display Assembly Subcomponent

5–66 Maintenance and Service GuideRemoval and Replacement Procedures17. Use the hard drive connector 1 to lift the right side of the system board 2 un

Page 72

Removal and Replacement ProceduresMaintenance and Service Guide 5–67✎Steps 19 through 24 apply to Compaq Presario V4000 models.19. Turn the top cover

Page 73 - Table 3-3

5–68 Maintenance and Service GuideRemoval and Replacement Procedures21. Release the ZIF connector to which the TouchPad cable is attached and disconne

Page 74 - Spare Part Numbers 383469-001

Removal and Replacement ProceduresMaintenance and Service Guide 5–6923. Turn the top cover upside down with the front toward you.24. Remove the 2 Phil

Page 75 - 3.6 Miscellaneous Cable Kit

5–70 Maintenance and Service GuideRemoval and Replacement Procedures5.19 Fan Assembly✎The fan assembly is included in the heat sink assembly spare par

Page 76 - 3.7 Mass Storage Devices

Removal and Replacement ProceduresMaintenance and Service Guide 5–716. Remove the 3 Phillips PM2.0×4.0 screws 1 that secure the fan to the fan assembl

Page 77 - Table 3-6

5–72 Maintenance and Service GuideRemoval and Replacement Procedures5.20 Speakers1. Prepare the notebook for disassembly (Section 5.3) and remove the

Page 78 - Spare Part Information

Removal and Replacement ProceduresMaintenance and Service Guide 5–732. Remove the 3 Phillips PM2.0×4.0 screws 1 that secure the left and right speaker

Page 79

Product DescriptionMaintenance and Service Guide 1–116 1394 port (4-pin; full-featured models only)Connects an optional 1394a device such as a scanner

Page 80 - Table 3-8

5–74 Maintenance and Service GuideRemoval and Replacement Procedures5.21 USB Board✎This section applies to Compaq Presario V4000 models. Refer to step

Page 81

Removal and Replacement ProceduresMaintenance and Service Guide 5–753. Remove the 3 Phillips PM2.0×4.0 screws 1 that secure the USB board and frame to

Page 82

5–76 Maintenance and Service GuideRemoval and Replacement Procedures7. Remove the Phillips PM2.0×4.0 screw 1 that secures the USB board to the frame.8

Page 83

Removal and Replacement ProceduresMaintenance and Service Guide 5–775.22 Bluetooth Board1. Prepare the notebook for disassembly (Section 5.3) and remo

Page 84

5–78 Maintenance and Service GuideRemoval and Replacement Procedures2. Remove the 2 Phillips PM1.5×4.0 screws 1 that secure the Bluetooth board to the

Page 85

Maintenance and Service Guide 6–16SpecificationsThis chapter provides physical and performance specifications.Table 6-1NotebookDimensions Metric U.S.H

Page 86

6–2 Maintenance and Service GuideSpecificationsRelative humidity (noncondensing)OperatingNonoperating10% to 90%5% to 95%10% to 90%5% to 95%Maximum alt

Page 87

SpecificationsMaintenance and Service Guide 6–3Table 6-215.4-inch, WXGA, TFT DisplayDimensionsHeightWidthDiagonal20.9 cm33.1 cm39.1 cm8.1 in13.0 in15.

Page 88

6–4 Maintenance and Service GuideSpecificationsTable 6-3Hard Drives100-GB* 80-GB* 80-GB*DimensionsHeightWidthWeight9.5 mm70 mm102 g9.5 mm70 mm99 g9.5

Page 89 - Preliminaries

SpecificationsMaintenance and Service Guide 6–560-GB* 60-GB* 40-GB*DimensionsHeightWidthWeight9.5 mm70 mm102 g9.5 mm70 mm99 g9.5 mm70 mm99 gInterface

Page 90 - 4.2 Service Considerations

1–12 Maintenance and Service GuideProduct DescriptionThe external components on the left side of the Compaq Presario V4000 are shown below and describ

Page 91

6–6 Maintenance and Service GuideSpecificationsTable 6-4Primary 6-cell, Li-Ion Battery PackDimensionsHeightWidthDepthWeight2.00 cm9.40 cm13.40 cm0.34

Page 92

SpecificationsMaintenance and Service Guide 6–7Table 6-5DVD/CD-RW Combo DriveApplicable disc Read:DVD-R, DVD-RW, DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18

Page 93

6–8 Maintenance and Service GuideSpecificationsTable 6-6DVD-ROM DriveApplicable disc DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18)CD-ROM (Mode 1 and 2)CD Dig

Page 94

SpecificationsMaintenance and Service Guide 6–9Access time CD media DVD mediaRandomFull stroke< 100 ms< 175 ms< 125 ms< 225 msAudio output

Page 95

6–10 Maintenance and Service GuideSpecificationsTable 6-7DVD±RW and CD-RW Combo DriveApplicable disc Read:DVD-R, DVD-RW, DVD-ROM (DVD-5, DVD-9, DVD-10

Page 96

SpecificationsMaintenance and Service Guide 6–11Access time CD DVDRandomFull stroke< 175 ms< 285 ms< 230 ms< 335 msAudio output levelAudio

Page 97 - Procedures

6–12 Maintenance and Service GuideSpecificationsTable 6-8System DMAHardware DMA System FunctionDMA0 Not applicableDMA1* Not applicableDMA2* Not applic

Page 98 - Disassembly Sequence Chart

SpecificationsMaintenance and Service Guide 6–13Table 6-9System InterruptsHardware IRQ System FunctionIRQ0 System timerIRQ1 Standard 101-/102-Key or M

Page 99

6–14 Maintenance and Service GuideSpecificationsIRQ11 Intel USB EHCI controller—24CDIntel USB UHCI controller—24C4Intel USB UHCI controller—24C7Intel

Page 100 - Disassembly

SpecificationsMaintenance and Service Guide 6–15Table 6-10System I/O AddressesI/O Address (hex) System Function (shipping configuration)000 - 00F DMA

Page 101 - Removing the Battery Pack

Product DescriptionMaintenance and Service Guide 1–136 1394 port (4-pin; full-featured models only)Connects an optional 1394a device such as a scanner

Page 102 - 5.4 Hard Drive

6–16 Maintenance and Service GuideSpecificationsI/O Address (hex) System Function (shipping configuration)0A2 - 0BF Unused0C0 - 0DF DMA controller no.

Page 103 - Removing the Hard Drive Cover

SpecificationsMaintenance and Service Guide 6–17I/O Address (hex) System Function (shipping configuration)2F0 - 2F7 Unused2F8 - 2FF Infrared port300 -

Page 104 - Removing the Hard Drive

6–18 Maintenance and Service GuideSpecificationsTable 6-11System Memory MapSize Memory Address System Function640 KB 00000000-0009FFFF Base memory128

Page 105 - Removing the Hard Drive Frame

Maintenance and Service Guide A–1AConnector Pin AssignmentsTable A-1Audio-Out (Headphone)Pin Signal Pin Signal1 Audio out, left channel 3 Ground2 Audi

Page 106 - 5.5 Notebook Feet

A–2 Maintenance and Service GuideConnector Pin AssignmentsTable A-2Audio-In (Microphone)Pin Signal Pin Signal1 Audio signal in 3 Ground2 Audio signal

Page 107

Connector Pin AssignmentsMaintenance and Service Guide A–3Table A-4External MonitorPin Signal Pin Signal1 Red analog 9 +5 VDC2 Green analog 10 Ground3

Page 108 - 5.6 Optical Drive

A–4 Maintenance and Service GuideConnector Pin AssignmentsTable A-5RJ-45 (Network)Pin Signal Pin Signal1 Transmit + 5 Unused2 Transmit – 6 Receive –3

Page 109 - Removing the Optical Drive

Connector Pin AssignmentsMaintenance and Service Guide A–5Table A-6RJ-11 (Modem)Pin Signal Pin Signal1 Unused 4 Unused2Tip 5Unused3 Ring 6 Unused

Page 110 - 5.7 Memory Module

A–6 Maintenance and Service GuideConnector Pin AssignmentsTable A-7S-Video-OutPin Signal Pin Signal1 S-VHS color (C) signal 5 TV-CD2 Composite video s

Page 111 - Removing the Memory Module

Maintenance and Service Guide B–1BPower Cord Set Requirements3-Conductor Power Cord SetThe wide range input feature of the notebook permits it to oper

Page 112

© Copyright 2005 Hewlett-Packard Development Company, L.P.Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. Intel, Pentiu

Page 113

1–14 Maintenance and Service GuideProduct DescriptionThe standard keyboard components of the notebook are shown below and described in Table 1-6.Stand

Page 114 - 5.9 RTC Battery

B–2 Maintenance and Service GuidePower Cord Set RequirementsGeneral RequirementsThe requirements listed below are applicable to all countries. The le

Page 115 - 5.10 Heat Sink

Power Cord Set RequirementsMaintenance and Service Guide B–3Country-Specific Requirements3-Conductor Power Cord Set RequirementsCountry/Region Accredi

Page 116 - Removing the Heat Sink

B–4 Maintenance and Service GuidePower Cord Set RequirementsKorea EK 4The Netherlands KE A 1Norway NEMKO 1People’s Republic of ChinaCCC 5Sweden SEMKO

Page 117 - Thermal Paste Locations

Maintenance and Service Guide C–1C Screw ListingThis appendix provides specification and reference information for the screws and screw locks used in

Page 118 - 5.11 Processor

C–2 Maintenance and Service GuideScrew ListingPhillips PM2.0×5.0 Screw LocationsTable C-1Phillips PM2.0×5.0 ScrewColor Qty. Length ThreadHead WidthBla

Page 119 - Removing the Processor

Screw ListingMaintenance and Service Guide C–3Phillips PM2.5×4.0 Screw LocationsTable C-2Phillips PM2.5×4.0 ScrewColor Qty. Length ThreadHead WidthBla

Page 120 - 5.12 Switch Cover

C–4 Maintenance and Service GuideScrew ListingPhillips PM2.5×7.0 Screw LocationsTable C-3Phillips PM2.5×7.0 ScrewColor Qty. Length ThreadHead WidthBla

Page 121 - 5.13 Keyboard

Screw ListingMaintenance and Service Guide C–5Phillips PM2.5×7.0 Screw LocationsTable C-3Phillips PM2.5×7.0 Screw (Continued)Color Qty. Length ThreadH

Page 122

C–6 Maintenance and Service GuideScrew ListingPhillips PM2.5×7.0 Screw LocationsTable C-3Phillips PM2.5×7.0 Screw (Continued)Color Qty. Length ThreadH

Page 123 - Releasing the Keyboard

Screw ListingMaintenance and Service Guide C–7Phillips PM2.5×7.0 Screw LocationsTable C-3Phillips PM2.5×7.0 Screw (Continued)Color Qty. Length ThreadH

Page 124 - 6. Remove the keyboard

Product DescriptionMaintenance and Service Guide 1–15Table 1-6Standard Keyboard ComponentsItem Component Function1 fn key Combines with other keys to

Page 125 - 8. Remove the switch cover 2

C–8 Maintenance and Service GuideScrew ListingPhillips PM2.5×7.0 Screw LocationsTable C-3Phillips PM2.5×7.0 Screw (Continued)Color Qty. Length ThreadH

Page 126 - 5.14 Display Assembly

Screw ListingMaintenance and Service Guide C–9Phillips PM2.5×7.0 Screw LocationsTable C-3Phillips PM2.5×7.0 Screw (Continued)Color Qty. Length ThreadH

Page 127 - Removing the Display Screws

C–10 Maintenance and Service GuideScrew ListingPhillips PM2.5×7.0 Screw LocationTable C-3Phillips PM2.5×7.0 Screw (Continued)Color Qty. Length ThreadH

Page 128

Screw ListingMaintenance and Service Guide C–11Phillips PM2.5×7.0 Screw LocationsTable C-3Phillips PM2.5×7.0 Screw (Continued)Color Qty. Length Thread

Page 129 - Removing the Display Assembly

C–12 Maintenance and Service GuideScrew ListingPhillips PM2.5×7.0 Screw LocationsTable C-3Phillips PM2.5×7.0 Screw (Continued)Color Qty. Length Thread

Page 130

Screw ListingMaintenance and Service Guide C–13Phillips PM2.5×7.0 Screw LocationsTable C-3Phillips PM2.5×7.0 Screw (Continued)Color Qty. Length Thread

Page 131

C–14 Maintenance and Service GuideScrew ListingPhillips PM2.5×7.0 Screw LocationsTable C-3Phillips PM2.5×7.0 Screw (Continued)Color Qty. Length Thread

Page 132 - Spare Part Number Information

Screw ListingMaintenance and Service Guide C–15Phillips PM2.5×5.0 Screw LocationsTable C-4Phillips PM2.5×5.0 ScrewColor Qty. Length ThreadHead WidthSi

Page 133

C–16 Maintenance and Service GuideScrew ListingPhillips PM2.5×5.0 Screw LocationsTable C-4Phillips PM2.5×5.0 ScrewColor Qty. Length ThreadHead WidthSi

Page 134

Screw ListingMaintenance and Service Guide C–17Phillips PM2.0×12.0 Spring-Loaded Screw LocationsTable C-5Phillips PM2.0×12.0 Spring-Loaded ScrewColor

Page 135 - HP Pavilion dv4000 Models

1–16 Maintenance and Service GuideProduct DescriptionThe top components on HP Pavilion dv4000 models are shown below and described in Table 1-7.Top Co

Page 136

C–18 Maintenance and Service GuideScrew ListingPhillips PM2.0×2.0 Screw LocationsTable C-6Black Phillips PM2.0×2.0 ScrewColor Qty. Length ThreadHead W

Page 137

Screw ListingMaintenance and Service Guide C–19Phillips PM2.0×2.0 Screw LocationsTable C-7Silver Phillips PM2.0×2.0 ScrewColor Qty. Length ThreadHead

Page 138

C–20 Maintenance and Service GuideScrew ListingPhillips PM2.0×4.0 Screw LocationsTable C-8Phillips PM2.0×4.0 ScrewColor Qty. Length ThreadHead WidthBl

Page 139

Screw ListingMaintenance and Service Guide C–21Phillips PM2.0×4.0 Screw LocationsTable C-8Phillips PM2.0×4.0 Screw (Continued)Color Qty. Length Thread

Page 140

C–22 Maintenance and Service GuideScrew ListingPhillips PM2.0×4.0 Screw LocationsTable C-8Phillips PM2.0×4.0 Screw (Continued)Color Qty. Length Thread

Page 141 - Presario V4000 Models

Screw ListingMaintenance and Service Guide C–23Phillips PM2.0×4.0 Screw LocationsTable C-8Phillips PM2.0×4.0 Screw (Continued)Color Qty. Length Thread

Page 142 - 5.15 Top Cover

C–24 Maintenance and Service GuideScrew ListingPhillips PM2.0×4.0 Screw LocationTable C-8Phillips PM2.0×4.0 Screw (Continued)Color Qty. Length ThreadH

Page 143 - 3. Remove the following:

Screw ListingMaintenance and Service Guide C–25Phillips PM2.0×4.0 Screw LocationsTable C-8Phillips PM2.0×4.0 Screw (Continued)Color Qty. Length Thread

Page 144

C–26 Maintenance and Service GuideScrew ListingPhillips PM2.0×4.0 Screw LocationsTable C-8Phillips PM2.0×4.0 Screw (Continued)Color Qty. Length Thread

Page 145

Screw ListingMaintenance and Service Guide C–27Phillips PM2.0×4.0 Screw LocationsTable C-8Phillips PM2.0×4.0 Screw (Continued)Color Qty. Length Thread

Page 146 - 5.16 Base Enclosure

Product DescriptionMaintenance and Service Guide 1–173 Quick Launch buttons (select models only)Launch default multimedia, digital imaging, or music a

Page 147 - Compaq Presario V4000 Models

C–28 Maintenance and Service GuideScrew ListingPhillips PM2.0×4.0 Screw LocationsTable C-8Phillips PM2.0×4.0 Screw (Continued)Color Qty. Length Thread

Page 148

Screw ListingMaintenance and Service Guide C–29Phillips PM2.0×16.0 Screw LocationsTable C-9Phillips PM2.0×16.0 ScrewColor Qty. Length ThreadHead Width

Page 149

C–30 Maintenance and Service GuideScrew ListingPhillips PM2.5×8.0 Screw LocationsTable C-9Phillips PM2.5×8.0 ScrewColor Qty. Length ThreadHead WidthSi

Page 150 - 5.17 Modem Board

Screw ListingMaintenance and Service Guide C–31Phillips PM1.5×4.0 Screw LocationsTable C-10Phillips PM1.5×4.0 ScrewColor Qty. Length ThreadHead WidthS

Page 151 - Removing the Modem Board

Maintenance and Service Guide D–1DDisplay Component RecyclingÅWARNING: The backlight contains mercury. Caution should be exercised when removing and h

Page 152 - 5.18 System Board

D–2 Maintenance and Service GuideDisplay Component RecyclingThis appendix provides disassembly instructions for the display assembly. The display asse

Page 153

Display Component RecyclingMaintenance and Service Guide D–3Perform the following steps to disassemble the display assembly:1. Remove all screw covers

Page 154

D–4 Maintenance and Service GuideDisplay Component Recycling2. Lift up and out on the left and right inside edges 1 and the top and bottom inside edge

Page 155

Display Component RecyclingMaintenance and Service Guide D–54. Disconnect all display panel cables 1 from the display inverter and remove the inverter

Page 156

D–6 Maintenance and Service GuideDisplay Component Recycling5. Remove all screws 1 that secure the display panel assemby to the display enclosure.6. R

Page 157 - USB board frame

1–18 Maintenance and Service GuideProduct DescriptionThe top components on Compaq Presario V4000 models are shown below and described in Table 1-8.Top

Page 158

Display Component RecyclingMaintenance and Service Guide D–77. Turn the display panel assembly upside down.8. Remove all screws that secure the displa

Page 159

D–8 Maintenance and Service GuideDisplay Component Recycling9. Use a sharp-edged tool to cut the tape 1 that secures the sides of the display panel to

Page 160

Display Component RecyclingMaintenance and Service Guide D–911. Remove the screws 1 that secure the backlight cover to the display panel.12. Lift the

Page 161

D–10 Maintenance and Service GuideDisplay Component Recycling14. Turn the display panel right-side up.15. Remove the backlight cables 1 from the clip

Page 162

Display Component RecyclingMaintenance and Service Guide D–1116. Turn the display panel upside down.17. Remove the backlight frame from the display pa

Page 163

D–12 Maintenance and Service GuideDisplay Component RecyclingÅWARNING: The backlight contains mercury. Caution should be exercised when removing and h

Page 164

Display Component RecyclingMaintenance and Service Guide D–1319. Disconnect the display cable 1 from the LCD panel.20. Remove the screws 2 that secure

Page 165

D–14 Maintenance and Service GuideDisplay Component Recycling23. Remove the LCD panel.Removing the LCD Panel

Page 166 - 5.19 Fan Assembly

Maintenance and Service Guide Index–1Index1394 port 1–11, 1–13Aarrow keys 1–15audio board cable 3–17audio troubleshooting 2–23audio-in jacklocation 1–

Page 167 - 7. Remove the fan 2

Index–2 Maintenance and Service GuideIndexexternal monitor A–3RJ-11 A–5RJ-45 A–4S-Video-out A–6Universal Serial Bus (USB) A–2connectors, service consi

Page 168 - 5.20 Speakers

Product DescriptionMaintenance and Service Guide 1–19Table 1-8Top Components, Compaq Presario V4000 ModelsItem Component Function1 Wireless button (se

Page 169 - Removing the Speakers

IndexMaintenance and Service Guide Index–3removal 5–12spare part number 3–11, 3–19, 3–28, 3–29, 5–12specifications 6–10DVD-ROM driveOS loading problem

Page 170 - 5.21 USB Board

Index–4 Maintenance and Service GuideIndexheadset, spare part number 3–21, 3–22heat sinkremoval 5–19spare part number 3–7, 3–26, 5–19II/O address spec

Page 171

IndexMaintenance and Service Guide Index–5Nnetwork jacklocation 1–10, 1–12pin assignments A–4network, troubleshooting 2–28nonfunctioning device, troub

Page 172 - Removing the USB Board

Index–6 Maintenance and Service GuideIndexRTC batteryremoval 5–18spare part number 3–11, 3–26, 5–18rubber feetspare part numbers 3–9SScrew Kitcontents

Page 173 - 5.22 Bluetooth Board

IndexMaintenance and Service Guide Index–7TouchPad cable, spare part number 3–5, 3–22transporting precautions 4–5troubleshootingaudio 2–23Computer Set

Page 174 - Removing the Bluetooth Board

1–20 Maintenance and Service GuideProduct DescriptionThe HP Pavilion dv4000 notebook TouchPad components are shown below and described in Table 1-9.To

Page 175 - Specifications

Product DescriptionMaintenance and Service Guide 1–21The Compaq Presario V4000 notebook TouchPad components are shown below and described in Table 1-1

Page 176

1–22 Maintenance and Service GuideProduct DescriptionThe external components on the bottom of the notebook are shown below and described in Table 1-11

Page 177 - 15.4-inch, WXGA, TFT Display

Product DescriptionMaintenance and Service Guide 1–234 Optical drive Supports an optical disc, such as a CD or DVD.5 Labels area Contains the serial n

Page 178 - Hard Drives

Maintenance and Service Guide iiiContents1 Product Description1.1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–21

Page 179

1–24 Maintenance and Service GuideProduct Description1.5 Design OverviewThis section presents a design overview of key parts and features of the noteb

Page 180 - Table 6-4

Maintenance and Service Guide 2–12TroubleshootingÅWARNING: Only authorized technicians trained by HP should repair this equipment. All troubleshooting

Page 181 - DVD/CD-RW Combo Drive

2–2 Maintenance and Service GuideTroubleshootingAccessing Computer SetupThe information and settings in Computer Setup are accessed from the File, Sec

Page 182 - DVD-ROM Drive

TroubleshootingMaintenance and Service Guide 2–34. To confirm the restoration, press f10.5. Select File > Save changes and exit, and then follow th

Page 183

2–4 Maintenance and Service GuideTroubleshootingSelecting from the Security MenuTable 2-2Security MenuSelect To Do ThisAdministrator password Enter, c

Page 184 - RW and CD-RW Combo Drive

TroubleshootingMaintenance and Service Guide 2–5Selecting from the Tools MenuTable 2-3Tools MenuSelect To Do ThisHDD Self Test options Run a quick or

Page 185

2–6 Maintenance and Service GuideTroubleshootingSelecting from the Advanced MenuTable 2-4Advanced MenuSelect To Do ThisLanguage (or press f2) Change t

Page 186 - System DMA

TroubleshootingMaintenance and Service Guide 2–72.2 Troubleshooting FlowchartsTable 2-5Troubleshooting Flowcharts OverviewFlowchart Description2.1 “Fl

Page 187 - System Interrupts

2–8 Maintenance and Service GuideTroubleshootingFlowchart Description2.14 “Flowchart 2.14—No OS Loading, Optical Drive”2.15 “Flowchart 2.15—No Audio,

Page 188

TroubleshootingMaintenance and Service Guide 2–9Flowchart 2.1—Initial TroubleshootingConnectingto networkor modem?Begintroubleshooting.Is therepower?I

Page 189 - System I/O Addresses

iv Maintenance and Service GuideContents3 Illustrated Parts Catalog3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . 3–13.2 Not

Page 190

2–10 Maintenance and Service GuideTroubleshootingFlowchart 2.2—No Power, Part 11. Reseat the power cables in the docking device and at the AC outlet.2

Page 191

TroubleshootingMaintenance and Service Guide 2–11Flowchart 2.3—No Power, Part 2Continued from“Flowchart 2.2—No Power, Part 1.”Visually check fordebris

Page 192 - System Memory Map

2–12 Maintenance and Service GuideTroubleshootingFlowchart 2.4—No Power, Part 3Continued from“Flowchart 2.3—No Power, Part 2.”Reseat AC adapterin note

Page 193 - Connector Pin Assignments

TroubleshootingMaintenance and Service Guide 2–13Flowchart 2.5—No Power, Part 4YNContinued from“Flowchart 2.4—No Power, Part 3.”Reseat loosecomponents

Page 194 - Universal Serial Bus

2–14 Maintenance and Service GuideTroubleshootingFlowchart 2.6—No Video, Part 1ANStand-aloneor docking device?No video.Replace the following one at a

Page 195 - External Monitor

TroubleshootingMaintenance and Service Guide 2–15Flowchart 2.7—No Video, Part 2YNContinued from“Flowchart 2.6—No Video, Part 1.”DoneAdjust externalmon

Page 196 - RJ-45 (Network)

2–16 Maintenance and Service GuideTroubleshootingFlowchart 2.8—Nonfunctioning Docking Device(if applicable)YNReseat power cord in docking device andpo

Page 197 - RJ-11 (Modem)

TroubleshootingMaintenance and Service Guide 2–17Flowchart 2.9—No Operating System (OS) LoadingNo OS loading from hard drive,go to “Flowchart 2.10—No

Page 198 - S-Video-Out

2–18 Maintenance and Service GuideTroubleshootingFlowchart 2.10—No OS Loading, Hard Drive, Part 1Go to“Flowchart 2.17—Nonfunctioning Device.”YDoneNOS

Page 199 - Power Cord Set Requirements

TroubleshootingMaintenance and Service Guide 2–19Flowchart 2.11—No OS Loading, Hard Drive, Part 2Load OS using Operating System disc (if applicable).C

Page 200 - General Requirements

ContentsMaintenance and Service Guide v5 Removal and Replacement Procedures5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Page 201 - Country-Specific Requirements

2–20 Maintenance and Service GuideTroubleshootingFlowchart 2.12—No OS Loading, Hard Drive, Part 3YSystemfiles on harddrive?Continued from“Flowchart 2.

Page 202

TroubleshootingMaintenance and Service Guide 2–21Flowchart 2.13—No OS Loading, Diskette DriveReplace the following components individually, retesting

Page 203 - Screw Listing

2–22 Maintenance and Service GuideTroubleshootingFlowchart 2.14—No OS Loading, Optical DriveYDoneNBootabledisc indrive?Discin drive?No OSloading fromC

Page 204 - Phillips PM2.0×5.0 Screw

TroubleshootingMaintenance and Service Guide 2–23Flowchart 2.15—No Audio, Part 1No audio.NNotebook indocking device(if applicable)?Internalaudio?Audio

Page 205 - Phillips PM2.5×4.0 Screw

2–24 Maintenance and Service GuideTroubleshootingFlowchart 2.16—No Audio, Part 2YNContinued from “Flowchart 2.15—No Audio, Part 1.”Reloadaudio drivers

Page 206 - Phillips PM2.5×7.0 Screw

TroubleshootingMaintenance and Service Guide 2–25Flowchart 2.17—Nonfunctioning DeviceDoneAny physicaldevice detected?YNUnplug the nonfunctioning devic

Page 207 - (Continued)

2–26 Maintenance and Service GuideTroubleshootingFlowchart 2.18—Nonfunctioning KeyboardYNKeyboardoperatingproperly?Keyboardnot operating properly.Exte

Page 208

TroubleshootingMaintenance and Service Guide 2–27Flowchart 2.19—Nonfunctioning Pointing DeviceYNPointing devicenot operatingproperly.Externaldevicewor

Page 209

2–28 Maintenance and Service GuideTroubleshootingFlowchart 2.20—No Network/Modem ConnectionYDisconnect allpower fromthe notebookand open.No networkor

Page 210

Maintenance and Service Guide 3–13Illustrated Parts CatalogThis chapter provides an illustrated parts breakdown and a reference for spare part numbers

Page 211

vi Maintenance and Service GuideContents6 SpecificationsA Connector Pin AssignmentsB Power Cord Set RequirementsC Screw ListingD Display Component Re

Page 212

3–2 Maintenance and Service GuideIllustrated Parts Catalog3.2 Notebook Major ComponentsNotebook Major Components, HP Pavilion dv4000

Page 213

Illustrated Parts CatalogMaintenance and Service Guide 3–3Table 3-1Spare Parts: Notebook Major ComponentsItem DescriptionSpare Part Number1 Display as

Page 214

3–4 Maintenance and Service GuideIllustrated Parts CatalogNotebook Major Components, Compaq Presario V4000

Page 215

Illustrated Parts CatalogMaintenance and Service Guide 3–5Table 3-1Spare Parts: Notebook Major Components (Continued)Item DescriptionSpare Part Number

Page 216

3–6 Maintenance and Service GuideIllustrated Parts CatalogNotebook Major Components, HP Pavilion dv4000

Page 217 - Phillips PM2.5×5.0 Screw

Illustrated Parts CatalogMaintenance and Service Guide 3–7Table 3-1Spare Parts: Notebook Major Components (Continued)Item DescriptionSpare Part Number

Page 218

3–8 Maintenance and Service GuideIllustrated Parts CatalogNotebook Major Components, Compaq Presario V4000

Page 219 - Table C-5

Illustrated Parts CatalogMaintenance and Service Guide 3–9Table 3-1Spare Parts: Notebook Major Components (Continued)Item DescriptionSpare Part Number

Page 220 - Table C-6

3–10 Maintenance and Service GuideIllustrated Parts CatalogNotebook Major Components, HP Pavilion dv4000

Page 221 - Table C-7

Illustrated Parts CatalogMaintenance and Service Guide 3–11Table 3-1Spare Parts: Notebook Major Components (Continued)Item DescriptionSpare Part Numbe

Page 222 - Phillips PM2.0×4.0 Screw

Maintenance and Service Guide 1–11Product DescriptionThe HP Pavilion dv4000 Notebook PC 1 and Compaq Presario V4000 Notebook PC 2 offer advanced modul

Page 223

3–12 Maintenance and Service GuideIllustrated Parts Catalog3.3 Display Assembly SubcomponentsHP Pavilion dv4000 Models

Page 224

Illustrated Parts CatalogMaintenance and Service Guide 3–13Table 3-2HP Pavilion dv4000Display Assembly SubcomponentSpare Part Number InformationItem D

Page 225

3–14 Maintenance and Service GuideIllustrated Parts Catalog3.4 Display Assembly SubcomponentsCompaq Presario V4000 Models

Page 226

Illustrated Parts CatalogMaintenance and Service Guide 3–15Table 3-3Compaq Presario V4000 ModelsDisplay Assembly SubcomponentSpare Part Number Informa

Page 227

3–16 Maintenance and Service GuideIllustrated Parts Catalog3.5 Miscellaneous Doors/Covers KitTable 3-4Spare Part Numbers 383469-001(for use with HP Pa

Page 228

Illustrated Parts CatalogMaintenance and Service Guide 3–173.6 Miscellaneous Cable KitTable 3-5Spare Part Number 383468-001Item Description1 Modem cab

Page 229

3–18 Maintenance and Service GuideIllustrated Parts Catalog3.7 Mass Storage Devices

Page 230

Illustrated Parts CatalogMaintenance and Service Guide 3–19Table 3-6Spare Part Number InformationItem DescriptionSpare Part Number1 Hard drives (inclu

Page 231 - Phillips PM2.0×16.0 Screw

3–20 Maintenance and Service GuideIllustrated Parts Catalog3.8 Miscellaneous (Not Illustrated)Table 3-7Spare Part InformationDescriptionSpare Part Num

Page 232 - Phillips PM2.5×8.0 Screw

Illustrated Parts CatalogMaintenance and Service Guide 3–21Screw Kits (include the following screws; refer to Appendix C, “Screw Listing,” for more in

Page 233 - Phillips PM1.5×4.0 Screw

1–2 Maintenance and Service GuideProduct Description1.1 Features Intel Pentium M 2.00-, 1.73-, 1.60-, or 1.50-GHz processors, or Intel Celeron M 1.50

Page 234 - Display Component Recycling

3–22 Maintenance and Service GuideIllustrated Parts Catalog3.9 Sequential Part Number ListingTable 3-8Sequential Part Number ListingSpare Part Number

Page 235

Illustrated Parts CatalogMaintenance and Service Guide 3–23383477-001 15.4-inch, WXGA, TFT display assembly with BrightView for use with HP Pavilion d

Page 236

3–24 Maintenance and Service GuideIllustrated Parts Catalog383493-001 6-cell, 4.4-AHr battery pack for use with HP Pavilion dv4000 models383494-001 65

Page 237 - Removing the Display Bezel

Illustrated Parts CatalogMaintenance and Service Guide 3–25383495-171 Keyboard for use with HP Pavilion dv4000 models in Saudi Arabia383495-181 Keyboa

Page 238 - Removing the Display Inverter

3–26 Maintenance and Service GuideIllustrated Parts Catalog383496-AA1 Power cord for use in People’s Republic of China383496-AD1 Power cord for use in

Page 239

Illustrated Parts CatalogMaintenance and Service Guide 3–27384635-031 Keyboard for use with Compaq Presario V4000 models in the United Kingdom384635-0

Page 240

3–28 Maintenance and Service GuideIllustrated Parts Catalog385740-001 Screw Kit for use with defeatured HP Pavilion dv4000 models385741-001 Screw Kit

Page 241 - Removing the Display Frame

Illustrated Parts CatalogMaintenance and Service Guide 3–29396699-001 Intel Pentium M 2.00-GHz processor (includes thermal paste)396700-001 Intel Pent

Page 242 - Removing the Backlight Cover

3–30 Maintenance and Service GuideIllustrated Parts Catalog403918-001 Display Panel Kit (includes display inverter and display cable)403919-001 Displa

Page 243

Maintenance and Service Guide 4–14Removal and ReplacementPreliminariesThis chapter provides essential information for proper and safe removal and repl

Page 244 - Removing the Backlight Frame

Product DescriptionMaintenance and Service Guide 1–3✎Numerous references are made throughout this Maintenance and Service Guide to “full-featured” and

Page 245 - Removing the Backlight

4–2 Maintenance and Service GuideRemoval and Replacement Preliminaries4.2 Service ConsiderationsThe following sections include some of the considerati

Page 246 - Releasing the LCD Panel

Removal and Replacement PreliminariesMaintenance and Service Guide 4–34.3 Preventing Damage to Removable DrivesRemovable drives are fragile components

Page 247 - 23. Remove the LCD panel

4–4 Maintenance and Service GuideRemoval and Replacement Preliminaries4.4 Preventing Electrostatic DamageMany electronic components are sensitive to e

Page 248

Removal and Replacement PreliminariesMaintenance and Service Guide 4–54.5 Packaging and Transporting PrecautionsUse the following grounding precaution

Page 249

4–6 Maintenance and Service GuideRemoval and Replacement Preliminaries4.6 Workstation PrecautionsUse the following grounding precautions at workstatio

Page 250

Removal and Replacement PreliminariesMaintenance and Service Guide 4–74.7 Grounding Equipment and MethodsGrounding equipment must include either a wri

Page 251

4–8 Maintenance and Service GuideRemoval and Replacement PreliminariesTable 4-1 shows how humidity affects the electrostatic voltage levels generated

Page 252

Maintenance and Service Guide 5–15Removal and ReplacementProceduresThis chapter provides removal and replacement procedures.There are as many as 102 s

Page 253

5–2 Maintenance and Service GuideRemoval and Replacement Procedures5.2 Disassembly Sequence ChartUse the chart below to determine the section number t

Page 254

Removal and Replacement ProceduresMaintenance and Service Guide 5–3Section Description # of Screws Removed5.10 Heat sink 1 loosened to remove the ther

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