Maintenance and Service GuideHP Pavilion dv4000 Notebook PC Compaq Presario V4000 Notebook PCDocument Part Number: 377367-002August 2005This guide is
1–4 Maintenance and Service GuideProduct Description1.2 Resetting the NotebookIf the notebook you are servicing has an unknown password, follow these
5–4 Maintenance and Service GuideRemoval and Replacement Procedures5.3 Preparing the Notebook for DisassemblyBefore you begin any removal or installat
Removal and Replacement ProceduresMaintenance and Service Guide 5–5b. Slide and hold the battery release latch 1 to the left. (The front edge of the b
5–6 Maintenance and Service GuideRemoval and Replacement Procedures5.4 Hard Drive1. Prepare the notebook for disassembly (Section 5.3).Hard Drive Spar
Removal and Replacement ProceduresMaintenance and Service Guide 5–72. Loosen the 2 Phillips PM2.0×5.0 screws 1 that secure the hard drive cover to the
5–8 Maintenance and Service GuideRemoval and Replacement Procedures5. Use the tab 1 on the right side of the hard drive to pull the hard drive to the
Removal and Replacement ProceduresMaintenance and Service Guide 5–97. Remove the 4 Phillips PM2.5×4.0 screws 1 that secure the hard drive frame to the
5–10 Maintenance and Service GuideRemoval and Replacement Procedures5.5 Notebook FeetThe notebook feet are adhesive-backed rubber pads. The feet are i
Removal and Replacement ProceduresMaintenance and Service Guide 5–11Replacing the Notebook Feet, Compaq Presario V4000
5–12 Maintenance and Service GuideRemoval and Replacement Procedures5.6 Optical Drive1. Prepare the notebook for disassembly (Section 5.3).2. Remove t
Removal and Replacement ProceduresMaintenance and Service Guide 5–133. Remove the Phillips PM2.5×7.0 screw 1 that secures the optical drive to the not
Product DescriptionMaintenance and Service Guide 1–51.4 External ComponentsThe external components on the front of the notebook are shown below and de
5–14 Maintenance and Service GuideRemoval and Replacement Procedures5.7 Memory Module1. Prepare the notebook for disassembly (refer to Section 5.3).2.
Removal and Replacement ProceduresMaintenance and Service Guide 5–155. Spread the retaining tabs 1 on each side of the memory module socket to release
5–16 Maintenance and Service GuideRemoval and Replacement Procedures5.8 Mini PCI Communications Card1. Prepare the notebook for disassembly (Section 5
Removal and Replacement ProceduresMaintenance and Service Guide 5–173. Disconnect the auxiliary and main antenna cables 1 from the Mini PCI communicat
5–18 Maintenance and Service GuideRemoval and Replacement Procedures5.9 RTC Battery1. Prepare the notebook for disassembly (Section 5.3).2. Remove the
Removal and Replacement ProceduresMaintenance and Service Guide 5–195.10 Heat Sink1. Prepare the notebook for disassembly (Section 5.3).2. Remove the
5–20 Maintenance and Service GuideRemoval and Replacement Procedures✎The following screws should be removed and installed in the 1, 2, 3, 4 sequence s
Removal and Replacement ProceduresMaintenance and Service Guide 5–21✎The thermal paste should be thoroughly cleaned from the surfaces of the heat sink
5–22 Maintenance and Service GuideRemoval and Replacement Procedures5.11 Processor1. Prepare the notebook for disassembly (Section 5.3).2. Remove the
Removal and Replacement ProceduresMaintenance and Service Guide 5–233. Use a flat-blade screw driver to turn the processor locking screw one-quarter t
1–6 Maintenance and Service GuideProduct DescriptionThe external components on the right side of the HP Pavilion dv4000 are shown below and described
5–24 Maintenance and Service GuideRemoval and Replacement Procedures5.12 Switch Cover1. Prepare the notebook for disassembly (Section 5.3).✎Steps 2 an
Removal and Replacement ProceduresMaintenance and Service Guide 5–254. Turn the notebook right-side up with the front toward you.5. Open the notebook
5–26 Maintenance and Service GuideRemoval and Replacement ProceduresKeyboard Spare Part Number InformationFor use with HP Pavilion dv4000 models:Belgi
Removal and Replacement ProceduresMaintenance and Service Guide 5–271. Prepare the notebook for disassembly (Section 5.3).2. Release the switch cover
5–28 Maintenance and Service GuideRemoval and Replacement Procedures5. Release the ZIF connector 1 to which the keyboard cable is connected and discon
Removal and Replacement ProceduresMaintenance and Service Guide 5–297. Disconnect the LED board cable 1 from the system board.8. Remove the switch cov
5–30 Maintenance and Service GuideRemoval and Replacement Procedures5.14 Display Assembly1. Prepare the notebook for disassembly (Section 5.3).2. Remo
Removal and Replacement ProceduresMaintenance and Service Guide 5–315. Disconnect the wireless antenna cables from the Mini PCI communications card 1.
5–32 Maintenance and Service GuideRemoval and Replacement Procedures8. Turn the notebook right-side up with the front toward you.9. Open the display a
Removal and Replacement ProceduresMaintenance and Service Guide 5–33ÄCAUTION: Support the display assembly when removing the following screws. Failure
Product DescriptionMaintenance and Service Guide 1–7Table 1-2Right-Side Components, HP Pavilion dv4000Item Component Function1 Optical drive Supports
5–34 Maintenance and Service GuideRemoval and Replacement Procedures14. Remove the 6 rubber screw covers 1 and 2 and six PM2.5×7.0 screws 3 that secur
Removal and Replacement ProceduresMaintenance and Service Guide 5–3515. Flex the inside edges of the left and right sides 1 of the display bezel and t
5–36 Maintenance and Service GuideRemoval and Replacement Procedures17. Remove the Phillips PM2.5×5.0 screws 1 that secure each display release hook t
Removal and Replacement ProceduresMaintenance and Service Guide 5–3719. Remove the 3 Phillips PM2.5×7.0 screws 1 that secure each display hinge to the
5–38 Maintenance and Service GuideRemoval and Replacement Procedures21. Remove the 6 Phillips PM2.5×5.0 screws 1 that secure the display panel to the
Removal and Replacement ProceduresMaintenance and Service Guide 5–3923. Release the retention tabs 1 built in to the display enclosure shield that sec
5–40 Maintenance and Service GuideRemoval and Replacement Procedures26. Remove the 6 rubber screw covers 1 and 2 and six PM2.5×7.0 screws 3 that secur
Removal and Replacement ProceduresMaintenance and Service Guide 5–4127. Flex the inside edges of the left and right sides 1 of the display bezel and t
5–42 Maintenance and Service GuideRemoval and Replacement Procedures29. Remove the 2 Phillips PM2.5×5.0 screws 1 that secure the display release loop
Removal and Replacement ProceduresMaintenance and Service Guide 5–4331. Remove the display hinge covers 1.32. Remove the 3 Phillips PM2.5×7.0 screws 2
1–8 Maintenance and Service GuideProduct DescriptionThe external components on the right side of the Compaq Presario V4000 are shown below and describ
5–44 Maintenance and Service GuideRemoval and Replacement Procedures34. Remove the 6 Phillips PM2.5×5.0 screws 1 that secure the display panel to the
Removal and Replacement ProceduresMaintenance and Service Guide 5–4536. Release the retention tabs 1 built in to the display enclosure shield that sec
5–46 Maintenance and Service GuideRemoval and Replacement Procedures5.15 Top Cover✎The top cover removal procedures in this section apply to HP Pavili
Removal and Replacement ProceduresMaintenance and Service Guide 5–473. Remove the following:1 Eleven Phillips PM2.5×7.0 screws2 Two Phillips PM2.0×4.0
5–48 Maintenance and Service GuideRemoval and Replacement Procedures4. Turn the notebook right side up with the front toward you.5. Release the ZIF co
Removal and Replacement ProceduresMaintenance and Service Guide 5–497. Swing the rear edge of the top cover up and forward 1 until it rests at an angl
5–50 Maintenance and Service GuideRemoval and Replacement Procedures5.16 Base Enclosure✎The base enclosure removal procedures in this section apply to
Removal and Replacement ProceduresMaintenance and Service Guide 5–513. Remove the following screws:1 One Phillips PM2.5×7.0 screw2 Two Phillips PM2.0×
5–52 Maintenance and Service GuideRemoval and Replacement Procedures4. Turn the notebook upside down with the front toward you.5. Remove the following
Removal and Replacement ProceduresMaintenance and Service Guide 5–537. Lift the left and right rear corners 1 of the base enclosure until the rear edg
Product DescriptionMaintenance and Service Guide 1–9Table 1-3Right-Side Components, Compaq Presario V4000Item Component Function1 Optical drive Suppor
5–54 Maintenance and Service GuideRemoval and Replacement Procedures5.17 Modem Board✎The modem board cannot be removed from Compaq Presario V4000 mode
Removal and Replacement ProceduresMaintenance and Service Guide 5–552. Remove the 2 Phillips PM2.0×4.0 screws 1 that secure the modem board to the sys
5–56 Maintenance and Service GuideRemoval and Replacement Procedures5.18 System Board✎When replacing the system board, ensure that the following compo
Removal and Replacement ProceduresMaintenance and Service Guide 5–57d. Switch cover (Section 5.12)e. Keyboard (Section 5.13)f. Display assembly (Secti
5–58 Maintenance and Service GuideRemoval and Replacement Procedures✎Steps 4 through 18 apply to HP Pavilion dv4000 models. See steps 19 through 24 in
Removal and Replacement ProceduresMaintenance and Service Guide 5–596. Slide the system board shield forward 1 and to the right 2 until the tabs 3 on
5–60 Maintenance and Service GuideRemoval and Replacement Procedures7. Lift up on the left side of the USB board frame 1.8. Press down on the right si
Removal and Replacement ProceduresMaintenance and Service Guide 5–619. Slide the system board shield to the left 1 until it clears the USB board frame
5–62 Maintenance and Service GuideRemoval and Replacement Procedures✎Steps 11 through 18 provide instructions for removing the USB board and frame on
Removal and Replacement ProceduresMaintenance and Service Guide 5–6312. Lift the left side of the USB board and frame 1 until it rests at an angle.13.
1–10 Maintenance and Service GuideProduct DescriptionThe external components on the left side of the HP Pavilion dv4000 are shown below and described
5–64 Maintenance and Service GuideRemoval and Replacement Procedures14. Remove the 2 Phillips PM2.5×8.0 round head screws 1 and the Phillips PM2.0×4.0
Removal and Replacement ProceduresMaintenance and Service Guide 5–6515. Lift the left side of the USB board 1 until it rests at an angle.16. Slide the
5–66 Maintenance and Service GuideRemoval and Replacement Procedures17. Use the hard drive connector 1 to lift the right side of the system board 2 un
Removal and Replacement ProceduresMaintenance and Service Guide 5–67✎Steps 19 through 24 apply to Compaq Presario V4000 models.19. Turn the top cover
5–68 Maintenance and Service GuideRemoval and Replacement Procedures21. Release the ZIF connector to which the TouchPad cable is attached and disconne
Removal and Replacement ProceduresMaintenance and Service Guide 5–6923. Turn the top cover upside down with the front toward you.24. Remove the 2 Phil
5–70 Maintenance and Service GuideRemoval and Replacement Procedures5.19 Fan Assembly✎The fan assembly is included in the heat sink assembly spare par
Removal and Replacement ProceduresMaintenance and Service Guide 5–716. Remove the 3 Phillips PM2.0×4.0 screws 1 that secure the fan to the fan assembl
5–72 Maintenance and Service GuideRemoval and Replacement Procedures5.20 Speakers1. Prepare the notebook for disassembly (Section 5.3) and remove the
Removal and Replacement ProceduresMaintenance and Service Guide 5–732. Remove the 3 Phillips PM2.0×4.0 screws 1 that secure the left and right speaker
Product DescriptionMaintenance and Service Guide 1–116 1394 port (4-pin; full-featured models only)Connects an optional 1394a device such as a scanner
5–74 Maintenance and Service GuideRemoval and Replacement Procedures5.21 USB Board✎This section applies to Compaq Presario V4000 models. Refer to step
Removal and Replacement ProceduresMaintenance and Service Guide 5–753. Remove the 3 Phillips PM2.0×4.0 screws 1 that secure the USB board and frame to
5–76 Maintenance and Service GuideRemoval and Replacement Procedures7. Remove the Phillips PM2.0×4.0 screw 1 that secures the USB board to the frame.8
Removal and Replacement ProceduresMaintenance and Service Guide 5–775.22 Bluetooth Board1. Prepare the notebook for disassembly (Section 5.3) and remo
5–78 Maintenance and Service GuideRemoval and Replacement Procedures2. Remove the 2 Phillips PM1.5×4.0 screws 1 that secure the Bluetooth board to the
Maintenance and Service Guide 6–16SpecificationsThis chapter provides physical and performance specifications.Table 6-1NotebookDimensions Metric U.S.H
6–2 Maintenance and Service GuideSpecificationsRelative humidity (noncondensing)OperatingNonoperating10% to 90%5% to 95%10% to 90%5% to 95%Maximum alt
SpecificationsMaintenance and Service Guide 6–3Table 6-215.4-inch, WXGA, TFT DisplayDimensionsHeightWidthDiagonal20.9 cm33.1 cm39.1 cm8.1 in13.0 in15.
6–4 Maintenance and Service GuideSpecificationsTable 6-3Hard Drives100-GB* 80-GB* 80-GB*DimensionsHeightWidthWeight9.5 mm70 mm102 g9.5 mm70 mm99 g9.5
SpecificationsMaintenance and Service Guide 6–560-GB* 60-GB* 40-GB*DimensionsHeightWidthWeight9.5 mm70 mm102 g9.5 mm70 mm99 g9.5 mm70 mm99 gInterface
1–12 Maintenance and Service GuideProduct DescriptionThe external components on the left side of the Compaq Presario V4000 are shown below and describ
6–6 Maintenance and Service GuideSpecificationsTable 6-4Primary 6-cell, Li-Ion Battery PackDimensionsHeightWidthDepthWeight2.00 cm9.40 cm13.40 cm0.34
SpecificationsMaintenance and Service Guide 6–7Table 6-5DVD/CD-RW Combo DriveApplicable disc Read:DVD-R, DVD-RW, DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18
6–8 Maintenance and Service GuideSpecificationsTable 6-6DVD-ROM DriveApplicable disc DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18)CD-ROM (Mode 1 and 2)CD Dig
SpecificationsMaintenance and Service Guide 6–9Access time CD media DVD mediaRandomFull stroke< 100 ms< 175 ms< 125 ms< 225 msAudio output
6–10 Maintenance and Service GuideSpecificationsTable 6-7DVD±RW and CD-RW Combo DriveApplicable disc Read:DVD-R, DVD-RW, DVD-ROM (DVD-5, DVD-9, DVD-10
SpecificationsMaintenance and Service Guide 6–11Access time CD DVDRandomFull stroke< 175 ms< 285 ms< 230 ms< 335 msAudio output levelAudio
6–12 Maintenance and Service GuideSpecificationsTable 6-8System DMAHardware DMA System FunctionDMA0 Not applicableDMA1* Not applicableDMA2* Not applic
SpecificationsMaintenance and Service Guide 6–13Table 6-9System InterruptsHardware IRQ System FunctionIRQ0 System timerIRQ1 Standard 101-/102-Key or M
6–14 Maintenance and Service GuideSpecificationsIRQ11 Intel USB EHCI controller—24CDIntel USB UHCI controller—24C4Intel USB UHCI controller—24C7Intel
SpecificationsMaintenance and Service Guide 6–15Table 6-10System I/O AddressesI/O Address (hex) System Function (shipping configuration)000 - 00F DMA
Product DescriptionMaintenance and Service Guide 1–136 1394 port (4-pin; full-featured models only)Connects an optional 1394a device such as a scanner
6–16 Maintenance and Service GuideSpecificationsI/O Address (hex) System Function (shipping configuration)0A2 - 0BF Unused0C0 - 0DF DMA controller no.
SpecificationsMaintenance and Service Guide 6–17I/O Address (hex) System Function (shipping configuration)2F0 - 2F7 Unused2F8 - 2FF Infrared port300 -
6–18 Maintenance and Service GuideSpecificationsTable 6-11System Memory MapSize Memory Address System Function640 KB 00000000-0009FFFF Base memory128
Maintenance and Service Guide A–1AConnector Pin AssignmentsTable A-1Audio-Out (Headphone)Pin Signal Pin Signal1 Audio out, left channel 3 Ground2 Audi
A–2 Maintenance and Service GuideConnector Pin AssignmentsTable A-2Audio-In (Microphone)Pin Signal Pin Signal1 Audio signal in 3 Ground2 Audio signal
Connector Pin AssignmentsMaintenance and Service Guide A–3Table A-4External MonitorPin Signal Pin Signal1 Red analog 9 +5 VDC2 Green analog 10 Ground3
A–4 Maintenance and Service GuideConnector Pin AssignmentsTable A-5RJ-45 (Network)Pin Signal Pin Signal1 Transmit + 5 Unused2 Transmit – 6 Receive –3
Connector Pin AssignmentsMaintenance and Service Guide A–5Table A-6RJ-11 (Modem)Pin Signal Pin Signal1 Unused 4 Unused2Tip 5Unused3 Ring 6 Unused
A–6 Maintenance and Service GuideConnector Pin AssignmentsTable A-7S-Video-OutPin Signal Pin Signal1 S-VHS color (C) signal 5 TV-CD2 Composite video s
Maintenance and Service Guide B–1BPower Cord Set Requirements3-Conductor Power Cord SetThe wide range input feature of the notebook permits it to oper
© Copyright 2005 Hewlett-Packard Development Company, L.P.Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. Intel, Pentiu
1–14 Maintenance and Service GuideProduct DescriptionThe standard keyboard components of the notebook are shown below and described in Table 1-6.Stand
B–2 Maintenance and Service GuidePower Cord Set RequirementsGeneral RequirementsThe requirements listed below are applicable to all countries. The le
Power Cord Set RequirementsMaintenance and Service Guide B–3Country-Specific Requirements3-Conductor Power Cord Set RequirementsCountry/Region Accredi
B–4 Maintenance and Service GuidePower Cord Set RequirementsKorea EK 4The Netherlands KE A 1Norway NEMKO 1People’s Republic of ChinaCCC 5Sweden SEMKO
Maintenance and Service Guide C–1C Screw ListingThis appendix provides specification and reference information for the screws and screw locks used in
C–2 Maintenance and Service GuideScrew ListingPhillips PM2.0×5.0 Screw LocationsTable C-1Phillips PM2.0×5.0 ScrewColor Qty. Length ThreadHead WidthBla
Screw ListingMaintenance and Service Guide C–3Phillips PM2.5×4.0 Screw LocationsTable C-2Phillips PM2.5×4.0 ScrewColor Qty. Length ThreadHead WidthBla
C–4 Maintenance and Service GuideScrew ListingPhillips PM2.5×7.0 Screw LocationsTable C-3Phillips PM2.5×7.0 ScrewColor Qty. Length ThreadHead WidthBla
Screw ListingMaintenance and Service Guide C–5Phillips PM2.5×7.0 Screw LocationsTable C-3Phillips PM2.5×7.0 Screw (Continued)Color Qty. Length ThreadH
C–6 Maintenance and Service GuideScrew ListingPhillips PM2.5×7.0 Screw LocationsTable C-3Phillips PM2.5×7.0 Screw (Continued)Color Qty. Length ThreadH
Screw ListingMaintenance and Service Guide C–7Phillips PM2.5×7.0 Screw LocationsTable C-3Phillips PM2.5×7.0 Screw (Continued)Color Qty. Length ThreadH
Product DescriptionMaintenance and Service Guide 1–15Table 1-6Standard Keyboard ComponentsItem Component Function1 fn key Combines with other keys to
C–8 Maintenance and Service GuideScrew ListingPhillips PM2.5×7.0 Screw LocationsTable C-3Phillips PM2.5×7.0 Screw (Continued)Color Qty. Length ThreadH
Screw ListingMaintenance and Service Guide C–9Phillips PM2.5×7.0 Screw LocationsTable C-3Phillips PM2.5×7.0 Screw (Continued)Color Qty. Length ThreadH
C–10 Maintenance and Service GuideScrew ListingPhillips PM2.5×7.0 Screw LocationTable C-3Phillips PM2.5×7.0 Screw (Continued)Color Qty. Length ThreadH
Screw ListingMaintenance and Service Guide C–11Phillips PM2.5×7.0 Screw LocationsTable C-3Phillips PM2.5×7.0 Screw (Continued)Color Qty. Length Thread
C–12 Maintenance and Service GuideScrew ListingPhillips PM2.5×7.0 Screw LocationsTable C-3Phillips PM2.5×7.0 Screw (Continued)Color Qty. Length Thread
Screw ListingMaintenance and Service Guide C–13Phillips PM2.5×7.0 Screw LocationsTable C-3Phillips PM2.5×7.0 Screw (Continued)Color Qty. Length Thread
C–14 Maintenance and Service GuideScrew ListingPhillips PM2.5×7.0 Screw LocationsTable C-3Phillips PM2.5×7.0 Screw (Continued)Color Qty. Length Thread
Screw ListingMaintenance and Service Guide C–15Phillips PM2.5×5.0 Screw LocationsTable C-4Phillips PM2.5×5.0 ScrewColor Qty. Length ThreadHead WidthSi
C–16 Maintenance and Service GuideScrew ListingPhillips PM2.5×5.0 Screw LocationsTable C-4Phillips PM2.5×5.0 ScrewColor Qty. Length ThreadHead WidthSi
Screw ListingMaintenance and Service Guide C–17Phillips PM2.0×12.0 Spring-Loaded Screw LocationsTable C-5Phillips PM2.0×12.0 Spring-Loaded ScrewColor
1–16 Maintenance and Service GuideProduct DescriptionThe top components on HP Pavilion dv4000 models are shown below and described in Table 1-7.Top Co
C–18 Maintenance and Service GuideScrew ListingPhillips PM2.0×2.0 Screw LocationsTable C-6Black Phillips PM2.0×2.0 ScrewColor Qty. Length ThreadHead W
Screw ListingMaintenance and Service Guide C–19Phillips PM2.0×2.0 Screw LocationsTable C-7Silver Phillips PM2.0×2.0 ScrewColor Qty. Length ThreadHead
C–20 Maintenance and Service GuideScrew ListingPhillips PM2.0×4.0 Screw LocationsTable C-8Phillips PM2.0×4.0 ScrewColor Qty. Length ThreadHead WidthBl
Screw ListingMaintenance and Service Guide C–21Phillips PM2.0×4.0 Screw LocationsTable C-8Phillips PM2.0×4.0 Screw (Continued)Color Qty. Length Thread
C–22 Maintenance and Service GuideScrew ListingPhillips PM2.0×4.0 Screw LocationsTable C-8Phillips PM2.0×4.0 Screw (Continued)Color Qty. Length Thread
Screw ListingMaintenance and Service Guide C–23Phillips PM2.0×4.0 Screw LocationsTable C-8Phillips PM2.0×4.0 Screw (Continued)Color Qty. Length Thread
C–24 Maintenance and Service GuideScrew ListingPhillips PM2.0×4.0 Screw LocationTable C-8Phillips PM2.0×4.0 Screw (Continued)Color Qty. Length ThreadH
Screw ListingMaintenance and Service Guide C–25Phillips PM2.0×4.0 Screw LocationsTable C-8Phillips PM2.0×4.0 Screw (Continued)Color Qty. Length Thread
C–26 Maintenance and Service GuideScrew ListingPhillips PM2.0×4.0 Screw LocationsTable C-8Phillips PM2.0×4.0 Screw (Continued)Color Qty. Length Thread
Screw ListingMaintenance and Service Guide C–27Phillips PM2.0×4.0 Screw LocationsTable C-8Phillips PM2.0×4.0 Screw (Continued)Color Qty. Length Thread
Product DescriptionMaintenance and Service Guide 1–173 Quick Launch buttons (select models only)Launch default multimedia, digital imaging, or music a
C–28 Maintenance and Service GuideScrew ListingPhillips PM2.0×4.0 Screw LocationsTable C-8Phillips PM2.0×4.0 Screw (Continued)Color Qty. Length Thread
Screw ListingMaintenance and Service Guide C–29Phillips PM2.0×16.0 Screw LocationsTable C-9Phillips PM2.0×16.0 ScrewColor Qty. Length ThreadHead Width
C–30 Maintenance and Service GuideScrew ListingPhillips PM2.5×8.0 Screw LocationsTable C-9Phillips PM2.5×8.0 ScrewColor Qty. Length ThreadHead WidthSi
Screw ListingMaintenance and Service Guide C–31Phillips PM1.5×4.0 Screw LocationsTable C-10Phillips PM1.5×4.0 ScrewColor Qty. Length ThreadHead WidthS
Maintenance and Service Guide D–1DDisplay Component RecyclingÅWARNING: The backlight contains mercury. Caution should be exercised when removing and h
D–2 Maintenance and Service GuideDisplay Component RecyclingThis appendix provides disassembly instructions for the display assembly. The display asse
Display Component RecyclingMaintenance and Service Guide D–3Perform the following steps to disassemble the display assembly:1. Remove all screw covers
D–4 Maintenance and Service GuideDisplay Component Recycling2. Lift up and out on the left and right inside edges 1 and the top and bottom inside edge
Display Component RecyclingMaintenance and Service Guide D–54. Disconnect all display panel cables 1 from the display inverter and remove the inverter
D–6 Maintenance and Service GuideDisplay Component Recycling5. Remove all screws 1 that secure the display panel assemby to the display enclosure.6. R
1–18 Maintenance and Service GuideProduct DescriptionThe top components on Compaq Presario V4000 models are shown below and described in Table 1-8.Top
Display Component RecyclingMaintenance and Service Guide D–77. Turn the display panel assembly upside down.8. Remove all screws that secure the displa
D–8 Maintenance and Service GuideDisplay Component Recycling9. Use a sharp-edged tool to cut the tape 1 that secures the sides of the display panel to
Display Component RecyclingMaintenance and Service Guide D–911. Remove the screws 1 that secure the backlight cover to the display panel.12. Lift the
D–10 Maintenance and Service GuideDisplay Component Recycling14. Turn the display panel right-side up.15. Remove the backlight cables 1 from the clip
Display Component RecyclingMaintenance and Service Guide D–1116. Turn the display panel upside down.17. Remove the backlight frame from the display pa
D–12 Maintenance and Service GuideDisplay Component RecyclingÅWARNING: The backlight contains mercury. Caution should be exercised when removing and h
Display Component RecyclingMaintenance and Service Guide D–1319. Disconnect the display cable 1 from the LCD panel.20. Remove the screws 2 that secure
D–14 Maintenance and Service GuideDisplay Component Recycling23. Remove the LCD panel.Removing the LCD Panel
Maintenance and Service Guide Index–1Index1394 port 1–11, 1–13Aarrow keys 1–15audio board cable 3–17audio troubleshooting 2–23audio-in jacklocation 1–
Index–2 Maintenance and Service GuideIndexexternal monitor A–3RJ-11 A–5RJ-45 A–4S-Video-out A–6Universal Serial Bus (USB) A–2connectors, service consi
Product DescriptionMaintenance and Service Guide 1–19Table 1-8Top Components, Compaq Presario V4000 ModelsItem Component Function1 Wireless button (se
IndexMaintenance and Service Guide Index–3removal 5–12spare part number 3–11, 3–19, 3–28, 3–29, 5–12specifications 6–10DVD-ROM driveOS loading problem
Index–4 Maintenance and Service GuideIndexheadset, spare part number 3–21, 3–22heat sinkremoval 5–19spare part number 3–7, 3–26, 5–19II/O address spec
IndexMaintenance and Service Guide Index–5Nnetwork jacklocation 1–10, 1–12pin assignments A–4network, troubleshooting 2–28nonfunctioning device, troub
Index–6 Maintenance and Service GuideIndexRTC batteryremoval 5–18spare part number 3–11, 3–26, 5–18rubber feetspare part numbers 3–9SScrew Kitcontents
IndexMaintenance and Service Guide Index–7TouchPad cable, spare part number 3–5, 3–22transporting precautions 4–5troubleshootingaudio 2–23Computer Set
1–20 Maintenance and Service GuideProduct DescriptionThe HP Pavilion dv4000 notebook TouchPad components are shown below and described in Table 1-9.To
Product DescriptionMaintenance and Service Guide 1–21The Compaq Presario V4000 notebook TouchPad components are shown below and described in Table 1-1
1–22 Maintenance and Service GuideProduct DescriptionThe external components on the bottom of the notebook are shown below and described in Table 1-11
Product DescriptionMaintenance and Service Guide 1–234 Optical drive Supports an optical disc, such as a CD or DVD.5 Labels area Contains the serial n
Maintenance and Service Guide iiiContents1 Product Description1.1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–21
1–24 Maintenance and Service GuideProduct Description1.5 Design OverviewThis section presents a design overview of key parts and features of the noteb
Maintenance and Service Guide 2–12TroubleshootingÅWARNING: Only authorized technicians trained by HP should repair this equipment. All troubleshooting
2–2 Maintenance and Service GuideTroubleshootingAccessing Computer SetupThe information and settings in Computer Setup are accessed from the File, Sec
TroubleshootingMaintenance and Service Guide 2–34. To confirm the restoration, press f10.5. Select File > Save changes and exit, and then follow th
2–4 Maintenance and Service GuideTroubleshootingSelecting from the Security MenuTable 2-2Security MenuSelect To Do ThisAdministrator password Enter, c
TroubleshootingMaintenance and Service Guide 2–5Selecting from the Tools MenuTable 2-3Tools MenuSelect To Do ThisHDD Self Test options Run a quick or
2–6 Maintenance and Service GuideTroubleshootingSelecting from the Advanced MenuTable 2-4Advanced MenuSelect To Do ThisLanguage (or press f2) Change t
TroubleshootingMaintenance and Service Guide 2–72.2 Troubleshooting FlowchartsTable 2-5Troubleshooting Flowcharts OverviewFlowchart Description2.1 “Fl
2–8 Maintenance and Service GuideTroubleshootingFlowchart Description2.14 “Flowchart 2.14—No OS Loading, Optical Drive”2.15 “Flowchart 2.15—No Audio,
TroubleshootingMaintenance and Service Guide 2–9Flowchart 2.1—Initial TroubleshootingConnectingto networkor modem?Begintroubleshooting.Is therepower?I
iv Maintenance and Service GuideContents3 Illustrated Parts Catalog3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . 3–13.2 Not
2–10 Maintenance and Service GuideTroubleshootingFlowchart 2.2—No Power, Part 11. Reseat the power cables in the docking device and at the AC outlet.2
TroubleshootingMaintenance and Service Guide 2–11Flowchart 2.3—No Power, Part 2Continued from“Flowchart 2.2—No Power, Part 1.”Visually check fordebris
2–12 Maintenance and Service GuideTroubleshootingFlowchart 2.4—No Power, Part 3Continued from“Flowchart 2.3—No Power, Part 2.”Reseat AC adapterin note
TroubleshootingMaintenance and Service Guide 2–13Flowchart 2.5—No Power, Part 4YNContinued from“Flowchart 2.4—No Power, Part 3.”Reseat loosecomponents
2–14 Maintenance and Service GuideTroubleshootingFlowchart 2.6—No Video, Part 1ANStand-aloneor docking device?No video.Replace the following one at a
TroubleshootingMaintenance and Service Guide 2–15Flowchart 2.7—No Video, Part 2YNContinued from“Flowchart 2.6—No Video, Part 1.”DoneAdjust externalmon
2–16 Maintenance and Service GuideTroubleshootingFlowchart 2.8—Nonfunctioning Docking Device(if applicable)YNReseat power cord in docking device andpo
TroubleshootingMaintenance and Service Guide 2–17Flowchart 2.9—No Operating System (OS) LoadingNo OS loading from hard drive,go to “Flowchart 2.10—No
2–18 Maintenance and Service GuideTroubleshootingFlowchart 2.10—No OS Loading, Hard Drive, Part 1Go to“Flowchart 2.17—Nonfunctioning Device.”YDoneNOS
TroubleshootingMaintenance and Service Guide 2–19Flowchart 2.11—No OS Loading, Hard Drive, Part 2Load OS using Operating System disc (if applicable).C
ContentsMaintenance and Service Guide v5 Removal and Replacement Procedures5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2–20 Maintenance and Service GuideTroubleshootingFlowchart 2.12—No OS Loading, Hard Drive, Part 3YSystemfiles on harddrive?Continued from“Flowchart 2.
TroubleshootingMaintenance and Service Guide 2–21Flowchart 2.13—No OS Loading, Diskette DriveReplace the following components individually, retesting
2–22 Maintenance and Service GuideTroubleshootingFlowchart 2.14—No OS Loading, Optical DriveYDoneNBootabledisc indrive?Discin drive?No OSloading fromC
TroubleshootingMaintenance and Service Guide 2–23Flowchart 2.15—No Audio, Part 1No audio.NNotebook indocking device(if applicable)?Internalaudio?Audio
2–24 Maintenance and Service GuideTroubleshootingFlowchart 2.16—No Audio, Part 2YNContinued from “Flowchart 2.15—No Audio, Part 1.”Reloadaudio drivers
TroubleshootingMaintenance and Service Guide 2–25Flowchart 2.17—Nonfunctioning DeviceDoneAny physicaldevice detected?YNUnplug the nonfunctioning devic
2–26 Maintenance and Service GuideTroubleshootingFlowchart 2.18—Nonfunctioning KeyboardYNKeyboardoperatingproperly?Keyboardnot operating properly.Exte
TroubleshootingMaintenance and Service Guide 2–27Flowchart 2.19—Nonfunctioning Pointing DeviceYNPointing devicenot operatingproperly.Externaldevicewor
2–28 Maintenance and Service GuideTroubleshootingFlowchart 2.20—No Network/Modem ConnectionYDisconnect allpower fromthe notebookand open.No networkor
Maintenance and Service Guide 3–13Illustrated Parts CatalogThis chapter provides an illustrated parts breakdown and a reference for spare part numbers
vi Maintenance and Service GuideContents6 SpecificationsA Connector Pin AssignmentsB Power Cord Set RequirementsC Screw ListingD Display Component Re
3–2 Maintenance and Service GuideIllustrated Parts Catalog3.2 Notebook Major ComponentsNotebook Major Components, HP Pavilion dv4000
Illustrated Parts CatalogMaintenance and Service Guide 3–3Table 3-1Spare Parts: Notebook Major ComponentsItem DescriptionSpare Part Number1 Display as
3–4 Maintenance and Service GuideIllustrated Parts CatalogNotebook Major Components, Compaq Presario V4000
Illustrated Parts CatalogMaintenance and Service Guide 3–5Table 3-1Spare Parts: Notebook Major Components (Continued)Item DescriptionSpare Part Number
3–6 Maintenance and Service GuideIllustrated Parts CatalogNotebook Major Components, HP Pavilion dv4000
Illustrated Parts CatalogMaintenance and Service Guide 3–7Table 3-1Spare Parts: Notebook Major Components (Continued)Item DescriptionSpare Part Number
3–8 Maintenance and Service GuideIllustrated Parts CatalogNotebook Major Components, Compaq Presario V4000
Illustrated Parts CatalogMaintenance and Service Guide 3–9Table 3-1Spare Parts: Notebook Major Components (Continued)Item DescriptionSpare Part Number
3–10 Maintenance and Service GuideIllustrated Parts CatalogNotebook Major Components, HP Pavilion dv4000
Illustrated Parts CatalogMaintenance and Service Guide 3–11Table 3-1Spare Parts: Notebook Major Components (Continued)Item DescriptionSpare Part Numbe
Maintenance and Service Guide 1–11Product DescriptionThe HP Pavilion dv4000 Notebook PC 1 and Compaq Presario V4000 Notebook PC 2 offer advanced modul
3–12 Maintenance and Service GuideIllustrated Parts Catalog3.3 Display Assembly SubcomponentsHP Pavilion dv4000 Models
Illustrated Parts CatalogMaintenance and Service Guide 3–13Table 3-2HP Pavilion dv4000Display Assembly SubcomponentSpare Part Number InformationItem D
3–14 Maintenance and Service GuideIllustrated Parts Catalog3.4 Display Assembly SubcomponentsCompaq Presario V4000 Models
Illustrated Parts CatalogMaintenance and Service Guide 3–15Table 3-3Compaq Presario V4000 ModelsDisplay Assembly SubcomponentSpare Part Number Informa
3–16 Maintenance and Service GuideIllustrated Parts Catalog3.5 Miscellaneous Doors/Covers KitTable 3-4Spare Part Numbers 383469-001(for use with HP Pa
Illustrated Parts CatalogMaintenance and Service Guide 3–173.6 Miscellaneous Cable KitTable 3-5Spare Part Number 383468-001Item Description1 Modem cab
3–18 Maintenance and Service GuideIllustrated Parts Catalog3.7 Mass Storage Devices
Illustrated Parts CatalogMaintenance and Service Guide 3–19Table 3-6Spare Part Number InformationItem DescriptionSpare Part Number1 Hard drives (inclu
3–20 Maintenance and Service GuideIllustrated Parts Catalog3.8 Miscellaneous (Not Illustrated)Table 3-7Spare Part InformationDescriptionSpare Part Num
Illustrated Parts CatalogMaintenance and Service Guide 3–21Screw Kits (include the following screws; refer to Appendix C, “Screw Listing,” for more in
1–2 Maintenance and Service GuideProduct Description1.1 Features Intel Pentium M 2.00-, 1.73-, 1.60-, or 1.50-GHz processors, or Intel Celeron M 1.50
3–22 Maintenance and Service GuideIllustrated Parts Catalog3.9 Sequential Part Number ListingTable 3-8Sequential Part Number ListingSpare Part Number
Illustrated Parts CatalogMaintenance and Service Guide 3–23383477-001 15.4-inch, WXGA, TFT display assembly with BrightView for use with HP Pavilion d
3–24 Maintenance and Service GuideIllustrated Parts Catalog383493-001 6-cell, 4.4-AHr battery pack for use with HP Pavilion dv4000 models383494-001 65
Illustrated Parts CatalogMaintenance and Service Guide 3–25383495-171 Keyboard for use with HP Pavilion dv4000 models in Saudi Arabia383495-181 Keyboa
3–26 Maintenance and Service GuideIllustrated Parts Catalog383496-AA1 Power cord for use in People’s Republic of China383496-AD1 Power cord for use in
Illustrated Parts CatalogMaintenance and Service Guide 3–27384635-031 Keyboard for use with Compaq Presario V4000 models in the United Kingdom384635-0
3–28 Maintenance and Service GuideIllustrated Parts Catalog385740-001 Screw Kit for use with defeatured HP Pavilion dv4000 models385741-001 Screw Kit
Illustrated Parts CatalogMaintenance and Service Guide 3–29396699-001 Intel Pentium M 2.00-GHz processor (includes thermal paste)396700-001 Intel Pent
3–30 Maintenance and Service GuideIllustrated Parts Catalog403918-001 Display Panel Kit (includes display inverter and display cable)403919-001 Displa
Maintenance and Service Guide 4–14Removal and ReplacementPreliminariesThis chapter provides essential information for proper and safe removal and repl
Product DescriptionMaintenance and Service Guide 1–3✎Numerous references are made throughout this Maintenance and Service Guide to “full-featured” and
4–2 Maintenance and Service GuideRemoval and Replacement Preliminaries4.2 Service ConsiderationsThe following sections include some of the considerati
Removal and Replacement PreliminariesMaintenance and Service Guide 4–34.3 Preventing Damage to Removable DrivesRemovable drives are fragile components
4–4 Maintenance and Service GuideRemoval and Replacement Preliminaries4.4 Preventing Electrostatic DamageMany electronic components are sensitive to e
Removal and Replacement PreliminariesMaintenance and Service Guide 4–54.5 Packaging and Transporting PrecautionsUse the following grounding precaution
4–6 Maintenance and Service GuideRemoval and Replacement Preliminaries4.6 Workstation PrecautionsUse the following grounding precautions at workstatio
Removal and Replacement PreliminariesMaintenance and Service Guide 4–74.7 Grounding Equipment and MethodsGrounding equipment must include either a wri
4–8 Maintenance and Service GuideRemoval and Replacement PreliminariesTable 4-1 shows how humidity affects the electrostatic voltage levels generated
Maintenance and Service Guide 5–15Removal and ReplacementProceduresThis chapter provides removal and replacement procedures.There are as many as 102 s
5–2 Maintenance and Service GuideRemoval and Replacement Procedures5.2 Disassembly Sequence ChartUse the chart below to determine the section number t
Removal and Replacement ProceduresMaintenance and Service Guide 5–3Section Description # of Screws Removed5.10 Heat sink 1 loosened to remove the ther
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