HP dc72 Quick Start Guide download pdf (Page 17)

The Error Log displays the tests for devices that have failed during the

diagnostic testing and includes the following columns of information.

●

The Device section displays the device tested.

●

The Test section displays the type of test run.

●

The Description section describes the error that the diagnostic test

found.

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The Recommended Repair will give a recommended action that

should be performed to resolve the failed hardware.

●

The Failed Count is the number of times the device has failed a test.

●

The Error Code provides a numerical code for the failure. The error

codes are defined in the Help tab.

The Clear Error Log button will clear the contents of the Error Log.

Help Tab

On the Help tab contains an HP Insight Diagnostics tab, an Error

Codes tab, and a Test Components tab.

The HP Insight Diagnostics tab contains help topics and includes search

and index features.

The Error Codes tab provides a description of each numerical error code

that may appear in the Error Log tab located on the Log tab. Each code

has a corresponding error Message and a Recommended Repair action

that should help solve the problem. To find an error code description

quickly, enter the code in the box at the top of the tab and click the Find

Error Codes button.

The Test Components tab displays low-level information on tests that are

run.

Saving and Printing Information in HP Insight Diagnostics

You can save the information displayed in the HP Insight Diagnostics

Survey and Log tabs to a diskette or a USB 2.0 HP Drive Key (64MB or

higher). You can not save to the hard drive. The system will automatically

ENWW

HP Insight Diagnostics

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HP dc72 Quick Start Guide Page 17