HP Compaq Presario,Presario 5020 Specifications

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Maintenance and Service
Guide
Compaq Presario X6000 Notebook PC
HP Compaq nx9600 Notebook PC
Document Part Number: 379178-002
September 2006
This guide is a troubleshooting reference used for maintaining
and servicing the notebook. It provides comprehensive
information on identifying notebook features, components, and
spare parts; troubleshooting notebook problems; and performing
notebook disassembly procedures.
Page view 0
1 2 3 4 5 6 ... 197 198

Summary of Contents

Page 1 - Maintenance and Service

Maintenance and Service GuideCompaq Presario X6000 Notebook PCHP Compaq nx9600 Notebook PCDocument Part Number: 379178-002September 2006This guide is

Page 2

1–4 Maintenance and Service GuideProduct Description1.2 Resetting the NotebookIf the notebook you are servicing has an unknown password, follow these

Page 3 - Contents

5–20 Maintenance and Service GuideRemoval and Replacement Procedures8. Release the zero insertion force (ZIF) connector 1 to which the LED board cable

Page 4 - 3 Illustrated Parts Catalog

Removal and Replacement ProceduresMaintenance and Service Guide 5–215.9 LED Board1. Prepare the notebook for disassembly (refer to Section 5.3).2. Rem

Page 5

5–22 Maintenance and Service GuideRemoval and Replacement Procedures5.10 Keyboard1. Prepare the notebook for disassembly (refer to Section 5.3).2. Rem

Page 6 - 6 Specifications

Removal and Replacement ProceduresMaintenance and Service Guide 5–235. Turn the notebook display-side up with the front panel toward you.6. Open the n

Page 7 - Product Description

5–24 Maintenance and Service GuideRemoval and Replacement Procedures8. Lift the rear edge of the keyboard and swing it forward until it rests on the p

Page 8 - 1.1 Features

Removal and Replacement ProceduresMaintenance and Service Guide 5–259. Release the zero insertion force (ZIF) connector 1 to which the keyboard cable

Page 9

5–26 Maintenance and Service GuideRemoval and Replacement Procedures5.11 Display Assembly1. Prepare the notebook for disassembly (refer to Section 5.3

Page 10 - 1.3 Power Management

Removal and Replacement ProceduresMaintenance and Service Guide 5–272. Remove the wireless antenna cables from the top cover hole 1 and from the routi

Page 11 - 1.4 External Components

5–28 Maintenance and Service GuideRemoval and Replacement Procedures4. Remove the four PM2.0×8.0 screws that secure the display assembly to the notebo

Page 12 - Right-Side Components

Removal and Replacement ProceduresMaintenance and Service Guide 5–295. Position the notebook with the rear panel toward you.ÄCAUTION: Support the disp

Page 13 - (Continued)

Product DescriptionMaintenance and Service Guide 1–51.4 External ComponentsThe external components on the front of the notebook are shown below and de

Page 14 - Left-Side Components

5–30 Maintenance and Service GuideRemoval and Replacement Procedures5.12 Top Cover1. Prepare the notebook for disassembly (refer to Section 5.3) and r

Page 15 - Rear Panel Components

Removal and Replacement ProceduresMaintenance and Service Guide 5–313. Remove the seven PM2.0×8.0 screws 1 on the surface of the base enclosure and th

Page 16 - Standard Keyboard Components

5–32 Maintenance and Service GuideRemoval and Replacement Procedures4. Turn the notebook top-side up with the front panel toward you.5. Release the ZI

Page 17 - Table 1-5

Removal and Replacement ProceduresMaintenance and Service Guide 5–337. Remove the four PM2.0×8.0 screws that secure the base enclosure to the notebook

Page 18 - Upper Keyboard Components

5–34 Maintenance and Service GuideRemoval and Replacement Procedures8. Lift the right side of the top cover up and to the left 1 until it detaches fro

Page 19

Removal and Replacement ProceduresMaintenance and Service Guide 5–355.13 Front Panel LED Board1. Prepare the notebook for disassembly (refer to Sectio

Page 20 - Notebook Top Components

5–36 Maintenance and Service GuideRemoval and Replacement Procedures2. Disconnect the front panel LED board cable 1 from the low insertion force (LIF)

Page 21 - Table 1-7

Removal and Replacement ProceduresMaintenance and Service Guide 5–375.14 Audio/USB Board1. Prepare the notebook for disassembly (refer to Section 5.3)

Page 22 - Bottom Components

5–38 Maintenance and Service GuideRemoval and Replacement Procedures2. Disconnect the audio/USB board cable 1 from the system board.3. Remove the two

Page 23

Removal and Replacement ProceduresMaintenance and Service Guide 5–395.15 Bluetooth Board1. Prepare the notebook for disassembly (refer to Section 5.3)

Page 24 - 1.5 Design Overview

1–6 Maintenance and Service GuideProduct DescriptionThe external components on the right side notebook are shown below and described in Table 1-2.Righ

Page 25 - Troubleshooting

5–40 Maintenance and Service GuideRemoval and Replacement Procedures2. Disconnect the Bluetooth board cable 1 from the system board.3. Remove the Blue

Page 26 - Selecting from the Main Menu

Removal and Replacement ProceduresMaintenance and Service Guide 5–415.16 System Board✎All system board spares kits include a disk cell RTC battery.✎Wh

Page 27 - Security Menu

5–42 Maintenance and Service GuideRemoval and Replacement Procedures1. Prepare the notebook for disassembly (refer to Section 5.3) and remove the foll

Page 28 - Selecting from the Tools Menu

Removal and Replacement ProceduresMaintenance and Service Guide 5–434. Turn the notebook top-side up with the front panel toward you.5. Disconnect the

Page 29 - Table 2-5

5–44 Maintenance and Service GuideRemoval and Replacement Procedures6. Disconnect the fan cable 1 and the Bluetooth board cable 2 from the system boar

Page 30

Removal and Replacement ProceduresMaintenance and Service Guide 5–457. Position the notebook with the rear panel toward you.8. Remove the following:1

Page 31

5–46 Maintenance and Service GuideRemoval and Replacement Procedures9. Position the notebook with the front panel toward you.10. Lift the front edge o

Page 32

Removal and Replacement ProceduresMaintenance and Service Guide 5–4712. Remove the RTC battery from the socket on the system board and install it in t

Page 33

5–48 Maintenance and Service GuideRemoval and Replacement Procedures✎An expansion port bracket and PC Card cage designed specifically for the Compaq P

Page 34

Removal and Replacement ProceduresMaintenance and Service Guide 5–4917. Remove the two PM1.5×4.0 screws 1 and the two PM1.5×14.0 screws 2 that secure

Page 35

Product DescriptionMaintenance and Service Guide 1–73 PC Card eject button Ejects an optional PC Card from the PC Card slot.4 PC Card slot Supports an

Page 36

5–50 Maintenance and Service GuideRemoval and Replacement Procedures18. Turn the system board upside down.19. Lift the PC Card cage straight up to dis

Page 37

Removal and Replacement ProceduresMaintenance and Service Guide 5–515.17 Digital Drive Board1. Prepare the notebook for disassembly (refer to Section

Page 38 - (if applicable)

5–52 Maintenance and Service GuideRemoval and Replacement Procedures2. Remove the two PM2.0×4.0 screws 1 that secure the digital drive board to the ba

Page 39

Removal and Replacement ProceduresMaintenance and Service Guide 5–535.18 Speakers1. Prepare the notebook for disassembly (refer to Section 5.3) and re

Page 40

5–54 Maintenance and Service GuideRemoval and Replacement Procedures3. Remove the two PM2.0×4.0 screws 1 that secure the left speaker to the base encl

Page 41 - System Disc

Removal and Replacement ProceduresMaintenance and Service Guide 5–555. Remove the PM1.5×3.5 screw 1 and PM2.0×4.0 screw 2 that secure the right speake

Page 42

5–56 Maintenance and Service GuideRemoval and Replacement Procedures5.19 Base Enclosure Fans1. Prepare the notebook for disassembly (refer to Section

Page 43

Removal and Replacement ProceduresMaintenance and Service Guide 5–572. Remove the two PM2.0×8.0 screws 1 that secure the base enclosure middle fan ass

Page 44

5–58 Maintenance and Service GuideRemoval and Replacement Procedures5.20 Modem Board1. Prepare the notebook for disassembly (refer to Section 5.3) and

Page 45

Removal and Replacement ProceduresMaintenance and Service Guide 5–593. Remove the PM2.0×3.0 screw 1 that secures the modem board to the system board.4

Page 46

1–8 Maintenance and Service GuideProduct DescriptionThe external components on the left side of the notebook are shown below and described in Table 1-

Page 47

5–60 Maintenance and Service GuideRemoval and Replacement Procedures5.21 Heat Sink Module1. Prepare the notebook for disassembly (refer to Section 5.3

Page 48

Removal and Replacement ProceduresMaintenance and Service Guide 5–612. Disconnect the fan cable from the system board 1.3. According to the 1, 2, 3, 4

Page 49

5–62 Maintenance and Service GuideRemoval and Replacement Procedures5.22 Processor1. Prepare the notebook for disassembly (refer to Section 5.3) and r

Page 50 - Connection

Removal and Replacement ProceduresMaintenance and Service Guide 5–63ÄCAUTION: The processor release arm is under spring tension. Do not let go of the

Page 51 - Illustrated Parts Catalog

5–64 Maintenance and Service GuideRemoval and Replacement Procedures4. Swing the processor socket cover up and forward 1.5. Lift the processor straigh

Page 52 - Major Components

Maintenance and Service Guide 6–16SpecificationsThis chapter provides physical and performance specifications.Table 6-1NotebookDimensionsHeightFrontRe

Page 53 - Table 3-1

6–2 Maintenance and Service GuideSpecificationsTemperatureHP Compaq nx9600 Notebook PCOperating (not writing to optical disc)Operating (writing to opt

Page 54

SpecificationsMaintenance and Service Guide 6–3Table 6-217.0-inch, WSXGA+WVA Brightview DisplayDimensionsHeightWidthDiagonal23.00 cm36.80 cm43.40 cm9.

Page 55

6–4 Maintenance and Service GuideSpecificationsTable 6-317.0-inch, WXGA+WVA Brightview DisplayDimensionsHeightWidthDiagonal23.00 cm36.80 cm43.40 cm9.0

Page 56

SpecificationsMaintenance and Service Guide 6–5Table 6-4Hard Drives, Part 1100-GB* 100-GB* 80-GB* 80-GB*DimensionsHeightWidthWeight9.5 mm70 mm99 g9.5

Page 57

Product DescriptionMaintenance and Service Guide 1–9The external components on the rear panel of the notebook are shown below and described in Table 1

Page 58

6–6 Maintenance and Service GuideSpecificationsTable 6-5Hard Drives, Part 260-GB* 60-GB* 40-GB*DimensionsHeightWidthWeight9.5 mm70 mm102 g9.5 mm70 mm9

Page 59

SpecificationsMaintenance and Service Guide 6–7Table 6-6Primary 12-cell, Li-Ion Battery PackDimensionsHeightWidthDepthWeight2.00 cm15.80 cm11.90 cm0.3

Page 60 - 3.3 Mass Storage Devices

6–8 Maintenance and Service GuideSpecificationsTable 6-724X DVD/CD-RW Combo DriveApplicable disk Read:DVD-R, DVD-RW, DVD-ROM (DVD-5, DVD-9, DVD-10, DV

Page 61 - Spare Part Number Information

SpecificationsMaintenance and Service Guide 6–9Disk thickness 1.2 mm (0.047 in)Track pitch 0.74 µmAccess time CD media DVD mediaRandomFull stroke<

Page 62 - Spare Part Number 374747-001

6–10 Maintenance and Service GuideSpecificationsTable 6-88X DVD±RW/R and CD-RW Combo DriveApplicable disk Read:DVD-R, DVD-RW, DVD-ROM (DVD-5, DVD-9, D

Page 63 - Spare Part Information

SpecificationsMaintenance and Service Guide 6–11Disk thickness 1.2 mm (0.047 in)Track pitch 0.74 µmAccess time CD DVDRandomFull stroke< 175 ms<

Page 64

6–12 Maintenance and Service GuideSpecificationsTable 6-9System DMAHardware DMA System FunctionDMA0 not applicableDMA1* not applicableDMA2* not applic

Page 65

SpecificationsMaintenance and Service Guide 6–13Table 6-10System InterruptsHardware IRQ System FunctionIRQ0 System timerIRQ1 Standard 101-/102-Key or

Page 66 - Table 3-5

6–14 Maintenance and Service GuideSpecificationsHardware IRQ System FunctionIRQ11 Intel USB EHCI controller—24CDIntel USB UHCI controller—24C4Intel US

Page 67

SpecificationsMaintenance and Service Guide 6–15Table 6-11System I/O AddressesI/O Address (hex) System Function (shipping configuration)000 - 00F DMA

Page 68

1–10 Maintenance and Service GuideProduct DescriptionThe standard keyboard components of the notebook are shown below and described in Table 1-5.Stand

Page 69

6–16 Maintenance and Service GuideSpecificationsI/O Address (hex) System Function (shipping configuration)0A2 - 0BF Unused0C0 - 0DF DMA controller no.

Page 70

SpecificationsMaintenance and Service Guide 6–17I/O Address (hex) System Function (shipping configuration)2F0 - 2F7 Unused2F8 - 2FF Infrared port300 -

Page 71

6–18 Maintenance and Service GuideSpecificationsTable 6-12System Memory MapSize Memory Address System Function640 KB 00000000-0009FFFF Base memory128

Page 72

Maintenance and Service Guide A–1AConnector Pin AssignmentsTable A-1Universal Serial BusPin Signal Pin Signal1 +5 VDC 3 Data +2 Data – 4 Ground

Page 73 - Preliminaries

A–2 Maintenance and Service GuideConnector Pin AssignmentsTable A-2RJ-45 (Network)Pin Signal Pin Signal1 Transmit + 5 Unused2 Transmit – 6 Receive –3

Page 74 - 4.2 Service Considerations

Connector Pin AssignmentsMaintenance and Service Guide A–3Table A-4External MonitorPin Signal Pin Signal1 Red analog 9 +5 VDC2 Green analog 10 Ground3

Page 75 - Removable Drives

A–4 Maintenance and Service GuideConnector Pin AssignmentsTable A-5RJ-11 (Modem)Pin Signal Pin Signal1 Unused 4 Unused2Tip 5Unused3 Ring 6 Unused

Page 76

Connector Pin AssignmentsMaintenance and Service Guide A–5Table A-6Audio-In (Microphone)Pin Signal Pin Signal1 Audio signal in 3 Ground2 Audio signal

Page 77 - Precautions

A–6 Maintenance and Service GuideConnector Pin AssignmentsTable A-7Audio-Out (Headphone)Pin Signal Pin Signal1 Audio out, left channel 3 Ground2 Audio

Page 78 - 4.6 Workstation Precautions

Maintenance and Service Guide B–1BPower Cord Set Requirements3-Conductor Power Cord SetThe wide range input feature of the notebook permits it to oper

Page 79 - 4.7 Grounding Equipment and

Product DescriptionMaintenance and Service Guide 1–11Table 1-5Standard Keyboard ComponentsItem Component Function1 caps lock key Enables caps lock and

Page 80

B–2 Maintenance and Service GuidePower Cord Set RequirementsGeneral RequirementsThe requirements listed below are applicable to all countries. The le

Page 81 - Procedures

Power Cord Set RequirementsMaintenance and Service Guide B–3Country-Specific Requirements3-Conductor Power Cord Set RequirementsCountry Accredited Age

Page 82 - 5.1 Serial Number

B–4 Maintenance and Service GuidePower Cord Set RequirementsUnited Kingdom BSI 1United States UL 2✎1. The flexible cord must be <HAR> Type HO5VV

Page 83 - Disassembly Sequence Chart

Maintenance and Service Guide C–1CScrew ListingThis appendix provides specification and reference information for the screws used in the notebook. All

Page 84

C–2 Maintenance and Service GuideScrew ListingPhillips M2.0×5.0 Screw LocationsTable C-1Phillips PM2.0×5.0 ScrewColor Qty. Length ThreadHead WidthBlac

Page 85 - Disassembly

Screw ListingMaintenance and Service Guide C–3Phillips M2.5×4.0 Screw LocationsTable C-2Phillips PM2.5×4.0 ScrewColor Qty. Length ThreadHead WidthSilv

Page 86 - Removing the Battery Pack

C–4 Maintenance and Service GuideScrew ListingPhillips M2.0×8.0 Screw LocationTable C-3Phillips PM2.0×8.0 ScrewColor Qty. Length ThreadHead WidthBlack

Page 87 - Removing the Hard Drive Cover

Screw ListingMaintenance and Service Guide C–5Phillips M2.0×8.0 Screw LocationsTable C-3Phillips PM2.0×8.0 Screw (Continued)Color Qty. Length ThreadHe

Page 88 - Removing the Hard Drive

C–6 Maintenance and Service GuideScrew ListingPhillips M2.0×8.0 Screw LocationsTable C-3Phillips PM2.0×8.0 Screw (Continued)Color Qty. Length ThreadHe

Page 89

Screw ListingMaintenance and Service Guide C–7Phillips M2.0×8.0 Screw LocationsTable C-3Phillips PM2.0×8.0 Screw (Continued)Color Qty. Length ThreadHe

Page 90 - 5.4 Notebook Feet

1–12 Maintenance and Service GuideProduct DescriptionThe upper components of the keyboard are shown below and described in Tables 1-6 and 1-7.Upper Ke

Page 91 - 5.5 Optical Drive

C–8 Maintenance and Service GuideScrew ListingPhillips M2.0×8.0 Screw LocationsTable C-3Phillips PM2.0×8.0 Screw (Continued)Color Qty. Length ThreadHe

Page 92 - Removing the Optical Drive

Screw ListingMaintenance and Service Guide C–9Phillips M2.0×8.0 Screw LocationTable C-3Phillips PM2.0×8.0 Screw (Continued)Color Qty. Length ThreadHea

Page 93 - 5.6 Memory Module

C–10 Maintenance and Service GuideScrew ListingPhillips M2.0×8.0 Screw LocationsTable C-3Phillips PM2.0×8.0 Screw (Continued)Color Qty. Length ThreadH

Page 94

Screw ListingMaintenance and Service Guide C–11Phillips M2.0×3.0 Screw LocationsTable C-4Phillips PM2.0×3.0 ScrewColor Qty. Length ThreadHead WidthBla

Page 95 - Removing the Memory Module

C–12 Maintenance and Service GuideScrew ListingPhillips M2.0×3.0 Screw LocationsTable C-4Phillips PM2.0×3.0 Screw (Continued)Color Qty. Length ThreadH

Page 96

Screw ListingMaintenance and Service Guide C–13Hex Socket HM5.0×9.0 Screw Lock LocationsTable C-5Hex Socket HM5.0×9.0 Screw LockColor Qty. Length Thre

Page 97

C–14 Maintenance and Service GuideScrew ListingPhillips M2.0×4.0 Screw LocationsTable C-6Phillips PM2.0×4.0 ScrewColor Qty. Length ThreadHead WidthSil

Page 98 - 5.8 Switch Cover

Screw ListingMaintenance and Service Guide C–15Slotted M1.5×9.0 Shoulder Screw LocationTable C-7Slotted SM1.5×9.0 Shoulder ScrewColor Qty. Length Thre

Page 99 - Releasing the Switch Cover

C–16 Maintenance and Service GuideScrew ListingPhillips M1.5×4.0 Screw LocationTable C-8Phillips PM1.5×4.0 ScrewColor Qty. Length ThreadHead WidthSilv

Page 100 - 9. Remove the switch cover

Screw ListingMaintenance and Service Guide C–17Phillips M1.5×14.0 Screw LocationTable C-9Phillips PM1.5×14.0 ScrewColor Qty. Length ThreadHead WidthBl

Page 101 - 5.9 LED Board

Product DescriptionMaintenance and Service Guide 1–133 Num lock light On: num lock or the numeric keypad is on.4 Power/standby button When the noteboo

Page 102 - 5.10 Keyboard

C–18 Maintenance and Service GuideScrew ListingPhillips M1.5×3.5 Screw LocationTable C-10Phillips PM1.5×3.5 ScrewColor Qty. Length ThreadHead WidthSil

Page 103

Screw ListingMaintenance and Service Guide C–19Phillips M2.0×12.0 Spring-Loaded Shoulder Screw LocationsTable C-11Phillips PM2.0×12.0 Spring-Loaded Sh

Page 104

Maintenance and Service Guide Index–1Index1394 port 1–7AAC adapter, spare part numbers 3–13, 3–19, 3–22arrow keys 1–11audio troubleshooting 2–21audio/

Page 105 - 10. Remove the keyboard

Index–2 Maintenance and Service GuideIndextop 1–14upper keyboard 1–12Computer SetupAdvanced Menu 2–4Main Menu 2–2overview 2–1Security Menu 2–3Tools Me

Page 106 - 5.11 Display Assembly

IndexMaintenance and Service Guide Index–3ExpressCard slot 1–6external monitor portlocation 1–9pin assignments A–3Ff1 to f12 keys 1–11fanlocations 1–1

Page 107

Index–4 Maintenance and Service GuideIndexII/O address specifications 6–15interrupt specifications 6–13Kkeyboardremoval 5–22spare part numbers 3–3, 3–

Page 108 - Removing the Display Screws

IndexMaintenance and Service Guide Index–5Nnetwork jacklocation 1–7pin assignments A–2network, troubleshooting 2–26nonfunctioning device, troubleshoot

Page 109 - Removing the Display Assembly

Index–6 Maintenance and Service GuideIndexDMA 6–12DVD/CD-RW Combo Drive 6–8DVD±RW/R and CD-RW Combo Drive 6–10hard drive 6–5, 6–6I/O addresses 6–15int

Page 110 - 5.12 Top Cover

IndexMaintenance and Service Guide Index–7WWindows applications key 1–11Windows logo key 1–11wireless button 1–13wireless light 1–5workstation precaut

Page 111 - Removing the Top Cover Screws

© Copyright 2005 and 2006 Hewlett-Packard Development Company, L.P.Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. Inte

Page 112

1–14 Maintenance and Service GuideProduct DescriptionThe notebook top components are show below and described in Table 1-7.Notebook Top Components

Page 113 - Removing the Top Cover Screw

Product DescriptionMaintenance and Service Guide 1–15Table 1-7Notebook Top ComponentsItem Component Function1 TouchPad light On: TouchPad is enabled.2

Page 114 - Removing the Top Cover

1–16 Maintenance and Service GuideProduct DescriptionThe external components on the bottom of the notebook are shown below and described in Table 1-8.

Page 115 - 5.13 Front Panel LED Board

Product DescriptionMaintenance and Service Guide 1–172 Fans (2) Provide airflow to cool internal components.ÄTo prevent overheating, do not obstruct f

Page 116

1–18 Maintenance and Service GuideProduct Description1.5 Design OverviewThis section presents a design overview of key parts and features of the noteb

Page 117 - 5.14 Audio/USB Board

Maintenance and Service Guide 2–12TroubleshootingÅWARNING: Only authorized technicians trained by HP should repair this equipment. All troubleshooting

Page 118 - Removing the Audio/USB Board

2–2 Maintenance and Service GuideTroubleshooting2. Select the Main, Security, Advanced, or Tools menu.3. To close Computer Setup and restart the noteb

Page 119 - 5.15 Bluetooth Board

TroubleshootingMaintenance and Service Guide 2–3Selecting from the Security MenuTable 2-2Security MenuSelect To Do ThisAdministrator Password Enter, c

Page 120 - Removing the Bluetooth Board

2–4 Maintenance and Service GuideTroubleshootingSelecting from the Advanced MenuSelecting from the Tools MenuTable 2-3Advanced MenuSelect To Do ThisLa

Page 121 - 5.16 System Board

TroubleshootingMaintenance and Service Guide 2–52.2 Troubleshooting FlowchartsTable 2-5Troubleshooting Flowcharts OverviewFlowchart Description2.1 “Fl

Page 122 - Disconnecting the Fan Cable

Maintenance and Service Guide iiiContents1 Product Description1.1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–21

Page 123

2–6 Maintenance and Service GuideTroubleshootingFlowchart Description2.14 “Flowchart 2.14—No OS Loading, Optical Drive”2.15 “Flowchart 2.15—No Audio,

Page 124

TroubleshootingMaintenance and Service Guide 2–7Flowchart 2.1—Initial TroubleshootingGo to“Flowchart 2.20—No Network/Modem Connectingto networkor mode

Page 125

2–8 Maintenance and Service GuideTroubleshootingFlowchart 2.2—No Power, Part 11. Reseat the power cables in the expansion base and at the AC outlet.2.

Page 126 - Removing the System Board

TroubleshootingMaintenance and Service Guide 2–9Flowchart 2.3—No Power, Part 2Continued from“Flowchart 2.2—No Power, Part 1.”Visually check fordebris

Page 127 - Removing the RTC Battery

2–10 Maintenance and Service GuideTroubleshootingFlowchart 2.4—No Power, Part 3Continued from“Flowchart 2.3—No Power, Part 2.”Reseat AC adapterin note

Page 128

TroubleshootingMaintenance and Service Guide 2–11Flowchart 2.5—No Power, Part 4YNContinued from“Flowchart 2.4—No Power, Part 3.”Reseat loosecomponents

Page 129

2–12 Maintenance and Service GuideTroubleshootingFlowchart 2.6—No Video, Part 1ANStand-aloneor expansion base?No video.Replace the following one at a

Page 130 - Removing the PC Card Cage

TroubleshootingMaintenance and Service Guide 2–13Flowchart 2.7—No Video, Part 2YNContinued from“Flowchart 2.6—No Video, Part 1.”DoneAdjust externalmon

Page 131 - 5.17 Digital Drive Board

2–14 Maintenance and Service GuideTroubleshootingFlowchart 2.8—Nonfunctioning Expansion Base(if applicable)YNReseat power cord in expansion base andpo

Page 132

TroubleshootingMaintenance and Service Guide 2–15Flowchart 2.9—No Operating System (OS) LoadingNo OS loading from hard drive,go to “Flowchart 2.10—No

Page 133 - 5.18 Speakers

iv Maintenance and Service GuideContents3 Illustrated Parts Catalog3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . 3–13.2 Not

Page 134 - 4. Remove the left speaker 3

2–16 Maintenance and Service GuideTroubleshootingFlowchart 2.10—No OS Loading, Hard Drive, Part 1Go to“Flowchart 2.17—Nonfunctioning Device.”YDoneNOS

Page 135 - Removing the Right Speaker

TroubleshootingMaintenance and Service Guide 2–17Flowchart 2.11—No OS Loading, Hard Drive, Part 2Load OS using OperatingSystem Disc (if applicable).Co

Page 136 - 5.19 Base Enclosure Fans

2–18 Maintenance and Service GuideTroubleshootingFlowchart 2.12—No OS Loading, Hard Drive, Part 3YSystemfiles on harddrive?Continued from“Flowchart 2.

Page 137

TroubleshootingMaintenance and Service Guide 2–19Flowchart 2.13—No OS Loading, Diskette DriveDoneYNReseatdiskette drive.OS not loadingfromdiskette dri

Page 138 - 5.20 Modem Board

2–20 Maintenance and Service GuideTroubleshootingFlowchart 2.14—No OS Loading, Optical DriveYDoneNBootabledisc indrive?Discin drive?No OSloading fromC

Page 139 - 4. Remove the modem board 2

TroubleshootingMaintenance and Service Guide 2–21Flowchart 2.15—No Audio, Part 1No audio.NNotebook inexpansion base(if applicable)?Internalaudio?Audio

Page 140 - 5.21 Heat Sink Module

2–22 Maintenance and Service GuideTroubleshootingFlowchart 2.16—No Audio, Part 2YNContinued from “Flowchart 2.15—No Audio, Part 1.”Reloadaudio drivers

Page 141 - Removing the Heat Sink Module

TroubleshootingMaintenance and Service Guide 2–23Flowchart 2.17—Nonfunctioning DeviceDoneAny physicaldevice detected?YNUnplug the nonfunctioning devic

Page 142 - 5.22 Processor

2–24 Maintenance and Service GuideTroubleshootingFlowchart 2.18—Nonfunctioning KeyboardYNOK?Keyboardnot operating properly.Externaldeviceworks?Replace

Page 143

TroubleshootingMaintenance and Service Guide 2–25Flowchart 2.19—Nonfunctioning Pointing DeviceYNOK?Pointing devicenot operatingproperly.Externaldevice

Page 144 - Removing the Processor

ContentsMaintenance and Service Guide v5 Removal and Replacement Procedures5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Page 145 - Specifications

2–26 Maintenance and Service GuideTroubleshootingFlowchart 2.20—No Network/Modem ConnectionYDisconnect allpower fromthe notebookand open.No networkor

Page 146

Maintenance and Service Guide 3–13Illustrated Parts CatalogThis chapter provides an illustrated parts breakdown and a reference for spare part numbers

Page 147 - Table 6-2

3–2 Maintenance and Service GuideIllustrated Parts Catalog3.2 Notebook Major ComponentsNotebook Major Components

Page 148 - Table 6-3

Illustrated Parts CatalogMaintenance and Service Guide 3–3Table 3-1Spare Parts: Notebook Major ComponentsItem DescriptionSpare Part Number1 Display as

Page 149 - Hard Drives, Part 1

3–4 Maintenance and Service GuideIllustrated Parts CatalogNotebook Major Components

Page 150 - Hard Drives, Part 2

Illustrated Parts CatalogMaintenance and Service Guide 3–5Table 3-1Spare Parts: Notebook Major Components (Continued)Item DescriptionSpare Part Number

Page 151 - Table 6-6

3–6 Maintenance and Service GuideIllustrated Parts CatalogNotebook Major Components

Page 152 - 24X DVD/CD-RW Combo Drive

Illustrated Parts CatalogMaintenance and Service Guide 3–7Table 3-1Spare Parts: Notebook Major Components (Continued)Item DescriptionSpare Part Number

Page 153

3–8 Maintenance and Service GuideIllustrated Parts CatalogNotebook Major Components

Page 154 - Table 6-8

Illustrated Parts CatalogMaintenance and Service Guide 3–9Table 3-1Spare Parts: Notebook Major Components (Continued)Item DescriptionSpare Part Number

Page 155

vi Maintenance and Service GuideContents6 SpecificationsConnector Pin AssignmentsPower Cord Set RequirementsScrew ListingIndex

Page 156 - System DMA

3–10 Maintenance and Service GuideIllustrated Parts Catalog3.3 Mass Storage Devices

Page 157 - System Interrupts

Illustrated Parts CatalogMaintenance and Service Guide 3–11Table 3-2Spare Part Number InformationItem DescriptionSpare Part Number1 Optical drivesFor

Page 158

3–12 Maintenance and Service GuideIllustrated Parts Catalog3.4 Miscellaneous Plastics KitTable 3-3Spare Part Number 374747-001Item DescriptionSpare Pa

Page 159 - System I/O Addresses

Illustrated Parts CatalogMaintenance and Service Guide 3–133.5 Miscellaneous (Not Illustrated)Table 3-4Spare Part InformationDescriptionSpare Part Num

Page 160

3–14 Maintenance and Service GuideIllustrated Parts CatalogPower cords (with 3-wire plug, used with 378768-001 AC adaptor)For use in:Australia and New

Page 161

Illustrated Parts CatalogMaintenance and Service Guide 3–15Power cords (with 3-wire plug, used with 374743-001 AC adaptor)For use in:Australia and New

Page 162 - System Memory Map

3–16 Maintenance and Service GuideIllustrated Parts Catalog3.6 Sequential Part Number ListingTable 3-5Sequential Part Number ListingSpare Part Number

Page 163 - Connector Pin Assignments

Illustrated Parts CatalogMaintenance and Service Guide 3–17345252-AA1 Power cord, with 3-wire plug, used with 374743-001 AC adaptor, for use only in t

Page 164 - S-Video-Out

3–18 Maintenance and Service GuideIllustrated Parts Catalog373979-111 Power cord, with 3-wire plug, used with 378768-001 AC adaptor, for use only in S

Page 165 - External Monitor

Illustrated Parts CatalogMaintenance and Service Guide 3–19374725-001 Memory module, 400 DDR, 512-MB374726-001 Memory module, 400 DDR, 1024-MB374728-0

Page 166 - RJ-11 (Modem)

Maintenance and Service Guide 1–11Product DescriptionThe Compaq Presario X6000 Notebook PC 1 and HP Compaq nx9600 Notebook PC 2 offer advanced modular

Page 167 - Audio-In (Microphone)

3–20 Maintenance and Service GuideIllustrated Parts Catalog374751-001 Top cover, for use only on Compaq Presario X6000 notebook models (includes Touch

Page 168 - Audio-Out (Headphone)

Illustrated Parts CatalogMaintenance and Service Guide 3–21377217-001 Display assembly, 17.0-inch, WSXGA+ with Brightview, for use only on Compaq Pres

Page 169 - Power Cord Set Requirements

3–22 Maintenance and Service GuideIllustrated Parts Catalog378768-001 AC adapter, 135 watt, 2-wire plug, used with 373979-xxx power cords – for use on

Page 170 - General Requirements

Maintenance and Service Guide 4–14Removal and ReplacementPreliminariesThis chapter provides essential information for proper and safe removal and repl

Page 171 - Country-Specific Requirements

4–2 Maintenance and Service GuideRemoval and Replacement Preliminaries4.2 Service ConsiderationsThe following sections include some of the considerati

Page 172

Removal and Replacement PreliminariesMaintenance and Service Guide 4–34.3 Preventing Damage to Removable DrivesRemovable drives are fragile components

Page 173 - Screw Listing

4–4 Maintenance and Service GuideRemoval and Replacement Preliminaries4.4 Preventing Electrostatic DamageMany electronic components are sensitive to e

Page 174 - Phillips PM2.0×5.0 Screw

Removal and Replacement PreliminariesMaintenance and Service Guide 4–54.5 Packaging and Transporting PrecautionsUse the following grounding precaution

Page 175 - Phillips PM2.5×4.0 Screw

4–6 Maintenance and Service GuideRemoval and Replacement Preliminaries4.6 Workstation PrecautionsUse the following grounding precautions at workstatio

Page 176 - Phillips PM2.0×8.0 Screw

Removal and Replacement PreliminariesMaintenance and Service Guide 4–74.7 Grounding Equipment and MethodsGrounding equipment must include either a wri

Page 177 - (Continued)

1–2 Maintenance and Service GuideProduct Description1.1 Features The following processors are available, varying by notebook model:❏ Intel Pentium 4

Page 178

4–8 Maintenance and Service GuideRemoval and Replacement PreliminariesTable 4-1 shows how humidity affects the electrostatic voltage levels generated

Page 179

Maintenance and Service Guide 5–15Removal and ReplacementProceduresThis chapter provides removal and replacement procedures.There are 78 screws and sc

Page 180

5–2 Maintenance and Service GuideRemoval and Replacement Procedures5.1 Serial NumberReport the notebook serial number to HP when requesting informatio

Page 181

Removal and Replacement ProceduresMaintenance and Service Guide 5–35.2 Disassembly Sequence ChartUse the chart below to determine the section number t

Page 182

5–4 Maintenance and Service GuideRemoval and Replacement ProceduresSection Description# of Screws Removed5.9 LED board 35.10 Keyboard 25.11 Display as

Page 183 - Phillips PM2.0×3.0 Screw

Removal and Replacement ProceduresMaintenance and Service Guide 5–55.3 Preparing the Notebook for DisassemblyBefore you begin any removal or installat

Page 184

5–6 Maintenance and Service GuideRemoval and Replacement Proceduresb. Slide and hold the battery release latch 1 toward the front of the notebook. (Th

Page 185 - Table C-5

Removal and Replacement ProceduresMaintenance and Service Guide 5–75. Remove the hard drive by following these steps:a. Loosen the four PM2.0×5.0 scre

Page 186 - Phillips PM2.0×4.0 Screw

5–8 Maintenance and Service GuideRemoval and Replacement Proceduresc. Grasp the mylar tab 1 on the left side of the hard drive and slide the hard driv

Page 187 - Table C-7

Removal and Replacement ProceduresMaintenance and Service Guide 5–9e. Remove the four PM2.5×4.0 screws 1 that secure the hard drive frame to the hard

Page 188 - Phillips PM1.5×4.0 Screw

Product DescriptionMaintenance and Service Guide 1–3 Integrated Gigabit Ethernet (10/100/1000) LAN NIC with RJ-45 jack (HP Compaq nx9600 models only)

Page 189 - Table C-9

5–10 Maintenance and Service GuideRemoval and Replacement Procedures5.4 Notebook FeetThe notebook feet are adhesive-backed rubber pads. The feet are i

Page 190 - Phillips PM1.5×3.5 Screw

Removal and Replacement ProceduresMaintenance and Service Guide 5–115.5 Optical Drive1. Prepare the notebook for disassembly (refer to Section 5.3).Sp

Page 191 - Table C-11

5–12 Maintenance and Service GuideRemoval and Replacement Procedures2. Remove the PM2.0×8.0 screw 1 that secures the optical drive to the notebook.3.

Page 192

Removal and Replacement ProceduresMaintenance and Service Guide 5–135.6 Memory Module1. Prepare the notebook for disassembly (refer to Section 5.3).Sp

Page 193

5–14 Maintenance and Service GuideRemoval and Replacement Procedures2. Loosen the PM2.0×5.0 screw 1 that secures the memory module compartment cover t

Page 194

Removal and Replacement ProceduresMaintenance and Service Guide 5–155. Spread the retaining tabs 1 on each side of the memory module socket to release

Page 195

5–16 Maintenance and Service GuideRemoval and Replacement Procedures5.7 Mini PCI Communications Card1. Prepare the notebook for disassembly (refer to

Page 196

Removal and Replacement ProceduresMaintenance and Service Guide 5–173. Disconnect the auxiliary and main 1 antenna cables from the Mini PCI communicat

Page 197

5–18 Maintenance and Service GuideRemoval and Replacement Procedures5.8 Switch Cover1. Prepare the notebook for disassembly (refer to Section 5.3).2.

Page 198

Removal and Replacement ProceduresMaintenance and Service Guide 5–194. Turn the notebook display-side up with the front panel toward you.5. Open the n

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