HP C5370A User Manual

1-2 Welcome!About Your CopierWith your HP Color Copier, you can produce high-quality color and black and white copies on letter- (8.5 x 11 in.) and A4

HP Color Copier User’s Guide 2-1Setting Up Your New HP Color Copier2This chapter presents recommendations for placement of your HP Color Copier and pr

2-2 Setting Up Your New HP Color CopierStep 1 — Unpack Your HP Color Copier1Remove the cardboard tray containing the accessory items.2Rest the box on

HP Color Copier User’s Guide 2-3 5Verify that the following items are included with your HP Color Copier:afront-panel overlay (has text on it)bone bla

2-4 Setting Up Your New HP Color CopierStep 3 — Unlock Your HP Color CopierThe scanner lock is under the front panel. Unlock the scanner by twisting t

HP Color Copier User’s Guide 2-5 Step 4 — Load Paper Into Your HP Color Copier1Remove the yellow/orange shipping inserts from the paper tray, if you h

2-6 Setting Up Your New HP Color CopierStep 5 — Insert the Color and Black Print Cartridges1Lift the document cover, open the print cartridge access c

HP Color Copier User’s Guide 2-7 3Remove the color print cartridge (the thicker one, part number C1823A) from its package and, being careful to touch

2-8 Setting Up Your New HP Color CopierStep 6 — Connect the Power CordThe HP Color Copier comes with a power cord for the country to which it is shipp

HP Color Copier User’s Guide 2-9 Step 7 — Set the Front Panel Language and Default Paper SizeThe front panel initially displays English as the default

© Copyright Hewlett-Packard Company 1998All rights are reserved. No part of the document may be photocopied, reproduced, or translated to another lang

2-10 Setting Up Your New HP Color CopierStep 8 — Align Your Black and Color Print CartridgesBefore you start using your HP Color Copier, you need to a

HP Color Copier User’s Guide 2-11 4Now look closely at the set of vertical bars, and determine which set lines up the best.5Select the letter that rep

2-12 Setting Up Your New HP Color CopierStep 9 — Test the CopierUse the copier’s built-in Self Test to verify that the copier is operating properly. T

HP Color Copier User’s Guide 3-1Copying3This chapter explains how to make copies and how to use the special copying features of the HP Color Copier. I

3-2 Copying2Manually (on the copy glass): Lift the document cover, place the original face down on the glass along the two green borders, and close th

HP Color Copier User’s Guide 3-3 3If you are making more than one copy, press the Plus (+) button or the Number of Copies button followed by the Plus

3-4 CopyingNumber of CopiesYou can specify the number of copies to make in either of two ways:When “1 copy” is displayed on the front panel, press th

HP Color Copier User’s Guide 3-5 Auto Fit pre-scans the original to determine where its edges are. Auto Fit then reduces or enlarges the original to

3-6 CopyingMirror 100% (– +) reverses the image of your original and makes a copy based on the percent reduction/enlargement you specify. You can use

HP Color Copier User’s Guide 3-7 To make copies Lighter or Darker:1Press the Lighter/Darker button. The range of lightness/darkness values appears on

Safety SymbolsOwner’s InformationPlease complete the following for future reference.HP Color Copier Model _________Serial Number:Date of Purchase:Pla

3-8 CopyingTo turn TE On/Off:1Press the Menu button until “TE” appears on the front panel display.2Press the Plus (+) and Minus (–) buttons to switch

HP Color Copier User’s Guide 3-9 2Press the Plus (+) or Minus (–) button to scroll through the available languages until the language you need appears

3-10 Copying3Press the Menu button until “Set Defaults” appears on the front panel display.4Press the Select/Resume button. The message “Current setti

HP Color Copier User’s Guide 3-11 Using the Automatic Document Feeder (ADF)With the automatic document feeder (Models 145 and 155 only), you can feed

3-12 Copying

HP Color Copier User’s Guide 4-1 All About Paper4This chapter explains the paper types you can use when copying. It also presents some tips on loading

4-2 All About PaperHP Photo Paper is a high-quality, glossy-finish, photo-based inkjet paper. It looks and feels like a photograph and can be mounted

HP Color Copier User’s Guide 4-3 Using the Right Paper Type OptionThe Paper Type option you select determines how the HP Color Copier prints on the p

4-4 All About PaperSpecial Considerations When Using Transparency FilmLoad a maximum of 80 transparency sheets at a time. Be sure to specify “Transp

HP Color Copier User’s Guide 5-1Troubleshooting5This chapter presents procedures for resolving paper jams in the paper tray and automatic document fee

5-2 Troubleshooting5If all else fails, remove the paper tray by pinching together the two levers under the paper tray. Pull the tray toward you, and g

HP Color Copier User’s Guide 5-3 3Check to make sure the margins are aligned and not skewed.aFold the Self Test Page in half carefully so that the “A”

5-4 TroubleshootingFront Panel MessagesMessage What You Should DoPower Save On The front panel displays this message when the OfficeJet Pro has not be

HP Color Copier User’s Guide 5-5 .Remove and check color cartridge. Verify Part Number: C1823AThe wrong tri-color cartridge is installed. Remove it, a

5-6 TroubleshootingThe print cartridges need to be replaced.The HP Color Copier black or color cartridge may need to be replaced. The best way to chec

HP Color Copier User’s Guide 5-7 The Paper Size setting on the front panel is set to A4, and letter-size paper is loaded, or the Paper Size setting is

5-8 TroubleshootingThe HP Color Copier may not be turned on.Turn the HP Color Copier on by pressing the Power button on the front of the product in th

HP Color Copier User’s Guide 5-9 You are copying a page with very dark colors.Press the Lighter/Darker button. Press the Minus (–) button to lighten y

5-10 TroubleshootingCopy streaked, smeared, or with white horizontal linesPossible Causes SolutionsThe Paper Type setting does not match the paper loa

HP Color Copier User’s Guide 5-11 .You are copying an original that is greater than 8” wide, and the solution above did not solve the problem.Place th

contentsHP Color Copier User’s Guide iiiChapter 1 — Welcome!About Your Copier . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

5-12 TroubleshootingWhite lines on copies appear between adjacent black and color areas, or black and color overlap.The print cartridges may need to b

HP Color Copier User’s Guide 5-13 Paper repeatedly jams or the copier tears the corner of the paper.The wrong size paper is loaded. Load the correct

5-14 Troubleshooting

HP Color Copier User’s Guide 6-1HP Support Services6If you are unable to find the answer you need in this book, you can contact one of the HP support

6-2 HP Support ServicesCompuServeSupport information and interactive sharing of technical information are available on CompuServe’s HP Peripherals for

HP Color Copier User’s Guide 7-1Maintaining Your HP Color Copier7With minimal maintenance you can keep your HP Color Copier in top working condition.

7-2 Maintaining Your HP Color CopierTo clean the glass:1Turn off the HP Color Copier, remove the power cord, and then raise the document cover.2Clean

HP Color Copier User’s Guide 7-3 Cleaning CartridgesUse the Clean Cartridges feature when the Self Test Page shows streaking or white lines through an

7-4 Maintaining Your HP Color Copier

HP Color Copier User’s Guide 8-1Hewlett-Packard Limited Warranty8Model Number: C5370AProduct Numbers: 140, 145, 150, and 155Duration of Limited Warran

iv ContentsAutomatic Document Feeder Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4How to Order Quality HP Papers . . .

8-2 Hewlett-Packard Limited Warranty6HP MAKES NO OTHER EXPRESS WARRANTY OR CONDITION WHETHER WRITTEN OR ORAL. TO THE EXTENT ALLOWED BY LOCAL LAW, ANY

HP Color Copier User’s Guide 8-3 Warranty ServiceExpress ServiceTo obtain HP express repair service, the customer must contact an HP service office or

8-4 Hewlett-Packard Limited WarrantyReturning Your HP Color Copier for ServiceBefore You CallBefore you call HP Customer Support:1Make sure that the c

HP Color Copier User’s Guide 8-5 Prepare your HP Color Copier for Shipment1Turn on the HP Color Copier, and leave it on for at least 2 minutes.2Raise

8-6 Hewlett-Packard Limited Warranty7Pack the copier for shipment using the original packing materials. 8Please also include the following items in th

HP Color Copier User’s Guide 9-1Technical Information9Speed SpecificationsCopy speed is related to the complexity of the document.Black Copy Speed (le

9-2 Technical InformationBlack ResolutionFast: 300 x 300 dpiNormal: 600 x 600 dpiBest: 600 x 600 dpiColor ResolutionFast: 300 x 300 dpiNormal: 600 x

HP Color Copier User’s Guide 9-3Regulatory NoticesFCC Statement (U.S.A.)The United States Federal Communications Commission (in 47 CFR 15.105) has spe

9-4 Technical InformationOrdering Accessories and SuppliesIn the U.S., you may order printer supplies by calling HP Direct, (800) 538-8787, to get the

HP Color Copier User’s Guide I-1indexAADF - see automatic document feeder 5-10aligning print cartridges 2-10alignmenthorizontal 2-10vertical 2-11Auto

HP Color Copier User’s Guide v Prepare your HP Color Copier for Shipment . . . . . . . . . . . . . . . . . . . . . . . . . 8-5Chapter 9 — Technical

I-2 Ddamageparts 2-3dark colors 5-9darkness, copy 3-6defaultschanging 3-9factory 3-10front panel 3-9indicator 3-9paper size 2-9when reset 3-3Eedges cu

HP Color Copier User’s Guide I-3changing copy paper size 3-9heavyweight inkjet 4-1how to order from HP 4-4HP papers to use 4-1inkjet 4-1iron-on t-shir

I-4 power 9-2speed 9-1speed specifications 9-1streaked copies 5-10supportCompuServe 6-2HP FIRST 6-1internet 6-1on-line services 6-1Ttextsplotchy 5-11t

vi Contents

HP Color Copier User’s Guide 1-1Welcome!1Welcome to your new Hewlett-Packard Color Copier! And welcome to this User’s Guide, which will help you set u